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Purpose .................................................................................................................................................... 1
Scope ....................................................................................................................................................... 1
Definitions ................................................................................................................................................. 1
4
4.1
4.2
4.3
5
6
Responsibilities ........................................................................................................................................ 1
WHS Unit .................................................................................................................................................. 1
Auditor(s) .................................................................................................................................................. 2
Management of Faculties and Divisions .................................................................................................. 2
Training, Skills and Competencies ........................................................................................................... 2
10
11
12
13
14
15
6.1
6.2
6.3
6.4
6.5
7
7.1
7.2
7.3
7.4
7.5
7.6
7.7
7.8
7.9
7.10
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Purpose
This guideline describes the auditing processes used to verify the implementation of the Universitys Workplace
Health and Safety Management System (WHMS) within University faculties and divisions. WHS audits include
verifying:
the level of compliance with planned arrangements, for example as stated in WHS documentation;
whether the WHSMS has been properly implemented and maintained;
the level of implementation is effective.
Detail is provided on the methods of undertaking WHSMS audits for the two types of WHS audits which are
conducted at the University:
WHS Management System Audit reviews the requirements of the Universitys WHS Management
System against an external benchmark e.g. National Self-Insurer Audit Tool;
WHS Verification Audit reviews the implementation of the Universitys WHSMS in an operational area
such as a Faculty, School or Division.
Scope
This guideline outlines the requirements for auditing the WHSMS and the implementation of the WHS
management system for the University.
As a licensed self Insurer the University uses the National Self-Insurer OHS Audit Tool (WorkCover NSW) to
determine appropriate audit criteria.
Definitions
Audit
Systematic, independent and documented process for obtaining audit evidence and
evaluating it objectively to determine the extent to which the audit criteria are fulfilled.
Audit Plan
Audit Criteria
Audit Evidence
Records, statements of fact or other information, which are relevant to the audit criteria
and verifiable.
Audit Findings
Results of the evaluation of the collected audit evidence against audit criteria.
Audit Scope
Auditee
Auditor
Responsibilities
4.1
WHS Unit
The Universitys WHS Unit is responsible for ensuring that audits are conducted in accordance with these
guidelines. The WHS Unit is responsible for managing and conducting the Universitys WHS audit program
including:
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4.2
Auditor(s)
Auditors are responsible for adhering to the principles of auditing whilst conducting the audit. The following
principles derived from AS/NZS ISO 19011 relate to auditors:
4.3
Management of faculties and divisions are required to ensure that any remedial actions required as an outcome
of an WHS audit are implemented within their area of control.
Persons auditing the WHS management system must be suitably qualified. All auditors undertaking WHSMS
audits, whether internal or external, are required to have completed WHS management system auditor training.
6.1
Audit Scope
The scope of a WHS management system audit involves examining the Universitys WHSMS against all of the
elements of the National Self-Insurer WHS Audit Tool Version 2, WorkCover NSW.
6.2
Audit Frequency
WHSMS audits are to be conducted every 3 years or as identified via changes to the National Self-Insurer Audit
Tool.
6.3
Auditors conducting a WHS management system audit are to possess the skills, qualification and knowledge
outlined in AS/NZS ISO 19011.
To ensure an objective review, the audit is to be conducted by an independent party to the University utilising an
auditing tool compatible with the National Self-Insurer OHS Audit Tool Version 2, WorkCover NSW.
Auditors are to be selected by the Manager WHS based on experience, technical knowledge and understanding
of self insurance requirements.
6.4
Audit Methodology
The methodology for the execution of a WHS management system audit involves the review of relevant
University documentation against the elements of the National Self-Insurer OHS Audit Tool, WorkCover NSW:
1.
2.
3.
4.
5.
Management Responsibility
WHS Management System
Risk Management
Process Control
Measurement Evaluation and Review.
The audit examines the Universitys WHS policy, procedures and guidelines to determine whether it is sufficient
in scope, content and form.
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6.5
Following delivery of the audit report, the audit results are to be reviewed by the Manager WHS to determine a
proposed corrective action plan for any areas of non-compliance or improvement. The corrective action plan
will indicate actions to be taken, priorities, responsibilities and expected time frames for completion.
The audit results and proposed corrective action plan are to be tabled at the University WHS Committee
meeting. After consultation has occurred the audit results and proposed corrective action plan are to be
presented to the Vice-Principal Administration and Deputy Vice Chancellor (Operations) for review and
approval. A summary of the audit results and corrective action plan is to be tabled at University Council.
The audit results and status of the corrective action plan are also to be reported to WorkCover NSW as part of
annual licensing requirements for self insurers.
The status of the corrective action plan is to be monitored at three monthly intervals by the WHS Unit in
consultation with the University WHS Committee.
7.1
Audit Scope
verifying whether the Universitys WHSMS is being properly implemented in operational units;
whether maintenance is required for the WHSMS to be effectively implemented.
The audit examines a combination of written (e.g. hazard and incident reports, risk assessments, safe work
procedures, inspection and training records), physical (e.g. signage, barricades, engineering controls) and
verbal evidence (interviews with personnel).
7.2
Audit Frequency
WHS Verification audits are to be conducted in units and departments of facultys or divisions according to WHS
risk due to the type of activities involved, and injury/incident trends. The audit program is determined by the
WHS Unit Manager after consideration of the risk profile for organisational units. The risk profile will include a
review of the operations, WHS risk, previous hazards and incidents reported and the timeliness and outcomes
of previous audits. The frequency of audits is then documented in the WHS Verification Audit Schedule in
consultation with the University WHS Committee.
The resulting WHS Verification Audit Schedule outlines the audit program for a rolling three year period and is
reviewed annually and tabled at the WHS Committee meeting for consultation.
WHS verification audits are to be conducted in accordance with the WHS Verification Audit Schedule.
7.3
Auditor Requirements
Auditors are required to have completed WHS management system auditor training and must have WHS
qualifications and/or relevant WHS work experience. It is preferred that the auditors also have suitable
experience and knowledge of WHS systems and the work environment being audited.
The lead auditor is to have a level of independence from the area being audited; they must not report to the
management of the area being audited or have extensive experience in the implementation of WHS systems for
the area.
7.4
Audit Methodology
WHS verification audits are based on a subset of the criteria from the National Self Insurer WHS Audit Tool and
are detailed in Appendix 1: WHS Verification Audit Criteria. The audit shall be conducted using the University
WHS Verification Audit Tool (Appendix 1) which will be customised dependant on the risk profile for the area,
the areas previous audit performance and the scope of the audit being undertaken.
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7.5
the date and scope of the audit is to be notified in writing to the Manager of the Unit 1 month prior to the
scheduled audit commencing
an initial meeting with the management and key personnel (for example Workplace Advisory Committee
Chair) of the Unit to be conducted prior to the audit
the audit is conducted over a five day period, however this is subject to change depending on the size
of the area being audited
the audit is conducted by the WHS Unit which may involve interviews, documentation review and/or
physical inspection of areas as determined from the scope of the audit
An audit close-out meeting will be held which provides preliminary findings and a thank you for the
opportunity to audit and the official closing of the audit week
a draft audit report is prepared by the lead auditor utilising database audit report template which outlines
the recommendations for improvement in areas found to be deficient
the draft audit report is sent to the Manager and WAC representative for consultation
after the consultation period is closed, the final report is sent to the management of the area.
Initial Meeting
An initial meeting is to be held with the auditees management or, where appropriate, those responsible for the
functions or processes to be audited. The purpose of an initial meeting is to:
7.6
Opening Meeting
An opening meeting will be held on the first day of the audit. The opening meeting should include:
the auditors
a management representative from the auditee
a WAC representative (if applicable)
any other key personnel from the auditee
The purpose of the opening meeting is to officially commence the audit week and to provide the auditee the
opportunity to communicate or clarify any changes or additions to the audit scope for the week.
7.7
Audit Evidence
During the audit, information relevant to the criteria and WHS management system implementation will be
collected by a representative sample of personnel through observation and discussion with people who work
within the system. Only information which is able to be sighted is able to be included as sufficient evidence to
determine conformance to the criteria.
7.8
Audit results are determined by removing all non applicable and not verifiable criteria from the results. The
remaining criteria are then assigned a conformance or non-conformance rating based on the compliance
shown through the audit week. The audit results are then generated within the database based on the
percentage of conforming criteria.
Audit results, findings and conclusions are to be reported to management and key personnel of the area through
the final audit report.
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7.9
An audit corrective action plan is to be developed by management of the audit area in consultation with the
Workplace Advisory Committee to address any deficiencies highlighted by the audit. The audit corrective action
plan template is provided in Appendix 5 and contains the following information:
Progress reviews using the WHS Verification Audit Review Form are to be conducted by the WHS Unit within a
six month period from the time of the audit to monitor the progress of corrective actions.
Related Documents
The Universitys auditing guidelines are to be reviewed for relevance and compliance to WHS Systems
requirements every three years or after change to legislative requirements or standards.
Outcomes of any audits which identify other system reviews and continuous improvement are to be undertaken
through the use of documented performance improvement strategies outlined in the Universitys WHS
Management System Guidelines.
10
Version
Control
1
2
Date Released
Approved By
Amendment
November 2005
August 2008
WHS Manager
WHS Manager
August 2010
WHS Manager
February 2011
WHS Manager
5
6
March 2012
January 2012
WHS Manager
WHS Manager
New version
Included National Audit Tool Criteria, updated to
reflect Quality Assurance requirements.
Document updated to incorporate the Personnel
name change to Human Resources Division.
Updated to reflect requirements in V2.0 of
National Self-Insurer OHS Audit Tool, WorkCover
NSW.
Re-brand
Update OHS to WHS.
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The health and safety policy is available to other parties, including regulatory authorities, suppliers,
contractors, customers and those visiting the workplace.
NAT REF: 1.1.2
1.2
Relevant personnel in the organisation are advised of, and have ready access to, current relevant
health and safety legislation, standards, codes of practice, agreements and guidelines.
NAT REF: 2.1.3
1.3
Financial and physical resources have been identified, allocated and are periodically reviewed, to
enable the effective implementation of the organisations health and safety management system.
NAT REF: 3.1.1
1.4
There are sufficient qualified and competent people to implement the organisations health and safety
management system.
NAT REF: 3.1.2
1.5
Those who represent employees on health and safety matters are provided with time and resources to
effectively undertake this role.
NAT REF: 3.1.3
1.6
Senior management can demonstrate an understanding of the organisations legal obligations for
health and safety.
NAT REF: 3.2.1
1.7
The specific health and safety responsibilities [including legislative obligations], authority to act and
reporting relationships of all levels in the organization have been defined, documented and
communicated.
NAT REF: 3.2.3
1.8
Where contractors are utilised in the organisation, the health and safety responsibilities and
accountabilities of the organisation and the contractor(s) have been clearly defined, allocated and
communicated within the organisation and to the contractor(s) and their employees.
NAT REF: 3.2.4
1.9
Personnel are held accountable for health and safety performance in accordance with their defined
responsibilities.
NAT REF: 3.2.5
1.10
Those representing the employer and the employees on health and safety matters, including
representatives on consultative committee(s), receive appropriate training to enable them to undertake
their duties effectively.
NAT REF: 3.3.9
1.11
Details of the consultative arrangements, including the names of their employee and employer
representatives for health and safety matters, are communicated to employees.
NAT REF: 3.4.4
1.12
Employees or their representatives are consulted regarding proposed changes to the work
environment, processes or practices and purchasing decisions that could affect their health and
safety.
NAT REF: 3.4.6
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1.13
Employee representatives and management meet regularly about health and safety issues and
minutes of their meetings are available to all personnel.
NAT REF: 3.4.7
1.14
The organizations health and safety policy and other relevant information on health and safety are
communicated to all employees, and consider language and standards of literacy.
NAT REF: 3.5.1
1.15
The organisation regularly communicates to employees the progress towards the resolution of heath
and safety disputes.
NAT REF: 3.5.2
Management has received training in health and safety management principles and practices
appropriate to their role and responsibilities within the organisation, and the relevant health and safety
legislation.
NAT REF: 3.3.8
2.2
There are procedures for exchange of relevant health and safety information with external parties,
including customers, suppliers, contractors and relevant public authorities.
NAT REF: 3.5.3
2.3
Workplace injuries, illnesses, incidents and health and safety hazards, dangerous occurrences and
systems failures, are reported and recorded in accordance with documented procedures.
NAT REF: 3.6.1
2.4
Documents and data critical to health and safety shall be clearly identifiable, duly authorized prior to
issue, kept legible and include their issue status.
NAT REF: 3.8.2
2.5
The organisation provides personnel with ready access to relevant health and safety documents and
data and advises them of its availability.
NAT REF: 3.8.3
2.6
The organisation has a process for identifying and managing change that may impact on health and
safety.
NAT REF: 3.9.7
2.7
Health and safety requirements are identified, evaluated and incorporated into all purchasing
specifications for services.
NAT REF: 3.10.2
2.8
The ability to meet health and safety requirements is assessed in the selection of contractors and
labour hire employees.
NAT REF: 3.10.3
2.9
Contractor health and safety performance is monitored and reviewed to ensure continued adherence
to organisation's health and safety requirements or specifications.
NAT REF: 3.10.4
2.10
The organisation determines their health and safety requirements prior to the purchase of goods, and
communicates those specifications to the supplier.
NAT REF: 3.10.5
2.11
Procedures shall be established and implemented for verifying that purchased goods conform to
health and safety requirements, and any non-conformances shall be addressed before the goods are
put into operational use.
NAT REF: 3.10.6
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Employees or their representatives are involved in the development, implementation and review of
procedures for the identification of hazards and the assessment and control of risks.
NAT REF: 3.4.5
3.2
The organisation has identified the hazards, including public safety hazards that are associated with
its activities, processes, products or services; assessed the risks involved; and implemented suitable
control measures. The risks shall be eliminated, or otherwise controlled and monitored, in accordance
with hierarchy of controls and legal requirements.
NAT REF: 3.9.1
3.3
The hazard identification, risk assessment and risk control process is undertaken by personnel
competent in the use of the organisations methodology.
NAT REF: 3.9.2
3.4
The organisation documents all identified hazards, risk assessments and risk control plans.
NAT REF: 3.9.3
3.5
Risks of identified hazards are assessed having regard to the likelihood and consequence of injury,
illness or incident occurring, based upon the:
a) legal requirements
b) evaluation of available information;
c) records of incidents, illness and disease; and
d) the potential for emergency situations.
NAT REF: 3.9.4
3.6
Identified control measures shall be implemented in accordance with the assigned risk control
priorities.
NAT REF: 3.9.5
3.7
The organisation determines those areas where access controls are required and ensures effective
controls are implemented and maintained.
NAT REF: 3.10.1
3.8
Hazard identification, risk assessment and the development of control measures are undertaken
during the design stage of products, buildings or processes, or when the design is modified.
NAT REF: 3.10.7
3.9
Competent personnel verify that designs and modifications meet specified health and safety
requirements.
NAT REF: 3.10.8
3.10
There are procedures to ensure that materials and substances are disposed of in a manner that
minimises risk of personal injury and illness.
NAT REF: 3.10.9
3.11
The organisation documents procedures or work instructions for the safe handling, transfer and
transport of hazardous substances and dangerous goods.
NAT REF: 3.10.11
3.12
Comprehensive health and safety information on all hazardous substances and dangerous goods is
readily accessible.
NAT REF: 3.10.12
3.13
The organization ensures that hazardous substances and dangerous goods are safely stored.
NAT REF: 3.10.13
3.14
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3.15
There is a process for unsafe plant and equipment to be identified and quarantined or withdrawn from
service.
NAT REF: 3.10.17
3.16
Appropriate controls are used to ensure the safety of persons working on or near plant and equipment
that is in the process of being cleaned, serviced, repaired or altered.
NAT REF: 3.10.18
3.17
Competent personnel verify that plant and equipment is safe before being returned to service after
repair or alteration.
NAT REF: 3.10.19
3.18
There are procedures to ensure that materials are transported, handled and stored in a safe manner.
NAT REF: 3.10.21
3.19
Customer-supplied goods and services used in the organisations work processes are subject to
hazard identification, risk assessment and control prior to use.
NAT REF: 3.10.25
3.20
All substances in containers and transfer systems are identified and clearly labelled to avoid
inadvertent or inappropriate use.
NAT REF: 3.10.26
3.21
A dangerous goods and/or hazardous substances manifest or inventory system is in place and in
accordance with legal requirements.
NAT REF: 3.11.6
The organisations procedures, work instructions and work practices reflects the requirements of
current health and safety legislation, standards, codes of practice, agreements and guidelines.
NAT REF: 2.1.2
4.2
The organisation and/or individual satisfy legal requirements to undertake specific activities, perform
work or operate equipment including any:
a) licence;
b) certificate of competency;
c) notification;
d) registration;
e) approval, exemption and/or
f) other relevant requirements
NAT REF: 2.1.4
4.3
The organisation has established and implemented procedures for identifying and defining the health
and safety training needs (including any prescribed by legislation) for all employees, contractors,
labour hire employees or visitors, where relevant. A written training plan(s) based on the outcomes of
the training needs shall be developed and implemented.
NAT REF: 3.3.2
4.4
The organisation has an induction program for all personnel including management, which is based on
their likely risk exposure, and provides relevant instruction in the organisations health and safety
policy and procedures.
NAT REF: 3.3.3
4.5
The organisation consults with employees to identify their training needs in relation to performing their
work activities safely.
NAT REF: 3.3.4
4.6
The organisation trains personnel to perform their work safely, and verifies their understanding of that
training.
NAT REF: 3.3.5
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4.7
Training and assessment is delivered by persons with appropriate knowledge, skills and experience.
NAT REF: 3.3.6
4.8
Tasks are allocated according to the capability and level of training of personnel.
NAT REF: 3.3.7
4.9
Refresher training (as required) is provided to all personnel to enable them to perform their tasks
safely.
NAT REF: 3.3.10
4.10
The training program is reviewed on a regular basis, and when there are changes to plant or
processes in the workplace, to ensure that the skills and competencies of personnel remain relevant.
NAT REF: 3.3.11
4.11
Specific instructions and safe work procedures associated with particular products, processes,
projects or sites have been developed where appropriate.
NAT REF: 3.7.2
4.12
Facilities and amenities in the workplace conform, as a minimum to relevant legislation, standards and
codes of practice.
NAT REF: 3.10.10
4.13
Where personal protective equipment is required, it is appropriate for the task, its provision is
accompanied by suitable training, and it is used correctly and maintained in a serviceable condition.
NAT REF: 3.10.15
4.14
Safety signs (including regulatory, hazard, emergency information and fire signs), meet relevant
standards and codes of practice, and are displayed in accordance with legal and organisational
requirements.
NAT REF: 3.10.20
4.15
Individuals are supervised according to their capabilities and the degree of risk of the task.
NAT REF: 3.10.22
4.16
There are supervisory arrangements that ensure that tasks are performed safely and work instructions
and procedures are followed.
NAT REF: 3.10.23
4.17
Potential emergency situations have been identified and emergency procedures are documented and
regularly reviewed.
NAT REF: 3.11.1
4.18
The organisation has allocated overall responsibility for control of emergency situations to specified
individuals and communicated this information to all personnel.
NAT REF: 3.11.2
4.19
Employees receive training and practice in emergency procedures appropriate to their allocated
emergency response responsibilities and the degree of risk.
NAT REF: 3.11.3
4.20
Competent persons have assessed the suitability, location and accessibility of emergency equipment.
NAT REF: 3.11.4
4.21
Emergency and fire protection equipment, exit signs and alarm systems are inspected, tested and
maintained at regular intervals.
NAT REF: 3.11.5
4.22
The organisation has assessed its first aid requirements, and the first aid system in place is
appropriate to the organisational risks.
NAT REF: 3.11.7
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Reports on health and safety inspections, testing & monitoring, including recommendations for
corrective action, are produced and forwarded to senior management and employee representative(s)
as appropriate.
NAT REF: 3.6.3
5.2
Plant and equipment is maintained and a record is kept which includes relevant details of inspections,
maintenance, repair and alteration of plant.
NAT REF: 3.10.16
5.3
There is a documented health and safety inspection, testing & monitoring programs that:
a) meets legal requirements
b) defines intervals based on identified risk;
c) incorporates a reporting and corrective action process;
d) uses workplace specific checklist(s);
e) monitor conformance to the organisation's safe working procedures and
f) monitor the effectiveness of control measures.
NAT REF: 4.1.1
5.4
Inspections seek input and involvement from the personnel who are required to undertake the tasks
being inspected.
NAT REF: 4.1.2
5.5
Engineering controls, including safety devices, are regularly inspected and tested to ensure their
integrity.
NAT REF: 4.1.3
5.6
Monitoring of the workplace environment (general and personal) is conducted where appropriate and
records of the results are maintained.
NAT REF: 4.1.4
5.7
Inspection, measuring and test equipment related to health and safety monitoring is appropriately
identified, calibrated, maintained and stored.
NAT REF: 4.1.5
5.8
The organisation has identified those situations where employee health surveillance should occur and
has implemented systems to conduct this surveillance. The health of employees exposed to specific
hazards is monitored, recorded, reported and action is taken to address any adverse effects.
NAT REF: 4.2.1
5.9
There are effective systems for management of health and safety records including their:
a) identification and traceability;
b) collection, indexing, filing;
c) access and confidentiality;
d) retention and maintenance;
e) protection against damage, deterioration or loss;
f) retrieval; and
g) disposal.
NAT REF: 4.4.1
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19.
20.
21.
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Area audited
Manager of Unit
Date of Audit
No.
Priority level
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Criteria
Resources Required
Responsibility
Estimated
Completion
Date