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CHAPTER 7
1. Why is there always a resistance to change?
There is always a resistance to change because some of them cannot accept the
fact that new innovation will always come up and old models will be as
reference, and some resistance cannot bear and readily wanting to learn new
because there are already satisfied of what they have gained now.
2. What should the training group do?
The training group should continue the program but the early retirement of the
senior group is not necessary because even though their firm will embrace a new
technology yet it is not fully upgraded into a new technology, some old
technology will be left so that the firm will not totally shutdown upon change of
technology and the senior group has the advantages on handling the old
technology.
3. How would the group convince the middle-aged and senior employees to attend
the training program?
They can convince the middle-aged and senior employees to attend the training
program by giving them benefits that can be useful on their behalves, and dont
give them threat that can discouraged them just like retirement, some seniors
can easily cope up with the new technology.
CHAPTER 8
1. What made Edward change?
Edward was change because of the responsibilities given to him that was coming
one by one in a short manner that he is not readily yet to hold.
2. Is it normal to feel that way?
Depending on the situation maybe, Edward would not feel this way if he can
manage his time well and ask help to his subordinate in their company to assist
him on the stressful job to come.
3. How can he handle stress?
He can handle stress by sharing his thoughts to his teammates, asking ideas if
his an open minded that accepts suggestions to others, also not to take it
seriously.
4. What should Gwen do to help Edward?
She should talk to Edward and ask him if is it possible for him to take a leave, for
him to unwind so that it cannot lead to a nervous breakdown.