Norma Nembwang

54 Lokatantra Marga, New Baneshwor

Kathmandu 10, Nepal
Tel: 00977-1-4208556
Cell: 9841839895, Email: norma@yahoo.com
Profile:
A resourceful customer focused sales personnel, with excellent interpersonal skills; good listener
and avid time keeper; able to multitask and work under pressure; exemplary leadership abilities,
and eager to return to the architectural industry and take career to the highest level.
Achievements
Won the best employee of the month for six consecutive months in the year 2009 at the Blue
Ribbon Departmental Store while working part time during my masters degree in Business
Environment at the White House Graduate School of Management, Katmandu.
Deans prize for best student in free hand drawing, Faculty of Science and Technology, T. U.
First prize winner, National Young Scientist Competition, Defunct Bendel State of Nigeria
Gold medalist, senior school certificate exam, Budhanilakantha School, Kathmandu.
IT Skills
Built and maintained HiConcept Limiteds online site
Completed the ECDL (European Computer Driving License) within four weeks, scoring an
average of 98 % in each module
Proficient User of Autocard 2002 and later versions.
Management Skills
Working as team leader in my current employment, directly in charge of 16 colleagues,
motivating all to achieve optimal productivity in an organization with high staff turn over.
Work Experience
Sept. 2009 Present: Customer Services Manager - Top Shop Supermarket, New Road,
Kathmandu, Nepal
Roles and Responsibilities:

Sales and Customers relations issue

Staff supervision and assignment of roles

Liaise with top management on issues concerning staff and store management

Ran customer service budget and petty accounts

Aug. 2002 Jun. 07: Architect - Acme Designs Pvt. Ltd., Lagankhel, Lalitpur, Nepal
Roles and Responsibility:

Designs and Draught

Prioritize work load judiciously to meet strict deadlines

Liaising with other professionals and staff to meet organizational targets and expectations

Market survey and purchase of building materials for clients projects

Basic accounting and departmental monthly accounts return

Team leader

Educational Qualifications
2007 2009: Master of Business Environment, White House GSM, Kathmandu
1999 2002: B.Sc. Architecture (Ist Class), Pulchowk Engg. Campus, T. U., Kathmandu
1989 1999: GCSE A Level, with Distinctions in Economics, Nepali, Mathematics, Physics,
Chemistry, Biology and English Language - Budhanilakantha School, Kathmandu.
Personal Data
Date of birth: November 28, 1981
Sex: Female
Marital Status: Married, 2 children
Nationality: Nepali

References
References are available on request.