Katherine E Everitt

1618 Brown Street

Unit 3
Philadelphia, PA
19130
267-231-8424
Everitt627@yahoo.com

EXPERIENCE
Earth Cup Coffee
Philadelphia, PA
11/‎13/‎2008 - 03/‎30/‎2009
Barista
Interacted with customers on one on one basis.
Kept the location stocked of all merchandise.
Cleaned the location at end of shift.
Reconciled register at end of shift.
Sanitized all equipment at end of day.

Cafe Soleil
Philadelphia, PA
01/‎02/‎2008 - 09/‎07/‎2008
Barista /‎ Shift Supervisor
Reconciled end of day paperwork.
Placed orders and kept inventory of all merchandise.
Handled customer complaints.
Used a POS system and register for cash transactions.
Sanitized all equipment at end of day.

Messages Cards & Gifts

Philadelphia, PA
07/‎06/‎2007 - 12/‎13/‎2007
Assistant Manager
Reconciled the register and credit card machine after every shift.
Designed displays for windows and for in the store.
Handles customer complaints.
Placed orders for greeting cards.

13 Street News
Philadelphia, PA
04/‎01/‎2003 - 01/‎27/‎2007
Assistant Manager
Handled the over all running of the business.
Created purchase orders for merchandise.
Kept a running total of inventory in store.
Revamped store layout monthly.

Scorpio's
Philadelphia, PA
08/‎15‎/‎2001 - 09/‎15‎/‎2003
Assistant Manager
Maintained the running inventory of all the store's merchandise.
Created and entered all purchase orders into store's computer system.
Handled the daily account reconciling.
Answered phone and light filling.

Topper's Spa
Philadelphia, PA
10/‎12/‎2000 - 07/‎28/‎2001
Corporate Receptionist
Answered main phone line for the corporate office.
Processed daily gift card orders.
Handled daily office duties.
Coordinated executives' schedules.

Kelly Services
Philadelphia, PA
11/‎15‎/‎2000 - 04/‎13/‎2001
Temporary Employee
Check Encoder: check tellers' transactions for any discrepancies concerning credit or wit
hdrawals from accounts.
Call Center: handled in bound calls, letters and e-mails pertaining to customers concerns
about company policies
and the product.
Billing Data Acquisitions: corrected the policy holder’s information.

KDM Ent.
Philadelphia, PA
10/‎13/‎1999 - 04/‎13/‎2000
Assistant Manager
All store's activities are computerized.
Maintained inventory database, created purchase orders and daily accounting using Quick
Books.
Kept daily contact with customers concerning mail orders.

FBF Video
Philadelphia, PA
11/‎01/‎1997 - 08/‎13/‎1998
Assistant Manager
Handled scheduling, entering of merchandise into inventory and reconciling accounts.
Designed and revamped present store location.
Assisted with compiling of old data for new system
Head of customer relations department.

Intersearch Corporation
Horsham, PA
11/‎02/‎1996 - 04/‎13/‎1997
Telemarketing Researcher
Kept daily contact with companies concerning their research.
Facilitated research for large technology firms
Screened responses for authenticity.
Tabulated research results.

EDUCATION
Orleans Technical Institute Philadelphia, PA
Building Maintenance 2009

Northampton County Community College Bethlehem, PA

One year of course work completed. 1995‎-1996

Bangor Area Senior High Bangor, PA

Graduated college prep. 1995‎

SKILLS
Comfortable with computer programs Microsoft Word, WordPerfect, Office, Excel,
Power Point, Quick Books, Photo Shop, RCM for gyms, and ProSalon. Also trained on
various types of registers and cappuccino machines.