Checking and adjusting the PDU 24 V and 48 V power supplies

Checking and adjusting the PDU 24 V and 48 V power supplies

Installation instruction details
Purpose

To describes how to check and tune the Lambda and Mean-Well 24 V and 48 V
power supplies located in the PDU.

Objective

Information only

Scope

HP Indigo press 3500, HP Indigo press 5000, HP Indigo press 5500,

HP Indigo 3550 Digital Press, HP Indigo press 3050, HP Indigo press 3000.
HP Indigo press w3200, HP Indigo press w3250, HP Indigo press ws4000,
HP Indigo press ws4050, HP Indigo press ws4500,
HP Indigo WS4600 Digital Press.
CA293-07170

Revision number

01

Kit number

N/A

Date

05 December 2011

Related ECO

N/A

Security level

HP Confidential

CA293-07170 Rev 01

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Document number

iii

Table of contents
1 Overview ......................................................................................................................... 1
Prerequisites ............................................................................................................................ 2
Estimated installation time ......................................................................................................... 2
Special jigs and tools ............................................................................................................... 2
Parts list .................................................................................................................................. 3
2 48 V power supply procedures ......................................................................................... 4
Checking the 48 V power supplies and adjusting ......................................................................... 4
Replacing the 48 V power supplies ............................................................................................ 7
3 24 V power supply procedures ....................................................................................... 10
Checking the 24 V power supply and adjusting ......................................................................... 10
Replacing the 24 V power supply (for Mean-well) ...................................................................... 11
4 Troubleshooting .............................................................................................................. 12
Power supply related troubleshooting ........................................................................................ 12
BID related troubleshooting ..................................................................................................... 14
Other error message troubleshooting ........................................................................................ 15
Appendix A HP Indigo installation feedback ...................................................................... 17
Installation feedback ............................................................................................................... 17
Appendix B Revision history and confidentiality notice ...................................................... 18
Revision history ...................................................................................................................... 18

CA293-07170 Rev 01

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Confidentiality notice .............................................................................................................. 18

Checking and adjusting the PDU 24 V and 48 V power supplies

Overview

There are 2 types of power supplies used in HP Indigo Digital Presses, Mean-Well and Lambda.
All procedures described below are for Mean-Well and Lambda, unless specified.

This document describes how to check and adjust the voltage for the Lambda and Mean-Well,
24 V and 48 V power supplies located in the PDU.

HP Indigo presses have two 48 V power supplies connected in parallel. The output voltages of
these power supplies must always be 48 0.1 V.
If the two 48 V power supplies have out voltages outside the acceptable range, then the power
supply outputting the higher voltage takes over the work of both power supplies, and the second
power supply shuts down. However, one power supplies does not supply enough power to the
press, leading to errors, failures and print quality issues.

HP Indigo presses also have a 24 V power supply, that must always have an output voltage of 24
0.5 V.
PDU area Lambda

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PDU area Mean-Well

Back door of the PDU

48 V Power supply 2 (PS2)

24 V Power supply 3 (PS3)

48 V Power supply 1 (PS1)

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Checking and adjusting the PDU 24 V and 48 V power supplies

DANGER! This procedure includes steps that require the electrical power to remain on, while
voltages are measured.
It is especially dangerous in the following presses where the relevant power supplies are located in
confined areas of the PDU: HP Indigo press w3200, HP Indigo press w3250, HP Indigo press ws4000,
HP Indigo press ws4050, HP Indigo press ws4500, HP Indigo WS4600 Digital Press,
HP Indigo press 3050, HP Indigo press 3000.

When you need to replace a 48 V power supply, it is recommended to order 2 x 48 V power

supplies, to ensure that the HP Indigo Digital Press will have 2 identical power supplies. If you find
that the new power supplies are identical to the existing power supply, then you can send one of
the new power supplies back to the stores, un-opened.

When replacing power supplies, it is recommended to check the voltages of all the power supplies
(and adjust or replace if necessary).
CAUTION: 1. If the output voltages are not within the range of 48 0.1 V, one of the power
supplies will be overloaded, and may trip.
CAUTION: 2. When replacing power supplies, make sure that both are from the same supplier
either both from Lambda, or both from Mean-Well. Never mix the two.
CAUTION: 3. For Mean-Well power supplies, make sure that both power supplies either
have, or don't have the following label:

This label indicates that this is a customized power supply. Never mix the two.

For presses with 7 colors, it is recommended to check the voltages of all the power supplies (and
adjust or replace if necessary).
CAUTION: Power supplies with the label:

, indicates that

it is a customized power supply, and is only suitable for presses with 6 colors or less. Presses
with 7 colors need power supplied that do not have this label.

Prerequisites
None

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Estimated installation time

Special jigs and tools

Chapter 1 Overview

None

AF

1 hour

CA293-07170 Rev 01

Checking and adjusting the PDU 24 V and 48 V power supplies

Parts list
Spare parts
0957-2261 Mean-Well power supply 600W, (manufacturer p/n PSP-600-48)
EBP-5648-00 Lambda power supply, (manufacturer p/n JWS600-48)
NOTE: For HP Indigo press 5500 S/N 30005814 and higher When ordering a
replacement power supply 48V, order:
0957-2261 Mean-Well power supply 600W; in: 88-264V out: 48V RoHS (manufacturer p/n
PSP-600-48)

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NOTE: When you need to replace one power supply, it is recommended to order 2 power supplies,
to ensure that the HP Indigo Digital Press will have 2 identical power supplies. If you find that the new
power supplies are identical to the existing power supply, then you can send one of the new power
supplies back to the stores, un-opened.

Parts list

Checking and adjusting the PDU 24 V and 48 V power supplies

48 V power supply procedures

Checking the 48 V power supplies and adjusting

1.

Shut down the press software. Turn off the press.

2.

Slide the utility cabinet open. Open the PDU door.

3.

Disconnect the JD3 connector.

CAUTION: Wait until the green LED on the power supply turns off before connecting /
disconnecting wires, to avoid damaging the power supply.

Chapter 2 48 V power supply procedures

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Figure 2-1 Inside the PDU door showing JD3

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Checking and adjusting the PDU 24 V and 48 V power supplies

4.

For the HP Indigo press 3500, HP Indigo press 5000, HP Indigo press 5500,
HP Indigo 3550 Digital Press:
At the JD3 connector, connect a jumper between pins 5 and 7. (This activates PS1.)
Figure 2-2 JD3 showing a jumper between pins 5 and 7

Jumper between pins 5 and 7

JD3

5.

For the Mean-Well only: Remove the RS connectors from both PS1 and PS2.

6.

Turn on the main power of the press.

7.

Measure the output voltage for the two power supplies (they should be 48V 0.1 Volts):
Output voltage - left and right terminals (Lambda)

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Output voltage - red and blue terminals (Mean-Well)

Checking the 48 V power supplies and adjusting

Checking and adjusting the PDU 24 V and 48 V power supplies

8.

To adjust the voltage to 48V 0.1 Volt, use a small screw driver, and turn the output voltage
adjuster (clockwise to increase, anti-clockwise to decrease).
Front of the power supply (Mean-Well)

9.

Output voltage adjuster

Rear of the power supply (Lambda)

Green LED

If the voltage does not stay at the correct voltage, and continues to change by itself, then replace
the power supply see Replacing the 48 V power supplies on page 7.

10. Turn off the press.

11. When the green LEDs goes out, remove the jumper from JD3 connector, and re-connect JD3.
CAUTION: Wait until the green LED on the power supply turns off before connecting /
disconnecting wires, to avoid damaging the power supply.
12. For the Mean-Well only: Re-connect the RS connectors between PS1 and PS2.

Chapter 2 48 V power supply procedures

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13. Turn on the press.

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Checking and adjusting the PDU 24 V and 48 V power supplies

Replacing the 48 V power supplies

1.

Shut down the press software. Turn off the press.

2.

Slide the utility cabinet open. Open the PDU door.

3.

On the existing power supplies, mark VERY well, the order and position of the wires connected to
the power supplies.
(Some of these wires may be the same color.)

4.

Prepare the new power supplies before installation as follows:

a.

Remove the jumper from PS1.

b.

Keep the jumper for PS2.

c.

For the HP Indigo press 3500, HP Indigo press 5000, HP Indigo press 5500,
HP Indigo 3550 Digital Press, HP Indigo press 3050, HP Indigo press 3000:
i.

ii.

Verify that PS1 has NO JUMPER between:

For Lambda: Jumper between TOG and CNT.

For Mean-well: Jumper between RCG and RC.

Verify that PS2 has a JUMPER between:

For Lambda: Jumper between TOG and CNT:

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Replacing the 48 V power supplies

Checking and adjusting the PDU 24 V and 48 V power supplies

5.

For Mean-well: Jumper between RCG and RC:

Disconnect the wires from the power supplies to be removed.

T3

Remove the old power supplies by loosening the relevant 4 screws on the PDU door.

Install the new power supplies in the PDU area, and re-connect the relevant wires, in the order and
position that you marked earlier.

7.

For the HP Indigo press w3200, HP Indigo press w3250,

HP Indigo press ws4000, HP Indigo press ws4050, HP Indigo press ws4500,
HP Indigo WS4600 Digital Press:

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6.

Chapter 2 48 V power supply procedures

Verify that PS3, PS4, PS5, PS6 has a JUMPER between TOG and CNT (Lambda).

CA293-07170 Rev 01

Checking and adjusting the PDU 24 V and 48 V power supplies

DANGER! This procedure includes steps that require the electrical power to remain on, while
voltages are measured.
It is especially dangerous in the following presses where the relevant power supplies are located
in confined areas of the PDU: HP Indigo press w3200, HP Indigo press w3250,
HP Indigo press ws4000, HP Indigo press ws4050, HP Indigo press ws4500,
HP Indigo WS4600 Digital Press.
Check the power supply as described in Checking the 48 V power supplies and adjusting
on page 4.

9.

Turn on the press.

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8.

Replacing the 48 V power supplies

Checking and adjusting the PDU 24 V and 48 V power supplies

24 V power supply procedures

Checking the 24 V power supply and adjusting

1.

While the press is turned on, slide the utility cabinet open. Open the PDU door.

2.

Measure the output voltage for the power supply (it should be 24V 0.5 Volts):
Output voltage - red and blue terminals (Mean-Well)

3.

Output voltage - left and right terminals (Lambda)

To adjust the voltage to 24V 0.5 Volt, use a small screw driver, and turn the output voltage
adjuster (clockwise to increase, anti-clockwise to decrease).
Rear of the power supply (Lambda)

Output voltage adjuster

Green LED

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Chapter 3 24 V power supply procedures

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Front of the power supply (Mean-Well)

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Checking and adjusting the PDU 24 V and 48 V power supplies

4.

If the voltage does not stay at the correct voltage, and continues to change by itself, then replace
the power supply see Replacing the 24 V power supply (for Mean-well) on page 11.

5.

Close the PDU door, and slide the utility cabinet closed.

Replacing the 24 V power supply (for Mean-well)

1.

Shut down the press software. Turn off the press.

2.

Slide the utility cabinet open. Open the PDU door.

3.

On the existing power supply, mark VERY well, the order and position of the wires connected to
the power supply.
(Some of these wires may be the same color.)

4.

Disconnect the wires from the power supply to be removed.

T3

Remove the old power supply by loosening the relevant 4 screws on the PDU door.

Prepare the new power supply before installation by removing the jumper between RCG and RC.

6.

Install the new power supply in the PDU area, and re-connect the relevant wires, in the order and
position that you marked earlier.

7.

Check the power supply as described in Checking the 24 V power supply and adjusting
on page 10.

8.

Turn on the press.

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5.

Replacing the 24 V power supply (for Mean-well)

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Checking and adjusting the PDU 24 V and 48 V power supplies

Troubleshooting

Power supply related troubleshooting

BID related troubleshooting

Other error message troubleshooting

Power supply related troubleshooting

1.

Issue

Description

The green LED on the power supply does not appear and/
or the fan does not rotate.
Possible solution
Verify that the input power is 230 V, see terminals below:
Lambda power supply input voltage

Mean-Well power supply input voltage

2.

If there is input power, then:

For 24 V DC power supply: Check fuse CB21.

T3

1.

If the fuse is working, then replace the power supply see Replacing the 24 V power supply (for Mean-well)
on page 11.

For 48 V DC power supply: Check fuse CB20.

12

Chapter 4 Troubleshooting

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If the fuse is working, then replace the power supply see Replacing the 48 V power supplies on page 7.

CA293-07170 Rev 01

Checking and adjusting the PDU 24 V and 48 V power supplies

2.

Issue

Description

High voltage or low voltage (24 V or 48 V) error

Possible solution
1.

2.

3.

4.

3.

Verify that there is a parallel connection:

Lambda: PC-

Mean-Well: P-

Verify that:

Lambda: S+ and S- are connected to the power-out terminals respectively

Mean-Well: S+ and S- are connected between the two 48V power supplies

Check for a short at the enabled port:

Lambda: TOG and CNT

Mean-Well: RC and RCG

Verify that the voltage difference between the two power supplies is within the acceptable range. See Checking the
24 V power supply and adjusting on page 10, or Checking the 48 V power supplies and adjusting on page 4.

Issue

Description

Error message: ECN_PS_24V_VOLTAGE

24 V to ECN is out of range.

Possible solution

4.

1.

Verify that the input power is 230 V.

2.

Check fuse CB21.

3.

Check for 24 V at power supply.

Issue

Description

Error message: ECN_PS_48V_VOLTAGE

48 V to ESB failed.

1.

Check fuse CBT0.6.

2.

Verify that there is a parallel connection:

Lambda: PC-

Mean-Well: P-

T3

Possible solution

Verify that S+ and S- are connected to the power-out terminals respectively.

4.

Check for a short at the enabled port: TOG and CNT.

5.

Verify that the voltage difference between the two power supplies is within the acceptable range. See Checking the
24 V power supply and adjusting on page 10, or Checking the 48 V power supplies and adjusting on page 4.

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3.

Power supply related troubleshooting

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Checking and adjusting the PDU 24 V and 48 V power supplies

5.

Issue

Description

Error message: HVIF_NOGO_RECEIVED

Hvif 'NoGo' signal received during print. [param1] power

supply current for [param2] BID is outside defined
boundaries.

Possible solution
Verify that the voltage difference between the two power supplies is within the acceptable range. See Checking the 24 V
power supply and adjusting on page 10, or Checking the 48 V power supplies and adjusting on page 4.

6.

Issue

Description

Error message: FCB_24V_FAIL_ERROR

Power supply problem.

Possible solution
Shutdown and restart. (TBD)

7.

Issue

Description

Error message: FCB_VOLTAGE_24V_FAILURE_ERROR

Hardware problem - 24V failure on FCB

Possible solution
(TBD)

BID related troubleshooting

Issue

Description

1. Error message:
BID_ELECTRODE_CURRENT_ABOVE_MAX_LIMIT.

[param1] BID electrode high voltage failed. Current is

above maximum limit.

Issue

Description

2. Error message:
BID_ELECTRODE_CURRENT_BELOW_MIN_LIMIT.

[param1] BID electrode high voltage failed. Current is

below minimum limit.

Issue

Description

3. Error message: BID_ELEC_CURR_READ_TIMEOUT.

Request to read BID electrode current failed due to timeout.

Issue

Description

4. Error message: NO_BID_ELECTRODE_CURRENT.

[param1] BID electrode current is below minimum limit.

Possible solution

T3

1.

Remove the BID, and clean it using the BID cleaning foil.

2.

Reinstall the BID and perform the BID diagnostic procedure. If the issue happens again, replace the BID.

3.

Check the BID wiring and contacts for short circuits.

4.

Verify that the voltage difference between the two power supplies is within the acceptable range. See Checking the
24 V power supply and adjusting on page 10, or Checking the 48 V power supplies and adjusting on page 4.

14

Chapter 4 Troubleshooting

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1.

CA293-07170 Rev 01

Checking and adjusting the PDU 24 V and 48 V power supplies

2.

Issue

Description

1. Error message: HVIF_BID_CURRENT_MONITOR_FAILED

[param2] BID [param1] high voltage failed. Power up was

not successful.

Issue

Description

2. Error message: HVIF_BID_VOLTAGE_MONITOR_FAILED

[param2] BID [param1] high voltage failed. Power up was

not successful.

Issue

Description

3. Error message: HVPS_VOLTAGE_BUILD_UP_TIMEDOUT

[param1] high voltage power supply did not reach

required voltage on time.

Issue

Description

4. Error message: HVPS_VOLTAGE_MONITOR_FAILED

A periodic check of the [param1] HVPS voltages failed.

Possible solution

3.

1.

Check the BID and the BID wiring.

2.

Verify that the voltage difference between the two power supplies is within the acceptable range. See Checking the
24 V power supply and adjusting on page 10, or Checking the 48 V power supplies and adjusting on page 4.

Issue

Description

Error message:
HVIF_BID_ERROR_RECOVERY_SUCCEEDED

High voltage error successfully recovered!

Possible solution
Check output tray for any poor-quality printouts and resume printing. {TBD This is a success notification. Why does it
need a solution?}

Other error message troubleshooting

Issue

Description

Error message: PM_ACA_US_BID_VOLTAGES_DATA

Auto Color Adjustment process failed for [param2]:

[param1], BID [param2]: developer [param3], laser power
[param4], v-electrode [param5]

Possible solution
(TBD)

Issue

Description

Error message: PM_COLOR_ADJUST_NOT_SUCCEED

Auto Color Adjustment process failure for ink and BID :

[param1], developer [param2], V-electrode [param3],
laser power [param4]. Result [param5].

Possible solution

CA293-07170 Rev 01

(TBD)

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2.

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1.

Other error message troubleshooting

15

Checking and adjusting the PDU 24 V and 48 V power supplies

3.

Issue

Description

Error message:
PM_VELECTRODE_CAL_NOT_CONVERGED

V-electrode Calibration job iterations not converged.

[param1] pages measured.

Possible solution
(TBD)

4.

Issue

Description

Error message: PM_VELECTRODE_CAL_OK

V-electrode Calibration job completed successfully.

[param1] pages measured.

Possible solution
(TBD)

5.

Issue

Description

Error message: PM_VELECTRODE_CAL_STOPPED

V-electrode Calibration job stopped. [param1] pages

measured.

Possible solution
(TBD)

6.

Issue

Description

Error message:
PM_VELECTRODE_US_BID_VOLTAGES_DATA

V-electrode calibration process failure for ink [param1],

BID [param2]: developer [param3], laser power [param4],
v-electrode [param5].

Possible solution
(TBD)

7.

Issue

Description

Error message:
REPLACE_BID_UNIT_HIGH_VOLTAGE_ELECTRODE

[param3] BID unit # [param1] replaced after [param2]

impressions due to electrode high voltage.

Possible solution

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Chapter 4 Troubleshooting

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(TBD)

CA293-07170 Rev 01

Checking and adjusting the PDU 24 V and 48 V power supplies

HP Indigo installation feedback

Installation feedback
If any problems were encountered during the installation process, complete this form immediately after
installation, fax it to the address below, and file it in the press logbook.
Kit part
number:

N/A

Kit name:

Checking and adjusting the PDU 24 V and

48 V power supplies

Fax to:

Yuval Caspi, HP Indigo

EMEA distributors
Fax to:

Global Business Services (GBS)

+972-8-938-5517
Yuval.Caspi@hp.com

+40-741-864-701
dc.emea@hp.com

Customer
name:

Country / state:

Date:

Press s/n:

CE name:

CE telephone:

If any parts listed in the BOM are missing or faulty, enter the following information from the Quality
Control label on the packing box. Detail the missing or faulty parts in the general remarks field below.
Quality Control no.:

Date:

Please answer the following questions:

Was any operator instruction required? Has it been done?

How much time did you spend on (1) pre-installation adjustments, (2)
installation procedures, and (3) testing and final adjustments?
Were the instructions and graphics in this document sufficiently clear?

AF

Did you need any additional tools or accessories not described in this
document?

T3

Did you test the press after installing the kit?

General remarks:

CA293-07170 Rev 01

Thank you for your cooperation!

Were there any specific difficulties or problems during installation?

Installation feedback

17

Checking and adjusting the PDU 24 V and 48 V power supplies

Revision history and confidentiality

notice

Revision history
Revision

Description

00

Initial document

01

Added procedures for 24 V power supplies.

Responsible Engineer (TS)

Yuval Caspi

Press Group Manager

Guy Bahar

CPE Engineer

Yokhay Shalem

Documentation Manager

Ronit Shugal / Idit Sharon-Muchtar

Configuration Control

Sigal Aknin

Written by

Shaul Glickman

Confidentiality notice
This document contains valuable trade secrets and confidential information of Hewlett-Packard Company. Nothing herein may be copied, reproduced or
distributed in any form or medium, or disclosed to any third party in any manner, without prior written authorization of Hewlett-Packard Company. The
copyright notice, which appears in this document, is purely precautionary and shall not be deemed to constitute publication or intent to publish, in whole or in
part.

18

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Copyright Hewlett-Packard Company, 2011. All rights reserved.

Appendix B Revision history and confidentiality notice

CA293-07170 Rev 01