Voltage Regulators

CL-6 Series Regulator Control

Cooper Control Interface (CCI) Software and
Microsoft Windows 7 Operating System Supplement

Service Information

S225-11-3

Figure 1.
Cooper Control Interface (CCI) software Welcome screen.

Table of Contents
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Method A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Method B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Change VTS Compatibility Mode Property to Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Install XP Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

January 2011 New Issue

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CL-6 Series Regulator Control Cooper Control Interface (CCI) Software and Microsoft Windows 7 Operating System Supplement

SAFETY
FOR LIFE

SAFETY FOR LIFE

SAFETY
FOR LIFE

Cooper Power Systems products meet or exceed all applicable industry standards relating to product safety. We actively promote safe practices in the use and maintenance of our products through our service literature, instructional training
programs, and the continuous efforts of all Cooper Power Systems employees involved in product design, manufacture,
marketing, and service.
We strongly urge that you always follow all locally approved safety procedures and safety instructions when working
around high voltage lines and equipment and support our Safety For Life mission.

SAFETY INFORMATION
The instructions in this manual are not intended as a
substitute for proper training or adequate experience
in the safe operation of the equipment described. Only
competent technicians who are familiar with this equipment should install, operate, and service it.
A competent technician has these qualifications:
Is thoroughly familiar with these instructions.
Is trained in industry-accepted high- and low-voltage
safe operating practices and procedures.
Is trained and authorized to energize, de-energize,
clear, and ground power distribution equipment.
Is trained in the care and use of protective equipment
such as flash clothing, safety glasses, face shield,
hard hat, rubber gloves, hotstick, etc.
Following is important safety information. For safe installation and operation of this equipment, be sure to read
and understand all cautions and warnings.

Hazard Statement Definitions

This manual may contain four types of hazard
statements:
DANGER: Indicates an imminently hazardous
situation which, if not avoided, will result in
death or serious injury.
WARNING: Indicates a potentially hazardous
situation which, if not avoided, could result in
death or serious injury.
CAUTION: Indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injury.
CAUTION: Indicates a potentially hazardous situation which, if not avoided, may result in equipment
damage only.

Safety Instructions
Following are general caution and warning statements
that apply to this equipment. Additional statements,
related to specific tasks and procedures, are located
throughout the manual.

DANGER:

Hazardous voltage. Contact with hazardous voltage will

cause death or severe personal injury. Follow all locally
approved safety procedures when working around highand low-voltage lines and equipment.
G103.3

WARNING:

Before installing, operating, maintaining, or testing

this equipment, carefully read and understand the
contents of this manual. Improper operation, handling,
or maintenance can result in death, severe personal
injury, and equipment damage.
G101.0

WARNING:

This equipment is not intended to protect human life.

Follow all locally approved procedures and safety
practices when installing or operating this equipment.
Failure to comply may result in death, severe personal
injury, and equipment damage.
G102.1

WARNING:

Power distribution and transmission equipment must be

properly selected for the intended application. It must
be installed and serviced by competent personnel who
have been trained and understand proper safety procedures. These instructions are written for such personnel
and are not a substitute for adequate training and experience in safety procedures. Failure to properly select,
install, or maintain power distribution and transmission
equipment can result in death, severe personal injury,
and equipment damage.
G122.3

S225-11-3

SAFETY
FOR LIFE

Product Information
Introduction
Service Information S225-11-3 provides supplemental information and instructions regarding the use of the CL-6 series
voltage regulator control Cooper Control Interface (CCI)
software with the Microsoft Windows 7 operating system.
The CCI software interface is a customer interface developed
upon the VTSTM platform.
These instructions apply to all CL-6 series voltage regulator controls that the CCI software has the ability to connect
to and are to be used in conjunction with the programming
instructions for your CL-6A and/or CL-6B control:
Service Information S225-11-2 CL-6 Series
Microprocessor-Based Regulator Control
Cooper Control Interface 4.0 Users Guide
Read This Manual First
Read and understand the contents of this manual and follow
all locally approved procedures and safety practices before
installing or operating this equipment.
Additional Information
These instructions cannot cover all details or variations in the
equipment, procedures, or process described, nor provide
directions for meeting every possible contingency during installation, operation, or maintenance. When additional information is
desired to satisfy a problem not covered sufficiently for the users
purpose, contact your Cooper Power Systems representative.

General Overview
The CCI interface software may not start or operate properly
on some Windows 7 operating systems:

The user interface may not display properly.

An error message may appear stating there is an error in the

CPS DNP Layer and prompt the user to close the program.

Determine System Type

Methods to resolve this situations are primarily dependent
upon the system type: 32-bit or 64-bit.
If the CCI interface software does not start or operate properly on your Windows 7 operating systems, determine your
system type before proceeding further:
1. Open a Windows Explorer browser and navigate to the
location of the VTS.exe file.
2. Left-click on Start in the lower-left corner of your screen.
3. Right-click on Computer.
4. Select Properties.
5. Under System a System type: field will identify if your
computer is a 64-bit or 32-bit system-type.
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CL-6 Series Regulator Control Cooper Control Interface (CCI) Software and Microsoft Windows 7 Operating System Supplement

Method A
Change VTS Compatibility Mode
Property to Windows XP
Method A (Primary): 32-bit System
Method B (Secondary): 64-bit System
These instructions primarily apply to computers running the
CCI interface software on a Windows 7 operating system
with a 32-bit system-type.
If your computer has a 64-bit system-type, refer to Method
B, before attempting Method A.
Note: If Method B, which includes the primary instructions for computers running the CCI interface software on a Windows 7
operating system with a 64-bit system-type, does not resolve
the CCI software start and operating issues, Method A is
then recommended as a secondary alternative.

On some Windows 7 operating systems the CCI interface

software may not start or operate properly. This may cause
an error message stating there is an error in the CPS DNP
Layer and prompt the user to close the program.
If this issue occurs when launching the CCI interface software
for the CL-6 voltage regulator control it is recommended the
compatibility mode property of the VTS.exe file be changed.
Follow these instructions to change the compatibility mode
property of the VTS.exe file in the Windows 7 operating system, so that it runs in compatibility mode for the Windows
XP operating system.
1. Open a Windows Explorer browser and navigate to the
location of the VTS.exe file.
The default location is: C:\CL6\Software\source\VTS.

S225-11-3

SAFETY
FOR LIFE

2. Right-click on the VTS.exe file and select Properties

from the resulting drop-down menu.
3. Select the Compatibility tab in the Properties window.
4. In the Compatibility mode section proceed as follows:
A. Select Windows XP (Service Pack 3) from the
drop-down list.
B. Check the Run this program in compatibility
mode for checkbox.
C. Click the Apply button.
D. Click on the OK button.
5. Launch the CCI interface software. Refer to Service
Information S225-11-2 CL-6 Series MicroprocessorBased Regulator Control Cooper Control Interface 4.0
Users Guide for additional information.
If the error message stating there is an error in the CPS
DNP Layer appears and prompts the user to close the program, refer to Method B section in this manual for a secondary procedure.
If neither method resolves the issue, contact your Cooper
Power Systems representative.

CL-6 Series Regulator Control Cooper Control Interface (CCI) Software and Microsoft Windows 7 Operating System Supplement

Method B
Install XP Mode
Method B (Primary): 64-bit System
Method A (Secondary): 32-bit System
These instructions primarily apply to computers running the
CCI interface software on a Windows 7 operating system
with a 64-bit system-type.
If your computer has a 32-bit system-type, refer to Method
A, before attempting Method B.
Note: If Method A, which includes the primary instructions for computers running the CCI interface software on a Windows 7
operating system with a 32-bit system-type, does not resolve
the CCI software start and operating issues, Method B is
then recommended as a secondary alternative.

On some Windows 7 operating systems the CCI interface

software may not start or operate properly. This may cause
the following to occur:

The user interface may not display properly.

An error message may appear stating there is an error in the

CPS DNP Layer and prompt the user to close the program.

If either of these issues occur when launching the CCI interface software for the CL-6 voltage regulator control it is recommended to install XP Mode.
Follow these instructions to install XP Mode, configure it,
install the CCI software (VTS) on the XP virtual machine, and
launch the software.
Note: Administrator privileges are required to install XP Mode. Each
user of the CCI software on a specific computer are required
to complete steps 2 through 8 if a separate log-in is required.

1. Install XP mode for the Windows 7 operating system.

http://www.microsoft.com/windows/virtual-pc/download.aspx

2. Launch XP Mode.
Note: If you are unable to find the XP Mode start, open the
Start icon and in the search area enter Windows XP
Mode.

3. Configure XP Mode (virtual machine). Select Tools>

Settings on the virtual machine window.

S225-11-3

SAFETY
FOR LIFE

If you are using a serial port to communicate with

the CL-6 control proceed as follows:
A. Enable a communication port on the virtual
machine by selecting COM1 or COM2, which
ever you are using.
B. Select Physical serial port.

If you are using a networked environment for

communication to a CL-6 control, you will need
to enable the virtual machine to have its own IP
address. Proceed as follows:
A. Select Networking.
B. Change Adapter 1: to the physical network
adapter hardware that you will be using

4. Restart the Virtual Machine by selecting Action>Close.

5. Launch XP Mode.

CL-6 Series Regulator Control Cooper Control Interface (CCI) Software and Microsoft Windows 7 Operating System Supplement

6. Install the CCI Interface software (VTS) on the Virtual XP

machine. Proceed as follows:
A. Place the installation package on a CD-ROM or a
USB storage device.
B. From within the XP Mode Virtual Machine, open
a Windows file and explore to the location of the
installation package.
C. Start the setup.exe installations file.
D. Install the CCI Interface software (VTS) on the Virtual
XP machine.
7. Close the Virtual Machine by selecting Action>Close.
8. Start the CCI Interface software (VTS).
A. Search in the Start menu for VTS (Windows XP
Mode).
B. Start the application.
Note: An alternate method to start the CCI
Interface software (VTS) is to launch the XP
Mode Virtual Machine and then select the
appropriate desktop icon.
If either of the following occur, change the VTS compatibility
mode properties to Windows XP:

The user interface may not display properly.

An error message may appear stating there is an error in the

CPS DNP Layer and prompt the user to close the program.

Refer to Method A section in this manual for a secondary

procedure.
If neither method resolves the issue, contact your Cooper
Power Systems representative.

Additional Assistance

Service Information

If additional assistance or information is required,

all inquiries should be directed to Voltage
Regulator Technical Support:

Refer to the Service Information that was provided with your CL-6 voltage regulator control
(Service Information S225-11-# series) for additional information regarding control features,
installation, accessories, and testing.

Direct contact: 1-866-975-7347

For International calls: 262-896-2591
Email: VRSupport@CooperIndustries.com
Contact hours: Standard hours 8:00 am to
5:00 pm Central Standard Time.

SAFETY
FOR LIFE

2011 Cooper Industries. All Rights Reserved.

Cooper Power Systems, CCI, and Cooper Control Interface are valuable trademarks of Cooper Industries in the U.S. and other countries. You are not permitted
to use Cooper trademarks without the prior written consent of Cooper Industries.
Microsoft Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
VTS is a trademark of Trihedral Engineering Limited.

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