Mary S.

Silva
marysilva72@gmail.com Contact: 201-
874-9721
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SUMMARY
○ Highly motivated, results oriented team player in the Managed Healthcare
industry
○ Effective communication, analytic, and organizational skills
○ Tenacious, diverse sales and marketing tactics
○ Well seasoned in delivering presentations to all levels of client
management across multiple territories

ACCOMPLISHMENTS
3/03- 11/09 First Managed Care Option, Parsippany, NJ
Supervisor of Network Development/Provider Relations
• Leader in recruiting healthcare providers and expanding new
sales territories throughout New Jersey for Workers’
Compensation & New Jersey Auto-PIP
• Developed, managed, and marketed a new Group Health
product for New Jersey
• Responsible for provider retention and the company’s single
comprehensive provider database
• Negotiated contracts with hospitals, individuals, groups,
ancillary and IPA providers
• Key liaison between the healthcare providers and the
Managed Care Department
• Oversaw the credentialing process of new providers entering
the network
• Directly managed a staff of 7 sales representatives
• Conducted quarterly site reviews which entailed preparing
and delivering unique product presentations to each customer
outlining the company’s current products, features, benefits
and services

7/01-3/03 PNC BANK, Pompton Plains, NJ

Licensed Financial Sales Consultant
• Recognized as Employee of the year for 2002 for the highest sales in retail
and investment products in New Jersey
• Highly efficient, accurate review and processing of loan
applications
• Key member of team, cited to work with upper management
to achieve and maintain branch sales goals
• Directly managed 7 tellers and 5 service representatives staff
7/98-7/01 HEALTHMATE INC., Harrisburg, PA
Manager of Provider Relations
• Directly managed a staff of 15 sales representatives
• Actively recruited healthcare providers throughout
Pennsylvania
• Independently negotiated contracts for hospitals and
individual healthcare providers
• Conducted training for physicians and office staff in key new
products
• Oversaw the billing and insurance verification process for
entire Pennsylvania region
• Proactively conducted site visits for new providers
• Executed workshops and seminars for new and existing
providers

6/97-5/98 PREMIERE TECHNOLOGIES, New York, NY

Account Representative
• Served as internal contact for corresponding sales executives
and managers
• Provided quality management for all locations in Manhattan,
Bronx and Queens
• Conducted effective presentations, identifying status of
individual accounts and proposing constructive
recommendations to improve services

EDUCATION

MONTCLAIR STATE UNIVERSITY, 1997

Bachelor of Science in Biology with minor in Psychology
Graduated Summa cum Laude
• Licensed as Life Producer in Health and Life
• Highly proficient in all Microsoft Office applications