Sandy, Utah 84094

Jim W. Booth
MBA, PMP, CSM, CTFL

801-699-5454
jimwbooth@comcast.net

www.linkedin.com/in/jimwbooth

I am a senior project manager with 20+ years of experience in software development, project management, quality assurance and,
information technology. I have current experience in agile, scrum, and Kanban methodologies and leading teams in successfully
transitioning from older methodologies. I am skilled in all aspects of software development, agile project management, software
quality assurance, software life cycle processes, systems analysis and design, and software testing. I have valuable experience in
managing local and remote employees, including offshore employees. I also have acquired solid expertise in developing and executing
test plans, including systems testing, performance testing, and end-to-end system integration testing. I am experienced with test
automation and developing automation frameworks. I have a solid track record of reducing expenses and improving quality products
and services while maintaining a motivated and dedicated technical workforce.

Skills

Project Management (PMP #450621)

Certified Scrum Master (CSM)
Agile Software Development
Process Definition, Improvement and Control
Requirements Management, Focal Point

SharePoint, MS Project, Jira, VersionOne

VMWare Cloud technologies, IAAS and PAAS
Performance Testing, LoadRunner, WebLoad
Test and QA Management, ClearQuest, ALM
CTFL, former CSQE (ASQ)

Professional Experience
Jan. 2013 March 2015

Ellucian

Fairfax, VA

Senior Project Manager, Scrum Master Jan. 2013 March 2015

Scrum Master - managed a software development team developing web based applications in an ERP system for universities.
Member of Software Development Leadership Team. Provided a leadership role in adopting agile development methodologies,
specifically in scrum and Kanban.
Developed techniques, methods, and evaluation criteria for obtaining measurable process improvements including velocity,
resource utilization, cycle time, and defect injection and resolution rates.
Ensured cross-team dependencies and issues between other development teams and project managers were effectively managed.
Liaison with stakeholders to define software features and requirements. Ensured the maintenance of the project backlog and
sprint backlog.
Co-leader, Scrum of Scrums weekly meetings.
Manager Technology Operations
Feb. 2011 Dec. 2012
Managed the companys Technology Operations Test Center, which included 15 U.S. based and offshore test engineers. Provided
specialized software testing services, skills, and tools to the companys software development teams.
Provided and administered a set of common tools including private cloud IAAS and PAAS environments, test plan templates and
standards, the test management system, performance test generation and analysis tools, and industry standard test automation
tools and Selenium test automation framework.
Provided the organization with a forum and means to share industry and company best practices for software testing and quality
assurance. Designed and developed a SharePoint knowledge repository to collect best practices and training.
Direct responsibility for managing Performance Testing, Test Automation, Systems Integration Testing, and Testing Services
teams.
Project Manager for company-wide systems integration tests and performance testing engagements for all development teams.
Manager Testing Center of Excellence Aug. 2010 Feb. 2011
Lead the organizations implementation and execution of quality systems, best practices and skills building for 20 on-shore and
54 off-shore test analysts and engineers.
Implemented software testing policies and procedures for entire companys lean/agile software development processes based on
software industry standards.
Identified skills needs/gaps and provided training and certification for all Testing Center of Excellence employees.
Budgeting responsibilities for cost center.

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Jim Booth
Jan. 2010 Aug. 2010
Sandy, UT
Truenorthlogic
Director of Technical Support and Quality Assurance
Managed a small team of Technical Business Analysts and Quality Assurance Analysts in integrating a testing process into their
agile development process. Implemented quality assurance processes and procedures into the organization which had few formal
processes. Restructured the implementation of Rally software to facilitate their scrum methodology enabling the organization to
track user story burndown and resource utilization. Implemented test automation tools and framework and a test management
system allowing the organization to produce test status and test coverage analysis reports for new client implementations.
Jan. 2002 Dec. 2009
Salt Lake City, UT
Sungard Higher Education (acquired by Ellucian)
Director of QA and Software Testing
Jan. 2002 Dec. 2009
Managed a team of Business Analysts and Software Test Engineers, fourteen of which were offshore, to ensure application
alignment with product direction and overall product quality. Scrum Master for automation projects. Automated 60% of
functional tests for major release resulting in increased test coverage and reduced test cycle time by 30%. Managed test lab
consisting of 200+ servers (Solaris, Windows, and Linux). Implemented disk imaging tools and procedures to reduce hardware
costs and increase lab utilization. Developed requirements management system, IBM/Rational Focal Point, and adapted it to
work with our SunGards agile development process. Successfully implemented and maintained performance testing process and
environment running as many as 10,000 virtual users over multiple software releases and OSs.
Director of Corporate Quality and Process Improvement Nov. 2001 Dec. 2009
Responsible for software test engineering and a staff of nineteen software test engineers. Defined and implemented software
development methodologies supporting all levels of web based software development and testing. Implemented a requirements
management system and the tools required to support an iterative development process based on the RUP model. Defined and
implemented needed tools required to support testing of systems under Unix, Linux, HPUX, and Windows platforms.
Implemented a table-driven test automation system that enabled the test and department to increase automated testing from under
10% to over 70% of the regression test suite.
Director of QA and Testing, Campus Pipeline Inc. (Acquired by Sungard Higher Education.) March 2000 Nov. 2001
Responsible for software test engineering with a staff of thirteen software test engineers. Increased test case coverage, established
release criteria and AQLs, and increased quality of released products. Reduced defects reported during first six months of release
by more than 90% during my first year. Analyzed defect tracking process and designed a state based defect tracking system using
Rational Softwares ClearQuest. Improved defect resolution rate of critical and high severity defects from 10 days to 3 days.
Implemented requirements management and test management systems that improved the test coverage by over 100% in 6 months.
Implemented maintainable automated testing tools and procedures, which improved the efficiency and effectiveness of regression
testing activities resulting in the ability to move maintenance and regression testing to an off-shore team of 12 test analysts.
April 1998 Sep. 1999
Salt Lake City, UT
ADP, National Accounts Services
Manager Software Quality Assurance
Began work as a consultant for ADP in Salt Lake City, managing the year 2000 testing project. Managed a team of 12 full time
consultants, from 3 different consulting firms, in the testing of software modified to meet ADPs Y2k standards, which included
managing multiple projects and environments. Authored the companys Y2k Test Strategy; a white paper given to ADP
customers and other divisions describing the basic approach to the Y2k validation process.
In October 1998, was hired by ADP as the manager of software quality assurance in the Software Development R&D
organization, which was being staffed in Salt Lake City.
Jan. 1997 Sep. 1998
Salt Lake City, UT
Interim Technologies
Managing Consultant, Software Quality Management
Began employment with Interim Technology January 1997, as a consultant in the Software Quality Management (SQM) practice.
March 1997, promoted to a Senior Consultant assigned to First Security Bank, an anchor account, and responsible for
implementing a testing methodology into their development life cycle. June of 1997, promoted to Managing Consultant,
responsible for developing the Software Quality Management (SQM) practice within the Salt Lake City branch. Responsibilities
included career development and training for the 18 SQM consultants within the practice, coordination of qualified staff and
client requirements for five major accounts, marketing and sales to new and existing accounts, and recruiting and qualifying
consultant candidates. Increased the revenue of the SQM practice by over $2.3 million and maintained the highest profit margins
within the Salt Lake Branch at 56%.
Site Manager at First Security Bank. Responsibilities included the development of the software development life cycle and
development and control of the test environment for the Year 2000 compliance projects. Responsible for the testing process of the
banks Year 2000 project, including project management and estimation for 82 application software maintenance projects,
managing a staff of 8 systems software analysts and twenty software test engineers, and a budget exceeding $3.5 million.

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Jim Booth

Additional Information
1990 2006
University of Phoenix
University Instructor
Member of the faculty at the University of Phoenix from 1990 to 2006 teaching the following courses:

CIS 319 Computers and Information Systems

CIS 419 Systems Analysis and Design
CIS 564 Computers and Information Systems MBA
BSA 400 Business Systems Design
MGT 540 Managing Information MBA
CMGT 575 Project Management
CMGT 576 Programming Management
CSS 415 Introduction to Software Engineering
CSS 553 Software Engineering

Salt Lake City, UT

TQS 601 Systems Supporting Quality

TQS 603 Leadership for Quality Service
TQM 640 Total Quality Management An Overview
TQM 642 Managing the Transition to Total Quality
Management
TQM 644 Applied Total Quality Management
TQM 650 Quality Management Concepts
TQM 655 Practical Applications of Quality

Education
Master of Business Administration, 1985 - 1987 University of Phoenix
B.S. Business Administration, 1984 - 1985 University of Phoenix
Professional Affiliations and Certifications
PMP - Project Management Professional , Project Management Institute
o January 2007, re-certified January 2014
CSM Certified Scrum Master, Agile Evolution
o March 2008
CSM Certified Scrum Master, Scrum Alliance
o September 2013
CSTE - Certified Software Test Engineer, Quality Assurance Institute, Orlando, FL. Certification # 213, 1997
CTFL Certified Test Foundation Level, International Software Testing Qualifications Board (ISTQB)
CSQE - Certified by the American Society for Quality as a Software Quality Engineer. Certification # 1145
o Re-certified December 2002 expired 2009
IIBA International Institute of Business Analysis
ASQ - Professional affiliation in the American Society for Quality Control
IQA/RAB certified ISO 9000 Internal Auditor (#0901\F-3).