Company Profile

Executive Summary
Why should you choose Fircroft?
One of the worlds leading technical recruitment agencies
We pride ourselves on delivering a high quality service to all our customers and have
long-standing relationships with our clients, contractors and permanent candidates.
Unrivalled database and access to world-leading engineering experts
We have over 330,000 experienced candidates registered on our database which enables
us to proactively source and identify appropriate candidates. Our industry reputation
means that we have access to the best candidates on the market as we become the first
port of call for contractors looking to work on world-class projects.
An award winning and innovative approach to business
We are at the forefront of innovation in recruitment and have worked hard at developing
techniques that mean candidate attraction leads to candidate retention: getting the right
people for the job. Our client led recruitment campaigns help build the employer brand
and engage and enthuse the candidate throughout the recruitment process.
A financially stable and strong business partner
We are one of the world's most financially stable technical recruitment businesses; this means
that you can be confident in our ability to provide customers with long-term recruitment

solutions, for today and tomorrow.

Brand globally, act locally
We offer an unrivalled global service covering over 60 countries enabling us to locate,
deploy and support suitably qualified candidates across the global community. Our
experienced recruitment staff manage the often complex onboarding process in our local
centres making sure that all of our contractors are fully legislative compliant.
Over 40 years of world-class recruitment solutions
Through growth and continued success over 40 years of delivering recruitment solutions, our
network of industry experts and understanding of your sector is unparalleled.

The right people for the job.

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1. Our services

Contract Recruitment
Many of Fircrofts recruitment professionals have been with us for over 10 years,
enabling us to build long-term relationships with our clients and candidates. Our focus is
on workforce retention keeping the skills and experience gained by our candidates
within client organisations and offering long-term career building opportunities for our
contract professionals.
Contractor Management
Fircrofts in-house Contractor Management Specialists ensure that our employees work in
full compliance with all legal and fiscal requirements of the locations in which they
operate, as well as arriving safely and ready to work.
Services include:

Visa & Work Permit Administration

Payroll & Tax Administration
Travel Services
24 hour Emergency Advice & Support
Accommodation Arrangement
Meet, Greet & Security Services
Pre-assignment Medicals & Inoculations
Pre-assignment Substance Testing

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Fircroft regularly accepts the liability for the processing, calculation and payment of
Foreign Taxes. Circumstances vary dependent upon individual requirements, locations
and status of each contractor.
In overseas locations Fircroft can provide an in-house resource to manage and process
taxes for local country nationals, and for ex-pats we engage the services of an outside
agent or partner to provide local expertise. The circumstances would vary dependent
upon the location, but we currently provide this type of structure throughout the world
using a combination of both local and International Tax and Legal consultants.
Permanent Recruitment
Fircroft Permanent Recruitment is a dedicated division of the Fircroft Group. We source
experienced professionals for technical, permanent staff hire positions at the executive
and management level for those clients engaged in our specialist markets.
With over 40 years operating experience, we offer a fully comprehensive, global
resourcing and selection service complete with a dedicated database. We achieve success
through our completely client-driven service. As an outsourced partner, we work with our
clients on a dedicated basis, addressing requirements for human capital via extensive
research and selection tools, multiple pro-active resourcing techniques, advanced
technology and assessment and profiling solutions.
Executive Search
A dedicated Executive Search campaign targeting organisations operating in the same or
other closely related markets would identify candidates with specific experience in this
sector.
Organisations to target would be identified in consultation with the in-house research
team and checked for approval with clients prior to the commencement of any discreet
"head hunting" strategy. The research and consultancy team have in-depth expertise in
resourcing within this market, having a very strong starting point and vast networks of
existing contacts due to past and recent campaigns executed in the same or closely
related sectors.
Fircroft Global Managed Solutions (FGMS)
Master Vendor Solution/Managing Agent Fircroft Global Managed Solutions takes
the lead on placing all contractor roles through our own network, and recruits these
individuals directly. If unsuccessful, Fircroft will use other agencies to fill roles.
Sole Agency - Fircroft will fill all vacancies using relationship with parent Company
(Fircroft Engineering Services Limited).
Vendor Neutral Solution Fircroft Global Managed Solutions acts in neutral capacity to
fill roles and maintains relationships with all agencies. Fircroft will provide a tailored
service to all vacancies working closely with clientsto attract appropriate talent.

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2. FircroftIndonesia
PT FircroftIndonesia is an Indonesian company established in 2006 and is part of the
Fircroft group; the world leader in technical recruitment and contract manpower services,
established in the UK in 1970.
Management office is centrally located in Sampoerna Strategic square, JlnSudirman,
serving all locations in Indonesia. Our city centre location, at one of the most prestigious
offices in the city, ensures easy access for both clients and candidates to attend
interviews with our recruiters.
We have dedicated local staff covering recruitment, accounting, payroll, and general
affairs support, with room for growth subject to requirements and business case needs.
Experience in Indonesia
Our selection of our key clients includes a number of global customers as well as major
Indonesian PSCs.

Fircroft has been active in Asia since the early 2000s, opening our first office in Bangkok,
Thailand in 2005. During the last 8 years Fircroft has established a regional network to
serve our customers with local talent from a local perspective

Thailand:

Bangkok, support offices in Chonburi and Nakorn Sri Thammarat

Indonesia:

Jakarta

Malaysia:

Kuala Lumpur

South Korea:

Ulsan, and Geoje

Vietnam:

Ho Chi Minh City

Singapore

Key facts
FircroftIndonesia currently recruits and administers technical engineering professionals
and back office support staff primarily in the Oil & Gas and technical engineering sectors.
With a team of experienced local recruitment and support professionals, FircroftIndonesia
is confident it can serve your requirements.

Indonesian database holds over 20,000 experienced Indonesian technical candidates.

Proven track record in Indonesia of supplying skilled technical candidates to

Indonesian and International Production Sharing Contractors (PSCs) and contracting
companies supporting technical industry.

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Candidate disciplines available in Indonesia cover the full spectrum of oil and gas
upstream exploration, drilling, projects, construction, Installation, operation, and
maintenance.

Experienced local recruitment team with established networks of candidates.

Key Services
Permanent and contract recruitment
Permanent: Contingent permanent recruitment is a core service of FircroftIndonesia.
Supporting our clients on a country-wide basis, we supply personnel of numerous
disciplines and seniority. Our approach is flexible and focuses on finding the right people
for the job.
Our consultants operate within client serving functions and can rapidly access the active
job seeker as well as passive candidates where the need requires.
Contract: Full capability to handle local Indonesian and expatriate recruitment and
contract administration, expatriate work permit provision, income tax and social security
payment, insurance provision - both localised policies and international policies such as
BUPA, medical check up arrangement, access to apartments for expatriates, and all
related services.
There are 15 current Indonesian and expatriate contract workers recruited by
FircroftIndonesia who are engaged with the following clients via our strategic local
partner:

Chevron Gendalo&Gehem project

InpexAbadiMasela
BP Tangguh project
ENI Jangkrik
Hess

Key sectors
Our approach of working in selected key industries has enabled Fircroft to become an
established,industry leading recruitment service provider.
The sectors we work in have very specific characteristics which we have taken great
pride in getting to know and aligning ourselves to. We have found that we are much
better placed as a specialist agency to understand our clients and candidates and as a
result are able to make sure we offer the best possible service.
We currently supply recruitment, personnel secondment and managed agency servicesto
clients in the Oil & Gas, Power & Energy,Automotive, Mining& Minerals, and
Engineering industries.

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3. Database and key skills disciplines

Supporting our clients on a global basis, we supply personnel of all disciplines and
seniority. Our approach is flexible and focuses on finding the right people for the job.
The following list is not exhaustive, but indicates the broad range of personnel available

for assignment.

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4. Strong stable business

Fircroft is one of the most financially secure technical recruitment agencies in the world,
with a credit rating of 5A 2, which is better than 99.4% of companies in the industry
(Dun & Bradstreet 2013).
Group Turnover was550m for 2011, 725m for 2012 and 898m for 2013.
A financially strong organisation, we are able to provide customers with long-term
recruitment solutions, for today and tomorrow.

5. How we work
Our Brand Values ensure that our service delivery is consistent in approach and
standards, our values drive our business and are reflected in everything we do across all
our global offices.
Fircroft identified and promotes five Brand Values at the heart of our business:
We promote the highest standards of customer care
and the customer (clients and candidates) is at the
centre of all our business operations.
We demonstrate the utmost integrity and only operate
in a transparent and honest way with our clients, our
candidates and each other.
We operate ethically and
standards in our actions.

demand

the

highest

We are committed to developing long lasting

relationships with our clients, our candidates, our
communities and each other.
We are committed and focused on the needs of all our
customers (clients and candidates).

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6. Fircroft global capability

Fircroft recognises that in order to best support client requirements, it is important that
we are present in key operational locations and that we maintain a level of flexibility in
our business. For this reason, we have offices covering all the continents and an
extended global reach through strategic international Service Agreements. This enables
us to not only confidently support local recruitment requirements, but also supply and
fully mobilise contracted personnel throughout all stages of a project.

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7. The recruitment process

With over 40 years experience of delivering recruitment solutions, Fircroft has developed
and refined proven sourcing channels to actively and successfully recruit candidates on
behalf of our clients. Our standard recruitment process is illustrated in the flowchart
below:
The Recruitment Process in line with Fircroft & Client Service Level Agreement (SLA)
Client submits enquiry

All details entered in RMS

Stage 1
Understanding
the Client
Requirement

Fircroft receipt of enquiry

Acknowledgement/
discussion with client
contact

Enquiry created in RMS

Assign enquiry to extra

recruiters where necessary

Contact potential
candidates for assessment/
suitability checks &
permission to submit

Screen candidate
applications/CVs for
suitability

Commence candidate
search

Candidate attraction
strategy agreed

Shortlist of candidates
finalised

Submit shortlist of
candidates as per SLA

Client assessment,
selection & feedback to
Fircroft

Interviews arranged &

conducted

Stage 3
Interview and
Assessment

Regular contact maintained

with client & candidate to
ensure ongoing success of
placement

Role filled & onboarding

process completed as per
SLA

Offer negotiated

Interview feedback
obtained from client &
candidate

Stage 4
Offer and Start

All details entered in RMS

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Stage 2
Candidate
Search

8. Candidate attraction
Candidates are attracted to Fircroft as we are an organisation with a reputation for
working with world class companies, with opportunities in high quality technical roles.
We currently work with a number of our clients on proactive marketing campaigns with the
aim of attracting the best candidates in the desired timeframe. We are at the forefront of
innovation in recruitment and have worked hard at developing techniques that mean
candidate attraction leads to candidate retention: getting hold of the right candidate and
making sure they come back to Fircroft as their first option when looking for a position.
We can implementa structured, co-ordinated and targeted Marketing Recruitment
Campaign utilising elements from the table below:
Fircrofts Candidate Attraction Methods

9. Innovative approach to recruitment

Mobile Site
Our innovative Mobile Site is designed to create a
number of benefits, including:

Enhanced availability to candidates across the

world

A streamlined, easy to navigate list of the latest

jobs

Improved interactivity and relationship between

Fircroft and the candidate through their
MyFircroft account

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Microsite
We have also developed a recruitment model based around the implementation of
microsites. A microsite is a mini website of between four and eight pages of content and
information with the capability to advertise numerous vacancies and the facility for
applying online for these roles.
Example Microsite:
We are currently managing several Microsite campaigns for other clients using different
Microsite models:
Dual Branded - Meaning both the client
brand and the Fircroft brand are utilised in
the promotion of the Microsite. We work
hard with the Marketing Departments of
our clients to ensure the client is happy
with how their brand is used and
promoted online.

Skills Branded - Looking specifically at

areas of expertise in demand.

Location branded - Looking at geographical campaigns for clients, for example, a

recruitment campaign Microsite for Power Engineers for a client project based in New
Caledonia.
The advantage of the Microsite approach means that clientshave their own 'one stop shop'
for their Recruitment Campaign online. This defined web presence means that the roles are
given more emphasis than they would otherwise have, when promoted through standard
methods or any job boards.

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10. Fircroft experience

Fircroft currently has over 8,000 candidates placed with over 150 customers globally. To
illustrate the range and extent of our client base we have provided a snapshot of some of
the clients we currently work with:

The experience Fircroft has gained as one of the leading players in the global recruitment
market ensures that we are fully capable to execute the personnel resources required.
We have access to a wide range of candidate disciplines, ranging from Systems and
Technical Support Engineers, Electrical Design, Construction & Commissioning,
Automation, Quality and HSSE through to administrative positions such as Contract
Administration, Inspection, Project Planning and Cost Control.
We offer a wide range of recruitment solutions and work closely with clientsto develop
the most cost effective, efficient and appropriate service offering, ensuring the full
implementation of the Scope of Work required.

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11. Industry specific experience

Case 1

Ichthys Field
The Ichthys Field in the Browse Basin offshore Western Australia first
demonstrated its potential to be a world-class gas project in 2000. Since then,
most likely resource estimates have grown to 12.8 tcf of gas and 527 million
barrels of high value condensate.
Introduction

Key offshore facilities include: Semi-submersible Central Processing Facility (CPF),

Floating Production Storage and Offloading (FPSO) unit for condensate treatment
and storage, Umbilicals, risers and flowlines (URF), 885km export pipeline to
Darwin.
Onshore facilities include: Two LNG trains with a capacity of 8.4 million tonnes
per annum, LPG and condensate processing plants, Storage tanks for LNG, LPG
and condensate, Administration facilities, Utilities and services, Power generation
infrastructure, Product offloading jetty.

Location

Recruitment Services
Provided

Recruitment Statistics

Challenges

Norway,UK London & Aberdeen, Australia Darwin & Perth, Japan - Yokohama,
USA Houston, Korea - Ulsan, Malaysia - KL, Singapore.
International Contract Recruitment Services, including support services such as:
Visa & Work Permit Administration
Payroll & Tax Administration
Arrange local bank accounts
Insurances (travel, medical etc.)
Travel Services Flights/Hotel bookings
24 hour Emergency Advice & Support
Arrange shipping container of belongings
Accommodation Arrangement support from in country office
Meet, Greet & Security Services
Pre-assignment Medicals & Inoculations
Liability for the processing, calculation and payment of Foreign Taxes.
(Circumstances vary dependent upon individual requirements, locations and
status of each contractor.)
110 Contractors placed on the project. 320 jobs worked on. 720 CVs sent. 25
Contractors working in London, with mobilisation to other locations.

Sourcing suitable accommodation across locations

Sourcing suitable schooling for accompanying dependents
Mobilising contractors to multiple locations at the same time
Short turn around time from client supplying assignment
mobilisation date of contractors

T&Cs

and

Establishing partnership in Monaco for Residency Permits

Prepared and supplied contractors with On-boarding document for all
Fircroft Solutions/
Key Achievements

locations

Meeting with staff from local Fircroft offices in all locations. Contact from a
member of local Fircroft office before arriving in country

Arranged tax consultations with Ernst and Young for all locations before
mobilisation

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Disciplines/ Skillsets
supplied

Including but not limited to:

Engineering disciplines
Project Services/Controls
Maintenance & HSE
Document Control
IT services
QA/QC

Project Management and Engineering

Operations
Support services in Administration
HR
Inspection personnel

These covered all levels of seniority.

Time limited vacancies & on-boarding.

Case 2

Clair Ridge Project

The Clair Ridge Project is the second part of a phased development of the Clair
Field located on the UKCS. The Greater Clair Field is located 75 km West of
Shetland. It extends over an area of 220km2 in water depths of approximately
140m. The first development phase (Clair Phase 1) was sanctioned in 2001. It
was developed with a single fixed platform with production and process topsides
facilities supported by a steel jacket and associated oil and gas export facilities.
Introduction

Phase 1 achieved first production in February 2005. The second phase of the
development (Clair Ridge) is planned to target the part of the field to the north of
Clair Phase 1. The Clair Ridge facilities have two fixed steel Jacket Platforms &
Topsides, bridge-linked, comprising of a Drilling and Production (DP) platform and
a Quarters and Utilities (QU) platform. The new Clair Ridge facilities will tie in to
the existing oil and gas export pipelines to the Shetland Islands.
There is also provision on DP for future subsea tie-backs. The target for first oil
production is Q2 2016.

Location

Recruitment Services
Provided

Recruitment Statistics
Key Achievements
Fircroft Solutions

London based with mobilisation to Aberdeen, Korea

Contract Recruitment Services, including support services such as:
Visa & Work Permit Administration
Payroll & Tax Administration
Arrange local bank accounts
Insurances (travel, medical etc.)
Travel Services Flights/Hotel bookings
24 hour Emergency Advice & Support
Arrange shipping container of belongings
Accommodation Arrangement support from in country office
Meet, Greet & Security Services
Pre-assignment Medicals & Inoculations
Liability for the processing, calculation and payment of Foreign Taxes.
(Circumstances vary dependent upon individual requirements, locations and
status of each contractor.)
40 Contractors placed on the project. 80 jobs worked on. 140 CVs sent.
Highest proportion of Agency contractors through Fircroft

Prepared and supplied contractors with On-boarding document (22 pages)

Meeting with staff from Fircroft Ulsan office contact from Fircroft Korean
office before arriving in country

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Disciplines/ Skillsets
supplied

Including but not limited to:

Engineering disciplines
Project Services/Controls
Maintenance & HSE
Document Control
IT services
QA/QC

Project Management and Engineering

Operations
Support services in Administration
HR
Inspection personnel

These covered all levels of seniority.

Time limited vacancies & on-boarding.

Case 3

Shell
Majnoon
Majnoon is one of the worlds largest oil fields, estimated to hold about 38 billion
barrels of oil. Shell is working to increase production from an estimated 60,000
barrels of oil per day and support Iraqi efforts to reach their forecasted production
levels of up to 1.8 million per day within the next decade and beyond. Work to
maintain and revamp current facilities and install new production stations has
commenced following the signing of the EPC contracts in early 2011.

Introduction

Scope of work includes building two new processing plants with a capacity of
50,000 barrels per day each and increasing capacity of existing processor to
120,000 b/d. A 32-inch diameter, 74-kilometre pipeline connecting the field to oil
depots at the port on the Gulf coast forms part of the first phase of development.
Iraq South Gas:
The South Gas Project is a midstream gas project involving the gathering,
treatment and processing of 2 billion cubic feet a day of gas flared primarily from
three oilfields in the south of the country and the subsequent supply of Gas to the
local market as well as potential sale to the international market as LNG via a
floating liquefaction facility off Basra

Location

Recruitment Services
Provided

Iraq and Dubai

Contract Recruitment Services, including support services such as:
Visa & Work Permit Administration
Payroll & Tax Administration
Arrange local bank accounts (Dubai only for expats, Iraq for locals as well)
Insurances (travel, medical etc)
Travel Services Flights/Hotel bookings
24 hour Emergency Advice & Support
Accommodation Arrangement support from in country office
Meet, Greet & Security Services
Pre-assignment Medicals
Mobilisation coordination with Contractor and client for on boarding in Dubai
with client

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During first phase of recruitment on Majnoon and South Gas:

39 Contractors in Iraq
24 contractors in Dubai
Recruitment Statistics

Key Achievements

Next phases due to start in Q1 2013 for Majnoon and a little earlier for South Gas,
a further 50 70 contractors expected to mobilise on each of these projects over
the coming 12 months.

Fircroft Solutions

Only agents to continually be able to provide Iraq visas during first year of
work and minimise delays in mobilisations (Shell have now taken over the
applications for MEVs for cost recovery purposes).
Fully briefed all contractors during mobilisation process and coordinate with
client for Meet and Greet in Country and safe transport to site.
Liaising with Dubai office representatives to facilitate smooth mobilisation
and set up for Dubai based contractors.

Including but not limited to:

Project Engineering

Disciplines/ Skillsets
supplied

Project Management
Construction & HSE
Project Services/Controls
Operations, Maintenance
Support services in Administration
Document Control
IT services
Inspection personnel
QA/QC

These covered all levels of seniority.

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12. What our clients say

Fircroft have been working with BP (AIOC) supporting Projects and subsequently
Operations in the supply of qualified personnel since 2002. During that time I have found
them to be professional in their approach and suppliers of high quality personnel in the
UK and overseas. Additionally they support their staff well in foreign locations and
respond well to emergencies when they do arise. Fircroft also hold a BP Global contract
to supply people worldwide.
BP Group (AIOC)
"Fircroft have been providing temporary worker recruitment services to ABB since 1997.
During that time they have provided thousands of high calibre temporary workers in a
timely and efficient manner."
ABB Ltd
Fircroft has been innovative in their approach to resourcing for Wood Group Engineering
(North Sea) Ltd and proven to be proactive in search of hard to fill roles. This has
extended beyond normal recruitment practices and initial results are promising. Our
expectation is that this renewed level of service will continue and develop, maintaining
and adding to our long-term relationship.
Wood Group Engineering (North Sea) Ltd
Fircroft has, and continues to support our recruitment requirements, and always delivers
an efficient, effective and utmost professional service. I have personally worked with
Fircroft for more than ten years and can recommend their services to be of the highest
quality.
Nuvia

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13. In commercial confidence

All information contained herein, including but not limited to information provided in soft
copy format, and any amendments to this proposal howsoever provided, is information of
commercial value and is provided in strict confidence for the sole purpose of adjudication
of this Capability Statement by our clients. This document shall not be used for any other
purpose and shall not be copied or disclosed wholly or in part to any other party without
the prior written approval granted by an authorised representative of Fircroft Engineering
Services Limited, and shall be held in safe custody. The restriction does not cover
information that is published, or known from sources other than Fircroft Engineering
Services Limited, provided that it is not made known in breach of any obligation of
confidence. This is an unpublished work the copyright in which vests in Fircroft
Engineering Services Limited. All rights reserved.

Primary Fircroft Contact

Name:
Position:
Tel No:
Mobile:

SatyadiKusumandaru
Sr. Recruitment Consultant
+ 62 215750429
+ 62 821 224 8556

Secondary Fircroft Contact

Name: Thomas Damecour

Position: Indonesia and Vietnam
Manager

Country

Tel No:
Fax:

+84 8 3911 7292

Email:

tdamecour@fircroft.com

Email: skusumandaru@fircroft.com

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