Over 5 years experience with ESX that consisted of loading server OS and

applications for Alpha, Beta testing and production implementation. Virtual

Center and vMotion were used for administration
Automated OS configuration and application deployment using a variety of
scripting, some included
batch, VBscript, WMI, MFCOM and editing existing scripts. Some tools used were
Scriptomatic, Autoit, MS WMI Code Creator, Primal Script and VBScript editor
Extensive experience with Active Directory, including global OU's, GPO's using
SRP's and custom ADM files that typically consisted of over 1,700 GPO settings
Excellent documentation skills including tracking of global systems and
processes. Responsible for training global members as well as technical staff of
cross functional groups
Extensive experience in Network Protocols, managing vLANs / DNS with QIP and
implementation / troubleshooting of Layer II ACLs
Microsoft VB Scripting and Microsoft Windows Script Host Essentials Microsoft
WMI Scripting
SQL 2000 / 2005 configuration, backup and tuning experience for multiple
products including (fitfhl,
Logcaster, WebSense and AppSense
MicrosoftAdministering SMS 2.0, MS Active Directory 2003 training

Content management, deployment , analytics services and portal metrics generation. Triage of support tickets,
escalation to stakeholders, and working with stakeholders until ticket resolved.

Microsoft Windows servers (setup, maintenance, backup/restore, and patching) in a VMware virtualized
environment.

Windows 2008 PowerShell, Linux, SQL and Oracle Shell script programming.

Day-to-day 2nd level support of different Portal applications users via email or phone.

Planning and execution of scheduled changes and maintenance of related web applications.

Continuous process improvement by recommending and documenting IT service management enhancements

Creation and tracking of technical procedures, policies, and standard processes.

Infrastructure test plan execution (e.g. unit, regression, stress, load, penetration).

Security incidents and security breaches on network, servers and applications.

Related asset library licenses (infrastructure, application, certificates) and annual renewals.

2 - Assists Operations by:

Researching and recommending software, hardware and applications tools to meet business objectives (improve
operational efficiencies, reduce costs, and provide high level of service availability)

Providing cross team support coverage for our client`s internal and external applications

Working off hours or be on-call as directed by management.

Documenting Portal related systems and activities according to business requirements and industry standards

Performing other duties within the same domain as assigned by the Manager, Operations and Support.

Argent Monitoring tool

Server administration Configuration should have thorough knowledge of VMware 5.0 in

depth knowledge of virtualization technologies ability to install, configure, administer and
troubleshoot ESX and Virtual Center.
- Ability to create and manage virtual machines and templates knowledge of clusters for
high availability and distributive resource scheduling.
- Ability to configure resource pools, motions, alerts, alarms, NTP.
- Ability to perform snapshots, cloning, cold migrations and hot migrations experience on
configuring data stores in depth knowledge or Red Hat Enterprise Linux experience in server
health monitoring, corrective and preventive maintenance ability to generate server reports.