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<< Q528E >>

SERVICE TRAINING
TV520/X Introduction & Product
Presentation

Chassis name = Q528.1E


Valere De Seranno
Philips CE
TV520
07-06-2007

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Introduction & Product presentation >>


Chapter: 01 page: 1
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SERVICE TRAINING
Contents

• The FTV UD Range


• Key Innovations 2007
• Differences with Jaguar
• Picture Quality
• Displays & Display diversity
• Full HD Display
• Connectivity
• HDMI & CEC
• Ambilight

Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 2

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Introduction & Product presentation >>


Chapter: 01 page: 2
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SERVICE TRAINING
Europe FTV2K7 Q528.1E Range & Styling
Entry+ Step Top B Top A
Super NOVA MS7 A or B MS7C AUREA

*19 See notes


XXPFL7862D/10 XXPFL9532D/10 XXPFL9732D/10 XXPFL9900D/10
XXPFL9632D/10

32” & 42” 32”/37”/ 42”/47”/52” 37”, 42”, 47” 42”


•Ambilight Full Surround CR Sept 2007
32” HD Panel/42” Full HD • Ambilight 2 Channel
•1080p Full HD panel
3 x HDMI 1080P Input • 1080P input
•1080P Input
Specs not finalized
Perfect Pixel HD Engine •Perfect Pixel HD Engine
•Perfect Pixel HD Engine
HD DNM •HD DNM / 100 Hz
•HD DNM / 100 Hz
•3 HDMI
•3 HDMI
•USB
• Memory Card reader
Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 3

Above characteristics and features are provisional, see product


leaflet for more details and latest update.
XXPFL9532D/10 = Step 2k6
42PFL9642D/19
42PFL9642D/19 = MPEG4 Module bolt on, for France
42PFL9932D/10
100Hz Clear LCD = Double frame rate, Exception for 32” and
37”
Styling; ME = Entry, MS= Step
In above overview some new screen sizes, 47” and 52”
© Copyright reserved 2007 Philips Consumer Electronics Euroservice

Full Surround Ambilight = 3 side ambilight


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Chapter: 01 page: 3
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SERVICE TRAINING
FTV2007 Key innovations
Feature/innovation Benefit

Commercial name
Perfect Pixel HD
-Further PQ improvement for various elements
- Motion Blur improvement
HD Clear LCD
- Clear LCD working on HD sources
- Higher resolution (1920 x 1080P)
Full HD 1080p
- Improved sharpness
resolution screens
- Improved contrast
3rd HDMI, 1080p input, -More HD sources based on HDMI
CEC - New standards to be supported

New screen sizes - Ultra large screens up to 47”, 52” (63”)

-ME7 for US, MS7 for Europe


New Styling
- By packed swivel stand

HD DNM - Judder free images for SD AND HD input signals

Integration of basic - Higher profitability


featuring, like eg - DVB roll out per country
DVB-T/ATSC - Continuous updates out of field experience
- 2/3 sided AL based on LED
Ambilight
- Performance based on EPLD measurement
Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 4

Bypacked swivel stand


For maximum freedom of placement, this high-quality stand is
designed specifically for this TV, and allows easy placement of
your Flat TV without drilling holes in the wall. Enjoy the best
viewing angle with the convenience of the 40 degrees of swivel
(20 degrees each side). Invisible cable management is included
in the back. This stand fits seamlessly on the matching
accessory floor stand.

Display, Full HD = 1920 X 1080P


except 32” display = 1366 X 768P
© Copyright reserved 2007 Philips Consumer Electronics Euroservice
PERSONAL NOTES:

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Chapter: 01 page: 4
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SERVICE TRAINING
TV520: Main differences with Jaguar
Upgrades Excluded

•TV520/82
•TV520/82(Eur),(Eur),TV520/30
TV520/30(US),(US),both
bothcapable
capableofof
•Clear
•ClearLCDLCD100
100Hz Hz • •No
Nopossibilities
possibilitiesfor
forPC
PClink
link(Ethernet
(Ethernetaccess)
access)
•1080p • No DivX/MPEG 4 support via content
• No DivX/MPEG 4 support via content browser browser
•1080p
•Next • No pip/DW included
•Nextgeneration
generationPerfect
PerfectPixel
PixelHDHDEngine
Engine • No pip/DW included
based on TV520:
based on TV520: • •POD
PODremoved
removedtotogaingainconnectivity
connectivityforforUS
USmarket
market
• •Featuring
Featuringnotnotonly
onlyononSD,
SD,butbutalso
alsoononHD
HD
• •Examples:
Examples:noise
noisereduction,
reduction,natnatmotion
motion
• •MPEG
MPEGnoisenoisereduction
reductionand andartefact
artefactrepair
repair
• •Improved
Improved de-interlacing (“jaggededge”)
de-interlacing (“jagged edge”)
• •Large
Largeintegration
integrationscale
scale
• •Continuing
ContinuingDVB DVBroll
rollout
out
• •1080p
1080pinputinput@@ 24-60Hz
24-60Hz
• •upgraded rd
upgradedconnectivity, incl 33rdHDMI
connectivity,incl HDMIandandCEC
CEC
• •Offers full Scale of Ambilight diversity
Offers full Scale of Ambilight diversity
• •2/3
2/3sided
sidedbased
basedononLEDLED
• •UI
UIupgrades:
upgrades:wordmark,
wordmark,usability
usabilityitems
items
• •Software Upgrade Assistant
Software Upgrade Assistant
• •Hotel
Hotelmode
modeand andHome
HomeControl
Controlcapabilities
capabilities

Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 5

Software Upgrade Assistant, link to the internet from USB


memory stick, for software updates search.

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


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<< Introduction & Product presentation >>


Chapter: 01 page: 5
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SERVICE TRAINING
The complete video chain – From input to display
Extreme Sharpness combined with motion sharpness
solving the inherent motion issue on LCD

“The building blocks”

Input Motion Other PQ Motion Display


judder improvements blur
Film Sharpness
Colour LCD
Format Contrast Display
e.g. Movie Artifacts

Video Sharpness
Not LCD
Colour
Format relevant Contrast Display
e.g. Sports Artifacts
Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 6

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


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Chapter: 01 page: 6
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SERVICE TRAINING
The Ultimate Picture Quality
1080P HD DNM Other PQ processing HD Clear LCD
High resolution source

The Ultimate Sharpness on a Full HD Flat TV

Source problem Judder

Judder free smooth moving pictures on SD and HD

Display problem Blur

Extreme motion sharpness on Full HD Resolution


The fastest Flat TV in the world ! (2ms)
Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 7

100Hz Clear LCD


100Hz Clear LCD creates extreme motion sharpness for clear and vibrant images
even with fast on-screen motion. The Double Frame Rate Insertion works with a high
100Hz refresh rate. It increases the sharpness of motion reproduction to more than
twice that of conventional LCD, resulting in a response time of 3 milliseconds
(measured in Perceived Blurr-Edge-Width; BEW). This unique Philips technology
brings motion sharpness of LCD displays to an unprecedented level.
LCD Full HD display 1920x1080p
This display has a resolution that is referred to as Full HD. With state-of-the-art LCD
screen technology it has the full high-definition widescreen resolution of 1920 x
1080p. This is the highest resolution that HD broadcast can transmit. It allows the
best possible picture quality from any format of HD input signal. It produces brilliant
flicker-free progressive scan pictures with optimum brightness and superb colors. This
vibrant and sharp image will provide you with an enhanced viewing experience.
HD Ready
Enjoy the exceptional picture quality of a true High Definition TV signal and be fully
prepared for HD sources like HDTV broadcast, Blu-ray DVD or HDVD. HD ready is a
© Copyright reserved 2007 Philips Consumer Electronics Euroservice

protected label that offers picture quality beyond that of progressive scan. It conforms
to strict standards laid out by EICTA to offer a HD screen that displays the benefits of
PERSONAL NOTES:

resolution and picture quality of a High Definition TV signal. It has a universal


connection for both analog YPbPr and uncompressed Digital connection of DVI or
HDMI, supporting HDCP. It can display 720p, and 1080i signals at 50 and 60Hz.
Perfect Pixel HD
Perfect Pixel HD Engine offers the unique combination of ultimate sharpness, natural
detail, vivid colors and smooth natural motion on all qualities of HD, standard TV
signals and multimedia content, for high definition displays. Each pixel of the incoming
picture is enhanced to better match the surrounding pixels, resulting in a more natural
picture. Artifacts and noise in all sources from multimedia to standard TV and also in
highly compressed HD content are detected and reduced ensuring that the picture is
clean and razor sharp.

<< Introduction & Product presentation >>


Chapter: 01 page: 7
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SERVICE TRAINING
The Complete Pixel Plus HD Engine
Sharpening
A/D
De-Interlacing
Conversion
Face Dependent
Sharpening

Jagged Line CTI Plus


3D Comb
Improvement
Luminance
HD-
Sources

Display
Transient Green 100Hz
Natural Scaling Enhancement
Improvement ClearLCD
Motion
( LTI )
2D DNR 3D DNR Blue Colour
Enhancement Booster
Colour
Dependent
Sharpness
Dynamic MPEG Artefact
Contrast Reduction Skin Tone
Correction

Active Control

• Perfect Pixel HD Engine is the most complete video engine in the market
• Thanks to Active Control the PQ performance is always optimal, any time
any source
Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 8

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


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<< Introduction & Product presentation >>


Chapter: 01 page: 8
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SERVICE TRAINING
HD – Natural Motion
Film format Æ Movies
JUDDER
24 pictures/sec
24 motion changes/sec

2-2 Pulldown JUDDER


50 pictures/sec
24 motion changes/sec

The repetition of the pictures with the same limited number of motion changes
causes a distinct juddering effect, as the eye tries to follow the movement

HD-Natural Motion
NO JUDDER

50 pictures/sec
50 motion changes/sec

The introduction of motion compensated pictures in stead of simple repetition results in


the double amount pictures and motion changes resulting in steady and fluent movements

HD-Natural Motion for sharp and fluent motion


Makes your movie experience perfect
5 Times more processing power then predecessor
Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 9

But the problem still remains with 50Hz film mode. Here the
motion changes are only 25 (in fact 24) per second. Without
Digital Natural Motion the eye tends not to follow the natural
trajectory of an object, but notice a juddering effect following the
object as stationary from A1 to B1, and jumping to its new
position A2. With DNM the motion changes are at 50 times per
second. The eye perceives the motion much smoother. DNM
shows high accuracy in motion estimation since the estimation is
based on comparison with 3 fields.
© Copyright reserved 2007 Philips Consumer Electronics Euroservice
PERSONAL NOTES:

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Chapter: 01 page: 9
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SERVICE TRAINING
Introduction of the Full HD Panel
HD panel Full HD panel

Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 10

Image resolution of 1920 by 1080 pixels.


HDTV technology
Vertical resolution that ranges from 720 lines with
progressive scanning (720p) to 1080 lines with
interlaced scanning (1080i).
Full HDTV technology
Vertical resolution of 1080 lines with progressive
scanning referred as 1080p.
Progressive scanning is better than interlaced
© Copyright reserved 2007 Philips Consumer Electronics Euroservice

scanning :
PERSONAL NOTES:

Less jitter, particularly for the objects that move


diagonally or vertically across the screen

<< Introduction & Product presentation >>


Chapter: 01 page: 10
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SERVICE TRAINING
The 100Hz Technology
• Idea is to improve the motion blur between 2 frames
• ONLY possible on good response time displays
• Philips principle of the 100 Hz: addition of a picture between 2 frames

Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 11

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Introduction & Product presentation >>


Chapter: 01 page: 11
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SERVICE TRAINING
100Hz LCD Technology, what is changing?
Full HD

Chassis 50 Hz

Full HD 100Hz

Double Frame
Interface (DFI)

Chassis 50 Hz

Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 12

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

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Chapter: 01 page: 12
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SERVICE TRAINING
Different Technologies Overview
Fastest LCD in the world

Input Video Processing Display Response


Time
ClearLCD
2006

3 ms

50 frames/sec come in 50 frames/sec are 75 frames/sec are displayed


converted to 75 frames/sec with lamps scanning at high
speed
ClearLCD
100Hz
2007

3 ms

50 frames/sec come in 50 frames/sec are converted 100 frames/sec are displayed


to 100 frames/sec with static backlight

Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 13

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


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Chapter: 01 page: 13
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SERVICE TRAINING
2K7 Displays and Diversity

Panel overview 06/06/2007

Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 14

Major display requirements:


Display resolutions from HD = 1366x768p upto Full HD =
1920x1080p
1920x1080p dominant resolution on the market, even for step
and mainstream range
1366x768p still required for small display sizes (32”)
Both LCD and PDP solutions
Still need for PDP in large sizes, eg 63”
Color reproduction
Wide color gamut coverage upto 92%
Motion blur:
Upconversion techniques, eg DFI
© Copyright reserved 2007 Philips Consumer Electronics Euroservice

Supply chain
PERSONAL NOTES:

First choices: LPL, SDI, Sharp


Flexiblity required for others like AUO, CMO,….. Pending
on market prices and availability

EEFL + External Electrode Fluorescent Lamp


CCFL = Cold Cathode Fluorescent Lamp

<< Introduction & Product presentation >>


Chapter: 01 page: 14
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SERVICE TRAINING
TV520/82 Connectivity
Common Interface. A Slot foreseen for HDMI supports 3 types of digital signal connection: USB supports USB ‘Memory Class devices’.
use of Conditional Access decryption -HDMI + HDCP +SPDIF This includes most sticks, portable HDD,
Cards (provided by Pay-TV most digital camera’s (excl Sony/Canon). The
-DVI-D + HDCP (via DVI-HDMI cable)
broadcaster), or for modules to decode speed is streaming Video compliant to allow
special audio tracks for e.g. hearing -HDMI CEC control link with external devices playback of movie files, e.g. from USB
imparied 3 HDMI’s are foreseen to connect more digital HD devices portable HDD.

XXPFL9732D/10

YPbPr via 3 cinches.


Digital Audio Out This provides a digital audio out signal SCART supports 3 types of signal.
Supports High Definition and
for any type of input, Multichannel or analog. The signal is
SD (progressive) signals: •Scart1: RGB, CVBS inputs
processed in a unique way that it is always ‘display
YPbPr ( Component, YUV, •Scart2: RGB, Y/C, CVBS inputs,
synchronized’ to provide perfect lip-sync when used in
YCrCb 1Fh, 2Fh, 3Fh, CVBS outputs,
combination with an external Home Cinema Amplifier.
progressive)

Default L/R associated to Ext3, and via menu selection HDMI 1, HDMI 2 or HDMI 3
Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 15

XXPFL9732D/10
Connectivity
•Ext 1 Scart: Audio L/R, CVBS in/out, RGB
•Ext 2 Scart: Audio L/R, CVBS in/out, RGB, S-video in
•Ext 3: YPbPr, Audio L/R in
•Ext 4: HDMI
•Ext 5: HDMI
•Ext 6: HDMI
•Front / Side connections: Audio L/R in, CVBS in, Headphone
out, S-video in, USB, Multi-slot memory card reader
•Other connections: Analog audio Left/Right out, S/PDIF in
© Copyright reserved 2007 Philips Consumer Electronics Euroservice

(coaxial), S/PDIF out (coaxial), Common Interface


Multimedia Applications
PERSONAL NOTES:

•Memory Card Types: Compact Flash type I, Compact Flash


type II, Memory Stick, Microdrive, MultiMedia Card (MMC),
Secure Digital Card (SD), Smart Media Card
•Multimedia connections: USB, 7-in-1 Memory Card Reader
•Playback Formats: MPEG1, MP3, Slideshow files (.alb), JPEG
Still pictures, MPEG2

<< Introduction & Product presentation >>


Chapter: 01 page: 15
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SERVICE TRAINING
HDMI
3rd HDMI connector
Supporting many new features
ƒ1080p 24 to 60Hz
•HDMI 1.3 + 720p, 1080i, 1080p + PC resolution + compressed audio
ƒHDMI compliance up to 1.3
HDMI 1.3 = HDMI 1.2 + a lot of options
ƒCEC features (intro from 32PFL9632) Consumer Electronics Control
ƒExtended PC format support
ƒCategory 1& 2 cables (1080p)
ƒLip sync synchronization (inclusion EDID tbc)
ƒDeep color (tbc)
Better chipset with
•Less HDCP noise (better robustness)
•Adaptive Cable equalization

Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 16

HDMI is a standard connector for HD devices, not only


high end (and not just HD, also SD)
Became standard digital interface to transmit
uncompressed video/high quality audio from source to
display (TMDS interface)
Driven by Hollywood - “copy protection” (HDCP)
CEC on HDMI = control protocol (for entire system)
© Copyright reserved 2007 Philips Consumer Electronics Euroservice
PERSONAL NOTES:

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Chapter: 01 page: 16
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SERVICE TRAINING
HDMI features: Mandatory vs Optional
1.0 1.1 1.2 1.2a 1.3
640x480p 640x480p 640x480p 640x480p 640x480p
Mandatory

720x480p/576p 720x480p/576p 720x480p/576p 720x480p/576p 720x480p/576p


2ch LPCM 2ch LPCM 2ch LPCM 2ch LPCM 2ch LPCM
Compatible with DVI Compatible with DVI Compatible with DVI Compatible with DVI Compatible with DVI
Support for AC- Support for AC- Support for AC-
Only for sink devices coupled sources coupled sources coupled sources

720p 1080i 1080p 720p 1080i 1080p 720p 1080i 1080p 720p 1080i 1080p 720p 1080i 1080p
Multi-rate preferred Multi-rate preferred Multi-rate preferred Multi-rate preferred
format support format support format support format support
PC resolution PC resolution PC resolution
Deep color
8-ch PCM 8-ch PCM 8-ch PCM 8-ch PCM
Optional

Compressed audio Compressed audio Compressed audio Compressed audio 8-ch PCM
Compressed audio
DVD-Audio DVD-Audio DVD-Audio
DVD-Audio
SACD SACD SACD
Compressed DSD
High bit-rate audio
Auto lip sync correction

CEC CEC CEC CEC 1.2a CEC 1.2a

Mandatory feature Optional feature New feature in specs Mini connector


Cable equalization
Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 17

HDMI Features in Yellow are mandatory


HDMI features in blue are optional

ƒTV520 fulfills all mandatory requirements of HDMI vs 1.3 and is


therefore technically HDMI 1.3
ƒBecause new features HDMI vs 1.3 are optional it does not
mean anything to say that a product is HDMI vs 1.3 (or 1.3a)
ƒTherefore HDMI consortium says that a product is ‘HDMI
compliant’, without mentioning the version
ƒIf implemented, one can mention which options are supported,
e.g. ‘deep colour’, ‘1080p’, ‘mini-connector’, audio formats
© Copyright reserved 2007 Philips Consumer Electronics Euroservice

ƒCurrently naming of optional features is discussed in the HDMI


PERSONAL NOTES:

consortium to prevent confusion in the market. Samsung is


currently communicating the version 1.3 (without mentioning the
options).

<< Introduction & Product presentation >>


Chapter: 01 page: 17
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SERVICE TRAINING
CEC support: ConsumerHDMI
SCART Chain (Example Configuration) P50
Electronics
Tree (Example Configurations) CEC

ControlIn fact: “P50” via HDMI: even the command set is partly
taken over, only at double control speed wrt P50

Vid
dio eo
& Au & Au
eo dio

io
Vid

Aud

Vide
o&

o&A
Vide

udio
Video & Audio
Video & Audio

Features: (mandatory minimum for


2007)
Video & Audio •System Standby
Video & Audio

dio
•One Touch Play

Vid
Au

eo
&

&
eo
•Country and Language system

Au
Vid

dio
information
Video & Audio •Audio/video routing control
Video & Audio

dio

Vid
Au

eo
&

&
eo

Au
Vid

dio
Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 18

Scart
The P50 line is connected to every device and enables full 2
way communication between all devices.
CEC
The CEC line is connected to every device and enables full 2
way communication between all devices.

SCART & P50 HDMI & CEC


Connectivity Chain Tree
A/V Signals Bi-directional Unidirectional towards
© Copyright reserved 2007 Philips Consumer Electronics Euroservice

TV
PERSONAL NOTES:

Bus Speed 200 bits/sec 400 bits/sec


Addressing Each device has a Each device has both a
single address physical and logical
address (“leaf” +
“node”)

<< Introduction & Product presentation >>


Chapter: 01 page: 18
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SERVICE TRAINING
Comparison DVI and HDMI
• DVI:
– Origin: PC-market
– Digital uncompressed video (no audio or control)
– Differential signals – based on TMDS technology
– Only RGB 4:4:4 (3 x 8 bit)
– HDCP content protection

• HDMI = DVI plus:


– YUV 4:4:4 (3 x 8 bit) or 4:2:2 (up to 2 x 12 bit)
– Audio
– CEC system control protocol
– Small connector

• HDMI is backward compatible with DVI 1.0


– Passive converter dongle

Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 19

HDCP = High-bandwidth Digital Content Protection”


Encrypts video, audio, other auxiliary data
Protection from “eavesdropping”
Negotiation of HDCP-keys via DDC-bus: both source as sink
(TV) have their own set of private keys.
Required by content providers for many sources, e.g.
STB
DVDs for which CSS is used.
HDCP is required to have access to this content
“Always” used in CE applications
Being added to PC HDMI outputs now as well
© Copyright reserved 2007 Philips Consumer Electronics Euroservice
PERSONAL NOTES:

EDID Information = Extended Display Identification Data


Info stored in an EEPROM for each HDMI input
Contains all video and audio formats supported by the TV
Order of formats indicates preference of TV
Source ought to use this preference order

<< Introduction & Product presentation >>


Chapter: 01 page: 19
<< Q528E >>

SERVICE TRAINING
Q528 Supported Signal Resolutions
• Computer formats • Video formats
Resolution Refresh rate Resolution Refresh rate
480i 60Hz
640 x 480 60Hz
480p 60Hz
800 x 600 60Hz
576i 50Hz
1024 x 768 60Hz
576p 50Hz
1280 x 768 60Hz
720p 50, 60Hz
1360 x 768 60Hz
1080i 50, 60Hz
1920 x 1080i 60Hz
1080p 24Hz, 25Hz, 30 Hz
1920 x 1080p 60Hz
1080p 50Hz, 60Hz

Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 20

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

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Chapter: 01 page: 20
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SERVICE TRAINING
Content browser, card reader and USB
• USB coverage 2.0
• No Ethernet access, PC link possible
• Content browser: same functionality as jaguar, except formats:
– JPEG,MP3
– No DivX/MPEG4 (reason: only ONE TM)
– MPEG1/2 is handled by MPEG decoder – trick modes etc are not
supported
• Card reader only for Europe, top B (savings in US)
– Same capabilities as USB
• Investigation ongoing on applying Picture Transfer Protocol:
– Extension of Mass Storage
– Many portable devices require more than only simple file transfer (eg: direct
viewing, editing, creating/storing photo album…..)
– Main drive: digital camera’s, GSM and Philips GoGear devices

Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 22

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Introduction & Product presentation >>


Chapter: 01 page: 22
<< Q528E >>

SERVICE TRAINING
Superior Ambilight performance in ’07 vs. ’06!
Ambilight
2007 LED

Ambilight 2006 Ambilight 2 channel 2007 Ambilight Full Surround


2007
• 2, 3, and 4 sides • 2 sided • A real cinematic viewing
experience
• CCFL lighting technology • LED lighting technology
• Side and Top light units
• Existing color saturation • Improved color saturation
• 3 channels processing
• Adequate visibility in store • Improved color gamut • LED Ambilight modules
• Reference power consumption • Improved color visibility in • Active Ambilight & Fixed color
store • Luminaire mode in Standby
• Reduced power consumption • 3 screensizes 37” – 47”

Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 23

Ambilight 2 channel
Ambilight makes an impressive contribution to the overall
viewing experience by producing ambient light to complement
the colors and light intensity of the on-screen image. It adds a
new dimension to the viewing experience, completely immersing
you into the content you are watching. It creates ambiance,
stimulates more relaxed viewing, and improves perceived
picture detail, contrast and color. Ambilight automatically and
independently adapts its colors according to the changing
content on the screen.

Ambilight Surround
With lights surrounding the picture Ambilight 3 makes an
© Copyright reserved 2007 Philips Consumer Electronics Euroservice

impressive contribution to the overall viewing experience with


PERSONAL NOTES:

ambient light on 3 sides to complement the colors and light


intensity of the image on screen. It creates ambiance, stimulates
more relaxed viewing, and improves perceived picture detail,
contrast and color. Ambilight 3 automatically and independently
adapts the colors of each screenside according to the changing
content on the screen. With the 3rd Ambilight the top of the
picture is now fully surrounded, completely immersing you into
the content.

<< Introduction & Product presentation >>


Chapter: 01 page: 23
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SERVICE TRAINING
The complete Ambi Experience

+ Combination with Home Theatre System

Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 24

Combination of FTV set with HTS8100

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Introduction & Product presentation >>


Chapter: 01 page: 24
<< Q528E >>

SERVICE TRAINING
FTV UD Europe

32PFL9632D

37PFL9632D

42PFL9632D

47PFL9532D

47PFL9632D

52PFL9632D

37PFL9732D

42PFL9732D

47PFL9732D
1366 x 1920 x 1920 x 1920 x 1920 x 1920 x 1920 x 1920 x 1920 x
Resolution
768p 1080p 1080p 1080p 1080p 1080p 1080p 1080p 1080p

Resolution (Million RGB


3 6 6 6 6 6 6 6 6
Pixels*)

100Hz 100Hz 100Hz 100Hz 100Hz 100Hz 100Hz


100Hz Clear LCD Clear - Clear - Clear Clear Clear Clear Clear
LCD LCD LCD LCD LCD LCD LCD

Luminance (cd/m²) 550 550 550 550 550 550 550 550 550

Contrast 1.200 1.200 1.200 1.200 1.200 2.000 1.200 1.200 1.200

Dynamic Screen Contrast 8000 8000 8000 8000 8000 10000 8000 8000 8000

Response Time (ms) 3 6 3 6 3 3 3 3 3

Colors (Trillion) 4 4 4 4 4 4 4 4 4

Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 25

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Introduction & Product presentation >>


Chapter: 01 page: 25
<< Q528E >>

SERVICE TRAINING
FTV Q528E
TV520/82 Platform & System Setup

TV520 Training course


< Instructor Valère De Seranno >
11 June, 2007

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 1
<< Q528E >>

SERVICE TRAINING
Platform mapping 2007
Europe US AP

Top A Full Full


Jaguar Jaguar

Top B TV520/82 TV520/30 TV520/82

Step
TV520/82 TV520/30 TV520/82

TV520/82 /D TV520/30
Entry+ MFD
MFD MFD

Entry MFD MFD MFD

Global project name = TV520/xx – Chassis name for Europe = Q528.1E


Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide2

Entry+
Entry+one
oneCTN
CTNbased
basedon
onTV520/82
TV520/82platform
platformfor
forDigital
Digital
sets
sets
xxxx/D
xxxx/D

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 2
<< Q528E >>

SERVICE TRAINING
TV520/82 , including 100Hz frame rate & 1080p
For production sets PNX8535 becomes PNX8537

DDR-II DDR-II DDR DDR

Pacific
Pacific Flat
Flat display:
display:
TD1716 TDA10048 PNX505x PQ features 1366x768@100p
1366x768@100p
Tuner/Saw DVB-T
PNX8537 HD-NM, Ambient 1920x1080p@100p
1920x1080p@100p
PQ light
MIPS32@250MHz Clear LCD features
TV Control, 100 Hz OR
MASTER IF Up conversion
Audio/video decoding
To 1080p
Analog and digital
EPLD
Platform PQ, Scaling Ambient
NOTE: PCI (GFX Light DDR DDR
insertion)

8
FLASH EPLD DFI@1080p
MUX
max. 3 HDMI

DDR DDR

OPT:
Audio Amp.
DFI@1080p

Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide3

Single
Singlewindow
windowsystem
system
Hybrid
Hybrid receptionDVB-T
reception
DVB-T
Basic
Basiccontent
contentbrowser
browser(JPEG/MP3)
(JPEG/MP3)viaviaUSB
USB
Full audio/video processing
Full audio/video processing
10-bit video processing
10-bit video processing
3D
3Dcomb
combfilter
filter
Up
Uptoto4-field
4-fieldde-interlacing
de-interlacingon
onSD
SD
Single LVDS output
Single LVDS output
PC
PCinput
inputsupport
supportvia viaDVI/HDMI
DVI/HDMIandandanalogue
analogueRGB
RGB
Spatial noise reduction on SD/HD
Spatial noise reduction on SD/HD
Temporal noise reduction on SD/HD
Temporal noise reduction on SD/HD
2-field de-interlacing on HD
2-field de-interlacing on HD
DNM
DNMon onSD/HD
SD/HDwith withPNX5050
PNX5050
High level of integration
High level of integration
© Copyright reserved 2007 Philips Consumer Electronics Euroservice

Integrated
IntegratedHDMI HDMIreceiver
receiver
PERSONAL NOTES:

Integrated
Integratedsource
sourceselection
selectionand
andA/D
A/Dconversion
conversion
Integrated CA controller
Integrated CA controller
Integrated
IntegratedSRS SRSTruSurround
TruSurround
Integration of PNX8550, PNX2015, PNX3000, TDA9975, STV0701
Integration of PNX8550, PNX2015, PNX3000, TDA9975, STV0701
Linux OS
Linux OS
Software
Softwaredownload
downloadvia viaUSB
USB

<< System & Platform Setup >>


Chapter: 02 page: 3
<< Q528E >>

SERVICE TRAINING
Technical specifications
Block diagram
Block diagram
• Single window system
• Hybrid reception, worldwide
• Full audio/video processing
– 10-bit video processing TV520/3x, 8 bit for /82
– Up to 4-field de-interlacing on SD and to 2-field de-interlacing on HD
– Overall display support: Single LVDS output (1366 * 768) on
PNX8537; up to 1920x1080p@100Hz with EPLD/Coprocessor/DFI
– Video Decoding up to 1080p, PC input support via HDMI (DVI)
– Spatial + temporal noise reduction on HD (QTNR)
• High level of integration on PNX8537
– Integrated HDMI receiver
– Integrated source selection and A/D conversion
– Integrated CA controller
– Integration of VIPER, PNX2015, Hirate
• New operating system: Linux OS
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide4

QTNR
QTNR==Quality
QualityTemporal
TemporalNoise
NoiseReduction
Reduction

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 4
<< Q528E >>

SERVICE TRAINING
Links to Block Diagrams

Video Block Diagram Audio Block Diagram

Control Block Diagram I2C Block Diagram

Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide5

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 5
<< Q528E >>

SERVICE TRAINING
TV520/82 Board Overview: Top Side

SSB + Platform
supply integrated
Audio
Pacific 3
Class D Platform Supply
•Single board design:
•197.5 x 250 mm
DC/DC •4-layer design
•Shield less design
PNX5050 Convertor Analogue •All I/O except side integrated
I/O

USB2.0 PNX8537

Tuner
Common Front-End
Interface Digital I/O

Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide6

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 6
<< Q528E >>

SERVICE TRAINING
TV520/82 Board Overview: Bottom Side

Audio
Platform Supply Class D
Pacific 3

DC/DC
Analogue Convertor PNX5050
I/O

PNX8535 USB2.0

Tuner
Front-End Common
Digital I/O Interface

Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide7

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 7
<< Q528E >>

SERVICE TRAINING
TV520/82 Board Overview: Top Side

1P11
1G50 1738 Supply Control 1M59 1P02
Dual LVDS Audio Out Ambient Light Supply Input

1D42
1M36
Scanning Backlight
Side I/O

1B40
Supply Factory

1F00
LVDS debug
1M20
Local Control
1J03
PCI debug
1H03 1HE1
USB2.0 debug UART debug 1HP0
I²C debug
1HE2
UART debug
1H01
USB2.0

Jack connector
Connectivity towards user as Service connector (ComPair)

Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide8

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 8
<< Q528E >>

SERVICE TRAINING
TV520/82 Overview: Platform Supply

• Overview:
– Independent supply of the platform.
– Keep supply validation of the platform split from display application.
– Reduce production/mounting costs by integration in platform
– Reduce number of cables in platform

• Application:
– Input:
• Multi-Voltage (95 – 260V AC)
– Outputs:
• 12V
• 5V-Standby
• Symmetrical Audio Supply

Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide9

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 9
<< Q528E >>

SERVICE TRAINING
TV520/82 Overview: Audio Class-D

• Overview
– Integrated in platform
– Reduction of cables
– Audio application linked to Platform
– Discrete Component application Æ Cost Reduction

• Application:
– 2x 8W till 2x15W
– 4 Ohm till 8 Ohm speakers
– Standby Functionality

Æ In TV520 2x8W @ 8Ohm, due to limitations in supply

Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide10

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 10
<< Q528E >>

SERVICE TRAINING
TV520/82 Overview: Pacific3

• Overview:
– Picture Quality Back-End processor
• Display Driving: Dual LVDS output till 1080P@60Hz
• Picture quality:
– LTI, Peaking, Color Features, Contrast Reserve,…
• Ambient Light:
– Possibility to drive Ambient Light via uP application
– In TV520 Ambient Light will be done by FPGA Æ Performance

Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide11

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 11
<< Q528E >>

SERVICE TRAINING
TV520/82 Overview: PNX505X

• Overview:
– Based on TriMedia machine: PNX1702
– Running Software:
• PNX5050: WXGA processing: output is 50/60Hz or 100/120Hz
• PNX5058: Full HD processing: output is 1080p 50Hz
• PNX5059: Full HD processing: output is 1080p 60Hz
– Functions:
Natural motion Motion blur reduction DE-interlacing
Gfx insertion (only OSD) Scan-rate conversion Scaling + Panorama

DDR1 @ 200Mhz

DDR1 @ 200Mhz

Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide12

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 12
<< Q528E >>

SERVICE TRAINING
TV520/82 Overview: DC/DC

• Overview:
– Convert 12V from platform supply to dedicated supplies:
• 3V3
• 2V5
• 1V8
• 1V2

– Controlled start-up / shutdown of platform functionality

Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide13

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 13
<< Q528E >>

SERVICE TRAINING
TV520/82 Overview: ANA I/O

• Overview:
– Analogue Connectivity integrated in platform
• Dual Scart input
• Y-Pb-Pr input + L-R input

– Integration in platform
• Improve EMC/EMI compatibility
• Reduce number of cables in platform

Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide14

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 14
<< Q528E >>

SERVICE TRAINING
TV520/82 Overview:PNX8537

• Overview: PNX8537
– Main TV520 Video / Audio / Control processor:
Analogue Video Input TS input HDMI Input
PCI interface Standby Conditional Access
Audio I/O DDR / DDR2 interface

– Cfr. Jaguar:
Integration of Viper2 (PNX8550), PNX2015, Hirate(TDA9975)
MPIF, CA(STV701),…

Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide15

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 15
<< Q528E >>

SERVICE TRAINING
TV520/82 Overview: Front-End

• Overview:
– Hybrid DVB-T Tuner
• Analogue & DVB-T input
– Master IF IC (TDA9898HL/V1)
• Conversion of IF to CVBS
– DVB-T channel decoder (TDA10048HN)

7T57
Master IF
TDA9898

7T17
Channel Decoder
TDA10048

Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide16

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 16
<< Q528E >>

SERVICE TRAINING
TV520/82 Overview: Digi I/O

• Overview:
– Integration of digital I/O in platform
• VGA input (Is finally out for Europe)
• HDMI inputs
• AD8190
– HDMI mux 3:1 inputs
• Audio Digital Input/Output (SPDIF)
• Audio Analogue Constant Level Out

7JA4
HDMI MUX
AD8190

Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide17

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 17
<< Q528E >>

SERVICE TRAINING
TV520/82 Overview: Conditional Access

• Overview:
– Common Interface:
• Descrambling of Transport Streams from the Channel Decoder
• Using Decryption Keys given via the Common Interface Card

– PCI Debug Connector


• Connect PCI to Platform for HW & SW debugging. (For development)

1P01
PCI Debug Connector

1P00
COMMON
INTERFACE

Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide18

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 18
<< Q528E >>

SERVICE TRAINING
TV520/82 Overview: USB 2.0

• Overview:
– USB 2.0
• ISP1562BE component
• Standard USB2.0 Host IC
• PCI device
• Used for USB connection to client

Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide19

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 19
<< Q528E >>

SERVICE TRAINING
Audio & Video Flow Hardware view /82
Block diagram
Block diagram

Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide20

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 20
<< Q528E >>

SERVICE TRAINING
The Display War translated into TV520/82

50Hz /100Hz for HD Display


FHD Processing = 50Hz

DDR-II DDR-II DDR DDR

PNX8537 PNX505x: Pacific Flat


Flat display:
display:
TD1716 TDA10048 1366x768p Backlight
PQ features 1366x768@100p
1366x768@100p
Tuner/Saw DVB-T @100Hz for 32” control
Ambient light 1920x1080p@100p
1920x1080p@100p
Otherwise
1080p upscale
MASTER IF

EPLD
Ambient
Light DDR DDR

8
For 1080p displays: frame doubling to
FLASH
MUX 100 Hz by means of DFI
max. 3 HDMI

DDR DDR

OPT:
Audio Amp.
DFI@1080p

Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide21

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 21
<< Q528E >>

SERVICE TRAINING
/82 Eur : SSB functional diversity 50Hz Display
1920x1080i
All input
formats 1280x720p 1920x1080p Full HD Display
10bit YUV 4:2:2 RGB/10b DLVDS/10b

PNX8537 PNX505x Pacific Matrix


Input 10 10 6 Matrix display
display
M2+ FJC 10
10
6 1920
1920 xx 1080P@
1080P@ 50
50
10

OSD PCI: GFX

HD Display
All input 1366x768p 1366x768x50
formats
10bit YUV 4:2:2 RGB/10b SLVDS/10b

PNX8537 PNX505x Pacific Matrix


Input 10 10 Matrix display
display
M2+ FJC 6 LCD
LCD // PDP
PDP
10
10 1366x768p@50
1366x768p@50
10

OSD PCI: GFX


Block diagram
Block diagram
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide22

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 22
<< Q528E >>

SERVICE TRAINING
/82 Eur : SSB functional diversity 100Hz Display
Block diagram
DFI - 100Hz / 120Hz Dual Frame Block diagram

inputs 10bit YUV 4:2:2 RGB/10b

10
Full HD Display
10
PNX8537/M2+ PNX505x 10 Pacific
10
10
1920x1080i
1920x1080p 6 6 DLVDS/10b
1280x720p
QLVDS/10b

Matrix
Matrix
1920x1080
1920x1080
DFI @100/120p
@100/120p

HD Display
inputs 10bit YUV 4:2:2 RGB/10b DLVDS/10b
10
6
10
Matrix
Matrix –LCD
–LCD (32”)
(32”)
PNX8537/M2+ PNX505x 10 Pacific 6
10
10 1366x768p@100/120P
1366x768p@100/120P
1366x768p 1366x768px100
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide23

LVDS
LVDSout
outtotoDFI
DFI==22xx66pairs
pairs

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< System & Platform Setup >>


Chapter: 02 page: 23
<< Q528.1E >>

SERVICE TRAINING
Q528.1E First Level Servicing

Valere De Seranno

TV520 – Q528.1E
7 June, 2007

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< First Level Servicing >>


Chapter: 11 page: 1
<< Q528.1E >>

SERVICE TRAINING
Foreword & Agenda

This chapter will explain how to do the first level diagnose.


First level diagnose is to find out if set is defective, or set is not working properly due to
not correct settings, Software, local problems, connectivity…..

Agenda
•Set Identification
•Installation UI, User Interface and Settings
•Connectivity
•Set Behaviour
•Use of the CSM
• CSM items explained

•Software Update
• Software Update assistant
• Software update via autorun.upg or Local

Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide2

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< First Level Servicing >>


Chapter: 11 page: 2
<< Q528.1E >>

SERVICE TRAINING
UI Installation / Picture settings and Connections

Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide3

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< First Level Servicing >>


Chapter: 11 page: 3
<< Q528.1E >>

SERVICE TRAINING
I+ Settings Info & Digital reception Menu

TV Menu Check Digital reception

Installation

Channel installation

Digital Test reception

Digital Frequency
Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide4

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< First Level Servicing >>


Chapter: 11 page: 4
<< Q528.1E >>

SERVICE TRAINING
First Level Service Scenario: FEF
Set is defective or other nuisance

Front LED?

Set
SetIdentification
Identification Off LED?
•Sticker
•Stickeron
onRear
Rearside
side
•Sticker
•Stickeron
onBottom
Bottom
•In Front LED is on
•InCSM
CSM Check if vacation
switch is on! LED is blinking

If available Connect USB stick to USB


Open CSM is only
possible when there is
no Menu on the screen NO LED, or LED is blinking
Hardware fault

Open CSM “123654”

Explore CSM menus and Items Service


Software version
Settings, alignments, Audio, Video
Or send CSM data from USB to CCC
Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide5

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< First Level Servicing >>


Chapter: 11 page: 5
<< Q528.1E >>

SERVICE TRAINING
CSM Structure
CSM “123654” Connect USB memory stick, CSM log file will be created!

Color bar Test pattern from Pacific

FHD Test pattern from DFI Panel


Set identification, error codes, option codes,
CSM 1 12NC SSB and installation date
Blinking LED indicates
Error codes
CSM 2 Picture settings & 12NC Display

CSM 3 Audio Settings

CSM 4 Features, preset lock, child lock

CSM 5 On timer, Location (Home)

CSM 6 HDMI Key Validity

Tuner frequency & TV System


CSM 7 (Tuner frequency and TV System)

CSM8 All Software

CSM 9 Parameters & DFI Software


Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide6

So
Soyou
youwill
willsee
seethe
thePacific3
Pacific3test
testpicture
picturefor
for33seconds
secondsandandthen
then
the DFI EPLD test picture for another 3 seconds. With
the DFI EPLD test picture for another 3 seconds. With this this
extra
extratest
testpicture
pictureyou
youcan
candetermine
determineififthe
theDFI
DFIboard
boardisisworking
working
properly.
properly.
Also
Alsonew
newininthis
thischassis:
chassis:when
whenyou
youactivate
activateCSM
CSMand andthere
thereisisaa
USB
USBstick
stickconnected
connectedtotothetheTV,
TV,the
thesoftware
softwarewill
willdump
dumpthe
the
complete
complete CSM content to the USB stick. The file (Csm.txt)will
CSM content to the USB stick. The file (Csm.txt) will
be
be saved in the root of your USB stick. This info can be handyifif
saved in the root of your USB stick. This info can be handy
you
youdo
donot
nothave
havepicture.
picture.
© Copyright reserved 2007 Philips Consumer Electronics Euroservice

Another
Anothernew
newitem
itemininthis
thischassis
chassisisiswhen
whenCSM
CSMisisactivated,
activated,the
the
PERSONAL NOTES:

complete error-buffer content will be shown via the blinking


complete error-buffer content will be shown via the blinking
LED
LEDprocedure.
procedure.

<< First Level Servicing >>


Chapter: 11 page: 6
<< Q528.1E >>

SERVICE TRAINING
CSM Set behaviour and some conclusions
CSM “123654”
Blinking LED = Error codes on Ambilight

LED
Inputs

PNX8535 PNX505X PACIFIC DFI

OSD

Color bar test pattern DFI Test


from PACIFIC Pattern
CSM.txt log on USB

Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide7

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< First Level Servicing >>


Chapter: 11 page: 7
1.3. Set type : 47PFL9532D/10
1.4. Production code : AG1A0720102234
1.5. Code 1 : 00 00 00 00 00
1.6. Code 2 : 00 00 00 00 00
1.7. Options 1 : 41641 04099 04439 45160
1.8. Options 2 : 10065 00066 00000 00000
1.13. 12NC SSB : 32852171000371
1.14. Installed date : 05/06/2007
2.1. Digital Natural Motion : On
2.2. Pixel Plus : On
2.4. DNR : Maximum
2.5. Noise figure : Digital
2.6. 12NC display : 932225020682
3.1. Headphone volume : 30
3.3. Surround mode : Virtual Dolby Surround
3.6. AVL : Off
3.7. Delta volume :0
3.8. Volume : 28
3.9. Balance :0
4.1. Preset lock : Unlocked
4.2. Child lock : Custom lock
4.3. Lock after : Off
4.4. Parental rating lock : None
4.5. Parental rating status :
5.1. On timer : Off
5.2. Location : Home
6.1. HDMI key validity : Valid
7.1. Tuner frequency : 594.18MHz.
7.2. TV system : DVB
8.1. 12NC one zip SW : 3104 337 04001
8.2. Initial main SW : Q581E_0.51.4.0
8.3. Current main SW : Q581E_0.51.10.0
8.5. Flash utils SW : Q581E_0.49.0.0
8.6. Standby SW : STDBY_9.6.0.0
8.7. MOP SW :
8.8. Pacific 3 Flash SW : P3FW0_1.6.3.0
8.11. NVM version : Q581E_0.0.10.0
8.12. Display parameters : DISPT 0.51.5.23
8.13. Private PQ parameters : PRFPV 0.51.4.8
8.14. Public PQ parameters : PRFPB 0.51.2.7
8.15. Ambilight parameters : PRFAM 0.51.1.0
8.16. Acoustics parameters : ACSTS 0.51.4.16
8.17. DFI software :
8.18. DFI ambilight software :
<< Q528.1E >>

SERVICE TRAINING
CSM Investigations & Conclusions

¾ If CSM log file on USB


¾ Main Processor operating part is OK
¾ Back-end & Display?
¾ Further investigations on CSM log file, software, error codes….
¾ Test pattern on Display
¾ Back-end is OK (PACIFIC, DFI & DISPLAY)
¾ If only DFI test pattern on Display, Pacific not OK?
¾ Ambilights are working (& Audio)
¾ Back-end Pacific = OK
¾ DFI, LCD Panel?
¾ Blinking LED
¾ = Protection or error codes
¾ Standby power supply en standby processor is working
¾ CSM Menu on Display
¾ OSD (GFX insertion layer) is OK, Video processing? Audio?

Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide8

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< First Level Servicing >>


Chapter: 11 page: 8
<< Q528.1E >>

SERVICE TRAINING
Software Release Numbering
Component name PID Product Version
(string) Identification (name)

FUS_Q581E_0.51.8.0_a Extra identification, mentions the “shape” of


the component (e.g: a = assert)

Optional number: 0..255 (=1 byte)


Used for very small updates (e.g. value changes)

Patch number (sub version number): 0 ..255 (= 1 byte)

Minor number (Software release number / branch): 0..255 (=1 byte)

Major number (Identify the execution/ incompatibilities): 0..255 (=1 byte)

SW does not have a 12NC number anymore , but is part of the “One Zip”.
Sw version is now indicated by a 4 numbers .
E.g Q581U-1.12.0.0
Q581U = service ID (US, Eur = Q581E)
1. Major release (0. = development, 2. Incompatible CR)
12. branch
1. side branch
0 (not used)
Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide9

SW
SWdoes
doesnot
nothave
haveaa12NC
12NCnumber
numberanymore
anymore, ,but
butisispart
partofofthe
the
“One Zip”.
“One Zip”.
Sw
Swversion
versionisisnow
nowindicated
indicatedby
byaa44numbers
numbers. .
E.g
E.gQ531U-1.12.0.0
Q531U-1.12.0.0
Q531U
Q531U==service
serviceID
ID(US,
(US,Q581E
Q581E==EUR)
EUR)
1.1.Major
Majorrelease
release(0.
(0.==development,
development,2.2.Incompatible
IncompatibleCR)
CR)
12.
12.branch
branch
1.1.side
sidebranch
branch
© Copyright reserved 2007 Philips Consumer Electronics Euroservice

00(not
(notused)
PERSONAL NOTES:

used)
Upgrade
Upgradeconstraints
constraints
Any
Anylater
laterupgrade
upgradeisispossible
possible(irrespective
(irrespectiveofofbranching)
branching)
ItItisisprohibited
prohibited(TV
(TVwill
willrefuse)
refuse)aadownload
downloadwhich
whichisisearlier
earlierthen
then
the SW which was there ex-factory
the SW which was there ex-factory

<< First Level Servicing >>


Chapter: 11 page: 9
<< Q528.1E >>

SERVICE TRAINING
Software Download via USB

Memory card or via USB


Auto detect OR start via the user-menu
Reboot and start download application
First download to RAM, then verify and program in Flash

For DVB-T OAD Over Air Download is possible

Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide10

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< First Level Servicing >>


Chapter: 11 page: 10
<< Q528.1E >>

SERVICE TRAINING
Software update Assistant

“Sense and simplicity”

A service offered to the end


consumer to update the software of
his set at home
9 Wizard approach in the TV
9 Plug & update
9 Little chance of mistakes by
means of identification mechanisms
9 Regular Tooling: USB stick, PC +
internet connection

Always up-to-date!

Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide11

Sense
Senseand
andsimplicity”
simplicity”ofofprimary
primaryimportance:
importance:
Minimize
Minimizenrnrofofsteps
steps
Works
Workswith
withany
anyPCPCororOSOSsystem
system
Address
Addresscustomer
customerininhishisown
ownlanguage
language
Ensure
Ensureguidance
guidanceand andfeedback
feedbacktotothe
theend
enduser
userofofwhat
whatisis
happening
happening
Ensure
Ensurefull
fullproof
proofupdate
updateprocedure
procedure
Legal aspects covered:
Legal aspects covered:
Consumer
ConsumerAgreement
Agreementon ondownloading
downloadingdata
datafrom
fromthe
theTV
TVtotothe
the
web
web
Consumer
ConsumerAgreement
Agreementon ondownloading
downloadingswswfrom
fromthe
theweb
web
© Copyright reserved 2007 Philips Consumer Electronics Euroservice

Consumer
ConsumerAgreement
Agreementon onproceeding
proceedingdownload
downloadon onthe
theTV
PERSONAL NOTES:

TV
With a miminum amount of actions, end consumer downloads the
With a miminum amount of actions, end consumer downloads the
identified and most recent sw version for his set
identified and most recent sw version for his set

<< First Level Servicing >>


Chapter: 11 page: 11
<< Q528.1E >>

SERVICE TRAINING
Software update Assistant : The Principle
• Update wizard, started via the menu
• End consumer inserts USB stick in TV
• Identification of TV, html page + various data logged on USB
• Consumer inserts USB stick in PC: URL offered which connects the PC through the Internet
with a dedicated server. This Server downloads the content of the stick.
• Server replies with correct sw version matching with the TV and stores it back in the USB
stick
• USB is put back into TV to download the sw

TV menu | Software update


Software update Update assistant
Update assistant
Current software info
Local updates Start now
Announcement

This will help you to update the TV’s software. You need an USB memory device and a
PC/MAC with internet connection.

Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide12

•Ability
•Abilitytotosupport
supportFCR
FCRreduction
reductionactions:
actions:
•Software
•Softwarefunctionality
functionalityrelated
relatedcalls
calls
•Easy
•Easyrepair
repairofofcalls
callsrelated
relatedtotoparticular
particularfield
fieldconditions
conditions(eg
(eg
transmission related problems)
transmission related problems)
•Avoiding
•AvoidingService
Serviceintervention
interventioncalls
calls
•Sense
•Senseand
andSimplicity
Simplicitybrand
brandpromise
promise
•Easy
•Easyway
wayofofworking
working
•Future
•Futureinvestment:
investment:
© Copyright reserved 2007 Philips Consumer Electronics Euroservice
PERSONAL NOTES:

•• Ability
Abilitytotolog
logdata
dataininthe
thefield
field

<< First Level Servicing >>


Chapter: 11 page: 12
<< Q528.1E >>

SERVICE TRAINING
The TV side of the implementation: UI support
Update assistant

Please insert a USB memory device at the side of your TV. The device must have at
least 64Mb free space. Make sure its write protection is switched off.

An identification file will be written on your USB memory device.

Proceed Cancel
Press the green colour key once you inserted a USB memory device.

Update assistant

The TV has succesfully written the identification file to the USB memory device.
- Please insert the USB memory device in a PC/MAC linked to the internet.
- Locate the file 'update.htm' on the USB memory device.
- Double-click the file. Follow the instructions on the page.

Finish
Press the green colour key to finish the assistant. You may continue watching TV.

Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide13

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< First Level Servicing >>


Chapter: 11 page: 13
<< Q528.1E >>

SERVICE TRAINING
Upgrade Sequence - Interaction with P4C

User
1 4

5
FTV 2 USB 3 Identification build
FTV 7 6
11 stick 10 PC IdentityServer
Identity Server
Logfiles
Browser URL

8
9

CCR dB, Software


Administrator Links, downloads P4C
SW
Uploads software
Unique ID

Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide14

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< First Level Servicing >>


Chapter: 11 page: 14
<< Q528.1E >>

SERVICE TRAINING
Software Upgrade Assistant
3 main steps to new software
1. Use the menu to retrieve all info automatically Æ put on USB stick

2. Put the USB Stick in any computer and hit the “Update” file

OR

3. Put the USB stick in the TV Æ Auto update start

Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide15

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< First Level Servicing >>


Chapter: 11 page: 15
<< Q528.1E >>

SERVICE TRAINING
CSM page 9

• • Display parameters. for development purposes only.


• • Private PQ parameters. for development purposes only.
• • Public PQ parameters. for development purposes only.
• • Ambilight parameters. for development purposes only.
• • Acoustics parameters. for development purposes only.
• • DFI software (if applicable). Displays the DFI EPLD software.
• • DFI ambilight software (if applicable). Displays the DFI ambilight
EPLD software.

Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide16

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< First Level Servicing >>


Chapter: 11 page: 16
PERSONAL NOTES:
<< Q528.1E >>

Chapter: 11 page: 18
<< First Level Servicing >>
SERVICE TRAINING
© Copyright reserved 2007 Philips Consumer Electronics Euroservice

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