Business Plan Part 1

1.
Business Plan
What is Business Plan
A business plan is a formal statement of a set of business goals, the reasons

why they are believed attainable, and the plan for reaching those goals. It
may also contain background information about the organization or team
attempting to reach those goals.
The business goals being attempted may be for-profit or non-profit. For-profit

business plans typically focus on financial goals. Non-profit and government
agency business plans tend to focus on service goals, although non-profits
may also focus on maximizing profit. Business plans may also target changes
in perception and branding by the customer, client, tax-payer, or larger
community. A business plan having changes in perception and branding as
its primary goals is called a marketing plan.
Operational plans describe the goals of an internal organization, working

group or department. Project plans, sometimes known as project
frameworks, describe the goals of a particular project. They may also
address the project's place within the organization's larger strategic goals
Business plans may be internally or externally focused.
www.AssignmentPoint.com
Externally
Externally focused plans target goals that are important to external

stakeholders, particularly financial stakeholders. They typically have detailed
information about the organization or team attempting to reach the goals.
With for-profit entities, external stakeholders include investors and
customers. External stake-holders of non-profits include donors and the
clients of the non-profit's services. For government agencies, external
stakeholders include tax-payers, higher-level government agencies, and
international lending bodies such as the IMF, the World Bank, various
economic agencies of the UN, and development banks.
Internally
Internally focused business plans target intermediate goals required to reach

the external goals. They may cover the development of a new product, a
new service, a new IT system, a restructuring of finance, the refurbishing of a
factory or a restructuring of the organization. An internal business is often
developed in conjunction with a balanced scorecard or a list of critical
success factors. This allows success of the plan to be measured using nonfinancial measures. Business plans that identify and target internal goals, but
provide only general guidance on how they will be met are called strategic
plans.
How Business Plans are Used
Venture Capital
Business plan contests - provides a way for venture capitals to find promising
projects
Venture capital assessment of business plans - focus on qualitative factors
such as team.
Public Offerings
In a public offering, potential investors can evaluate perspectives of issuing
company.
Within Corporations
1.
2.
3.
4.
5.
Fundraising
Total Quality Management
Management by Objective
Strategic Planning
Education
Objective of Business Plan

1. To continue our strategy of controlled growth and through improved
management to continue to increase our net margin
2. To
increase
client
satisfaction,
through
improved
reporting,
accuracy, timeliness and estimates of cost and value, together with

a better understanding of our Clients needs
3. Whilst
maintaining
our
commitment
to
core
water
industry
customers, continue to diversify into targeted markets in Energy,

Rail & Scotland
4. To learn how to formulate an effective Business Plan.
5. To continue our strategy of controlled growth and through improved
management to continue increasing our net margin
6. Operating the firm efficiently.
7. Funding the firm.
8. Seeking financing.
9. Arranging strategic alliances.
10.
Obtaining large contracts.
11.
Testing the viability of our plans.
12.
Attracting key employees.
13.
Business plan can uncover omissions and/or weaknesses in our
planning process.
14.
To organize our thoughts and ambitions for our business
venture.
15.
It can be used as a selling tool in dealing with important
relationships including our lenders, investors and banks.

16.
Completing mergers and acquisitions.
17.
To help banks and others who might lend us money.
18.
Starting international operations.
Origin of the Report
Ms Rehma akhter the course instructor of the Entrepreneurship Development

(Mgt 346) has assigned the students of Spring Semester 2011 (9th semester)
to prepare a business plan. This business plan is a part of our course. She
has approved our topic on Restaurant for our business plan.
Methodology
This is a business plan to establish a restaurant business.
Now a day,
restaurant business is a popular business in Bangladesh. Restaurant business

is also a profitable business because people use to visit restaurant in every
special day of his/her life. Our business plan is prepared by the queries of
several restaurant customers & other restaurants managers. Some surveys
have been conducted and some interviews were taken.
Limitations
There may be some limitations behind this report. These are
1. There was lack of information which we searched.

2. The Managers of other restaurants did not share enough information
with us.
3. Some time the managers provide wrong information.
4. People sometime seem very unfriendly while asking questionnaires.
5. We are failed to survey outside of Dhaka city.
6. The market survey is not sufficient to justify the total market condition
of Dhaka city.
7. Our survey is limited to Dhanmondi area.
8. Most of the time we estimated the prices, costs, which may differ.
2. Introduction of the
Restaurant
Description of the Restaurant
Company Name: New & Tasty Restaurant
Mission Dialogue: Tempted to try something
Product Type: Thai & Chinese Foods
Logo of the Firm:
Ownership: It is a partnership business firm consisting of two dynamic

partners, who are willing to share the capital, profits, and
losses of the business equally.
Name of the Partners:
1. Md. Tawhed Been Mosleh

2. Md. Mahadi Hasan
Vision:
Our vision is to capture the restaurant business in Bangladesh & become the
highest ranking restaurant.
Mission:
To sell delicious and remarkable food and drinks. The food and drink we
will sell, meets the highest standards of quality, freshness and
seasonality.
To have every customer who comes through our doors leave impressed
by New & Tasty and excited to come back again.
To create and maintain a restaurant that is comprehensive and
exceptional in its attention to every detail of operation.
To provide all who work with us a friendly, cooperative and rewarding
environment which encourages long- term, satisfying, growth
employment.
To keep our concept fresh, exciting and on the cutting edge of the
hospitality and entertainment industry.
To use our restaurant to improve the quality of life in the Dhanmondi

region.
Goal:
Our goal is to sell 80000-100000 tk & to capture 200-300 customers daily.

To make a good impression of our restaurant, we will hire experienced
employees.
A well known & experienced (5 -10 years) chef will be hired to meet the
highest quality of foods.

To keep a good relation with the customers, we will provide better
services.
Description of Premises & Facilities

Our Restaurant will be located in Dhanmondi
We are buying 3000 sqft area for our New & Tasty Restaurant. 1 basement
is for Parking Lot which can hold approximately 150 cars. Our restaurant is
consisting of 2 floors & can hold almost 300 people.
Basement
The basement is mainly for car parking. There will be a room facility
(including bath room) for the security guards the basement will be allocated
almost 2500 sqft. This area can hold almost 150 cars. The generator will be
place in basement which will not
annoy the customers with sounds
& smells. There will be also a lift
access to the basement so that,
the
customers
can
easily
communicate to car parking.
Ground floor
This floor will provide a manager

desk & cashier section. The food will be prepared in this floor. There will be
room for super vizier it can be hold 80 customers. There will be fresh room
for both ladies & gents separately.
1st floor
This floor will be highly decorated with musical instruments. This floor can
hold 100 customers. There will be also a playground for the children. Fresh
room is also available in there.
2nd floor
This floor provides a large space which is specially decorated for parties. This
floor can hold 120 customers. The special buffet order will be served in this
floor.
3. Partnership Agreement
New & Tasty Restaurant

Dhanmondi, Dhaka 1209.
Bangladesh.
Telephone: 88028032532
1. The agreement is made within the following Two persons,

i. Md. Tawhed Been Mosleh
11/A, Road#13, Dhanmondi,
Dhaka 1209, Mob: 01815428728, Email: shanto@newntasty.com.
ii. Md. Mahadi Hassain
95, West Dhanmondi, Shankar, Chairman Goli,

Dhaka 1207, Mob: 01913483456, Email: erfan@newntasty.com
3. The type of the business is a restaurant business & the investment
requirement is total amount tk. 13,87,41,025.
3. The amount of investment by each partners are as follows:
Name of Partners
Share
Investment in
amount (tk)
Md. Mahadi hassan
60
8,32,44,615
Md. Tawhed Been
40
5,54,96,410
Mosleh
4. The profit and losses will be shared as follows
Name of Partners
Share
Md. Mahadi Hasan
60
Md. Tawhed Been Mosleh
40
Mahdi
Tawhid
5. Each partner can draw 65% of their income and remaining 35% will go to
retained earnings.
6. The important duties of the partners are,
i.
Justice, Faithfulness: True accounts, Full Information: Partners are

bound to carry on the business of the firm to the greatest common
advantages, to be just and faithful to each other, and to render true
accounts and full information of all things affecting the firm to any
ii.
partner or his legal representative. Sec-9

Equality of losses: Subject to any contract to the country, partners
iii.
are bound to pay the losses of the firm equally. Sec- 13(B)
No private benefit: A partner cannot use the partnership properties
iv.
directly or indirectly for his own benefit.

NO secret profit: If a partner carries on any competing business of
the firm, s/he shall account for and pay to the firm all profits made by
v.
him on the business. Sec-16 (B)

Unlimited liability: Every partner is liable for the acts of the firm
done while s/he is a partner. The liability is joint and several. Sec-25
7. Decision making for every possibility will be done by Md. Mohebbullah

Khan, Managing Director of New & Tasty restaurant. But, every partner has
some right to act on behalf of the firm. He has express and implied authority.
8. Each partner has a chance to write down, the name of his authorized
nominee (Wife, children, or third party). If anyone become disabling or incase
of death, the authorized people will get the amount of the invested money.
As well as this contract will be broken down. The third party will not be
treated as a partner.
9. If anyone become accuse of doing a bad situation, he must be punished
based on the intensity of the impact. If it is high, he should be expelled from
the business and this contract will be isolated.
10. Any partner, who wants to leave, has the right to transfer his ownership
to another person, who is capable enough.
11. The rights of partners, and the relations of partners to one another, are
determined by the agreement of the partners.
12. Conduct of business: Every partner shall have the right to take part in the
conduct of the business section 12 (a).
13. Equality of profits: The partners are entitled to share equally in the profit
earned. -Sec.13 (b).
14. Every partner has some right to act on behalf of the firm. He has express
and implied authority.
15. A partner has the right to get the firm dissolved under appropriate
circumstances. Upon dissolution, the partners have the right to get accounts
of the firm and surplus assets according to their shares.
16. Right to carrying on a competing business: By a special agreement, an

outgoing partner can be prevented from carrying on a similar business within
a specified period or local limits.
17. Right to share profits after retirement: If after retirement, the continuing
partners carry on the business of the firm with the property of the firm the
out going partner is entitled to get share of profits or 6% per annum of his
share of the property of the firm, at their option. Sec-37.
18. New & Tasty restaurants partnership agreement will be registered by
the authorized register.
19. Before doing this, New & Tasty restaurant will complete the licensing
requirement by the concerned authority.
20. All sorts of products price of New & Tasty restaurant will be enlisted to
sales tax as far the requirements of government regulation.
21. All individuals of this partnership business are liable for payment of
income tax by maintaining government regulations in regarding sector.

Plot# 56, Road# 11/A, Dhanmondi, Dhaka 1207.
Bangladesh.
Telephone: 88029110801
Md. Mahadi Hasan
Md. Tawhed Been Mosleh
Managing Director
51/A/10 West Razabazar,
Panthapath, Dhaka 1215
Mob: 01716455324
Email:
mohebbulah@newntasty.com
Financing Director
11/A, Dhanmondi 13, Dhaka 1207
Mob: 01815428728
Email: shanto@newntasty.com
Signature
Signature
4. Analysis of the Restaurant

Location
1. Our Restaurant will be located in Dhanmondi 11/A, Dhaka-1207.

Because most of the school, university, banks, hospitals, shopping
malls situated in Dhanmondi. Also Dhanmondi is a residential area &
many companies are situated here. The
transportation facilities are also easy in
Dhanmondi.
2. We are buying 3000 sqft area for our New

& Tasty Restaurant. 1 basement is for
Parking Lot which can hold approximately
150 cars. Our restaurant is consisting of 2
floors & can hold almost 300 people.
3. The raw material such as chicken, beef,
rice, vegetables etc can be found in
Mohammadpur Town Hall, Kauran Bazar
near to the Dhanmondi 11/A. The transportation of these raw materials

is also easy & low cost.
4. Work forces are also available in Dhanmondi. Employee can be located
in Rayerbazar, Hazaribag, West Dhanmondi, Mohammadpur, Zigatola.
5. We will not face any problem to connect with the power/ water supply,
sewerage system in Dhanmondi. Even more we will provide
uninterrupted power supply backup.
Reason for choosing Dhanmondi location:
Dhanmondi is a crowded area; most of

the
schools,
universities,
banks,
residence are located in Dhanmondi.

Moreover, Dhanmondi lake is a popular
place & people often used to visit this
place.
There are also many companies situated in Dhanmondi & many

different people come to work in this place.
The Abohany Club is very popular in Bangladesh, many foreign

players use to visit this club for playing or, practicing.
There are many hospitals in Dhanmondi such as, Labaid, Medinove,

Bangladesh Medical, IBNE Sina, City Hospital, Womens & Chilrens
Hospital & also the largest hospital Square is located very near to
the Dhanmondi.
Dhanmondi is a heart of shopping mall, in recently the shopping
mall grown hugely. Shopping mall such as, A.R.A Plaza, Rifles
Square, Prince Plaza, Metro Shopping Mall, Rapa Plaza, Shankar
Plaza, Almas, Meena Bazar, A.R.Plaza, Nandon, ETC, PQS, Genetic
Plaza are located in Dhanmondi.
The popular Art gallery Dreek is situated in Dhanmondi.
Former Secretary and Ambassador Mr M Zamir noted that about 40

years ago only one thousand families used to live in Dhanmondi whereas now
about 20 thousand families live in this area (2002 reports).
Considering all these factors, Dhanmondi has many prospective

customers & it is a perfect place for a restaurant business.
Publicity
Our Restaurant will be located in Dhanmondi 11/A, Dhaka-1207.

Because most of the school, university, banks, hospitals, shopping
malls situated in Dhanmondi. Also Dhanmondi is a residential area &
many companies are situated here. The transportation facilities are
also easy in Dhanmondi.
We are offering musical instrument in New & Tasty Restaurant. We
provide Party facilities, violin play in occasionally.
We are also providing home delivery. People can order different food
items via telephone, e-mail. We will also have an internet domain of
our restaurant.
We also provide credit-card facilities.
We will advertise our restaurant via TV media, radio media, newspaper,

magazine, internet, banner, and billboard.
We have some sales promotion offers, such as, discount for food packages,
free mineral water on launch packages, discount for djuice users, discount for
Grameen Phone employees
Advertising
Advertising is any paid form of non personal presentation and promotion of

ideas, goods, or services by an identified sponsor.
Informative advertising aims to create awareness and knowledge of new
products or new features of existing products.
Our Restaurant business is open a new venture, so we are decided to the
Informative advertising from four advertising objective.
Our advertising massage is our food quality is better than other restaurants
food quality and we are based on customer satisfy.
Advertising media:
Media choosing is the most effective for New & Testy is to choose the
advertising media, which are the advertising outlets, including newspapers,
television, direct mail, radio, magazines, newsletters, brochures, telephone,
internet, billboards and outdoor displays.
1. Newspapers:
Newspaper advertising is flexibility, timelines, good local market coverage,
broad acceptance and high believability. Newspapers allow us to reach
audiences from small local communities to national readerships in the

millions. So newspaper is the best media for our New & Testy Restaurant.
The newspaper that will be used for New & Testy are Daily Prothom Alo,
The Daily Star, the Daily Jugantor, Daily Naya Digonto, Daily Ajker Kagoj,
DailyJanakantho , Daily Inqilab, Bangladesh Observer, Daily Independent and
Daily New Nation.
2. Television:
Television media is the most favorite and powerful advertising media for any
product. Television advertising is combines sight, sound, and motion,
appealing to the senses, high attention & high
reach. Although the Television Media is very
expensive but if we calculate the reach of the
message, then the cost will be lower for per
person. New & Testy will mainly broadcast its
advertising within the cooking programs, sponsor
to the TV films, drama, sports programs, music
programs, news programs.
New & Testy
Restaurant will use, Ntv, ATN Bangla, ETV, RTV, Chanel I, and Boyshakhi TV
Chanel.
3. Magazines:
Magazine
demographic
has
high
selectivity,
geographic
and
credibility
and
prestige, high-quality reproduction, long life,

and good pass-along relationship. In these
cases the New & Testy Restaurant will use Magazines as advertising
media.
4. Outdoor:
Outdoor is the other advertising media for New & Testy Restaurant.
Because
outdoor
is
flexibility,
high
repeat exposure,
low
cost, low
competition. In this advertising we will use billboard & banner.

5. Internet:
Internet is the most important advertising media for New & Testy
Restaurant. We have already bought an Internet Domain. Our Internet
address is www.newntasty.com. People can easily access to this site & get
detail in formations about our recipe. Even more, people can order foods
from internet.
Customer
Dhanmondi is a crowded area; most of the schools, universities, banks,

residence are located in Dhanmondi. Moreover, Dhanmondi Lake is a popular
place & people often used to visit this place.
In 2002, about 20 thousand families live in this
area,
now
day
it
increases
largely.
Customers for a restaurant are very much

prospective in Dhanmondi area.
We, surveyed many other restaurant customers. Many of
the customers were unwilling to participate.
.
A customer satisfaction survey is one way to gather this vital information.

The customer satisfaction survey below is designed to get our customers to
tell us what they really think.
We will use the following customer satisfaction survey form:

We are constantly looking for ways to improve the quality of our products
and services. To do that, we need to know what you think. We would really
appreciate it if you would take just a few minutes to respond to the handful
of questions below. As a valued customer, how you rate our work is the most
important information we can get. Please help us do the job you deserve the best possible!
Please circle Outstanding or Needs Improvement and comment:
Products:
Improvement
Outstanding
Needs
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------Services and Support:

Needs Improvement
Outstanding
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------Delivery:
Improvement
Outstanding
Needs
---------------------------------------------------------------------------------------------------------------------------------------------------Ordering and Billing:

Needs Improvement
Outstanding
-----------------------------------------------------------------------------------------------------------------------------------------------------Employees:
Needs Improvement
Outstanding
------------------------------------------------------------------------------------------------------------------------------------------------------
Competitors
We surveyed four well known restaurants in Dhanmondi. These are Four
Seasons, Xindian, Xenial & Broccoli. We asked several questionnaires to the
managers.
Xindian:
Xindian is situated in Dhanmondi 27, a crowded area in Dhaka city.
Xindian already captured most of the restaurant business in Dhaka
City. Over all Xindian has many branches & they are highly competitive
among themselves. Xindian is very much concerns in quality. This
restaurant is a big threat for our restaurant.
Xenial:
Xenial is also situated in Dhanmondi 27, which is another branch of
Xindian. So, Xenial also captured most of the restaurant business in
Dhaka City. Xenial is very much concerns in quality. This restaurant is
also a big threat for our restaurant.
Four Seasons:
Four Seasons is situated in Dhanmondi 26. It is a new restaurant in
Dhanmondi & becoming very popular in recent years. Four seasons is
very much concern with the servicing. This restaurant can be a threat
for our restaurant.
Broccoli:
Broccoli is situated in Dhanmondi 9/A which is very much near to our

restaurant.
This restaurant is occurring losses in recent year, they have minimum
facilities. This restaurant is not very much threat to our business.
Questions
What is the name
of your
restaurant?
When did you
start your
restaurant?
How much money
did your
restaurant spend
to start business?
How much
employ does it
contain? (service
boy, managers,
others)
What type of
customers do you
have moststudents/service
holder/business
man/family?
How much
customer can
your restaurant
hold?
How much Car
Parking can you
hold?
Which type of
foods customer
demand most?
Name some of
your competitor?
Do you have any
special service/s
other than your
competitor/s
Four
Seasons
Restaurant
Xenial
Xindian
Broccoli
December
2007
1996
Confidential
Confidential
Service Boy
35
45 Staffs
Family
Family
Launch
Business Man,
Service holder
Dinner- Family
Family,
Couple, Fixed
Customer
150
350
700
120
Not asked
30
40
20
SZE-Chuan
Chicken
Salad
N/A
Thai Special Fried

Rice
N/A
2002
Confidential
70
4 branches,
competition among
the branch
Discount Offer
Bangali food by
order of minimum
100 persons
conference facility
Chuan Chicken
Salad, Thai
Soup
7 branches,
competition
among the
branch
Bangali food
by order of
minimum 100
persons
conference
October 2000
3000000 tk
Service Boy
11
Security 2
Chicken, Thai,
Deshi
N/A
Quick
Launch
Home
Service
Office
facility
What is the
Salary of your
employees?
How much
customers visit
your restaurant
daily?
Confidential
5000 (kitchen
service)
Staffs Total20000
Manager -40000
100-150
average
300 on
Friday
500-600
Friday 1000
How much is your

daily sell?
70000100000 tk
60000-70000 tk
Confidential
In which day &

how much party
occurs?
Other Information
Mostly on
Friday
1/2 Party
Menu
Friday
Friday
Launch 20%,
Dinner 80% Visit
Non-Smoking
Menu
Non Smoking
Zone
Menu
Service
Buffet
Service (If
ordered)
Staff 6000
per
Chef 1200015000
20 (poor in
recent year
after
caretaker
government)
10000-20000
(poor sell in
recent year)
N/A
Menu
SWOT Analysis
Strengths
a. We have sufficient employers to operate our restaurant business.
b. We will hire well known chef to provide best quality food to the
customers.
c. Our service charged is 8% which is lower than the other restaurants

service charge.
d. One of our members is highly trained in marketing expertise which will
helps us to focus our restaurant to the customers.
e. Our Human Resource Manager is very friendly & can easily motivate
others, which will help employers to work efficiently, can easily
dissolve any conflict & also can motivate their work.
f. We are focusing on high quality food items with high quality raw
materials; this is one of the strengths of our restaurant business.
g. We have home service facilities.
h. We also have security cameras each floor.
Weakness
a. We have insufficient money to operate our business.

b. We have short space, not enough places to parking
c. Our business partners are also related to other business, thats why
they cannot give sufficient time to our restaurant business.
d. Our employs are not enough educated thats why they cannot
communicate to the foreign customer.
e. We do not have training facility for our employees.
f. We have not employees transportation facility.
Opportunities:
a. Many customers live in Dhanmondi

b. A crowded place due to Dhanmondi Lake, Offices, Hospitals, Schools,
Universities etc.
c. Technology advancement.
d. Employers
are
available
in
Dhanmondi
a.
b.
c.
d.
Threats:
Price inflation
Insufficient Electricity and water.
Political instability
Huge number of restaurant in Dhanmondi
5. Management of the
Restaurant
Organogram of New & Tasty Restaurant
Work Policy
Work policies are one of the important things, which the organization should
consider very carefully. There are certain factors that should be included in
work policies that may affect employees. Due to poor labor law and
increasing number of welfare organizations in the country, the workers
sometimes want to fulfill unfair means. This is why nowadays the
organizations signed the Job Specification and Job Description so that they
are totally aware of the situation and later they cant raises their voice. The
purpose of policy is to provide guidelines for administering a modified duty

program.
We have considered certain areas in which we will reveal details of our work
policy. They are as follows
HOURS
OF WORKS:
There will two shifts in our company. They are1. 8 am to 4 pm morning session
2. 4 pm to 12 pm afternoon session
SAFETY
ACCIDENT PREVENTION:
1. First aid box will be there for small injuries.

2. Fire extinguisher will be present on the spot.
3. Clinic will be there to deal with serious injuries happened to
workers at the time of duty.
COMPENSATION:
The most important and the most vital work of a human resource manager
are to plan the compensation program of an organizations employees. Job
evaluation is the process whereby an organization systematically establishes
its compensation program. In this process, jobs are compared in order to
determine each days appropriate worth within the organization.
Employees exchange work for rewards. The most important reward and
indeed, the most obvious is money. But not all employees earn the same
amount of money. This differentiation is explained by the compensation
program.
The goal of compensation administration is to design cost-effective pay

structure that will attract, motivate, and retain competent employees. The
structure should also appear fair to employees. We will give two types of
hourly rate. One is Tk 29 per hour and another is Tk 25 per hour. Tk 25 will
be given in the morning session. Tk 29 will be given in the night session.
Employee Benefits
When an organization designs its overall compensation program, a critical

area of concern is what benefits to provide. Todays workers expect more
than just an hourly wage or a salary; they want additional considerations that
will enrich their lives. These considerations in an employment setting are
called employment benefits.
Employee benefits have grown in importance and variety over the past
several decades. Once perceived as an added feature, employee benefit
administration has transformed itself into a well thought-out, well organized
package. Employers realize that such benefits affect whether or not
applicants accept their employment offers, or once employed, stay with the
organization. Benefits are, therefore, necessary components of an effectively
functioning compensation program.
For the employees at NEW & TASTY, special benefit programs will be
provided. The benefit programs are explained below:
a. Workers Compensation - This is for the workers at the factory of
NEW & TASTY. If the worker is hurt at the time of working in the
factory, then any loss to the worker will be borne by the
organization. The injured employee will be compensated either by
monetary allocation or by payment of medical expenses.
b. Sick leave This benefit will provide the opportunity for
employees to take sick leave and also get paid for their absence.
c. Vacation and holiday leave This will be available for the
employees if they are with the organization for a specified period of
time. Common practice would be to relate the length of vacation to
the length of tenure and job classification in the organization.
TIME
OFF:
If a worker is suffering problems related with family, in that time he cant

work properly. If we allow him/her a couple of days leave the result will be
better. In this way, we will not lose skill workers and win the heart of the local
people.
GRIEVANCE:
We will arrange a session every Friday for workers, where they will disclose
their problems without any type of hesitation. This will help the management
to know what their workers have in their mind and by this way they can
reduce the gap or miscommunication between them. This sort of open
discussion will help the workers to feel that they are part of the organization.
TERMINATION:
The management will inform the concern worker a month ago that his job will
be terminated at a said date. The worker will receive a month or half a month
salary depending on the situation in which they will be terminated.
Key Personnel
The following table lists the members of the management team of New &
tasty restaurant and the Position and Experience of each member.
Name
Md.Mahady
Hssan
TawhedBee
n Mosleh
A. J. M.
Arifuzzaman
Age
Position
37
Managing
Director,
36
38
Md. Zahirul
Islam
35
Md. Erfan
Alam
39
Finance,
Director
Marketing
Director
Experience
Post Graduation in MBA
from North South
University,
12 years experience in
similar field.
Post Graduation in
Finance from North South
University.
Also currently enrolled in
ICAB in CA (Chartered
Accounting)
similar field.
Post Graduation in
Business from IBA of
Dhaka University,
similar field.
Post Graduation in
Director of
Business from Victoria
Human
University, Australia.
Resource
Management
similar field.
Post Graduation in
Director of
Business from Oxford
Production & University, England
operation
Member of the Bangladesh
management Total Quality Management
similar field
The following table represents the investment by the members of the

management team of New & tasty restaurant and the probable sources of
investment:
Intended
Probable
Bank and/or
Share of
Sources of
Leasing Firm
Investmen
Investment
Name
Md. Mahadi
hasan
60%
Md. Tawhed Been

Mosleh
40%
Bank Loan and

Self
Bank Loan and
Self
Brac Bank and IDLC
AB Bank and IDLC
Staffing Plan
One of the very critical elements for our business is Staffing plan for our
business successive. Without staff there is no project.
The list of required number of employees along with their designation,

salary structures, required qualifications and experiences are given.
Designation
No. of
Person
Monthly
Salary in Taka
Total in
(Taka)
Managing Director
50000
50000
Human Resource Manager
35000
35000
Marketing Manager
35000
35000
Finance Manager
35000
35000
Production and Quality Manager
35000
35000
Accountants
20000
20000
Assistance Manager
15000
15000
Cashier
10000
20000
Supervisor
8000
16000
Service Boy
74
5500
407000
Driver
5000
10000
Guard
2000
6000
Chef
35000
35000
Cooker
20000
60000
Total
98
POSITION
EDUCATIONAL
BACKGROUND
779000
Experience
OTHER QUALIFICATION
Managing
Director,
Human Resource
Manager
Post Graduation in
MBA from North
South University,
(major in
management)
12 years
Excellent
interpersonal
communication skill,
excellent leadership.
Post Graduation in
Business from
Victoria University,
Australia. (Major in
HR)
8 years
Excellent
interpersonal
communication skill,
excellent leadership
Marketing Manager
Post Graduation in
Business from IBA
of Dhaka University,
(major in marketing)
10 years
Innovative and hard

working
Finance manager
Post Graduation in
Finance from a
Dhaka University
10 years
Experience as a
Decision provider,
financial analyst.
6 years
Science Background
Also currently
enrolled in ICAB in
CA (Chartered
Accounting)
Production and
quality Manager
Post Graduation in
Business from
Oxford University,
England
Member of the
Bangladesh Total
Quality Management
Accountants
BBA, Major in finance
8 years
High expertise
High expertise.
Assistance manager
BBA, Major in
management
5 years
Cashier
BBA, Major in
Accounting.
6
years
Skill in accounting
terms.
Supervisor
Graduate
3 years
Good knowledge
about agricultural
business
Service boy
Minimum HSC
1 years
Smartness & good

communication skill
Legal advisor
Degree in Law
1year
Electrician
Minimum SSC
4 years
Good expression
Driver
Class eight
Must be energetic
Innovative
years
Guard
Undergraduate
12 years
Very claver
Cooker
SSC
13 years
Most clearness
We will hire a Legal Advisor for first year. The salary expenses for the
Lega180000 tk total in one year.We will also hire electrician when needed.
The budget for electrician is 10000 tk in one year.
Risk Management
It is essential that adequate insurance coverage be maintain by our

restaurant business. Without insurance, we will take extremely high risks. A
lifetime of work can be lost in very short time, if adequate insurance
protection is not maintained.
Recognizing Risk:
1.
2.
3.
4.
5.
6.
7.
8.
The political instability in Bangladesh

Damages of goods due to fire
Inflation of money
Misusage of food materials
Damages of storage food materials
Damages of assets (plate, glass, AC etc)
Accident cause during transportation
Risk of burglary
Dealing with the Risk:

1.
2.
3.
4.
5.
6.
7.
Employing more experienced personnel

Maintaining & upgrading materials
Extensive training on new equipment or procedure
Providing iron bar on windows
Maintaining adequate security, guard etc.
Shift the risk by obtaining suitable insurance policy
Make adequate planning to absorb the risks

Business Plan Part 1

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Business Plan Part 1

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1.

What is Business Plan

A business plan is a formal statement of a set of business goals, the reasons

The business goals being attempted may be for-profit or non-profit. For-profit

Operational plans describe the goals of an internal organization, working

Externally focused plans target goals that are important to external

Internally focused business plans target intermediate goals required to reach

How Business Plans are Used

Objective of Business Plan

accuracy, timeliness and estimates of cost and value, together with

customers, continue to diversify into targeted markets in Energy,

Obtaining large contracts.

Testing the viability of our plans.

Attracting key employees.

Business plan can uncover omissions and/or weaknesses in our

To organize our thoughts and ambitions for our business

It can be used as a selling tool in dealing with important

relationships including our lenders, investors and banks.

Completing mergers and acquisitions.

To help banks and others who might lend us money.

Starting international operations.

Origin of the Report

Ms Rehma akhter the course instructor of the Entrepreneurship Development

This is a business plan to establish a restaurant business.

restaurant business is a popular business in Bangladesh. Restaurant business

There may be some limitations behind this report. These are

1. There was lack of information which we searched.

Company Name: New & Tasty Restaurant

Mission Dialogue: Tempted to try something

Product Type: Thai & Chinese Foods

Logo of the Firm:

Ownership: It is a partnership business firm consisting of two dynamic

Name of the Partners:

1. Md. Tawhed Been Mosleh

To use our restaurant to improve the quality of life in the Dhanmondi

Our goal is to sell 80000-100000 tk & to capture 200-300 customers daily.

highest quality of foods.

Description of Premises & Facilities

This floor will provide a manager

New & Tasty Restaurant

1. The agreement is made within the following Two persons,

95, West Dhanmondi, Shankar, Chairman Goli,

3. The amount of investment by each partners are as follows:

Md. Mahadi hassan

Md. Tawhed Been

4. The profit and losses will be shared as follows

Md. Mahadi Hasan

Md. Tawhed Been Mosleh

Justice, Faithfulness: True accounts, Full Information: Partners are

partner or his legal representative. Sec-9

directly or indirectly for his own benefit.

him on the business. Sec-16 (B)

7. Decision making for every possibility will be done by Md. Mohebbullah

16. Right to carrying on a competing business: By a special agreement, an

New & Tasty Restaurant

Md. Mahadi Hasan

Md. Tawhed Been Mosleh

4. Analysis of the Restaurant

1. Our Restaurant will be located in Dhanmondi 11/A, Dhaka-1207.

2. We are buying 3000 sqft area for our New

near to the Dhanmondi 11/A. The transportation of these raw materials

Reason for choosing Dhanmondi location:

Dhanmondi is a crowded area; most of

residence are located in Dhanmondi.