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STRICTLY CONFIDENTIAL
This document is strictly private and confidential and is intended only for the use and information of the organization and select client
employees to whom it is addressed. This document contains information confidential and proprietary to A.T. Kearney. Copy or distribution
without permission is prohibited.
Potential for the CGD sector in India is immense could be a ~USD 10 bn1
industry by 2020
Gas demand from CGD Sector
(mmscmd)
Geographic
Footprint
55 - 60
~15 X
20 - 25
Existing/ Bid/
Authorized
Proposed
2010
2015
2020
Oil Marketing
Companies
Local Players
Power
Companies
MNCs
???
Each group brings distinctly different set of capability and background to the sector
Replicating the model of incumbent players to achieve similar success is not an option
There will be winners and losers only a few entrants are expected to be successful
A.T. Kearney /CGD Conference/ July 2011 3
Hidden pitfalls
Obvious Challenges
Nascent CGD sector presents multiple challenges not all are recognized
Regulatory
Challenges
Gas Availability
Infrastructure
Organizational
capability
Business model
Planning &
market
penetration
Project
management
Gas portfolio &
pricing
How the hidden pitfalls are tackled will differentiate the winners from the rest
A.T. Kearney /CGD Conference/ July 2011 4
Players need to get their act right the very first time Five key questions
need to be addressed
1
2
3
4
5
Access to Capital
Access to Gas
General Project
Management
Gas Network
Design & Roll-out
CRM Billing,
Complaint handling
etc.
Utility Experience
(Electricity / Water)
Set targets
based on
Total
Addressable
Demand
Develop
strategies to
exploit
market
potential
Focused conversions
e.g., Private Vehicles
Commercial Vehicles
Households
Industries
New Applications
e.g., Cogen
Commercial
Establishments
Easy Targets
Opportunistic
Value
Proposition
Customized for
each segment
Service
Offering
Develop service
focus earn
customer loyalty
Stretch Demand
Market
Coverage
Branding &
Marketing
Total Demand
Do not leave
value on table
Gas Portfolio
APM
NELP
(RIL KG D6)
Private/JV
Contracted
LNG
Spot LNG
Weighted
average
Basket
Price
Enablers
Accurate Forecasting
Opportunity loss vs. expensive
gas
Segment
Transport
Diesel
Domestic
LPG
Parity Price
Access to diversified
sources
Ensure business continuity in
case of supply / price
disruptions
Commercial FO /
LSHS
/ Industrial
Weighted Average
Price Realization
CFO
Effective planning and
capital allocation
Construction &
Commissioning
Procurement
Design &
Engineering
Project
Execution
strategy
Capital Allocation
Risk Management
Technical and
Procurement
Efficient design and
delivery; budget /
schedule adherence
Organization
Geared up to deliver
Comprehensiveness of Design
1
HO
CGD entities (Zones)
Local Units (Cities)
Bid
Management
11
Procurement
Finance
12
7
Strategy &
Planning
Activities - Illustrative
Centralized
Projects
Procurement
Call center operations?
3
Marketing &
Branding
Network O&M
Decentralized Network Deployment
13
Technical
Excellence
5
Business
Development
IT
Training
To ensure skill
building
14
Gas
Sourcing
Customer Acquisition
(Sales)
Talent Acquisition
Getting the right
people
Legal
Network Design
Plan to acquire
& retain talent
HR
O&M
10
Regulatory
People Policy
To ensure retention
15
HSE
Poor planning and execution can significantly erode profitability will be key
differentiators between winners and also-rans
Rollout
Delay
Gas Price
Escalation
Inadequate
Coverage
(esp. high margin
customers)
Expected
RoE
HSE
Incident
0%
Capability /
Process gaps
Thank You
Anshuman Maheshwary
Principal
A.T. Kearney Limited
Global Business Park
14th Floor, Tower 'D'
Gurgaon 122 022
Tel.: +91 124 4090 0700
anshuman.maheshwary@atkearney.com