April Dawn Toro

1554 Dorado Drive, Apt. A

Kissimmee, FL 34741
(407) 572-4645
mysticair29@gmail.com
OBJECTIVE: To seek employment in the administrative/health information
management/clerical fields that will allow me to use my skills to benefit the company and to
grow professionally.
QUALIFICATIONS
Proficient in computers and extensive knowledge in computer programs such as Microsoft
Office, Corel Office Suite, Quickbooks and EMR systems.
RHIT and ICD-9 Coding experience for 8 years.
Fully bilingual in English and Spanish.
Type 70-80 wpm.
Excellent customer service skills: face to face, online and telephone.
Full at-home office for ability to work from home.
WORK EXPERIENCE & ACHIEVEMENTS
Health Information Manager
12/2013 to Present
The Parks Healthcare and Rehabiliation Center, Orlando, FL
Manager of Department including maintenance and release of medical records
ICD-9 coding for billing and physician order data entry.
Marketing/Customer Service to new residents/visitors of the facility
Clerical/Administrative duties: filing, answering phone, typing letters, etc.
Medical Records Retrieval Field Technician
07/2013 to 10/2013
Enterprise Consulting Solutions, Kissimmee, FL
Travel to sites and retrieve medical records for various Medicare supplemental health
insurance companies using portable scanner.
Access various EMR systems and retrieve records using encrypted flash drive.
Account Maintenance/Customer Support (Temp. Position)
11/2012 to 04/2013
Teletech, Kissimmee, FL
Maintained monthly billing accounts for Best Buy.
Canceled and renewed subscriptions for Anti-virus programs.
Offered technical and customer service support.
Health Information Technician (Temp. Position)
Physician Associates, Inc., Orlando, FL
Maintenance and release of medical records.
Organization of daily charts for 3 OBGYN physicians.
Scheduling of new appointments.

07/2012 to 10/2012

Health Information Management Coordinator

07/2006 to 07/2012
Good Samaritan Village, Kissimmee, FL
Maintenance and release of medical records
ICD-9 coding for billing and physician order data entry.
Marketing/Customer Service to new residents/visitors of the facility
Clerical/Administrative duties: filing, answering phone, typing letters, etc.

Human Resources Coordinator

05/2004 to 06/2006
Riquel Group, Inc., Sabana Grande, Puerto Rico
Helped job seekers with preparing resumes, cover letters and job opportunities.
Performed sales/customer service to obtain new accounts from employers to hire through
our company and maintain current accounts.
Create postings of new job opportunities.

Paralegal/Legal Secretary
01/1997 to 12/2003
Law Offices of Mollis & Mollis, Inc.
Performed legal research, prepared legal pleadings, handled depositions, filed court
documentation.
Manager of accounts payable/receivable.
General clerical duties such as answering phones, filing, data entry, letters, etc.

EDUCATION
HIPAA, HITECH and Electronic Health Record Certification/RHIT, Dakota State
University, December 2011-2013
Paralegal Certification, Orange Coast College, June 1996
Associates Degree, Secretarial Studies, Aguadilla, Puerto Rico, 1994
REFERENCES
Available upon request.