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Alcatel-Lucent Enterprise is phasing out IP Touch 4068/4038/4028, 4039/4029 Digital Phones and related
accessories within the Alcatel-Lucent Enterprise OpenTouch suite for SMB and MLE.
Phase-out schedule
Phase-out milestone
Definition
Date
End-of-life announcement
End-of-sales
Last delivery
15 Oct. 2014
15 April 2015
For large quantities and multi-year frame agreements, an Alcatel-Lucent Enterprise sales representative
will contact you in the coming weeks to help build the end-of-life forecast.
Reference
3GV27062xB
3GV27061xB
3GV27060xB
3GV27009xB
3GV27010xB
3GV27013AB
3GV27001AB
3GV27002AB
3GV27059AB
3GV27039AA
3GV27067AB
3GV27068AB
3GV27057AB
3GV27054AB
3GV27055AB
3GV27058AB
Reference
3GV27014VA
3GV27014RB
3GV27014WA
3GV27014UF
3GV27015VA
3GV27016VA
3GV27016WA
Support
The support rules and associated compatibilities are linked to the versions and software policies of
OmniPCX Enterprise, OmniPCX Office, and OmniVista 8770. Please refer to the related documentation.
Support schedule
End-of-hardware support
Definition
The last date to receive
Hardware Support Service for
the product.
Date
15 April 2020
Replacement products
Reference
3MG27111xx
3MG27101xx
3MG27100xx
3MG27104xx
3MG27103xx
3MG27107AB
3MG27105AB
3MG27106AB
3MG27109AA
3MG27115AA
3MG27116AA
Reference
AP INTERFACE MODULE
3GV27014AB
3GV27015AB
S0 INTERFACE MODULE EU
3GV27016AB
A new, chargeable Hardware Support service will be launched in Q4 2014 to support our Business
Partners. It allows them to replace their old and/or defective IP Touch or Digital Phones with their
equivalent 80x8/80x9 new generation phone (EMO - Economic Move service).
Phased-out items will be removed from offers and quotation tools (ACTIS) in April 2015.
After April 2015, phased-out items will be orderable if in stock thru eBuy.
Marketing/commercial programs
OmniPCX Enterprise Releases 10.1.1, 11.0 and beyond, OmniPCX Office RCE Release 8.x and beyond
and OpenTouch Release 1.3 and beyond support replacement products.
Transform SMB and MLE commercial programs are available for upgrading your SMB and MLE installed
base and for accelerating new, replacement product penetration.
The content of this eFlash may not apply to your region and/or to your certification level.
ebg_global_supportcenter@alcatel-lucent.com