This year (BE) has been very successful for our company and we (ACHIEVE) have achieved many

of the targets for the year. Our sales people

(WORK) have worked very hard and the department (PERFORM) has performed very well. The
success is especially pleasing when we think back to the problems we (HAVE) had last year. Sales
(BE) were down by 10% and things (NOT LOOK) didn`t look good at all. We (MAKE) made
some difficult decisions last year which a lot of people (NOT BE)_were not happy with. However,
we are happy to say that performance (IMPROVE) has improvedsharply.

I PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM:

Two years ago I (JOIN) __joined__Greenhams Ltd., a company that (MANUFACTURE)
__manufactures__ garden furniture, as a trainee in the marketing department. In the first year,
I (RECEIVE) __received____ a salary of 5500, which (RISE) __rose__ to $ 6300
in the second year. My holiday allowance of 17 working day (REMAIN) __has remained__
constant so far. The company (KEEP) __has kept_____ its promise to send me on day
release courses to the local technical college and the next year I (SIT) ___am going to sit__
an exam for a diploma in marketing. However, I now (FEEL) __feel___ ready to
take on more responsibility as a marketing executive. I already (ANSWER) __answered_
an advertisement which (OFFER) ____has offered___ a more generous holiday allowance
at least 25 working days.

PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM:

At the end of this month, the last bar of soap (PRODUCE) _will have been produced_ by Unilever
as the company (CHANGE) __is changing_ to other products. The bars (REPLACE) ___are going
to be replaced__ by liquid soap, shower gels and body washes. In our search for hygiene, the bar
soap ***isn`t** now (NOT CONSIDER) __isn`t considered___ clean enough. Liquid soap
(COST)____costs____more, but soap (BE)__is_ something on which we (SEEM) __seem_____
happy (SPEND) _ to spend__ .In the last four years, the amount the British (SPEND) __have
spent__on soap products (INCREASE) __has increased_ by 15%, to a total of 180m.

PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM:

Last year (BE) __was___ a bad year for a commodity prices. The commodity price
index (FALL) __was falling__throughout January and February and (REACH) __reached_ an alltime low in mid-March . Prices then (START) __started__ to bottom out and (CREEP UP) __were
creeping up__ until the end of April when they
( PLUMMET) ___plummetted__ again. Despite a rise in May and June, the situation (WORSEN)
___worsend____ again in July and prices (FALL) __fell___ once more.
They remained stable for the rest of the summer and even (GO UP) ___went up___
steadily during the period September-November, before (PLUNGE) __plunging__
yet again at the end of the year.

I PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM:

Dear Mr. Reynard
As you know, we (BUY) ___had bought__ several machines from your company and (BE) __were_
quite satisfied with their performance. Recently, however, the standard of your after-sales services
(GET) __has got_ much worse. Our two HD 22 Cs (INSTALL) __were installed_ in 1992 and
your regular service together with our own maintenance programme (KEEP) __kept__them in
perfect working order.
Now the situation (CHANGE) __has changed__ and your engineer (PROMISE)
__has promised__ to come in about ten days. Last week he (ARRIVE)__arrived__
at 4 pm on Friday afternoon and our own maintenance engineer (BE) _was__unable
to leave work until your man (FINISH) __had finished__. Let me say that we are
not satisfied with this state of affairs. We look forward to hearing from you and hope that
you can promise an immediate improvement in your after-sales service.

1. Put the verb in brackets into the appropriate form.

McDonalds ***has** always (be) _been__ a franchising company and (rely) _has relied_ on its
franchises to play a major role in its success. McDonalds (remain) _remains_ committed to
(franchise) _franchising__as a predominant way of doing business. Approximately 70% of
McDonalds worldwide restaurant business (own) _are owned_ and (operate) _operated__ by
independent businessmen and women, our franchisees. McDonalds (continue) _+s_ to be
recognized as a premier franchising company around the world. Perhaps the fact that McDonalds
management (listen) _listens_ so carefully to its franchisees has something to do with McDonalds
being perennially named as Entrepreneur Magazines number one franchise. Our franchising system
(build) _is built__ on the premise that the corporation can be successful only if our franchisees (be)
_are_ successful first. We believe in a partnering relationship with our operators, suppliers and
employees and also think that success for McDonalds corporation (flow) _+s_ from the success of
its business partners.
I PUT THE VERBS INTO THEIR CORRECT FORMS:
Last Monday morning at 9.30, after I (DEAL WITH) __had dealt__ the mail, I (GO) ___went__ to
a finance meeting. However, our accountant (NOT PREPARE) _hadn`t prepared__ the relevant
figures so that (BE) _was_ a waste of time. Then I (SEE) __saw__ Polly about a personnel
problem. I (SPEND) __spent__ an hour with her. After that I (SEE) __caw__ three customers one
of whom (SAY) _said_ he (NOT RECEIVE) _hadn`t received__ an order and I (HAVE TO) _had
to_ investigate that.

I Put the verbs in brackets in the appropriate form:

Levi Strauss & Co. (FOUND) _was founded_ in 1853. For its first 100 years, LS&CO. (BE)
_was__ a private company. Relatives of its founder (OWN) _owned__ almost all of its stock and
company employees (HOLD) __held__ virtually all of the remaining shares. In 1971, (FINANCE)
__financing_ further growth and diversification, the company (TRADE) _traded_ shares publicly,
although descendants of the founder (RETAIN) _retained__

a controlling interest of the

outstanding shares.
In August 1985 the publicly held shares (REPURCHASE) _were repurchased__ in one of the
largest leveraged buyout transactions in U.S. history for a total of $1.6 billion. In 1996, the
company (STRENGTHEN) ___+ed_ its status as a privately owned company by (PURCHASE)
_purchasing_ employee-held shares as well.

PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM:

Dear Mr Miller,
This is the third time in a month that an incomplete shipment (DELIVER) _has been delivered_ to
us from you. In this case ten dresses (MISS) _are missing_ . I (EXPECT) __expect_ them
(REPLACE) _to be replaced_ immediately. I (TRADE) _have been trading_ with you for thirty
years and expect (TREAT) _to be treated__ like an old customer. If this the type of service you
(OFFER) _offer_ , I have no wish to continue (DO) __doing__ business with you. If I (RECEIVE)
__receive_ another incomplete shipment, I (FORCE) _will be forced__ to end our association.

PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM:

Procter & Gamble (COMMIT) __is committed__ to (IMPROVE) _improving_ the environmental
quality of its products, packaging and operations around the world. For decades we (PURSUE)
__have pursued__ policies that (HELP) _help__ protect, preserve and enhance the quality of the
environment in which we all (LIVE) __live__. The basis for our environmental systems and
programs (LIE) __lies__ in the continuous improvement cycle. Environmental quality management
(BE) __is__ a never-ending journey. All our divisions (ACHIEVE) _have achieved__ substantial

improvements in their performance this year, but much (LIE) _lies_ ahead (DO) __to be done__.

PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM

There (BE) __has been__ a great deal of research into the art of negotiating, and, in particular, into
what (MAKE) ___makes___ a good negotiator. One point most researchers (SEEM) _seem_
(AGREE) __to agree_ on (BE) __is__
That good negotiators (TRY) _try___ to create a harmonious atmosphere at the start of a
negotiation. Successful negotiators (NOT WANT) _didn`t want__ a negotiation to break down. If
problems (ARISE) _arise__ they (SUGGEST) _will suggest_ ways of (RESOLVE) __resolving_
them.

PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM:

Since the 1980s, when China (introduce) __introduced__ a market economy and (open) __opened_
its doors to the West, foreign companies (compete) __have been compiting_ to get a share of this
huge potential market of 1.2 billion people. In the early 80s, China (import) __imported__ a wide
range of goods and (set up) __set up_ joint venture projects (build up) _to build up__ western-style
hotels for the ever-increasing number of foreign visitors. Since the beginning of the 1990s, China
(follow) ___has followed_ a policy of reducing imports and modernizing industry. Every year
China (need) __needs__ to construct hundreds of kilometers of roads and railways, build new
power stations and connect another ten million people to the telephone system. Projects such as
these (offer) __offer__ huge investment opportunities for foreign companies interested in (set up)
__setting up_ joint ventures with Chinese.

PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM:

The first branch of The Body Shop (open) __was opened_ in 1976 in Brighton, England. So far, we
(grow) __have grown__ into a worldwide organization with more than 1000 stores. Since the very
beginning, we (be) _have been_ committed to activities that (benefit) _benefit___ communities on
both local and global scale. Employees of The Body Shop (encourage) _are encouraged_ to take a
half days paid leave each month (participate) _to participate__ in activities that benefit their local
community. In 1991, we (win) __won_ the UK Award for Employee Volunteering. To date, we (run)
_have run_ 21 campaigns. We (start) _+ed__ a Romanian Relief Drive in 1990 to help abandoned
children. So far, our project team (renovate) __has renovated_ three orphanages and (begin) _has
begun__ care programs to improve the quality of the childrens lives.

PUT THE VERBS IN BRACKETS INTO THE CORRECT TENSE:

Globo Paint (BE) __was__ established more than 100 years ago. Today it (EMPLOY) _employs_
more than 5000 people in more than 30 countries. In fact, the company***is*** still (EXPAND)

__expanding___ . The original company, called Hammer Paints, (BE) _was_ started by two
brothers who (WORK) _worked__ as engineers. They (DO) __had done_ some market research
before they (SET UP) __set up__ Hammer Paints. Their results (SHOW) _+ed_ that there (BE)
_was_ a clear need for more effective industrial paints. So, initially they (CONCENTARTE)
__+ed___ on just one product. Today, they (MANUFACTURE) __manufasture_ a range of more
than 250 paints and other oil-based products. During the companys hundred-year history, the
company (SEE) __has seen__ many changes in production techniques.

PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM:

The trend of doing e-commerce (SET) __was set_ in 1998; the next year venture investing in
Europe (BE) _was_ around $13 billion, higher than the amount invested in a year earlier. Prospects
of doing business in this way (BE) _were_ promising and it (BE) __was__so easy to establish ones
own on-line presence. Dot.com newly born businesses (LAUNCH) _were launched_ on the back
of funds from venture capitalists. For a time, everybody with half an idea about business
(CAN/RAISE) __could raise_ money. But, this favourable beginning adversely (AFFECT) _was
affected_
by a sudden plunge in share prices on Americas stock market. Since then most of start-ups (FIND)
_have found__ it far harder to raise fresh money. The direct consequence (BE) __was_ that young
Internet firms (START) __+ed__ running out of cash.