5/10/2015

UnderstandingBPMfromBusinessangle|SCN

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UnderstandingBPMfromBusinessangle
PostedbyRayapudiPraveeninSAPSolutionManageronMay8,20151:26:35PM
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RecentlyIwasindiscussionwithprospectivecustomer,theyarehavingaveryvastlandscapeandhavemany
interfacesacrosssystems,theyarelookingforsustainableapplicationsupport,Iwasexplainthecomponentsof
SolManandhowBusinessProcessoperationswillhelpsthemintheirdaytodaybusiness.Theyhaveaskedme
belowquestionsduringthediscussionandIfeltthattheyareveryimportantfromabusinessangelandthisshouldbe
knowntoeveryonehenceIhavedecidedtowritethisblog.

DoweneedtoimplementBusinessprocessMonitoringisitvaluetheinvestment?

ImplementingBPMwillhelpinprotectingyourinitialinvestmentbystabilizingyoursystemfaster.
Ifyoursystemsarenotstableandyouseedisturbanceinyourregularprocessbecauseoffailuresininterfacesand/
orbackgroundprocessesindicatesthatBPMhastobesetup.

Thisismorerelevantforsolutionswhicharejustliveorwhicharestillevolving.

CanwesetupBusinessProcessImprovementalongwithMonitoring?

Whenthebusinessprocessarestableyoucanlookforbusinessprocessimprovement,thesearebasicallylong
processeddocumentsbasedontheplanneddatebutarestillopene.g.opensalesordersoflastyear.

Thesedeviationsarecausedby:
1.Wrongconfiguration
2.Poormasterdatamaintenance
3.Usertraininggap

IngeneralmostoftheSAPcustomerswillhaveitdifficulttoactivatetheapplicationspecificpartofbusinessprocess
monitoringdirectlywithsensiblethresholdvaluesbecauseofabovedeviations.Soitssuggestedtofirstsetup
BusinessProcessParalyticsfortheseandclearthebacklogs,lateronmovetoregularmonitoringforthesetohavea
controlonbacklogs.

ThesecanbemonitoredusingapplicationspecificmonitorswhicharepartofBPM.

WhentoimplementBPA?

BPAisanenhancementtoBPM.Whenyourbusinessprocessesarestableandyouwantmostofinitialinvestment&
achieveoptimum.
BPAisusedtoimprovethebusinessprocessefficiency,wecansetupabusinessKPIandmeasureitusingBPA.

IfyourarenotabletomeetbusinessKPIsorwanttoimproveleadtimeofyourprocesse.g.completeOTCcyclein4
hours.AlltheseKPIscanbesetandmonitoredinBPA.

BPAwillcollectapplicationspecificdataandstoresininfocubesofSolManforanalysis.

Whendoweneedtosetupcrossdatabasecomparison?

IfyoursolutionisspreadacrossmultiplesystemsbeitSAPornonSAPandthedataexchangetakesplaceacross
systems,thenweneedachecktoensuredataconsistency.

Interfacemonitoringisalreadycheckingforfailuressoagainwhyineedonemorelevelofcheck?

Interfacemonitoringwillalsodothesameactivitybutonlyforthegiventimeframe.Dataconsistency

managementshouldbesetupasanadditionalsafetynettodiscoverinconsistenciesthathaveoccurred
duetoothercauseslikeupdatetermination,ABAPdumpduringupdateetc.
Hopethiswillbeusefulandwilladdsomeknowledgetoreaders.

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Categories:BusinessProcessOperations

http://scn.sap.com/community/itmanagement/alm/solutionmanager/blog/2015/05/08/understandingbpmfrombusinessangle

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5/10/2015

UnderstandingBPMfromBusinessangle|SCN

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