Академический Документы
Профессиональный Документы
Культура Документы
Here is a person (C M - the name he uses for his third party form 'alias') who has not
been an Exetel customer since April 2007 making an allegation that is criminal libel.
If he would like to give his legal representative's details to us we will present him him with a
defamation claim.
He is simply a stupid little child using the anonymity of a web device to attempt to defame
a reputable company.
Then, you piece of childish sh** , present some details via your selected legal advisor.
You certainly haven't given Martin Vu any information he requested to investigate your
claim.
It stayed pretty polite for Whirlpool, with a reasonable initial complaint topic, if it is indeed
true. An ex-customer who left for another ISP is not to be expected to be in love with you.
That's his worry. If we keep it alive here the Whirlpool trolls will come out in force.
The guy is obviously another knob jockey is the following even possible?:
"Oh and on the credit card, I think I have a new card. This is what is concerning me more.
The card number is the same, but the expire has be changed for 3 years forward. Would
exetel do the maths and automatically update my credit card detals in there system? "
How is billing supposed to know that his institution goes forward 3 years upon renewal? Mine
http://forum.exetel.com.au/viewtopic.php?f=288&t=34190&start=0&view=print 05/11/2009
Exetel User Help Forum • View topic - Whirlpool Moron Of The Week (11) Page 2 of 4
doesn't and failed the other day via Paypal because I have a new card with new expiry date
even though the number is the same.
Dazzled wrote:It stayed pretty polite for Whirlpool, with a reasonable initial complaint
topic, if it is indeed true. An ex-customer who left for another ISP is not to be expected to
be in love with you. That's his worry. If we keep it alive here the Whirlpool trolls will come
out in force.
It's libel.
From: Martin Vu
Sent: Thursday, November 05, 2009 5:43 PM
To: 'John
Hi John,
The expiry date for the credit card is 01-03-2010 for both his old ADSL account and his
hosted service.
Martin
________________________________________
From: John Linton
Sent: Thursday, November 05, 2009 5:32 PM
To: 'Martin
John
From: Martin
Sent: Thursday, November 05, 2009 5:19 PM
To: 'John Linton'
http://forum.exetel.com.au/viewtopic.php?f=288&t=34190&start=0&view=print 05/11/2009
Exetel User Help Forum • View topic - Whirlpool Moron Of The Week (11) Page 3 of 4
Hi John,
After investigating the issue the customer’s charges were due to his domain/hosting services
with exetel, he didn’t put through a cancellation for this particular service which was why
there were charges.
I have requested him to email me in order to get a confirmation to cancel the account.
I have discussed the issue with the staff that was talking to the customer; he has confirmed
that he didn’t hang up the telephone call.
The customer requested to talk to a staff in billing, he then advised the customer that all
billing enquires must be done via email.
Martin
________________________________________
From: John Linton]
Sent: Wednesday, November 04, 2009 7:43 AM
To: 'Martin
Cc: 'Brendon Cho'; rohans@exetel.com.au
Subject: RE: http://forums.whirlpool.net.au/forum-re ... ?t=1312738
Thank you,
John
From: Martin
Sent: Tuesday, November 03, 2009 9:57 PM
To: 'John Linton
Subject: RE: http://forums.whirlpool.net.au/forum-re ... ?t=1312738
Hi John,
I have responded to the post, I will give you an update regarding the matter once the
customer confirms his/her details.
Martin
________________________________________
From: John Linton
Sent: Monday, November 02, 2009 7:17 PM
http://forum.exetel.com.au/viewtopic.php?f=288&t=34190&start=0&view=print 05/11/2009
Exetel User Help Forum • View topic - Whirlpool Moron Of The Week (11) Page 4 of 4
To: 'Martin
Martin,
John
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group All times are UTC + 10 hours [ DST ]
http://www.phpbb.com/ Page 1 of 1
http://forum.exetel.com.au/viewtopic.php?f=288&t=34190&start=0&view=print 05/11/2009