NATIONAL

ASSESSMENT
TOOLS

EVIDENCE PLAN

COMPETENCY STANDARD

COMPUTER HARDWARE SERVICING NCII

UNIT OF COMPETENCY

INSTALL COMPUTER SYSTEMS AND

NETWORKS

Demonstration

Oral Questioning

[tick the column]

Written Exam

Ways in which evidence will be collected:

The evidence must show that the candidate

2.1Follows OH&S policies and procedures for installing
devices/systems. *

2.2Installs devices / systems in accordance with requirements,

without damage or distortion to the surrounding environment
or services.*

2.3Carries out variation to devices / systems installation in

accordance to customer/client requirements.
2.4Terminates and connects devices / systems a in accordance
with requirements.*
2.5Responses to unplanned events or conditions in accordance
with established procedures.

2.6Obtains approval in accordance with established procedures

from appropriate personnel before any contingencies are
implemented.
2.7Undertakes on-going checks of the quality of the work in
accordance with established procedures.*

Candidates Signature:

Date:

DEMONSTRATION

CandidatesName:
AssessorsName:
Unit of competency:
Qualification:

INSTALL COMPUTER SYSTEMS AND NETWORKS

COMPUTER HARDWARE SERVICING NCII

Date of assessment:
Time of assessment:
Instructions for demonstration
Given the necessary materials, tools and equipment, you are required to
DISASSEMBLE / ASSEMBLE a computer unit in accordance with the
standards of your qualification within 1 hour.
Materials, Tools, Equipment/Testing Devices and PPE
Protective eyewear, Digital multi-meter, Wire stripper with bolt cutter, Pliers (assorted)
Screw drivers (assorted), Soldering iron, Desoldering tool, Allen wrench (0.05 0.25 inch)
Flashlight, IC insertion/extraction tool, Mirror (inspection), RS 232 pin insertion/extraction tool
Sharp pointed tweezers, Antistatic wrist wrap, LAN Tester, Crimping tools. Paintbrush, eraser,
wiping cloth. Personal computer systems and devices. Monitor System unit and its components
e.g., motherboard, power supply.

OBSERVATION

to show if evidence
is demonstrated

During the demonstration of skills, did the

candidate..

Yes

Follows OH&S policies and procedures for installing

devices/systems.
Installs devices / systems in accordance with
requirements, without damage or distortion to the
surrounding environment or services.
Carries out variation to devices / systems installation in
accordance to customer/client requirements.
Terminates and connects devices / systems a in
accordance with requirements.
Responses to unplanned events or conditions in
accordance with established procedures.
Obtains approval in accordance with established

No

N/A

procedures from appropriate personnel before any

contingencies are implemented.
Undertakes on-going checks of the quality of the work in
accordance with established procedures.

The candidates demonstration was:

Satisfactory

1. Instruction for
demonstration should contain
a condition, performance and
standard of performance.
2. Copy all the evidences with
check under demonstration
method in your evidence plan
and paste it under the
observation column below and
change/remove s, es, or ies to
make it singular.

Not Satisfactory

QUESTIONING TOOL
Questions to Probe the Candidates
Underpinning Knowledge

Satisfactory
Response

The candidate should answer the following questions:

Yes

No

Extension/Reflection Questions
1. In operating system installation, aside from Windows
XP, can you install a latest OS, say Windows 8?
Explain.
Safety Questions

2. What is the proper way to handle a printed circuit

board such as the memory module?

Contingency questions
3. What will you if you hear a loud bang in your Power
Supply Unit while energizing your PC?
Infrequent Events
4. What will you do if one of the computer component
breaks down while performing installation?
Rules and Regulations
5. How can you say that you follow strictly the computer
labs rules and regulations?
The candidates underpinning knowledge was:

Satisfactory

Not Satisfactory

Not Satisfactory

Feedback to candidate:

The candidates overall performance was:

Satisfactory
Candidates signature:

Date:

Assessors signature:

Date:

Acceptable answers are:

1. Installation of Windows 8 is almost the same as installing Windows
XP. However, you must see to it that the requirements of installing
Windows 8 must be meet in order for it to work properly. (Correct size
of HDD, the motherboard and processor type, and enough memory
and disk space).
2. The proper way of handling or holding a memory module is by holding
the memory module by the outside edges only. Before you begin
handling a memory module or opening the case on a computer
system, be sure to attach an antistatic device to your body and then to
an unpainted metal component on the chassis of your system.
Computer systems are susceptible to potentially damaging
electrostatic discharge pulses. An Electrostatic Discharge (ESD), also
known as static electricity, is a transfer of energy that can damage
sensitive computer circuitry.
3. Unplug your unit and carefully check what is the cause of power
supply unit failure. Check all power supply connectors and see if
there is something shorting them. Request for another good known
power supply and test the unit again.
4. Rules and Regulations are given to any person new and unfamiliar to
the place. As a new comer and as a trainee, the first you remember is
to follow the house rules and regulations.

Assessors signature:

RECORDING SHEET FOR ORAL QUESTIONING

Candidates name:
Unit of competency:

INSTALL COMPUTER SYSTEM AND NETWORKS

Qualification:

COMPUTER HARDWARE SERVICING NCII

Satisfactory Response

Oral/Interview Questions

Yes

No

1. What is the function Northbridge Chip IC?

Southbridge Chip IC?

2. What do you mean by volatile memory? Nonvolatile memory?

3. What do you mean in flashing the BIOS?

4. Safety is the first concern of the job. Why we

need to use an antistatic wrist strap?

5. What is primary partition?

The candidates underpinning knowledge was:

Satisfactory

Not satisfactory

Candidates Signature:

Date:

Assessors signature:

Date:

Acceptable Answers are:

1. The Northbridge is the chip or chips that connect a CPU to memory,

the PCI bus, Level 2 cache and AGP activities. The Northbridge chips
communicate with the CPU through the FSB. The Southbridge is the
chip that controls all of the computers I/O functions, such as
USB, audio, serial, the system BIOS, the ISA bus, the interrupt
controller and the IDE channels.
2. Volatile memory is computer storage that only maintains its data while
the device is powered. Most RAM (random access memory) used for
primary storage in personal computers is volatile memory.
Non-volatile is a term used to describe any memory or storage that is
saved regardless if the power to the computer is on or off. The best
example of non-volatile memory and storage is a computer hard
drive, flash memory, and ROM.

3. Flashing the BIOS is akin to updating software on your operating

system but is a different process because the BIOS software is stored,

not the hard drive, but rather on a chip on the motherboard.
In order to update the BIOS, the software chip must be completely erased and
updated with a flash utility; this is essentially the process known as flashing the
BIOS. This is referred to as flashing because the BIOS code is stored in flash
memory.

4. An anti-static wrist strap is a key piece of safety gear that helps to

prevent the buildup of static electricity near sensitive electronics or

other projects where static charge could damage electronics or cause
safety issues.

5. Primary partition is the very hard disk partition which can be used to

install Windows operating system, and only one primary partition can
be set as active to boot operating system at a time. It is created by
using unallocated space rather than free space.
Assessors signature:

Date: