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Wheaton, IL 60189
A detail-oriented, self-motivated business professional with extensive experience in operations management, strategic
planning, and promoting long-term business objectives. Proven track record of optimizing efficiency of daily
operations while providing insightful vision for future growth. Seeking to contribute capable leadership and employee
development skills, expertise, and a passionate commitment to excellence in a challenging new position within a
progressive organization.
SUMMARY
Operations Management: Ground up experience in facility maintenance evident through a number of
promotions within organization. Successful in creating top-performing maintenance operations to produce
results. Design and execute aggressive programs to drive compliance, increase quality, reduce costs and
standardize operations. Success in strategic operations, capital and asset planning as well as value
engineering, continuous improvement and metrics analysis/reporting. Proficient in recognizing operational
components in need of enhancement/rectification; success in expeditiously evaluating all possible/plausible
options, and consistently implementing results-oriented solutions.
Relationship Building: Able to quickly establish sincere, professional relationships built on trust and honesty
with diverse groups of co-workers and clients. Proven success in recognizing deficiencies and implementing
programs which have made direct, rapid and significant contributions to the bottom line of the organization.
Adaptability: Versatile professional, skilled at performing optimally in ever-changing environments.
Observant and quick-thinking; able to efficiently master new business processes and quickly comprehend all
aspects of complicated situations.
Impeccable Work Ethic: Prepared to go above and beyond the call of duty to ensure organizational goals are
met. Tenaciously execute all projects while providing visionary insight for optimization. Gifted at translating
big-picture vision into practical, strategic action plans for success.
COSI INC
1978 to 2011
maintenance expenses. Coordinated the proper phasing of location remodels. Utilized existing Maintenance
Supervisors as Project Managers for remodels; ensured budgetary compliance and limited cost overruns by deploying
a cost tracking system allowing rapid review/cost approvals. Established and implemented a capital tracking system
(via Outlook) to increase visibility into capital spending (by type/category) and streamline the approval process.
Selected Achievements:
Managed a National Facilities Remodel program with 20-40% savings per project.
Saved $1.2 million annually in liability payouts through the implementation of a preventive maintenance
program for exercise equipment.