Mark Hadfield

Address : 4 Magdalene Close Home Telephone : 01293 883543

Pound Hill Mobile : 07982 196183
Crawley E-mail :
West Sussex markhadfield68@hotmail.co.uk
RH10 3TH Nationality : British
United Kingdom Driving Licence : Clean Full UK

Personal Profile
A team player, who is self-motivated, used to working unsupervised to tight deadlines in a highly pressurised
environment. Able to prioritise and manage time effectively. Excellent communication skills through all levels of
management as well as 3rd party customers. Computer literate in many software packages.

Career History

Virgin Atlantic Engineering Limited

Outsourced Maintenance Manager – November 2002 to December 2008

I was responsible for:-

• the management of all Virgin Atlantic’s (B747 & A340) outsourced airframe maintenance activities.
• the monitoring of 3rd party maintenance organisation performance.
• the local management of the liaison team, ensuring manpower is fully utilised.
• the negotiation of routine and non routine man hour charges with contracted 3rd party maintenance
organisation.
• the control of inspection and maintenance standards with the use of a quality control programme.
• monitoring check planning schedules, spares delivery and check progress to ensure that targets are met.
• promoting and maintaining a close, efficient working relationship with all customers, both internal and
external.
• the compilation of airframe maintenance reserve claims.
• The compilation and management of the outsourced maintenance budget, approx £20 million per annum.

Achievements
• Responsible for the A340 maintenance contract switch from SR Technics (Ireland) to Lufthansa Technik
Philippines, following extensive bench marking, selection process and contract negotiations
• Part of the engineering team involved with the ongoing timely delivery of the ‘Upper Class Suite’ product
on the Virgin fleet.
• For the period of 1st January 2005 to 31st December 2005, a reduction in the B747-400 outsourced
maintenance costs of 25% (3 Million Euros). This was achieved though benchmarking selected third party
maintenance repair organisations and re-negotiating existing contracts.

Virgin Atlantic Engineering Limited

Senior Planning Engineer Boeing Fleet Team – April 2000 to November 2002
Responsible for ensuring the effective planning of maintenance on the Virgin Atlantic Boeing Fleet in close liaison
with production, materials, commercial and 3rd party maintenance organisations, thus having a significant result on
the 3rd Party maintenance budget expenditure. Providing a leadership role amongst the planning engineers,
assisting with problem solving, communication, balancing and planning workloads as well as addressing inter-
departmental issues. Promoting and maintaining a close, efficient working relationship with all customers, both
internal and external.

Achievements
 • Introduction of heavy maintenance visit works programmes with man-hours 12 months in advance of
inputs, to aid in accurate downtime allocation and 3rd party maintenance organisation sourcing.
• Transition to fleet streaming and taking responsibility for the maintenance programmes and modifications
areas, whilst still maintaining pre-determined service level agreements.

Virgin Atlantic Engineering Limited

Planning Engineer - March 1991 to April 2000

Responsible for
• The compilation of maintenance visit work summaries, man-hour requirements and workpacks for the
B747-100 / -200 / -400 Fleets.
• Providing maintenance planning support to the Operational, Engineering Departments as well as 3rd party
maintenance organisations.
• Raising of Ad-Hoc workpacks for out-of-phase AMS tasks and scheduled engine / APU changes.
• Implementation of major modification programmes, ensuring aircraft downtime requirements are co-
ordinated effectively with the airlines operational requirements.
Achievements
• Generation of AD268 statements for the B747-100 / -200 / -400 & A340 fleets.
• Implementation and control of the airline’s B747-100 / -200 corrosion prevention and control programme.

Air Europe Limited

B737-300 / -400 Fleet Planning Engineer (Airlines of Europe) – October 1990 to March 1991
Responsible for the compilation of maintenance visit work summaries, man-hour requirements and workpacks for
the 25 aircraft of Air Europe (UK), Air Europa (Spain) and Air Europe Scandinavia (Norway). Raising of ad-hoc
workpacks for out-of-phase AMS tasks and scheduled engine / APU changes. Providing maintenance planning
support to 3rd party contractors.

Air Europe Limited

Planning Officer – October 1989 to October 1990
Responsible for providing a high level of administrative support and assistance to the maintenance planning
engineers for the airlines of Europe fleet of B737-300 / -400, B757 & Fokker 100 aircraft. Main areas of
responsibility included the implementation and monitoring of engineering orders including mandatory,
manufacturer and in-house maintenance tasks. Assisting the planning engineers in raising maintenance visit work
summaries and workpacks.

Rediffusion Flight Simulation

Planning / Production Engineer – August 1988 to September 1989
Responsible for production of engineering layouts from detail, assembly and installation drawings. Supporting the
manufacturing and production requirements of the sub-contractors. Supporting the requirements of the production
workshop and liaison with the drawing department regarding manufacturing, assembly and installation
deficiencies.

Rediffusion Flight Simulation

Mechanical Engineering Apprentice – August 1984 to August 1988
A four year apprenticeship with a requirement to have 3 month placements in various parts of the business which
included manufacturing and production techniques, development and design techniques, commercial appreciation,
quality assurance, objective training and general training.

Qualifications
1984 to 1989 BTEC Higher National Certificate in Mechanical Engineering.
Crawley College of Technology, Crawley, Sussex.
1980 to 1984 ‘O’ Level Mathematics, Geography, English and Physics.
CSE Computer Studies, French and History.
 Court Lodge School, Horley, Surrey
Training
B747-200/400 Aircraft Gen Fam course Airbus A340 Aircraft Gen Fam course
General Electric CF6-80C2 Gen Fam course Fokker 100 Aircraft Gen Fam course
Pratt & Whitney JT9D Tech Fam course Boeing 2001 Structures conference
Rolls Royce RB211-524D Tech Fam course Appraisal Training
Boeing Ageing Aircraft corrosion prevention and Control Programme course
Boeing Production Planning requirements to maintain continued airworthiness seminar
Boeing structural maintenance programme consolidation seminar
TSC Aircraft maintenance and reliability seminar and maintenance management seminar

Interests
Computers, DIY, Motorsport, Photography, Radio Controlled Models & Fitness Training