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The person so authorised may collect the card after surrendering the
acknowledgement slip issued at the time of submission of the application.
The AC/TSO may refuse to hand over the new family card to such a person if he
has a reason to suspect the bonafides of the person authorised. The AC/TSO may
then send a reply by postcard to the applicant stating the reasons for the refusal to
handover the card.
9. What can applicants do if there is delay beyond 60 days from the application date ?
Applicants may contact the Assistant Commissioner or Taluk Supply Officer
concerned and find out the reasons for the delay.
Officers and staff of the department are liable for action if they wantonly delay
applications.
Applicants may speak to Deputy Commissioner, North or Deputy Commissioner,
South if within the city of Chennai and it's belt area.
Applicants may speak to the District Supply and Consumer Protection Officers of
the district concerned.
If the AC or DC offices do not respond, applicants may also, if needed, also report
the same by email or telephone to the Commissioner, Civil Supplies and Consumer
Protection.
10. To whom does appeal lie if my application is rejected ?
Deputy Commissioner of Civil Supplies , Chennai City, North and South , Civil
Supplies and Consumer Protection Department , Chennai 5 in respect of Chennai
city and the belt areas around.
In respect of other areas the District Revenue Officer of the district.
11. What are consequences of filing false or misleading information in applications?
Applicants must be aware that every family card means a subsidy expenditure of
approximately Rs. 2000 per year for a green card. Hence, diversion of public
resources by filing false information about members of family or giving fictitious
addresses is wrong and would be liable under section 7 of the Essential
Commodities Act. Such applicants would be liable for criminal prosecution and
consequent punishment under the law.
Therefore, applicants are requested to file correct information about members of
family living with them to avoid the following:
Prevent inclusion of family members who are already included in any other family
card in Tamil Nadu or elsewhere
File correct addresses