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CLARK KELLOGG
PS-GRADUAES
You will understand the problem finding / problem solving process in the context of
BENEFITS
The focus of this workshop is to provide you with a set of skills that will allow you to lead
innovation in a climate of significant challenges, or what some call wicked problems. From
managing climate change to alleviating global poverty to developing new products, services or
operational efficiencies in your company, these problems volatile, uncertain, complex and
ambiguous defy simple explanation and resolution. Dealing with them requires innovative
leadership and new ways of understanding both problems, solutions and context. This workshop
focuses on delivering to you some of those basic innovation skills drawn from the fields of critical
thinking, design thinking and systems thinking.
You are, most likely, already an experienced problem solver. However, it is perhaps even more
critical to become an experienced problem finder solving the wrong problem may be worse
than not solving a problem at all. What does this workshop have to offer you? Perhaps you will
find value in learning a different approach to seeing, understanding, collaborating, reframing and
building multiple non-linear solutions. We use tools from the discipline of design i.e. design
thinking to understand problems and craft solutions. The design thinking process is not a
substitute for traditional problem-solving methods. It is an alternative to them. It is a set of skills,
tools, and mental models that will allow you to lead innovation. You will learn language, skills and
processes that you can use in your work and life.
Specifically, well work with ways of collecting information to understand a problem, framing and
re-framing that problem, coming up with a range of solutions and then gathering feedback to
evaluate and evolve those solutions. Well apply those frameworks and tools to understanding
problems, prototyping solutions and telling innovative stories. This is a learn-by-doing workshop.
There will be a lot of doing to develop facility with a ideas and tools that you can use on Monday
morning.