id557x - 2013-2014

Internship
Industrieel Ontwerpen

Course manual

Printing instructions

For easy reading please follow the instructions below:

print this course manual double sided and without scaling and rotating etc. and include the appendices
A1-A3. A4 is for international students from outside the EU only.
cut away the bottom half of the main manual including appendix 1 and 2 and staple them together.
keep appendix 3 safe for evaluation purposes, your company mentor will fill it out during an evaluation
meeting at the end of your internship.
You now have a handy course manual which you can keep with you during your internship.

Content

Introduction

Objectives

Education method

Duration and Credits

Grading

Enrollment

Deliverables

Organise your internship: Steps to take

Internship report

Information for international students

Insurance 8
Appendices:
Links

A1

Articles 8.1 and 10.2 of the OER concerning internship

A2

Review forms

A3

Immigration procedures for students from outside the EU A4

Flyer: Going abroad? Let us know!

A5

Introduction

Internship is an elective course of the Master programme of Industrial Design Engineering. Its purpose is to
provide an introduction into the professional practice of industrial design. You will have to perform full time
professional activities relevant to your Master programme in cooperation with a company or design studio.
This course manual will try to answer most of the questions you might have about this elective.

Objectives

At the end of the internship you will have:

seen how product development or related research takes place within a company or design studio
gained insight into future career possibilities and personal preferences.

Education method

The internship elective is self study. There is no guidance available but when you have questions you can
contact the internship coordinator (m.e.bolleboom@tudelft.nl) or walk by his office (B-3-080). You dont
have to make an appointment when you have only a few questions.

Duration and Credits

An internship in the Netherlands (ID5572) lasts at least 6 weeks (30 days) and is rewarded with 9 ECTS. An
internship abroad (ID5573) lasts at least 8 weeks (40 days) and is rewarded with 12 ECTS. This elective can
1

be done on a part-time basis however you need approval of the internship coordinator and you will have to
work for at least 3 consecutive days a week.

Grading

The internship is not graded, you will get a V in Osiris meaning that you passed the course. Futhermore it
will not interfere with your grade average.

Enrollment

Before the start of the internship you have to enroll by filling out the application form which you can find on
the internship website (http://www.io.tudelft.nl/internships) or use this direct link:
http://des-eng.io.tudelft.nl/apply-for-internship-id557x.
Important:
The internship must be approved of by the internship coordinator at least 5 work days before the start
of the internship. You will not receive credits when you do not comply!
When the internship takes place abroad you need to register your contact details in the Osiris Stay
abroad module! (see flyer attached to this manual).

Deliverables

A brief internship report (10-15 pages) describing:

When your internship took place abroad add a
your goals
chapter about:
experiences and insight gained during the
cultural differences
internship
housing
the tasks you performed
traveling
the company
etcetera.
etcetera.
A filled out and signed review form (appendix A4) by your company mentor.

Organise your internship: Steps to take

The following steps should be taken to organize your internship:

In more detail

1. Gather information
a. When, where and with what kinds of companies do you want to do your internship with?
b. When you want to go abroad check sites of Wilweg, TU Delft Buitenland and the Ministery of Foreign
Affairs, etcetera (see links appendix 1).
c. Talk with fellow students, teachers and/or the internship coordinator.
2. Contact companies
a. Make a portfolio, write your rsum and motivation letter. Find more about writing a rsum and
motivation letter on the websites of the Qompas Student Career Service and Intermediair. On the
internship website you can find more information about writing a portfolio. Especially the document
by Charles Ingrey-Senn is very informative, with a lot of tips from an employers point of view.
b. Make a selection of companies, design studios, etc. you want to work with. Check the internship
website or check the bulletin board at the entrance of the faculty. You can make use of a search
engine to locate businesses as well.
c. Start approaching companies. Send them your personalised motivation letter with your rsum and
portfolio. Explain why you want to do an internship with their company and what you would like to
learn. E-mail is almost always an acceptable and even preferred way to apply for an internship. When
you apply for an internship abroad be sure to include information about the faculty and your Master
program.
3. Make arrangements
a. Inform the internship coordinator that you have a positive response.
b. Arrange for:
4

 period, start and end dates, assignments and compensation () with the company
legal rights (internship contract)
insurance (health, liability), see Insurance on page 8
grants
c. When you go abroad think of:
checking for travel advise with the Ministery of Foreign Affairs.
Important: When the country you want to visit is considered unsafe your are not allowed to do
this internship, it will not be approved and you will not receive credits.
visa, insurance (health, liability, travel), vaccination (via internship coordinator), working permit
(via company).
informing people around you that you will be gone, for how long and where to reach you.
subletting your room, renting a room (company might be able to help you).
contacting IB-Groep and filling out the relevant forms.
following a language course and the course Intercultural Communication.
adding your contact information to Orisis Stay abroad module. It is obligatory since Jan. 1, 2011.
d. Enroll via the form on the internship website (http://www.io.tudelft.nl/internships, Aanmelden/Enroll
in menu) or use this direct link: http://des-eng.io.tudelft.nl/apply-for-internship-id557x at least 5
work days before the start of the internship (important when you want to receive credits).
4. Go!
a. Inform the internship coordinator that you have started your internship at the company and keep him
up to date on contact information.
b. Learn as much as you can during your internship. Schedule an evaluation meeting with the company
mentor after a few weeks. Ask your colleagues whenever you want to know more. Be assertive
5

and ask is you want to do/see things they are not offering. For instance if you would like to join a
colleague who is visiting clients or other companies, certain tasks you would like to help with, etc.
c. Make a short log of every work day or start writing your internship report during your time at the
company. Take pictures to include in the report.
d. Give your company mentor the review form (appendix A3) near the end of your internship and
schedule a final evaluation meeting.
5. Finish
a. Inform the internship coordinator that you are back.
b. Finish your internship report and send it to the company mentor for approval. After approval hand in
the report with the internship coordinator so he can schedule a meeting with you to evaluate your
internship. This meeting will take about 25 minutes and usually takes place in his office: 32 B-3-080.

Internship report

The internship report should be brief, about 10-15 pages, describing: your goals, experiences and insight
gained during the internship, a description of the tasks you performed, pictures/examples of your work,
a description of the company, and so on. Add a chapter about cultural differences, housing, traveling, etc.
when the internship took place abroad. The report can be in Dutch unless the internship took place abroad,
then the preferred language is English. Mail a digital copy of your report to the internship coordinator
(m.e.bolleboom@tudelft.nl) and put a paper version with the filled out review form in his mailbox (next to
the secretary office of the department Design Engineering, 32 B-3-090). The report will be the basis of the
evaluation meeting.
6

Information for international students

International student are entitled to do an internship as well but please check with your study advisor and
the international office first. Also check the Nuffic website (appendix A1), download the contract, read it
well and follow the instructions. Also print appendix A4 in this document to inform your company mentor
why they need to keep the contract and a copy of your passport at the company during your internship.
Some companies require a Burger Service Nummer (BSN), a special 9 digit registration code you received
when you applied for your visa. This code is needed when dealing with the Dutch Government. If you
didnt receive the code with your visa application please visit City Hall and ask for it before the start of you
internship.
Exchange students from outside the EU are not allowed to do an internship on their visa. The internship
company will have to apply for a work permit which takes about 10 weeks (5 weeks for publication of the
internship and 5 weeks for the application of the work permit) prior to the start of the internship. The
following link opens a document in Dutch with more information for the company: https://www.werk.nl/
pucs/groups/public/documents/document/wdo_009631.doc. It contains information, a checklist, rules and
regulations and the application form to apply for a work permit.
If you are an international student and want to do an internship abroad but within the EU please inform
the company so they can make necessary arrangements with their government when applicable. The Dutch
rules do not always apply to other countries. For internships in Germany there is a special page on the
website.

Insurance

It is very important to check with your insurance companies if your insurances cover internships. Sometimes
they dont cover because you get an allowance, sometimes the insurance doesnt cover because you go
abroad, etc. Important insurances to check are: health insurance, liability insurance and when you go
abroad you need to check your travel insurance as well. IPS Lippmann provides a good and cheap insurance.

When you still have a question

mail your internship coordinator or walk by his office and he will try to help you.

Appendices

Appendix A1, Links

For more information about internships here a short list of websites. There is a more complete list available
on the IO internship website.
I O internship website
http://www.io.tudelft.nl/internships
Qompas Student Career Service, information about writing a rsum, a motivation letter and much more
http://carrierestart.qompas.nl/sollicitatietools/sollicitatietools.aspx
Intermediair magazine, information about writing a rsum and much more
http://www.intermediair.nl/testen-tools
Wilweg, more information about internships abroad
http://www.wilweg.nl
TU Delft abroad website with more information about internships abroad and grants
http://www.tudelft.nl/buitenland
Ministery of Foreign Affairs, travel advise and a lot of tips
http://www.rijksoverheid.nl/onderwerpen/reisadviezen
Important: when the ministery has a negative travel advise the internship will not be approved.
Nuffic, a website for Dutch students about internships and study abroad and for international students
about study, internship and working in the Netherlands
http://www.studyinholland.nl/practical-matters/working-while-studying
IPS-Lippmann, website of a good and cheap insurance
http://www.studentsinsured.com/ips/
Sublet your room?
http://www.housinganywhere.com
A1

Appendix A2, Articles 8.1 and 10.2 of the OER concerning internships
In the past there has been some trouble with students taking an internship via other faculties. The OER
(Teaching and Examination Regulations) now contains a few articles specifically about the internship elective
which clearly state that this elective must be done at IDE in order to receive credits.
Here a preliminary version of the text as proposed by the Board of Examiners for the OER of 2009-2010:
Article 8 Electives and admission requirements
1. Electives, within the meaning of sections 2, 3 and 4 of the Implementing Regulations, can be offered by
the Faculty of Industrial Design Engineering (refer to the list of electives that is published in the (digital)
Masters Guide) or by another faculty within or outside The Netherlands of an equivalent level. An
exception to this regulation applies to an internship, see article 10.2.
Article 10 Electives and internships outside the faculty
2. Students who take an internship outside the faculty as their elective shall receive not more than 9 ECTS
for the elective. A maximum of 12 ECTS shall be awarded for an internship outside The Netherlands. An
internship taken in the framework of an IDE master program is to be offered exclusively by the IDE Faculty
and will be registered as an IDE elective.

A2

Appendix A3, Review forms

A3

EvaSys

ID557x - Internship bedrijfevaluatie 2013-2014 (NL)

Technische Universiteit Delft

Faculteit Industrieel Ontwerpen

Stagecordinator: Marco Bolleboom

Landbergstraat 15, 2628 CE Delft

Mark as shown:

Gelieve in te vullen met een ball-pen. Dit formulier wordt automatisch verwerkt.

Correction:

Gelieve correcties aan te brengen volgens het voorbeeld links om de scanresultaten te optimaliseren.

1. Beoordelingsadvies stage
Op papier in te vullen door de stagebegeleider van het bedrijf en op papier te retourneren aan de stagecordinator. De stagecordinator heeft een
afrondend gesprek met de student.

2. Studentgegevens
2.1

Naam student

2.2

Studienummer

2.3
2.4

Opleiding
Specialisatie (indien van toepassing)

DfI
Medisign

IPD
Automotive

SPD
Retail

3. Bedrijfsgegevens
3.1

Naam organisatie en afdeling

3.2

Naam stagebegeleider binnen bedrijf

3.3

E-mail

4. Stage
4.1

Onderwerp van de stage

4.2

Stageperiode gestart per

4.3

Stageperiode beindigd per

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EvaSys

ID557x - Internship bedrijfevaluatie 2013-2014 (NL)

5. Algemeen functioneren
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5.4
5.5
5.6
5.7

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5.3

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5.1
5.2

Hoe gaat de student om met de verantwoordelijkheden?

Hoe heeft u de motivatie, interesse en het enthousiasme van de student
ervaren?
Hoe beoordeelt u de achtergrondkennis (theoretisch en praktisch) van de
student?
Is de student initiatiefrijk?
Pikt de student nieuwe vaardigheden en kennis snel op?
Toont de student zelfstandigheid?
Is de student productief?

6. Praktische vaardigheden
6.1
6.2
6.3

Is de student praktisch vaardig?

Toont de student een kritische houding?
Heeft de student een logische en gestructureerde manier van werken?

7. Verslaglegging
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7.1

Heeft de student het schrijven van een

wetenschappelijk rapport onder de knie?
Is de student in staat relevante van irrelevante
informatie te scheiden?

8. Algemene opmerkingen

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Handtekening stagebegeleider van het bedrijf

go

8.6

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Algehele prestatie van de student; kunt u een classificatie geven:

Plaats en datum

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8.4
8.5

Ziet u de student als een toekomstige collega?

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Voldeed de student aan de verwachtingen?

Heeft u adviezen voor de student wat betreft zijn/haar professionele en/of persoonlijke ontwikkeling?

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8.2

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EvaSys

ID557x - Internship 2013-2014 - Company Evaluation form (EN)

University of Technology Delft

Faculty of Industrial Design Engineering

Internship coordinator: Marco Bolleboom

Landbergstraat 15, 2628 CE Delft

Mark as shown:

Please use a ball-point pen or thin felt tip. This form will be processed automatically.

Correction:

Please follow the examples shown on the left hand side to help optimize the reading results.

1. Review form internship

To be completed on paper by the company supervisor and to be sent on paper to the internship coordinator so he can schedule a
meeting with the student to finalise the internship.

2. Student personal details

2.1

Student name

2.2

Student number

2.3
2.4

Programme
Specialisation (if applicable)

DfI
Medisign

IPD
Automotive

SPD
Retail

3. Organisation details
3.1

Name organisation and department

3.2

Name company supervisor

3.3

E-mail

4. Internship
4.1

Subject of the internship

4.2

Internship started on

4.3

Internship finished on

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EvaSys

ID557x - Internship 2013-2014 - Company Evaluation form (EN)

5. General skills

5.2
5.3
5.4
5.5
5.6
5.7

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5.1

Is the student able to deal with the responsibilities associated

with the work?
What is the level of the student's motivation, interest and
enthousiasm?
What is the level of the student's knowledge (theoretical and
practical)?
Does the student show initiative?
Is the student able to implement new skills and knowledge
quickly?
Is the student capable of working independently?
What is the level of the student's productivity?

6. Practical skills
6.1
6.2
6.3

Does the student show practical skills?

Does the student show a critical attitude?
Does the student show a logical and structured way of working?

7. Reporting
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7.1

Is the student competent in writing a

(scientific) report?
Is the student able to distinguish relevant from
irrelevant information?

8. General remarks
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Did the student meet the expectations?

Do you have recommendations for the student concerning his/her personal and professional development?

8.3

Can you imagine the student as a future colleague?

8.4
8.5

Overall performance of the student; please indicate the category:

Place and date

8.6

Signature of company supervisor

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8.2

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Appendix A4, Immigration procedures for international

students doing an internship

A4

Immigration procedures for international students

doing an internship
If you are an international student who would like to do an internship in the Netherlands, then it is
quite likely that you will have to deal with certain immigration procedures. This factsheet explains
more about these procedures.

Can I work as an intern in the Netherlands?

If you are enrolled as a student in the Netherlands or in another country, you may work as an intern. An
internship is any work placement or practical training arrangement that aims to give you experience of the world
of work while you are studying. If you have already graduated, you will in general not be able to work as an
intern in the Netherlands. There are however other ways to gain work experience. You can find more information
about this on the Nuffic website: www.nuffic.nl/international-students/alumni/working-after-your-studies.

Do I need a work permit if I work as an intern?

The internship provider might need a work permit for you. Whether a work permit is needed, depends mostly
on your nationality and the country in which you study. In some cases a work permit is not needed; in those
cases the Dutch Labour Inspectorate (Arbeidsinspectie) may require your internship provider (the company
where you do your internship) to have an internship agreement1.
What is needed in which situations, is listed below.
Category intern

Work permit required?

Internship agreement required?

No
Category A
You are a national of Austria,
Belgium, Cyprus, Czech Republic,
Denmark, Estonia, Finland, France,
Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Liechtenstein,
Lithuania, Luxembourg, Malta,
Norway, Poland, Portugal,
Slovakia, Slovenia, Spain, Sweden,
Switzerland or the United Kingdom.

No

Category B
You are a student doing an
internship under an action
programme of the European Union
which is published in the Official
Journal of the EU (e.g. Leonardo da
Vinci or Erasmus internship).

No

No

1 The agreement is a formal internship agreement between the intern, the internship provider and the Dutch higher education institution. You can
download it from Nuffics website.

Category C
You are a national of Bulgaria or
Romania and you are studying at a
Dutch higher education institution.

No

Yes

Category D
You do not fall under category A,
B or C and you are studying in the
Netherlands and you are in the
possession of a Dutch residence
permit with the aim to study.

No

Yes

Category E
You do not fall under category A, B,
C or D.

Yes
(apart from exceptions)

No

Where can I find the internship agreement?

There is a special standardized agreement that replaces the work permit in the situations mentioned above.
You can find the agreement on the Nuffic website at: www.nuffic.nl/international-students/living-in-holland/
traineeships/internship-related-to-a-dutch-study-programme. It is important that the three parties mentioned
in the agreement, the student, the institution where the student studies and the internship provider, all sign the
agreement. The internship provider must be able to present this agreement to the Labour Inspectorate if asked
to do so. Use of this internship agreement is therefore NOT optional: it is compulsory.

Where and how do I need to apply for a work permit?

Applications for work permits must be submitted by the internship provider. Applications should be sent to the
UWV WERKbedrijf in Zoetermeer. The internship provider can download the application form for a work permit
from the website of the UWV WERKbedrijf.
Although a work permit is merely a formality in this situation, as the UWV WERKbedrijf applies simplified rules
(e.g. the employer does not need to show that there are others who are free on the labour market capable of
doing the job), it is still required. If the internship provider does not get one, he faces a penalty of up to 8,000. It
might even have consequences for your residency rights in the Netherlands.
The application form states which documents have to be included. With regard to interns some additional
supporting documents have to be included such as a declaration from your education institution stating that
the internship is a necessary part of your programme. Detailed information about what work you will do during
the internship must also be included. The UWV WERKbedrijf can provide further information about additional
documents that have to be included.
Applications are normally processed in about five weeks. Therefore it is important to start the application
procedure in time.

Do I need to arrange a visa?

If you fall under category A, B, C or D, you most probably do not need a visa or you are already in the
possession of a visa or a residence permit. If you fall under category E and you are not in the Netherlands yet,
you might need a visa to enter the Netherlands.

Whether you need a visa to enter the Netherlands depends on your nationality and the length of your stay in the
Netherlands. There are two types of visa for the Netherlands: the short stay visa (Visum Kort Verblijf or VKV) and
the provisional residence permit (Machtiging Voorlopig Verblijf or MVV). If your stay will be for a period of up
to three months, it is likely that you will need a short stay visa (VKV). If your stay will be for a period longer than
three months, you will probably need a provisional residence permit (MVV). Once you arrive in the Netherlands
you will need to apply for a residence permit, as the MVV is only a visa to enter Holland and is not valid as a visa
to stay here for a longer period of time.
Take a look at our visa wizard on the Nuffic website to see what rules apply to your situation.
If you need a short stay visa, you need to arrange it yourself at the Dutch embassy in your home country or the
country where you legally reside. If you need a provisional residence permit, your internship provider can apply
for this on your behalf. The application form can be found at the website of the IND.

Where can I get more information?

If you have questions about work permits, you can contact the UWV WERKbedrijf. Their telephone number is:
+31 79 750 29 03.
For questions about applying for a visa or a residence permit, you can contact the Immigration and
Naturalization Service (IND) on the following number: + 31 20 889 30 45. If you are already in the Netherlands
you can dial the following number: 0900 123 45 61.
If you have any other questions, you can also contact the Mobstacles-team at Nuffic: immigration@nuffic.nl. You
can also ask this team questions about the internship agreement.

The information contained in this publication has been compiled with the greatest of care. Nevertheless, we are unable to
guarantee its accuracy or completeness at the time of reading. The information may have been changed or updated. Nuffic
cannot accept any liability for these changes. We recommend that you verify the accuracy of the information yourself where
appropriate.
All intellectual property rights for this publication belong to Nuffic. No part of this work may be reproduced, stored in an
automated retrieval system or published in any form, without the prior written permission of the author.
Nuffic, July 2011
Nuffic is the Netherlands
organisation for international
cooperation in higher education.
Our motto is Linking Knowledge
Worldwide. This means linking
people, because its knowledge
that makes us unique as people.
Nuffic works in line with Dutch
government policy to serve
students and higher education
institutions in three key areas:

Programme Management
Administrating international mobility programmes (scholarships)
and institutional cooperation programmes.
Information Services
Providing information about higher education systems in the
Netherlands and in other countries; providing credential evaluation
services; providing information in the Netherlands about studying
abroad, and in other countries about studying in Holland;
promoting Dutch higher education in other countries; encouraging
international mobility.
Expertise
Conducting studies into international cooperation in higher
education; providing information to expert groups and consultation
forums; transferring our knowledge of international cooperation in
higher education through courses and seminars.

Nuffic
Kortenaerkade 11
P.O. Box 29777
2502 LT The Hague
The Netherlands
t +31 (0)70 42 60 260
f +31 (0)70 42 60 399

www.nuffic.nl

A5

Going abroad? Let us know!

Ga je in het kader van je studie aan de TU Delft naar het buitenland, dan ben je vanaf
1 januari 2011 verplicht om je contactgegevens in OSIRIS te registreren.

From January 1, 2011 you are obliged to

register your contact details in OSIRIS, if you
are going on a study-related trip abroad.

Bij eventuele calamiteiten zal vooral je

verzekering - en indien nodig de Nederlandse ambassade - zich voor je
inzetten. Maar ook de TU Delft voelt zich
verantwoordelijk voor haar studenten.
In geval van nood kan de TU Delft ook
assisteren door bv. contact op te nemen
met je familie of met de instelling waar
je verblijft. Daarom willen we graag
weten waar onze studenten zijn.

Waarom wil de TU Delft weten

waar ik ben?

Wat moet je doen?

Voor bepaalde verblijven in het buitenland moet je vooraf toestemming hebben van je faculteit
of bv. een cordinator. De regels verschillen per faculteit. Surf daarom voor specifieke informatie
naar www.buitenland.tudelft.nl, klik op Stap 2 Regelwerk en klik dan door naar Goedkeuring
buitenlandverblijf en naar de buitenlandsite van je faculteit.
Log vervolgens via Blackboard in in OSIRIS en klik op de nieuwe knop Stay abroad.
Maak een New Request aan, vul de gevraagde gegevens in en verstuur (submit) je request.
Je krijgt dan via de e-mail een automatisch bericht dat je Request is goedgekeurd.
Vul vervolgens je Contact Information in op het scherm Stay abroad.
Als je contactgegevens tijdens je verblijf in het
buitenland veranderen, vergeet dan niet om deze
aan te passen in OSIRIS.
En mocht je verblijf in het buitenland niet
doorgaan, stuur dan een e-mail met daarin je
naam, studienummer en de reden van annulering
naar internationaloffice@tudelft.nl.

Why does TU Delft have to know

where I am?
In case of an emergency your insurance
company - and sometimes even your embassy
- will try to assist you. TU Delft however, also
feels responsible towards its students. TU
Delft may also be able to assist you, for
instance by contacting your family or the
institute where you are staying. That is why
we want to know where our students are.

What to do?
For certain trips abroad you need the permission of your faculty or exchange coordinator.
Procedures differ between faculties. So for specific information and procedures go to
www.studyabroad.tudelft.nl, click on Step 2 Preparations and follow the link to Approval stay
abroad and from there to the international page of your faculty.
Then login into OSIRIS through Blackboard and press the new Stay abroad button.
Make a New Request, fill in the requested details and submit your request.
You will receive an automated response that your Request has been approved.
Then fill in your Contact Information on the screen Stay abroad.
If your contact details change during your stay abroad, do not forget to update them in OSIRIS.
And if your trip abroad is cancelled, please send an email stating your name, student number
and the reason for the cancelation to internationaloffice@tudelft.nl.

TU Delft
Faculteit IO
Marco Bolleboom
Landbergstraat 15
2628 CE Delft
m.e.bolleboom@tudelft.nl
www.io.tudelft.nl/internships
kamer 32 B-3-080
+31-15-2782864