Академический Документы
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Культура Документы
Report on
Sales Personnel Planning & Training
Submitted by:
Ferrer, Noegie
Gabales, Joyce Lynne S.
Galang, Micah Ruth
Garcia, Abegail Mae
Gonzalez Marie Dionna Mae P.
Gopez, John Christopher C.
Grace, Joana Marie A.
Village 4
BSBA- MM 3-1N
SALES PERSONNEL
Creating a strategic plan for your company always involves a dedicated chunk of
time devoted to the process.
Creating a strategic plan for your company always involves some preparation,
and a gathering of the best minds in the company.
Strategic planning for your company always involves the discipline to adhere to a
formalized process.
A. Job Description
A job description is a list that a person might use for general tasks, or functions,
and responsibilities of a position.
B. Job Specification
Also known as employee specifications, a job specification is a written statement:
Educational qualifications
Specific qualities
Level of experience
Physical
Emotional
Technical
Communication skills
It also includes general health, mental health, intelligence, aptitude, memory,
judgment, leadership skills, emotional ability, adaptability, flexibility, values and ethics,
manners and creativity, etc.
TRAINING
-
Process of learning
Teaching new employees basic job skills they need to perform their job
Developing skills and acquiring new skills for current employees for better
job performance
Types of Training
1. On the Job Training
The on-the-job training method takes place in a normal working situation,
using the actual tools, equipment, documents or materials that trainees
will use when fully trained. On-the-job training has a general reputation as
most effective for vocational work. Employee training at the place of work
while he or she is doing the actual job. Usually a professional trainer (or
sometimes an experienced employee) serves as the course instructor
using hands-on training often supported by formal classroom training.
Examples
Coaching
Hands on skill development of a trainee from the help of the
trainer/ manager
MentoringOne on one relationship
Mentor is sharing knowledge and past experiences to the
trainee
Job Rotation
It is the process of training employees by rotating them
through a series of related jobs.
Internship
An internship is a job training for white-collar and professional
careers.
Short term usually last for 3 months or a semester
Controlled environment
No interruptions
Off-the-job training method takes place away from normal work situations
implying that the employee does not count as a directly productive
worker while such training takes place. Off-the-job training method also
involves employee training at a site away from the actual work
environment.
Examples
Lectures and Conferences
Every training programme starts with lecture and conference.
Its a verbal presentation for a large audience.
Role playing
Each trainee takes the role of a person affected by an issue and
studies the impacts of the issues on human life and/or the
effects of human activities on the world around us from the
perspective of that person.
Simulation
is the imitation of the operation of a real-world process or
system over time
A. Company
A company is an association or collection of individuals, whether natural
persons, legal persons, or a mixture of both.
Corporate training
is a means of ensuring that employees improve skills and enhance
performance by focusing on professional development
Leadership training
-is another popular area of corporate training.
It's useful to make a list of people involved in training in your company, for
example:
The education manager
Appointed trainers/apprenticeship coordinators
Skilled workers
Apprenticeship coordinator in a specific professional area
Head of staff
Others
Planning and implementation
Use of progress charts
Objectives for the school-based training
Objectives for workplace training
Addie model
B. Products
What is Product
Product Classification
Consumer Products
CONVENIENCE
GOODS
SHOPPING
GOODS
SPECIALTY
GOODS
Description
Elements of Product
What the product does-the main functions of the
Core benefits
product
E.g. Washing Machine- it cleans clothes
Cinema- it shows a film
Tangible or
physical
Dimensions or durations.
element
Augmented
C. Effective Salesmanship
What is Salesmanship?
Knowledge of customer
Buying motive
Knowledge of product