Jump to main content

Jump to navigation

Help|

Access Keys|

Contact Us|

Print Friendly|

Text Only|

Log in

Search
Search terms

go

New GovJe
New GovJe

Home|

A to Z|

FAQs|

Government Departments|

Life Events|

Online Services|

Site Map

dDw 0MDE5NjMzN
0

2391

...
Chief Minister

...
Economic
Development

...
Education Sport &
Culture

...
Health & Social
Services

gov.je homepage>Transport & Technical

Services>Transport, Roads and Vehicles>Public
Transport>Buses

TextMyBus - Find Quick

Links
Your Bus Times By Bus
timetable
Text Message
s (Opens
A new service which is now available
allows travellers to find out the times of
the next buses to arrive at their stop by
text message.

in a new
window)

See Also

Find out how the system operates by

downloading the TextMyBus brochure
below.

...
Home Affairs

...

TextMyBus Leaflet (This will open in a

new window)

Housing

...

Document Type: Adobe PDF

286.8 Kb

Planning &
Environment

...
Social Security

...
Transport & Technical
Services
o Cleaning

Size:

To view PDF files you need the Adobe

Acrobat Reader, the latest version can be
freely downloaded here:
(This will open in a new
window)

TextMyBus FAQs
o Maintenance of
Q. What is a bus stop code?
Public
Structures
A. Every bus stop in Jersey has now
o News Releases been allocated a four-digit numeric code.
o Parks &
Gardening
Services

Q. How do I find my bus stop

number?

o Recycling and A. Your bus stop number is painted on

the road next to your bus stop. A
waste
management complete list of codes for each bus route
is also available on the MyBus website
o Reports &
(external website - opens in a new
Publications
window).
o ....
Q. What number do I send the text
Transport,
to?
Roads and
Vehicles
A. Your text should be sent to the
Driver number 66556.
&
Vehicle Q. What should I put in the text?
StandardA. You need only enter the code number
s
of the bus stop you wish to depart from.

Parking

Policy

Q. How much will the text cost me?

Public

A. The cost is your network provider's

Obtaining
a Badge
to Drive a
PSV
Coach or
Bus

Transporstandard SMS message rate.

t

Roads - Q. What information will I receive

Lighting back?
&
A. You will receive back the departure
Signage times of the next few buses (within the
Roads next 2 hours) that call at your stop, with
Mainten the route number and destination of each
service.
ance

Traffic
& Road Q. Can I get the times for buses later
Projects in the day?
A. If you have a WAP enabled mobile
o Useful
phone you can look up the times of later
Information
buses on specific routes via the online
...
bus timetables. The text messaging
Treasury & Resources service will reply with a minimum of the
next two buses in the next 2 hours that
Other Sites
will arrive at your stop that day.
Data Protection

Jersey Legal
Information

Q. What is a real-time departure

time?

Legal Departments

Non Executive
Departments

Parishes

States Assembly

Statistics

A. The real-time departure time is a

prediction of when the next bus will
arrive at your stop based on its current
location. This works by tracking the
position of buses using GPS (Global
Positioning System) and using this
information to calculate the time of
departure from the stops on the bus
route.

Contact Us
Email: TTS@gov.je
Tel: 00 44 (0) 1534 445509
Fax: 00 44 (0) 1534 445529

Q. What happens if a stop is shared

by two or more bus routes?
A. The information received back by
text will also include the route number
and destinations of the next two buses
that will pass that stop, along with the
time that they will depart.
If you want to know information about a
specific bus route, enter the bus stop
code followed by a space and then the

service number, e.g. " 2323 1 ". The

message you receive will indicate only
those buses on the route you require.
Q. Is this service covered by all the
networks?
A. Please check with your mobile phone
provider that TextMyBus is available on
your network.
Q. Are school buses covered by this
service?
A. Yes. On the return message, they
will be identified by their individual 3
digit service number together with the
words "School Service" in place of the
destination.
Q. Do I have to register for this
service?
A. No, the service is available to
everyone.
Q. What happens if I dont receive a
reply?
A. In the unlikely event of this
occurring, it could be for a number of
reasons:

You may have run out of credit

or your message inbox may be
full check these if you have a
problem.

The network signal may not be

strong enough to send or receive
as coverage may be weak in
some parts of the island.

If your network provider is

experiencing technical
difficulties, then you may not
receive a reply.

If you require route information,

telephone the Connex Information

Office on [01534] 877772 and they will
be able to provide you with scheduled
times.
Q. What happens if my text is
delayed?
A. The speed of a returned text message
cannot be guaranteed by Transport and
Technical Services - this will be
dependant on your service provider.
Q. Can visitors to Jersey use this
service?
A. Visitors to Jersey can use this service
by manually selecting a local area
network through the roaming function
on their mobile phone.

How the new Real Time Information

System benefits the operator
A new real time information system has
been installed to enhance the
management of bus operations. The real
time information system allows the
operator to monitor the location of buses
on the routes they are covering and
predict when the buses will arrive at
their next stop. The system allows realtime departure times to be shown on the
display screens at Liberation Station and
through the text messaging system, so
passengers will know exactly when to
expect the next bus at their stop, as well
as providing valuable operational
information.
ACIS Tandata has developed similar
systems for bus services in the UK and
is currently providing the flight arrivals
and departures information for Jersey
Airport.
How it works:

The real-time information system works

by tracking the position of buses using
GPS (Global Positioning System). This
information is used to predict the time of
departure from the stops on the bus
route, giving a real-time departure time.

The GPS works through a system of

satellites. The satellites signal the
location of the bus to the on-board
computer. This information is then
communicated via the radio
2009 States of Jersey |

Privacy Policy |

Disclaimer |

Terms & Conditions

Benefits

| Industry & Finance

| Education & Training

| Employment

| Environment

Health & Well-being

| Leisure & Culture

| Living in Jersey

| Public Order, Justice & Rights

Travel & Transport

| Planning

| Tax & Your Money

| Tourism