Академический Документы
Профессиональный Документы
Культура Документы
the workplace
Prepared by
Joseph Davies
University of the Sunshine Coast
Queensland
April 2015
List of References
Baker, A, Perreault, D, Reid, A & Blanchard, CM 2013, Feedback and organizations:
feedback is good, feedback-friendly culture is better, Canadian Psychology, vol. 54,
no. 4, pp. 260-268, doi:10.1037/a0034691
Eunson, B 2014, Interpersonal skills 2: listening, questioning and feedback, in G Nash (ed.),
Communication and Thought (COR109), pp. 212-41, John Wiley & Sons, Milton, Qld.
Sommer, KL & Kulkarni, M 2012, Does constructive performance feedback improve
citizenship intentions and job satisfaction? The roles of perceived opportunities for
advancement, respect, and mood, Human Resource Development Quarterly, vol. 23,
no. 2, pp. 177-201, doi:10.1002/hrdq
Wood, JT 2013, Interpersonal communication: everyday encounters, 7th edn, Wadsworth,
Boston, MA