PAY USING MY: BANK ACCOUNT

Bank Routing #
Bank Account #
Account Type

SA
M

PL

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Amount Due: $145.00

Due Date: 11/22/2010
Amount to be Paid
$

145.00

Pay on Date
12

29

2010

Save payment details

By clicking "Pay My Bill" you are

accepting the Terms & Conditions

JEINV: 3760755

Just Energy Texas L.P. PUC Certificate #10052

John Customer

Page 1 of 2

Account Number:

9876543

Invoice Number:

1234567

Statement Print Date:

11/4/2010

11/22/2010

Please pay by:

Emergency Outages and Service Requests

TXU ED: 1-888-313-4747

$145.00

Total Amount Due:

24 Hours a Day, 7 Days a Week

Just Energy Customer Care

$100.00

Previous Balance

Mon - Fri 8:00 am - 7:00 pm Central Sat 9:00 am - 6:00 pm Central

Toll Free: 1.866.587.8674
email: cs@justenergy.com website: www.justenergy.com

Payment Received

$0.00

Late Fees

$5.00
$40.00

Total New Charges

If you believe this bill includes unauthorized charges, please contact us at

1.866.587.8674 to discuss these charges. You may also file a complaint with
the PUC of Texas, PO Box 13326, Austin, TX, 78711-3326 or call them at
1.888.782.8477. Hearing and speech impaired individuals with text telephones
(TTY) may contact the commission at 1.512.936.7136.

$145.00

Amount Due
Please see next page for a detail of current month charges.

Current Month Charges

kWh Usage History

Energy Charges

1200

800
600
400

$1.10

Monthly Customer Charge

$4.95

PL

1000

$32.50

Total Utility Charges

Gross Receipts Tax Reimbursement

$0.81

PUC Assessment

$0.19

Applicable Taxes

$0.45

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$40.00

09

TOTAL CURRENT MONTHLY CHARGES

200

NEWS AND NOTICES:

SA

Get 100% green power at www.justenergy.com

For more information about residential electric service please visit

www.powertochoose.com.

PO Box 460008
Houston, TX 77056

Please return this portion with your payment. Make your check or money order payable to Just Energy

Account Number:
Invoice Number:
Due Date:
Amount Due:

Please check the appropriate

box to contribute to the Just
Energy Helping Texans
Program

DAATDDDTFFAATFFFFDTFDFFFFAFFFAADFTTDDFADFFDFAATADTDATDAFTATFFTFAF
INV1234567
JOHN CUSTOMER
1234 MAIN ST
SOMEWHERE, TX 76100

The average price you paid for electric service this month
(excluding taxes) : $0.194 / kWh

$1.00

$5.00

$10.00

$______

Amount Due After

Due Date:
Amount Enclosed:

9876543
1234567
11/22/2010
$145.00
$150.00
$________________

[752650518182]
JUST ENERGY
PO BOX 650518
DALLAS, TX 75265-0518

JEINV: 3760755
John Customer

Page 2 of 2

Account Number:

9876543

Invoice Number:

1234567

Statement Print Date:

11/4/2010

Expiry:

9/3/2013

Meter Readings and Consumption Details:

Service Period

Meter Read
ESIID

Meter No.

Previous Current

kWh Usage

Mult.

Usage
Type

Billed Demand
(KW)

Begin

Service Address

End

ESIID Details:

kWh
Usage

Service Address

Rate

Total

Account Summary:

Energy
Charges

Pass Through
Charges

Balancing
Adjustment

PL

ESIID

Total Utility Charges

Special Service
Fees

Special Fee
Description

Applicable Taxes

Service Address

Total Energy
Charges

Pass Through
Charges

ESIID

SA

Totals

Monthly
Fee/ESIID

State
Tax

County
Tax

City
Tax

Sp Dist
Tax

PUC

GRT

Summary

HELP

PAYMENT INSTRUCTIONS

SYSTEM REQUIREMENTS

SECURITY

PAYMENT FAQs

PAYMENT INSTRUCTIONS
1. Enter account details for your selected payment type.
3. Click the Pay My Bill button.
4. Click OK to submit payment.
5. Select Allow when you see the security pop-up.

PL

6. You will receive both onscreen & email payment confirmations.

2. Confirm payment details at the bottom of the form.

Adobe will verify that you are about to connect to the Internet when
submitting a payment to Western Union. Click the "Allow" button when you
see the warning above. Note: If you do not wish to see this warning again
select the check box "Remember my action for the site ...."

SA

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Example of an onscreen confirmation.

SECURITY
PAYMENT SECURITY

Payments from this eBill are submitted securely to a bank accredited payment processor using the same 128 bit SSL connection as online
payment ( HTTPS). As this payment is paid directly from your encrypted PDF (and not on a website), it is significantly more secure.
Payments are processed by accredited & audited payment providers.
NACHA - The Electronic Payments Association is the leading organization in developing
electronic solutions to improve the payments system.
eBILL DOCUMENT SECURITY
The PDF that contains this payment form has been encrypted. Encryption is of the highest 'banking-industry' standard. Your secure PDF is
being viewed offline (locally on your computer) and the information is not accessible over the Internet. It is only available on your computer
when you open the secure document using the first 5 digits of your service address ZIP code. This information is only held locally on your
machine for as long as you have the document open.

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SYSTEM REQUIREMENTS
FOR MAC USERS

ADOBE READER

Payment requires Adobe Reader Version 7 or above.

(Download now). You cannot use your Mac Preview.

Payment requires Adobe Reader Version 7 or above. Click

here to download.

Complete these steps to open your secure PDF in Adobe

Reader:
1. Open the email that contains the attachment.
2. Save the attachment to your hard disk.
3. Open Adobe Reader and select File - Open... .
4. In the screen that pops up, select the saved PDF from
the location where you saved it.

PAYMENT FAQs

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Q: What does the "Save payment details" option do?

A: When the process is complete and you have selected "Pay My

Bill", the payment is processed and you will receive an immediate
popup window that looks like the following:

A: "Save payment details" will remember your partial payment

information, so next time you receive a secure PDF, the
information will be pre-populated. When you select this option,
instead of re-entering the information each time, you just click the
"Pay My Bill" button.

PL

Q: How do I know if my payment went through?

Q: Can I pay with a different account/payment method once

my details have been remembered?
A: Yes, simply type over the pre-populated information with your
new banking details or select a new payment option and
complete the relevant details. If you select the "Save payment
details" again, the new banking information will be stored once
you click "Pay My Bill" and successfully make a payment.
Q: How do I prevent the secure PDF from saving my payment
information?

Q: I don't think my payment went through. Who should I

contact?

A: Uncheck the "Save payment details" box, and the system will
not save your details. Once you click "Pay My Bill" and
successfully make a payment, your details will not be stored for
future use.

SA

You will also receive a payment confirmation email with relevant

payment details and confirmation number.

A: If you have any questions about your payment, please contact us

a t t h e nu m b e r s h ow n o n yo u r b i l l o r e m a i l u s a t
texasebill@justenergy.com

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Q: How do I permanently remove previously saved payment

details?
A: Contact a customer service representative to have your
payment details removed from the system.