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Essential Patterns of

Mature Agile
Leadership

Bob Galen
President & Principal Consultant
RGCG, LLC
bob@rgalen.com

Introduction
Bob Galen
n

Independent Agile Coach (CSC) at RGCG, LLC

Principle Agile Evangelist at Velocity Partners

Somewhere north of 30 years overall experience J


Wide variety of technical stacks and business domains
Developer first, then Project Management / Leadership, then
Testing
Senior/Executive software development leadership for 20 years
Practicing formal agility since 2000
XP, Lean, Scrum, and Kanban experience
From Cary, North Carolina
Connect w/ me via LinkedIn and Twitter @bobgalen

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Bias Disclaimer:
Agile is THE BEST Methodology
for Software Development
However, NOT a Silver Bullet!

Copyright 2014 RGCG, LLC

Copyright 2014 RGCG, LLC

First, lets explore


Your current Leadership Maturity assumptions
n

From your experience or within your company context,


what do think are indicators (patterns) of Agile
Leadership Maturity?

Lets rank order some of them; I.e. what do you think are
the more impactful patterns? Or the ones whose
absence would do the most harm in an agile
transformation?

Copyright 2014 RGCG, LLC

Introduction
n

VersionOne 2011 Survey, Barriers to further agile adoption:


1.
2.
3.
4.
5.

52% - Organizational Culture


40% - Availability of personnel with right skills
39% - General resistance to change
34% - Management support
30% - Project Complexity

Three of the top five factors for agile failure can be attributed to
culture and leadership issues / challenges

Copyright 2014 RGCG, LLC

Three Common
Meta-Patterns
n

Achieving Agile Maturity


q
q
q

Simplicity of the Methods


q
q

Many teams seem to have a false sense of over-maturity


Teams become complacent or plateau; often regressing over time
Can you have too much self-direction?
doing Agile is easy; being Agile is much harder and continuous
Organizations, teams, and individuals often wait till the last minute to ask
for help
Internally - retrospectives are the key; Externally - get a compatible
coach

Culture seems to be the largest failure factor


q
q
q

Scrum can be quite disruptive; Kanban can be less so


All-in vs. incremental? Salesforce.com as a commitment model?
Generally, how do we handle the term Commitment?

Copyright 2014 RGCG, LLC

Doing Agile vs.


Being Agile?
n

One debate in the agile community surrounds agile maturity. A way


of characterizing it surrounds
q

Doing Agile focusing towards is tactics, ceremonies, and techniques


vs.
Being Agile focusing towards team mindset, leadership mindset,
behaviors, organizational adoption, etc.

As an entry exercise, can we brainstorm aspects of Doing vs. Being


to capture how you view the differences?

The Mature Patterns workshops sort of crosses both, with an


emphasis towards the Being-side of the equation.

Copyright 2014 RGCG, LLC

Introduction
Scott Downey: Hyper-productivity ?

Agile 2007 workshop


Defined setup constraints for Hyper-productive teams
Sutherland, etc. have shared on these sorts of teams

First, these teams have infrastructure in place

n
n

q
q
q

Automated testing, continuous deployment capabilities


Legacy code support; marginalized
Tooling support
http://scrum.jeffsutherland.com/2012/01/scrum-shock-therapy-how-tochange-teams.html

Copyright 2014 RGCG, LLC

Introduction
Scott Downey: Hyper-productivity ?
n

The Entry Rules


q
q
q
q
q
q

Everyone on the team attends a Scrum training class


1-week sprints
Clear, team-based definition of Done
Estimate in story points
Information radiators
Sprint planning will be 4 hours, each week
n Demonstration
n Retrospective
n Product Backlog Presentation
n Estimation & Negotiating
n Sprint Backlog Commitment
Multi-tasking forbidden during sprint

Copyright 2014 RGCG, LLC

Introduction
Scott Downey: Hyper-productivity ?
n

Very prescriptive approach Shock Therapy

Outsider In approach; Expert Agile Coach

Usually major impediments come out quickly for resolution

Why Scott thinks its successful:


1. Get impediments out quickly
2. Team vs. him; can be more prescriptive (Bad Cop) in lieu of later Scrum
Master
3. Foster an environment of honest and open dialogue; call out bad
behavior

Copyright 2014 RGCG, LLC

10

The Patterns

Copyright 2014 RGCG, LLC

11

Outline
Leadership Maturity Patterns
1. Leading with V-M-G-T
2. Leading with Training &
Coaching
3. 3-Tier Adoption Strategy
4. Agile Team Staffing
5. The Place for Tooling
6. Trusting Your Teams
7. Always Remembering The
TEAM
8. Champion Your Teams
Results
9. Coaching Towardsbeing
Agile
10. Continuously Reinforce
Accountability
Copyright 2014 RGCG, LLC

11. Foster Innovation and Slack


Time
12. Reacting to Impediments or
Requests for Help
13. Agile @ Scale Models
14. Saying NO as a Leader
15. Personally Engage Agility
16. Organizational Leadership
Alignment
17. Servant-Leader Mindset
18. Fostering FUN!
19. Roles Matter
20. Congruent Agile Measurement
21. Agreement-Based Culture
12

For each pattern


workshop discussions
n

For sets or groups of patterns, well pause and discuss the patterns
in small groups

Looking for examples where youve seen the pattern in operation


and have a story to tell
OR
n Examples where youve seen related anti-patterns in operation and
have a counter-story to tell
n

Either way, well be looking for group-based discussion around the


ways and means of achieving agile maturity

Copyright 2014 RGCG, LLC

13

#1, Leading with


V-M-G-T blog
n

Mission & Vision


q
q

Goals
q
q
q
q

Release Goals / Criteria


Sprint Goals / Criteria
Done-Ness Criteria; Acceptance
Standards; Meta Requirements

Transparency
q

Competitive Landscape
Why behind everything

Straight-talk
n They can Handle the Truth

Sharing stories about Being Agile

Copyright 2014 RGCG, LLC

14

Motivating Your Team


Stephen M. R. Coveys
book

13 Behaviors that
Foster & Increase
Trust
Copyright 2014 RGCG, LLC

1. Talk Straight
2. Demonstrate Respect
3. Create Transparency
4. Right Wrongs
5. Show Loyalty
6. Deliver Results
7. Get Better
8. Confront Reality
9. Clarify Expectations
10. Practice Accountability
11. Listen First
12. Keep Commitments
13. Extend Trust

15

#2, Leading with Training & Coaching


blog
n

Agility is deceptively simple;


however do not under invest in
team training
q

Coaching is a strong part of this


particularly in the beginning
q

Role training for Scrum Masters


& Product Owners
New hire Agile Onboarding

Get a Coach for the teams AND


for management / leadership

Consider shorter iterations for


reflection & continuous
improvement

Copyright 2014 RGCG, LLC

Considering team maturity


(Shu-Ha-Ri) at all levels within
your adoption

16

Center of Excellence (CoE) or


Community of Practice (CoP)
n

Establish Guidelines or
Guardrails
q
q
q

Done-Ness Criteria
Establish standard agile method
Roles & Responsibilities

Select / prescribe to your own


Methodology

Coaching the Scrum Masters


& Product Owners

If you do have scorecards or


agile maturity evaluations, do
them with a light-hand
q

Example artifacts
q

Stories, backlogs, designs,


plans

Copyright 2014 RGCG, LLC

No grades or Stack Ranking


Focus on team-based results
& behaviors
Agile Journey Index - Krebs
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#3, 3-Tier Adoption Strategy


n

Establish an adoption tempo


that is organizational-wide, not
Technology-wide
q
q
q

Teams
Mid-level Management
Senior Leadership

HR plays a significant role

Middle management the


most critical part of your
adoption
q
q
q

Typically undermine the teams n


Uncomfortable with the role shift
Command-and-control
continues

Copyright 2014 RGCG, LLC

Its not a methodology


Its an organization-wide
transformation play
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#4, Agile Team Staffing


blog, part 1 of 5
n

Staff teams with skills for


success
q

Towards business / backlog


work
No magic ratios!

Take team transfers seriously


q

Keeping Core Teams


together as long as possible
n

Team-based interviewing
q

Auditioning

Remove artificial silos wherever


possible
q
q

Limit multi-tasking wherever


possible

Copyright 2014 RGCG, LLC

Architecture, UX, documentation


Work is delivered THRU the team

People are NOT fungible!


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Discussion Team
Performance & Compensation
n

Clearly moving to agile approaches


Self-directed, x-functional,
q Accountable for results - Teams
Changes some things from our traditional view towards individual
performance, recognition, and compensation
q

What changes do you anticipate (or currently adopt) in your agile


journey
q
q

Is HR on board with understanding and changes?


What about cross-department implications?

Care to share?

Copyright 2014 RGCG, LLC

20

#5, The Place for Tooling


n

Dont Lead With tools, lead


with principles and people

Our tendency is to emphasize


tooling and reporting
q
q

KISS
Start as low-fidelity as possible
(cards, walls, etc.)
Dont let tools become your
collaboration platform
Dont ignore open source tools

Let your teams lead the way


q
q

Meet their needsask them?


Local teams vs. Distributed
teams are a key factor

Copyright 2014 RGCG, LLC

Less focus on Project


Management & Reporting tools

More focus on collaborative


support for your teams
q

Especially remote teams!

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#6, Trusting Your Teams


blog blog-2
n

Provide guidance & advice; but


trust the team to solve their
own problems & challenges

Foster an environment of
experimentation, trying new
things, and innovation

Fostering and embracing failure


q

Failing Forward & learning

Focus on Roles and the


endpoints of sprints
q

Accountable for their commitments


& results

Copyright 2014 RGCG, LLC

22

Do you REALLY trust your Team?


Their estimates?
Their craftsmanship?
Their judgment & decisionmaking?
Their level of effort or work
ethic?
Their plans?
Their code quality?
Their recommendations?
Their motives?
Their skills?
Their preferred approaches?

Copyright 2014 RGCG, LLC

Do you actively give them


feedback & coach them in
areas where you consider
them weak?
q In real-time; congruently

Its easy to trust when things


are going well.
q

How about when the going gets


tough?
Or when you feel theyre not doing
what you would do?

Remember: your words,


actions, and body language
need to align
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Discussion Trusting your Teams


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How much overall trust exists within your organization?


In what directions?
q
q
q

n
n
n

Up towards Management
Laterally across functions & Management
Down towards Teams

If there is distrust,
what are the top 5 producers or initiators?
How do you handle failure?
And how does trust change when youre Under Pressure?
What if I said to you that you MUST trust your teamsno matter
what! What would be your reactions?
Care to share?

Copyright 2014 RGCG, LLC

24

#7, Always Rememberingthe TEAM


blog
n

Shifting from individual rewards


to team rewards
q

Ask the team to reward itself

Recognizing and
acknowledging the behavior
within teams
q

blog-2

Teamwork, collaboration, mutual


respect

Changing your language


q
q

Why didnt we find that in test?


Why arent the developers coding
right now?
Stop referring to developers vs.
testers

Copyright 2014 RGCG, LLC

Holding the team accountable


to results, commitments, and
support of standards of
craftsmanship

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5 Dysfunctions of a Team -- Lencioni

Inattention to

Results
Avoidance of

Accountability

Passionate
Debate about
the things
that
Truly Matter!

Lack of

Commitment
Fear of

Conflict
Absence of

Trust
Copyright 2014 RGCG, LLC

26

The Bus
Jim Collins
n

Getting the right people on the


Bus
Ensuring the each Bus is going
in the right direction
Getting the wrong people off of
the Bus

Not everyone is comfortable


with an agile transformation, yet
they eventually need to get on
board

Copyright 2014 RGCG, LLC

27

#8, Champion your Teams Results


blog
n

Always the cheerleader

Sharing agile stories of success


and learning everywhere

Look back at your progress


q

Contrast against historical


performance
The improvement journey

Defend your teams; defend your


agile journey
q

Focus on transparent RESULTS

Copyright 2014 RGCG, LLC

28

Discussion Celebrating your Team


n

n
n
n

Privately make a list of the last 10 times you celebrated your team
in public?
What were the conditions?
What did you say? How did you say it?
In what directions?
q
q
q

n
n

Up
Laterally
Down

Reflect on these. Did you do a good job or miss opportunities?


If you missed some, what changes in your Celebratory Style might
you make?
Care to share?

Copyright 2014 RGCG, LLC

29

#9) Coaching Towardsbeing Agile


n

Observing teams @ stand-ups,


planning, & reviews

Coaching team behaviors


q

Setting expectations for quality,


done, assistance, commitment,
and collaboration

Engaging with the Product


Backlogs and Roadmaps

Moving towards Team-based


recognition and performance
evaluation

Walking your talk

Copyright 2014 RGCG, LLC

30

#10) Continuously Reinforce Accountability


blog

Influence at the Sprint /


Release endpoints
q
q

Goals, Commitment,
Quality, and Delivery

Call itsuccess or failure


q

Sprints and Releases

Expect significant &


continuous improvement

Reward Results, Effort,


and Attitude

Copyright 2014 RGCG, LLC

31

#11) Foster Innovation & Slack Time


blog
n

Beyond reducing multitasking

Google, 20% time


q
q

Collaborative projects
q

Innovation Days
Hackathons

Immersion
Innovation & Creativity

Copyright 2014 RGCG, LLC

Slack Time
q

Sign-up for what interests you

Time to think
q

Tom DeMarco (Peopleware


fame)

Flow Time
q
q

Mihly Cskszentmihlyi
in the flow

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Creating Slack Time


Slack is the degree of freedom in a company that allows it
to change. Allowing people room to breathe, increase
effectiveness and recreate themselves.
--- Tom DeMarco

Be careful of too much multi-tasking across projects


q

n
n

Task switches take (waste) up to 20% of your time (per switch!)

Defining projects with 100% availability assumptions


Overloading key resources hard or soft overload

Copyright 2014 RGCG, LLC

33

Discussion - Slack
n

n
n

Everyone seems to nod their heads when I discuss Slack Time


getting the importance of it
Thats the easy part, conceptually understanding the need. NOW,
does your organization actively provide Slack Time?
In what forms? To what trade-offs?
And if you dont, what would be a fair strategy (get specific) to start
supporting the concept within your teams?
Do you truly buy the connection to:
q

Creativity and Innovation?

Care to share?

Copyright 2014 RGCG, LLC

34

#12) Reacting to Impediments


or Requests for Help
blog
n

Providing the team support is a


prime goal
q

Supporting Scrum Master


impediment list(s)
q

Transparency with your followup actions


Risks

Reacting quickly to team needs


q
q

Servant Leadership mindset

Same day response time


Example efforts

Always Pull vs. Push

Copyright 2014 RGCG, LLC

35

#13) Agile @ Scale Models


blog
n

Scrum of Scrums S2
q

Scrum of Scrums S3
q

Agile Steering, COE

Feature or Component
Teams
System Teams
q

Agile Portfolio / Team &


Skills

Scrum of Scrums S4
q

Program Execution

Architecture, UX

Project Chartering
q

Agile Charters, Lift-off

Copyright 2014 RGCG, LLC

Supporting an agile mindset


across teams and continents
Maintain the Basics!
36

Scaled Agile Discussions or Frameworks


n

Dean Leffingwell Scaled Agile Framework (SAFe)


q
q

Release Train, 3-Tier flow, RUP-like


Connection with Rally

Scott Ambler Disciplined Agile Delivery (DAD)


q

Focus on architecture and modeling

Mike Cottmeyer Agile Transformations

Larman & Vodde Scaling Agile Development books series

Patton & Hussman Visualization


q
q

Story Mapping
Release Visualization

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Scaled Agile Framework Big Picture

Copyright 2014 RGCG, LLC

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#14, Saying NO as a Leader


n

Knowing when to say


q

Putting on the hat of the


observer; laying it on the table
for the team
q

Asking questions, trustfully


inquisitive

Courage to tell it like it is


q

Sometimes direction is required

Of Elephants and 800 lb.


Gorillas

Behind the scenes, 1:1


Coaching towards Agile
behaviors

Copyright 2014 RGCG, LLC

39

Examples

Knowing when to step in, step out?


q

When have you stepped in as a leader and


realized that it was a mistake?
When have you stepped in and realized it was the right decision?

How do the core Agile Principles help or relate?

Self-directionhard or easy? Context-based?


q

What about fostering exploration? Or failure?

Copyright 2014 RGCG, LLC

40

The One Thing


When it comes to risky, controversial, and
emotional conversations, skilled people
find a way to get all relevant information
out into the open.
Thats it. At the core of every successful
conversation lies the free flow of relevant
information. People openly and honestly
express their opinions, share their
feelings, and articulate their theories.
They willingly and capably share their
views, even when their ideas are
controversial or unpopular.
-- Crucial Conversations, Patterson, Grenny, McMillan, Switzler
Copyright 2014 RGCG, LLC

41

#15, Personally Engage Agility


n

Start practicing agile


techniques at a leadership
level
q

q
q

Be coachable; be inquisitive
q
q

Stand-ups, Backlogs,
Transparency, and Information
Radiators,
Prioritization & Focus?
Collaboration & Teamwork

Become a student of agility


Ex: Personal Kanban

Demonstrate understanding that


agile isnt a speed play

Copyright 2014 RGCG, LLC

42

How does Agile


Go Fast?
blog
1. Rework avoidance:
2.
3.
4.

Bugs, poor Design, poor Code, poor Requirements, poor


Performance, poor Usability
Waste avoidance: hand-offs, multi-tasking, resource sharing, project churn,
sign-offs/approvals, dependencies
Requirement avoidance: Gold Plating, establishing Minimal Marketable
Features or Products (MMFs and MMPs), focusing on value / prioritization, Its Good
Enough!
Leveraging the creativity / innovation of the team: Simple, just
enough solutions; creative solutions; solutions to the REAL customer problems &
challenges; Wisdom of the Crowd

n
n

Out of the box, agile is dependent on proper execution of the principles for efficient
delivery. For raw speed, you need to embrace the above in order of difficulty
Notion of Hyper-productive agile teams achieve 1.5x, 2x, up to a 3x productivity
over their traditional counterparts.

Copyright 2014 RGCG, LLC

43

#16, Organizational Leadership Alignment


blog
n

SeniorMiddleLow level
leadership alignment with
agile principles
q

Balanced Level A, B, and C


leadership present
q

Training, operational
understanding

At least one C championing


agile

Projects, PMO, Regulatory


requirements, COE aligned

Copyright 2014 RGCG, LLC

44

Asking the Right


Questions?
Right
n

Quality focused around


done-ness adherence and bug
repairs
Based on information
radiators; asking why?
In context, for example, at
Sprint Reviews regarding
features
Around priority and value of
delivered features

I dont hear typing / coding


going on

Why do we need to fix that


bug?
Why do we need to refactor
that now?
q

Copyright 2014 RGCG, LLC

Wrong
Around raw speed; are we
there yet?

Particularly with teams who


dont

Why cant we cut those points


down? Whats so hard about
that?
45

Discussion Organizational
Alignment
n

At your groups, discuss your own organizational alignment towards


agile leadership and practices

Where are your teams?


Where are your middle management
Where are your senior leadership?

n
n

Is everyone roughly at the same level of adoption? If not, what are


you doing about it?

Organizational maturity presentation from Agile 2011 conference

Copyright 2014 RGCG, LLC

46

#17, Servant Leadership Mindset


The servant-leader is servant first. It begins with the natural
feeling that one wants to serve. Then conscious choice
brings one to aspire to lead. The best testis this:
Do those served grow as persons? Do they, while being
served, become healthier, wiser, freer, more
autonomous, more likely themselves to become
servants?
--- Robert K. Greenleaf

Its NOT about the Leader, it IS about the team


Copyright 2014 RGCG, LLC

47

#18, Fostering FUN!


n

Have a sense of humor; selfdeprecation


q
q

Be playful as a leader
Practical jokes

Find partners in your teams


that identify opportunities for
having fun

Dont allow the teams to get


too serious;
q
q

Take breaks, Team-building


Fund event ideas

Hire positive, can do people

Copyright 2014 RGCG, LLC

48

#19, Clarity & Focus - Roles Matter!


blog
n

Dont overload core agile


roles
q

Managers make terrible Scrum


Masters and Product Owners
Managers should not go to the
retrospective
Even if youre a good leader
and loved, dont do itimpacts
can be quite subtle

Hire at least 1 full-time Scrum


Master and Product Owner

Conduct Roles and


Responsibilities training
q

Establish and post them

Copyright 2014 RGCG, LLC

49

#20, Congruent Agile Measurement


blog
n

Dont focus too heavily on


metrics; instead on results

Look for measures


surrounding
q

q
q
q

Value Delivered & Customer


Delighted
Quality being Built-In
Team Health & Morale
Productivity & Predictability

1-2 measures per area


q
q

Focus on trending
Behaviors

Copyright 2014 RGCG, LLC

Traditional measures can lead


to Metrics Dysfunction
q

Measure bugs for rewardget


more meaningless bugs
Measure LOC for rewardget
more meaningless LOC
50

Discussion - Measurement

At your groups, discuss your historical measures, the drivers for


them, and the culture / tactics they influenced.

Now within your Agile contexts:


q
q
q

Discuss the shift your metrics have made and/or need to make?
What will be some of the impediments to making this shift?
Brainstorm ideas for how to overcome them.

What would be a nirvana state for your agile metrics?


q
q

If you could only measure 5 things, what would they be?


And why?

Copyright 2014 RGCG, LLC

51

#21, Agreement-Based Culture


n

Amr Elssamadisy and Steve Peha


The CultureEngine
q

n
n

Trust
Focus on agreements
q

Safety, Respect, Ownership, Intention

Establishing, Holding, Confronting,


Renegotiating

The McCarthys Jim & Michelle,


The Core Protocols
q

q
q

q
q

http://www.mccarthyshow.com/the-core-protocols-online/

Pass, Check-in, Check-out


Ask for Help, Protocol Check, Intention
Check
Decider, Resolution, Perfection Game
Personal Alignment, Investigate

Copyright 2014 RGCG, LLC

52

ASK, Dont Tell


did I say ASK?
n

In the end, you need to engage


agility; Make the Time!

Attend your teams collaborative


ceremonies
q

Respect the team dynamic, but


ask questions

Show honest interest, be


inquisitive
Look for opportunities to Help
Be interested in principles,
behaviors, and results

Copyright 2014 RGCG, LLC

53

Patterns Review
Have you changed your mind in any way?
n

From your experience or within your company context,


what do think are indicators (patterns) of Agile
Leadership Maturity?

Lets rank order some of them; I.e. what do you think are
the more impactful patterns? Or the ones whose
absence would do the most harm in an agile
transformation?

Given your understanding and state of agility, whats


your Top 5 list of inspired patterns to work on?

Copyright 2014 RGCG, LLC

54

How does Agile fail?


Jean Tabaka (Rally)

http://www.stickyminds.com/sitewide.asp?
ObjectId=12384&Function=edetail&ObjectType=ARTCOL
http://www.infoq.com/news/2009/10/agile-australia-tabaka

1.
2.
3.
4.
5.

Ineffective use of the Retrospective


Inability to get everyone into the planning meetings
Failure to pay attention to the infrastructure required
Bad Scrum Masters
Product Owner is consistently unavailable OR there are too many
Product Owners who disagree
6. Reverting to old habits; comfort zone
7. Obtaining only Checkbook Commitments from executive
management

Copyright 2014 RGCG, LLC

55

How does Agile fail?


Jean Tabaka (Rally)

http://www.stickyminds.com/sitewide.asp?
ObjectId=12384&Function=edetail&ObjectType=ARTCOL
http://www.infoq.com/news/2009/10/agile-australia-tabaka

8. Teams lacking authority and decision-making ability


9. Not having an on-site evangelist particularly bad for remote teams
10.A culture that does not support learning
11.Denial is embraced instead of brutal truth
12.Culture doesnt support change
13.Not pulling testing forward
14.Holding onto traditional performance appraisals

Copyright 2014 RGCG, LLC

56

Workshop
Wrap-up
n

What were the most compelling


patterns?

What essential patterns did I miss?

Final questions or discussion?

Thank you!
Copyright 2014 RGCG, LLC

57

Contact Info
Bob Galen
Principal Consultant,
RGalen Consulting Group, L.L.C.

Experience-driven agile focused training,


coaching & consulting
Cell: (919) 272-0719
bob@rgalen.com
www.rgalen.com
bgalen@velocitypartners.net
www.velocitypartners.net

Blogs
Project Times - http://www.projecttimes.com/robert-galen/
BA Times - http://www.batimes.com/robert-galen/
Podcast on all things agile - http://www.meta-cast.com/

Copyright 2014 RGCG, LLC

58

20 Qualities of an Agile Leader


Kelly Waters - blog

1.
2.
3.
4.

Strong communication storytelling and listening


Passion for learning and intense curiosity
Focus on developing people
Having fun and very energized

5. Strong self-belief, coupled with humanity and humility


Source: http://kw-agiledevelopment.blogspot.com/2007/07/20-qualities-of-agile-leader.html

Copyright 2014 RGCG, LLC

59

20 Qualities of an Agile Leader


Kelly Waters - blog

6. Committed to making a significant difference


7. Clarity of vision and ability to share it with others
8. Dogged determination and often relentlessness
9. Strong focus on priorities
10. Not afraid to show some vulnerability

Copyright 2014 RGCG, LLC

60

20 Qualities of an Agile Leader


Kelly Waters - blog

11. Regular use of reflective periods to think and learn


12. Real passion and pride in what they do
13. Confidence and trust in their teams, giving them real empowerment
14. Respect for all (team members, temps, customers, suppliers and directors
alike)
15. Clear standards of ethics and integrity; openness and honesty

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20 Qualities of an Agile Leader


Kelly Waters - blog

16. Ability to drive, inspire and embrace change and continuous improvement
17. Positive attitude at all times and an innate ability to be diplomatic in any
circumstances
18. Lateral thinking and ability to find innovative ideas and solutions to
problems
19. Ability to inspire and motivate others
20. Willingness to take (calculated) risks
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References
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Salesforce examples http://rgalen.com/agile-training-news/2014/4/19/salesforce-as-an-agile-role-model


Role of management http://rgalen.com/agile-training-news/2014/4/14/were-going-agile-fire-all-the-managers
Bandwagons http://rgalen.com/agile-training-news/2014/4/13/bandwagons-the-good-and-the-bad
Ratios - http://rgalen.com/agile-training-news/2014/4/3/magic-ratios-silver-bullet-or-bunk
What does Agile solve http://rgalen.com/agile-training-news/2014/1/28/what-problems-are-executives-trying-to-solvewith-agile
Movement vs. Sustainable Pace http://rgalen.com/agile-training-news/2014/1/19/dont-confuse-movement-or-effort-withsustainable-results
Burnout? http://rgalen.com/agile-training-news/2013/9/16/the-agile-project-manager-can-agile-teams-getburned-out

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