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Kim E. Ferrarie
Kim E. Ferrarie is vice president, Human Resources, for Shell Chemical LP in the United States, and also serves as the companys manager,
Global Operational Excellence Human Resources. She has more than 17 years in the human resources field, including previous assignments
with General Electric, Honeywell, and PepsiCo.
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Kim E. Ferrarie
interpersonal qualities of a leader. The CAR criteria are shown in Exhibit 1 and further defined
below:
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Exhibit 2. Relationship between CAR Criteria and the Shell Leadership Framework
LEADERSHIP
FRAMEWORK
CAPACITY
CAR CRITERIA
ACHIEVEMENT
RELATIONSHIPS
able to work effectively in difficult environments, looking for opportunities to expand responsibilities of work and seeking
feedback.
Relationships defines how well an employee works with others. He or she must
communicate clearly and openly, airing
disagreements in a constructive manner
and listening to and consulting with others. The employee must demonstrate the
ability to influence and give constructive
feedback; interact appropriately with people from different cultures; and optimize
performance by clearly communicating
expectations. He or she must also provide
support and motivation, mentor progress,
and recognize good performance.
Kim E. Ferrarie
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The CEP Process in Action. Employees undergo the CEP assessment every two years to ensure Shell has an up-to-date overall picture of its
talent pipeline. New hires receive a CEP assessment after three years on the job.
The CEP assessment occurs in four stages:
Kim E. Ferrarie
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NOTE
1. Shell Chemicals refers to the companies of the Royal Dutch/Shell Group that are engaged in the chemicals business. Each of the companies that make up the
Royal Dutch/Shell Group of companies is an independent entity and has its own separate identity.