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GCSE Business and Communication

Systems

Scheme of Work
• Unit 8 ICT Systems in a Business
Teacher Resource Bank / GCSE Business and Communication Systems / Unit 8 Scheme of Work / Version 1.0

GCSE BUSINESS AND COMMUNICATION SYSTEMS


SCHEME OF WORK

The purpose of this scheme of work is to provide advice and guidance to teachers when
planning the delivery of Unit 8. There is no requirement to use this scheme.

ALLOCATION OF TEACHING HOURS

This scheme is based on an average of 2 hours’ contact time each week over 26 weeks
(three terms) approximately.

RESOURCES

• AQA GCSE Business & Communication Systems Student’s Book (Nelson Thornes)
by Kathryn Taylor and Diane Mansell
(ISBN: 978-1-4085-0432-1)

• AQA Business and Communication Systems for GCSE (Hodder Education) by


Carolyn Wort and Fiona Petrucke

• Many resources can be found on http://www.iw-chameleon.co.uk which is the


temporary listing for the site originally created by Michael Owen for Business
Communications.

• Useful quizzes can be found on http://www.teach-ict.com/gcse/gcse_quizzes.html


for starters or a plenary.

• Video tutorials can be found on http://www.teach-ict.com/videohome.htm for all the


main Microsoft applications.

• Notes can be found on http://www.teach-ict.com/gcse/gcse_topics.html for both


Unit 9 and 10.

• Notes an Aims and Objectives of businesses


http://www.bbc.co.uk/schools/gcsebitesize/business/aims/aimsactivitiesrev1.shtml

• Notes on People in Business


http://www.bbc.co.uk/schools/gcsebitesize/business/aims/aimsactivitiesrev1.shtml

• http://puzzlemaker.discoveryeducation.com/ invaluable for creating starters and a


plenary (allow students to create their own too).

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Teacher Resource Bank / GCSE Business and Communication Systems / Unit 8 Scheme of Work / Version 1.0

SCHEME OF WORK FOR UNIT 8

Assessment Number of
Objectives Outcomes Possible Activities
Opportunities lessons

Course introduction. Understand how the Look at specification and 1


specification is examined and scheme of work.
how students should organise
Create file management
the work area.
structure.

1.1 The Business Environment 4

Students should understand Identify a variety of objectives Discuss the students’ own
the objectives of businesses. that a business could have. objectives for the next two
years. Discuss the
school/college’s objectives.
Look at business objectives
of a variety of businesses Questions and answers
either from their website or
from www.bized.ac.uk
Possible speaker from local
business.

Students should understand Understand how success is Find examples of


the criteria for judging the measured. local/national businesses
success of a business. which are profitable, have
created jobs recently, have
Students should understand
increased their market share,
who stakeholders are and the
or which are well known for
influence they have.
their ethical practices.

2 Copyright © 2009 AQA and its licensors. All rights reserved. klm
Teacher Resource Bank / GCSE Business and Communication Systems / Unit 8 Scheme of Work / Version 1.0

Assessment Number of
Objectives Outcomes Possible Activities
Opportunities lessons

2.1 Recruitment and selection 4


of staff

Students should understand Understand the main Create a job advertisement. Teacher/peer assessment
how businesses advertise for methods of advertising for
Discuss the difference
staff. staff.
between internal and external
recruitment.
Discuss advantages and
disadvantages of different
methods used to recruit staff
including job centres,
agencies, notice boards,
newspaper advertising, trade
press and the internet.
Looking at job advertisements
and the information they
contain. (Use a situations
vacant page in a newspaper -
which job requires 3 years’
experience, etc).

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Teacher Resource Bank / GCSE Business and Communication Systems / Unit 8 Scheme of Work / Version 1.0

Assessment Number of
Objectives Outcomes Possible Activities
Opportunities lessons

2.1 Recruitment and selection 6


of staff (continued)

Students should understand Explain the purpose of a job Mock recruitment process. Teacher/Speaker assessment
the recruitment process description and a person
Trial interviews etc.
specification.
Speaker from Connexions.

Explain why some Students to create own CV.


businesses provide an
Complete an application form
application form and others
for a specific vacancy.
ask for a CV.
BBC Bitesize has excellent
Explain the various stages in
resources in the GCSE
staff selection.
Business Studies section.

Test on the business Teacher assessment 1


objectives and the
recruitment process.

4 Copyright © 2009 AQA and its licensors. All rights reserved. klm
Teacher Resource Bank / GCSE Business and Communication Systems / Unit 8 Scheme of Work / Version 1.0

Assessment Number of
Objectives Outcomes Possible Activities
Opportunities lessons

2.1 Recruitment and selection 4


of staff (continued)

Students should understand Explain why the different Create a contract of Peer assessment
the contract of employment. types of contract are given employment for a job role.
and the main features of a
contract.

2.4 Students should be aware of Explain the rights and Research equal opportunities
Employment Rights and responsibilities of employees legislation. Create agony aunt
Responsibilities and and those looking for work. page concerning getting a
understand the law relating to job.
employment and equal
opportunities.

2.3 Rewarding Staff

Students should understand Explain the use of the Identify from job adverts an Teacher assessment
the methods of reward and different methods of rewards example of the main forms of
remuneration. and remuneration. remuneration or reward.
(See range given on
specification)

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Teacher Resource Bank / GCSE Business and Communication Systems / Unit 8 Scheme of Work / Version 1.0

Assessment Number of
Objectives Outcomes Possible Activities
Opportunities lessons

2.2 Training 4

Students should understand Choose the most appropriate List the advantages and Teacher Assessment
the main methods of training. method of training in a given disadvantages of internal and
situation. external training.

Explain the content of Create an induction Teacher/Peer Assessment


induction training. programme for a new teacher
at your school.
Identify the benefits of
training to both the individual
and the organisation.

1.4 Health and Safety at Work 3

Students should be aware of Understand the responsibilities Create a presentation on law Teacher Assessment or
the main legislation affecting of employers and employees for the small business. assessment by visiting
the working environment. under the Health and Safety at speaker
Create a booklet for people
Work Act and the Display
starting work.
Screen Regulations.
Information on BBC Bitesize
and www.teach-ict.com

6 Copyright © 2009 AQA and its licensors. All rights reserved. klm
Teacher Resource Bank / GCSE Business and Communication Systems / Unit 8 Scheme of Work / Version 1.0

Assessment Number of
Objectives Outcomes Possible Activities
Opportunities lessons

1.5 ICT Data systems 6

Students should be aware Collect both primary and Research trends in computer
that there are a wide range of secondary data using manual software use.
primary and secondary and database form.
sources of data.

Students should understand Identify and think of Devise buying guide for main Peer and teacher
the purpose and appropriate appropriate uses for the listed input devices. assessment
use of the main input devices. input devices.
Create display.
Students should understand
Create school newspaper
the purpose and appropriate
using all main types of input
use of the main storage
devices.
devices.
Create “shopping list” for
Students should understand
creating an office for a new
the purpose and appropriate
leisure centre.
use of the main output
devices.
(See specification for range of
devices to be covered).

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Teacher Resource Bank / GCSE Business and Communication Systems / Unit 8 Scheme of Work / Version 1.0

Assessment Number of
Objectives Outcomes Possible Activities
Opportunities lessons

1.6 Security of Data

Students should understand List the responsibilities Test on law and business. Teacher/peer assessment 1
the role of the law in businesses have under the
protecting data. Data Protection Act.

Test on law, remuneration, Teacher assessment 1


training and health and
safety.

Students should be able to Understand the use of virus Research key terms: virus Teacher/self assessment 1
explain the range of methods protection, firewalls, protection, firewalls,
of protecting data. passwords, encryption and passwords, encryption and
the use of screen savers. the use of screen savers.
Question and Answer as to
their use.

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Teacher Resource Bank / GCSE Business and Communication Systems / Unit 8 Scheme of Work / Version 1.0

3.4 Internet and e-commerce 6

Students should be able to Evaluate how a business Case study of a business. Teacher/Peer Assessment
evaluate how a business uses the internet. Visit or speaker.
uses the internet.
Look at a website such as
Odeon cinemas – evaluate
what the website is used for.
Compare two businesses –
eg Next and a local boutique.
Explain the advantages and
disadvantages of using the
internet to one of the
businesses.

Explain the use of the internet Create an e-commerce site.


and the intranet.
Talk from Network Manager or
Explain the use of LAN and teacher responsible for IT.
WAN.

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Teacher Resource Bank / GCSE Business and Communication Systems / Unit 8 Scheme of Work / Version 1.0

Assessment Number of
Objectives Outcomes Possible Activities
Opportunities lessons

1.2 Business Administration 3

Students should understand Identify job roles in a


the role of administration in a business.
business and different job
roles.

Understand different Examine organisation charts


organisational structures. for a range of different
organisations. Identify if they
Understand the difference
are flat or hierarchical.
between routine and non
routine tasks and decision Role play exercise followed
making. by discussion.

1.3 Workplace Organisation 5

Students should understand Understand when to use Design an office – justify your Teacher/peer assessment
the different kinds of working open plan or cellular offices. decision whether to be open
environment and office plan or cellular.
Explain why ergonomics can
layouts.
help business. Short question and answer
session.
Explain the impact of modern
developments in working Produce a report on how
practices. working life has changed in a
local organisation.
Explain the importance of
sustainability.
Speaker or visit.

10 Copyright © 2009 AQA and its licensors. All rights reserved. klm
Teacher Resource Bank / GCSE Business and Communication Systems / Unit 8 Scheme of Work / Version 1.0

Assessment Number of
Objectives Outcomes Possible Activities
Opportunities lessons

3.1 The Purpose of Explain the purposes of Chinese whispers. Teacher assessment 2
Communication communication, the Case study.
importance of clarity and
accuracy.
List benefits of effective
communication.
3.2 Communication systems 6

Students should understand Choose the most appropriate Matching exercise. Teacher/peer assessment
the process of medium of communication. Explain which mobile phone
communication, the channels is the most suitable for a
of communication and the given situation.
methods that can be used.
Describe the features of the Explain which software is the
technology available to most appropriate in a given
communicate. situation.
Students should be aware of Identify barriers to Practice tasks designing
the barriers to communication. spreadsheets. What can go
communication. wrong?
3.3 The importance of ICT in Explain why software is used. Identify the features of Teacher/peer assessment 3
Business Communications software used and explain
the uses of the main types of
software. Case study of
school. Needs explaining?
Revision using specimen and Teacher Assessment Rest of the
past papers term

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