Read Me before you upload

Read the following instructions carefully :

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Welcome to Self Evaluation using excel upload (.xls format) feature !

Save the downloaded excel in .xls format only and upload the file in the same format.

Fill in the evaluation comments (Column 'G' in Goal Sheet, 'D' in Attribute Sheet) and rating details (Column
the adjacent Goal Sheet and Attribute Sheet.

Character range for comments : Minimum 25 characters to Maximum 1500. This would include Appraisee com
Appraiser.

You should fill comments and rating for all the goals/ attributes before you upload.
Review the rating and evaluation comments thoroughly before you upload this excel on SPEED.

Validate Goals' and 'Validate Attributes' Buttons would be enabled only if Macro is e

Instructions to enable macro in Excel 2003:

Go to Tools-->Macro-->Security-->Select 'Low'-->OK
After enabling the macro, close the excel sheet and re-op
Goals' and 'Validate Attributes' Functionality

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Instructions to enable macro in Excel 2007:

Go to Office Button-->Excel Options-->Trust Center-->Trust C
>Enable all Macros-->OK
After enabling the macro, close the excel sheet and re-open it, then you can use the 'Valid
Functionality

Instructions to enable macro in Excel 2010:

Go to File--> Options-->Trust Center-->Trust Center SettingsMacros-->OK
If the excel is opened in "Protected View" enable editing as:
Go to File-->Info-->Click on "Edit Anyway"
After that close the excel sheet and re-open it, then you can use the 'Validate Goals' and
Please click on Generate XML button on the Goal Sheet to generate an XML
XML would be generated at the path where the Goal sheet is saved.

Every time you update your Goal Sheet and click on Generate XML button the previous X
Browse and upload the XML file to proceed

Please note that XML is an additional functionality.You can choose not to use it and proce
or Open Office Document.
Please do not copy paste cell.

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Read Me before you upload

structions carefully :

he same format.

bute Sheet) and rating details (Column 'H' in Goal Sheet, 'E' in Attribute Sheet) in

1500. This would include Appraisee comments entered, saved and submitted to the

e you upload.
oad this excel on SPEED.

uld be enabled only if Macro is enabled on the Machine.

urity-->Select 'Low'-->OK
close the excel sheet and re-open it, then you can use the 'Validate

Options-->Trust Center-->Trust Center Settings-->Macro Settings--

en it, then you can use the 'Validate Goals' and 'Validate Attributes'

Center-->Trust Center Settings-->Macro Settings-->Enable all

as:

can use the 'Validate Goals' and 'Validate Attributes' Functionality

o generate an XML
et is saved.

erate XML button the previous XML gets overwritten with new one.

n choose not to use it and proceed with uploading Microsoft Excel

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Final Anniversary 2014-201

Appraisee Name
(Emp #)

Mandeep Kaur (874880)

Project Name
(SWON)

McKesson NOC Offshore (2191895)

Appraisal Type
(Year)

Final Anniversary (2014-2015)

Role

Enable Macro to enable the "Valid

Please validate by clicking on "Va

Network / System Administrator

Evaluatio

Goal Perspective

Goal Measure

Target/
Units

Learning and Growth

Number of certifications completed versus number of

trainings attended

atleast 1
certification per
quarter.

Customer

Number of issues Resolved within SLA versus total

number of issues resolved.

>=95 %

Number of issues resolved at first instance

>= 98 % of the
total incident
resolved.

Customer

Number of reopens versus number of issues resolved

< = 2 % of the
total issue
worked on.

Customer

Timely Completion of self assessment of competencies

on iCALMS

100 %
compliance

Internal

Adherence to ODC work culture.

100%
aderence
needed.

Internal

Alignment to Project requirment as and when needed to

achieve project goal.
100%

Customer

Appreciation from client`s senior management

At least 2 per
quarter

Customer

Daily customer followup and incident update (working

days)

100%
compliance

Customer

Customer

Firewall tickets

> 8 per month

Customer

Incident handover while going on week off or leave.

100%
complaince

Customer

Proactive approach in handling sev-1/ MIM and RTA

during support or as when directed by shift manager.

100 %

Customer

Quality score for audit check.

>= 95%

Customer

Smart Console and Avaya login availability check.

100 %
compliance

Internal

Timely Filling/Approval of Timesheet, Cab subscription

and leave with 100% correction and without chase.

100%
complaince

Internal

Unplanned leaves

< 2 per quarter

User ticket count.

> 30 % of the
total resolved
incidents

Customer

Legend

Role Based Goal Measure

Project Goal Measure
Customized Goal Measure

Final Anniversary 2014-2015 Evaluation For Mandeep Kaur

ble Macro to enable the "Validate Goals" Button.

ase validate by clicking on "Validate Goals" button before you upload this excel on SPEED

Evaluation Goal Sheet

Goal
Weightage

Difficulty
Level

Aligned To
Supervisor
Goal

2 Yes

2 Yes

2 Yes

2 Yes

2 Yes

2 Yes

2 Yes

2 Yes

2 Yes

2 Yes

2 Yes

2 Yes

2 Yes

2 Yes

2 Yes

3 Yes

2 Yes

or Mandeep Kaur

n.
on before you upload this excel on SPEED

Appraisee Comments
Attanded all the required training and Prepairing for the certification those are
relevant to my roll and responsibilities.

Appraisee
Rating
4-Atleast 110%
achieved

Always worked and closed the issue within the SLA until uless there is something 4-Atleast 110%
pending from user end
achieved

Worked and tried to resolve all the issue assigned to me at first instance.

4-Atleast 110%
achieved

All work compelted timely and with full acceptance by shift managers within the
SLA and with no impact.

5-Atleast 125%
achieved

I have completed most of them except few for which we do not have any training
align OR certifications .

5-Atleast 125%
achieved

Always followed the rule and regulation of the ODC as inctructed at the time of
unduction programme.

5-Atleast 125%
achieved

Whenever needed I always ready to work as per project requiredment.

5-Atleast 125%
achieved

As we direclty interact with users being part of NCC team ,Regularly received
appriciation and positive feed back from users as well as from senior client
member .

5-Atleast 125%
achieved

As working on user requests I always taking the followup with user on email/phone 4-Atleast 110%
to complete the request within SLA.
achieved

Though I did not attend any firewall training yet however I have worked and
resolved firewall ticket assigned to me.

3-100% of goal

To avoid the SLA breach I always handover the high priority incident to available
team member.

5-Atleast 125%
achieved

Always taken care of Sev-1 ticket on high priority to reduce downtime.

5-Atleast 125%
achieved

Always followed and received positive feed back in audit work.

5-Atleast 125%
achieved

100 availability in smart console and avaya when I am in shift

5-Atleast 125%
achieved

All applied in time and have prepaln my leaves well in advance

5-Atleast 125%
achieved

No Unplanned leaves taken , all leaves were well informed in advance instead sick 5-More than
leave if any.
100% achieved

Always worked and closed the issue within the SLA until uless there is something 5-Atleast 125%
pending from user end
achieved

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Legend
Legend
Role Based Goal Measure
Project Goal Measure
Customized Goal Measure
Customized Goal Measure
Customized Goal Measure
Customized Goal Measure
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4-Atleast 110% achieved

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Network / System Administrator

Appraisee Rating
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Final Anniversary 2014-2015 Evaluation For Mand

Appraisee Name
Mandeep Kaur (874880)
(Emp #)
Project Name
McKesson NOC Offshore (2191895)
(SWON)
Appraisal Type
(Year)

Final Anniversary (2014-2015)

Role

Network / System Administrator

Enable Macro to enable the "Validate A

Please validate by clicking on "Validate

Evaluation Attribute Sheet

Attribute

Definition

Weightage

Coaching

Ability of an individual to facilitate the continuous

development of individual & organizational
competencies, developing others- potential through
the sharing of expertise and providing timely
feedback.

Analytical Ability

Ability to make systematic and rational judgments

based on relevant information.

Organizing & Planning

Ability to plan a course of action, manage and

prioritize activities so as to execute them in a timebound manner

Continual Learning

Attitude to continuously seek knowledge to enhance

one's professional growth & performance

Communication

Capability of an individual to convey the right

information and influence others towards desired
action either verbally or by written means

Team Skill

It is the ability of an individual to create an

environment of trust and cooperation through an
open exchange of ideas towards achieving team
goals.

Customer Orientation

Focuses on discovering customer's needs and

finding out how to best meet them. Works to create
customer focused services and solutions.

Initiative /
Proactiveness

Takes action to meet work-related objectives without

being asked or required to do so. Seeks out and
willingly undertakes new challenges, responsibilities
/ assignments.

Legend

Role Based Goal Measure

Project Goal Measure
Customized Goal Measure

2014-2015 Evaluation For Mandeep Kaur

ble Macro to enable the "Validate Attributes" Button.

ase validate by clicking on "Validate Attributes" button before you upload this excel on SPEED

aluation Attribute Sheet

Appraisee Comments

Apraisee
Rating

Always positively taken care of all work assigned to me.

Always tried to deep dive into the issue and find relevant logs .

woked to create the change plan accoring to the priority of ticket and excuted on
timely manner.

Always eagar to learn the new technowlogy to grow the professional growth.

Everytime shared all the relevant information to other to drive the issue further.

Always work with team with positive attitude and exchage all the required
information to achieve team goal.

Learnt the costomer's need and improve the work style according to it.

Always taken care all the work assigned ro me on time and tried to take resonsilbilty
of work beyond of my work profile.

l on SPEED

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ERRORS DETECTED IN GOAL SHEET

ERRORS DETECTED IN ATTRIBUTE SHEET