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Operation Checklist
NetApp DataFabric Manager Installation GIC
Project Name
Project ID
Version
1.5
Author(s)
Document Date
Contents
PURPOSE............................................................................................................................................ 3
SIGN IN................................................................................................................................................ 4
Purpose
This checklist provides detailed instructions on how to install and configure NetAPP DataFabric Manager which
includes NetApp Operations Manager and Protection Manager.
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DataFabric Manager provides infrastructure services for various applications through NetApp Management
Console. The DataFabric Manager application delivers comprehensive monitoring and management through
alerts, reports, and configuration tools from a central point of control, to allow administrators to keep the
storage infrastructure running 24X7, ensuring data availability and business continuance. DataFabric Manager
also facilitates enterprise disk-based backup for large scale deployments by providing a central interface for
configuring and monitoring SnapVault relationships, retention policies, and backup schedules. Services running
on DataFabric Manager pass data to the client applications that run in NetApp Management Console. NetApp
Operations Manager is the Web-based user interface of DataFabric Manager, from which you can manage
multiple storage systems, as well as day to day monitoring, alerting, and reporting about the storage
infrastructure.
NetApp Protection Manager simplifies the managing and monitoring of SnapVault data protection relationships
and performs failover operations easily and efficiently by automating and eliminating repetetive tasks.
Protection Manager simplifies this work by employing configuration policies, convenient wizards, and
automated verification of certain aspects of the data protection configuration. It lets you launch a backup,
restore, or failover operation with a single click.
Procedure Name
Description
This document enables the use of MS Word field codes to help you record information that may appear in
more than one place in the document. The use of field codes is OPTIONAL.
Before you execute or print this checklist, MS Word may prompt you for configuration information that will be
recorded in the appropriate places within the document. This section explains how you are to enter information
in the required fields.
3.1 Enter Configuration Information
Follow these steps to enter the configuration information for your checklist, if needed (if no configuration is
required, delete this section).
1. Open the checklist document. Then press CTRL+A to select the entire document.
2. Press F9.
If the Update Table of Contents box is displayed, click on Update entire table. Otherwise, go to the
next step.
3. You may be prompted to enter a specific value for a series of standard fields that may be used
throughout the document. Each field should initially contain a placeholder value, such as REPLACE
THIS TEXT, or a description of the field. When prompted, simply replace the placeholder text with the
appropriate value for the field.
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Sign In
Important! Before you begin executing any part of this checklist, you must do the following:
1. If Electronic Execution: Type your information into the table below before executing any checklist
steps. Type N/A in the signature column.
2. If Printed Execution: Print your full name on the chart below before executing any checklist steps. Print
your name legibly; provide your signature, initials, and the date.
3. Record your initials in the designated space after each procedure you perform.
Full Name (Type or Print)
Initials
Date
NetApp DataFabric Manager needs to be installed on a physical server running 64-bit Microsoft Windows 2003
Server or into a virtual environment running 64-bit Microsoft Windows 2003 server on VMWare ESX v3.0.1 or
later.
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Software:
32GB RAM
If additional features are required beyond initial scope of GFS, a more powerful platform may be required.
Minimum Workstation Requirements:
Software:
Microsoft Internet Explorer 6.0 or later
Mozilla Firefox 1.5 or later
Mozilla Suite 1.7 or later
User Requirements:
Step
Task
Check
1
.
The user performing the DataFabric Manager installation must have Local Administrator
login permissions on the machine where the DataFabric Manager server is to be
installed.
2
.
The user performing the DataFabric Manager installation must have a valid NetApp
NOW account in order to download the DataFabric Manager license key.
3
.
4
.
The user creating the volume and CIFS share for the DataFabric Manager database
backups on the remote filer must have root access to perform these tasks.
5
.
Obtain the names of the Storage Admin and Backup Admin Domain Groups.
6
.
A domain service account that runs the DataFabric Manager backup must have Local
Administrator login permissions on the DataFabric Manager server and must be
obtained in advance of executing this checklist via the IDM Process or local equivalent.
Date: ___/___/___
License Requirements:
Each DataFabric Manager installation requires a DataFabric Manager server license (DFMCore) in place before
any other licensed features can be installed. Once the DataFabric Manager framework is in place, the licenses
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for other features will be obtained from the NetApp NOW website and the details to install these licenses will be
found in the NetApp Filer GIC.
The table below is for informational purposes only and illustrates the features and functions that are
available with each license type.
To Use
Operations
Manager
DataFabric Manager
server license
Protection
Manager
DataFabric Manager
server license
Protection Manager
license
NetApp Management
Console
DataFabric Manager
server license
Provisioning Manager
License
NetApp Management
Console
Provisioning
Manager
primary storage
Assigning protection policies to
provisioned datasets
Automated offline dataset and
vFiler unit migration
Deduplication to eliminate
duplicate data blocks
You must have a valid DataFabric Manager server license key to complete the NetApp DataFabric Manager
installation. The DataFabric Manager licenses are based on the number of controllers that are being managed.
To obtain the DFMCore license, please follow the detailed steps below:
Step
Task
Check
1.
2.
Log in to the NetApp NOW site by entering a valid NOW user name and password.
3.
Under the My NOW Links section on the right hand side of the page, click on My
Licenses
4.
Accept the terms and conditions by clicking I Accept at the bottom of the page.
5.
On the Protocol Licenses Page, Select the Pull down for Show Me All Serial Numbers
With Licenses, Select DFMCORE, and click Go.
6.
Find the appropriate DFM license key that will be listed for your location.
7.
Choose an option to either email or print the license key so that the license key
information is readily available for subsequent steps in the installation procedure.
8.
Logout from the NetApp NOW site and close your browser.
Date: ___/___/___
Task
Check
Identify the NetApp filer that is to be used to store the DataFabric Manager Database
backups. (1.4TB usable space available)
Note: Due to the size of the DFM database, it is recommended that this Filer be at the
same physical location as the DFM server.
2.
3.
At the Filer command prompt enter >df -Ah. This will display the aggregates and their
available space. Identify an aggregate with at least 1400GB of available space to be
used later when setting up the DataFabric Manager Database backup share.
Date: ___/___/___
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Task
Check
1.
Obtain the fully qualified domain name of the SMTP Gateway which will be used later
in the GIC when setting up alerting.
2.
Obtain the Johnson and Johnson Storage support mailbox name which will be used
later in the GIC when setting up alerting.
If SCOM forwarding is required, obtain the FQDN & SNMP string of a SCOM
management server that has the Netapp Appliance Watch management pack installed.
Note: Skip this step if the Netapp Appliance Watch v1.x management pack has
not been installed in the SCOM environment.
Section Completed By (initials): __________
Date: ___/___/___
IQ/OQ Requirements:
A text file output displaying the DataFabric Manager services started and running will also be captured to
C:\temp\dfmservices.txt.
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6.1
Task
Check
1.
Login via Terminal Services to the server where DataFabric Manager will be installed
using a domain account with local Administrator login permissions.
2.
\\na.jnj.com\jnjdfsroot\Windows_Server_Technology\NCS_Standard_Technologies\NAS_Technologies\DFM_Install
3.
4.
5.
Enter 14 digit license key that was obtained in the previous section to enable DataFabric
Manager and click Next.
6.
Enter a Destination Folder that has enough available capacity as specified in the
prerequisites section above (approx 200GB). Click Next.
7.
8.
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Step
9.
Task
Click Finish to Open Operations Manager and Complete the DataFabric Manager
Installation. The Operations Manager Web Page Will Launch.
Check
10.
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Step
Task
12.
1.1
Check
Date: ___/___/___
The SNMP community string must be set up within the Operations Manager interface to match the settings on
the storage subsystems that will be monitored and managed by the DataFabric Manager Server.
Please follow the steps in the following table to enable Operations Manager to use SNMPv1:
Step
1.
Task
Check
http://<dfm_server_dnsname>:8080/dfm/welcome
2.
Click on the Log In link on the upper right corner of the Operations Manager home
page and log in with the account that was used to install Datafabric Manager.
3.
On the Operations Manager home page, select the Setup pull down menu, and click
on Network Credentials.
4.
5.
In the summary area on the bottom of the display, click on the edit link to change the
default SNMP Community string.
6.
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Step
Task
Check
7.
Instead of public, enter the appropriate J&J standard SNMP Community string and
click Update.
8.
The screen will refresh, and you should now see the new SNMP Community string
displayed in the summary area on the bottom of the page.
Date: ___/___/___
DataFabric Manager database backup is simple and powerful. You can back up the DataFabric Manager
database, script plug-ins, and performance data, without stopping any DataFabric Manager services.
The backup process backs up the DataFabric Manager database critical data in compressed form using the ZIP
format. DataFabric Manager server automatically converts the DataFabric Manager data to an archive format
and stores the backup in a local or remote directory. You can easily move an archive-based backup to a
different system and restore it.
DataFabric Manager Database backups will be run daily at 6:30 AM and placed on a NetApp Filer. The backups
will adhere to a retention policy of 7 daily backups.
Prior to configuring and scheduling the DataFabric Manager Database backup job, a volume and a network
share must be created on the Filer which will be used as the repository for the DataFabric Manager database
backups.
2.1
Please follow the steps in the table below to create a volume and a share on a remote filer to store the
DataFabric Manager database backups.
Step
Task
Check
1.
2.
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Step
Task
Check
4.
5.
Disable the Snapshot reserve on the volume by entering the following command:
> snap reserve dfm_backup 0
6.
Create a Windows CIFS share on the Volume by entering the following commands:
>cifs shares add dfm_backup$ /vol/dfm_backup
7.
Set specific access to the share for the domain service account specified in the User
Requirements area of the Prerequisites section by entering the following command:
Set specific access to the share for a group by entering the following command:
Remove access to the share for everyone else by entering the following command:
Verify the creation of the share as well as access control by entering the following
command:
2.2
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Now that the DataFabric Manager database backup destination has been created on the Filer, please perform
the following steps to schedule the backup for the DataFabric Manager database.
Step
Task
Check
1.
Login via Terminal Services to the DataFabric Manager server with Local Administrator login
permissions.
2.
3.
4.
5.
Select the Logon tab and click on the This Account radio button
6.
Enter the DFM domain service account user account and password
Click OK
Accept any prompts that may be presented
8.
9.
10.
12.
13.
14.
15.
16.
Launch the Operations Manager web interface by selecting Start->Programs->Netapp>Welcome to Operations Manager.
Note: Accept any browser security warnings that may be generated for the remainder of this
section
17
Click on the Log In link on the upper right corner of the Operations Manager home page and
log in with the account that was used to install Datafabric Manager.
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Step
Task
18.
Check
19.
20.
21.
22.
23.
24.
Verify the settings are correct and click on the Update button
25.
Date: ___/___/___
3.1
Please follow the steps in the table below to create a role and assign the role to an Administrative user within
the Operations Manager interface.
Step
1.
Task
Check
http://<dfm_server_dnsname>:8080/dfm/welcome
2.
3.
4.
5.
6.
7.
8.
9.
Click on the Log In link on the upper right corner of the Operations Manager home
page and log in with the account that was used to install Datafabric Manager.
Click on Roles
In the right pane, under Add A New Role section, type in a Backup Admin on the
Role Name line.
Under the Capabilities section, click on Add Capabilites and the Add Capabilites
window will open.
Click on the Groups resource tree in the left pane and select Global once the tree
expands.
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Step
Task
10.
11.
12.
13.
14.
15.
16.
17.
Scroll down the page to the DFM.Database section and select the operations Delete,
Read, and Write:
Scroll down the page to the DFM.Event section and select the operations Read and
Write.
Scroll down to the DFM.Policy section and select the operations Delete, Read and
Write.
3.2
Check
Date: ___/___/___
Please follow the steps in the table below to create a role and assign the role to an Administrative user within
the Operations Manager interface.
Step
1.
2.
Task
Check
Select the Setup pull down menu and select Administrative Users.
In the Add A New Administrator pane on the right side of the page, enter the group
name for the Domain Storage Administrators Group.
Ex: DOMAIN\STORAGE_ADMINS_GROUP
3.
4.
5.
6.
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Step
Task
Check
Ex: DOMAIN\BACKUP_ADMINS_GROUP
7.
8.
9.
Select the Role Backup Admin and assign it to the domain Backup Administrators
group by clicking the add (>>) button.
Date: ___/___/___
Alarms
The monitoring and reporting functions in DataFabric Manager depend on alarms and event generation.
Settings must be configured in Operations Manager to customize monitoring and to specify how and when
alarms and events will be received.
4.1
Step
1.
2.
3.
4.
5.
Task
Check
In the Control Center tab, click on the Home link. The Group Summary pane will now
be displayed.
Date: ___/___/___
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4.2
DataFabric Manager uses alarms to notify recipients when events occur. Alarm notifications will be sent to the
Johnson and Johnson Storage Support mailbox for acknowledgement and action.
Step
Task
1.
2.
3.
4.
5.
6.
7.
8.
In the Control Center tab, click on the Home link. The Group Summary pane will now
be displayed.
Click the Setup pulldown menu and select Alarms. The Alarms page will open.
In the Add an Alarm pane, click on the Advanced Version link on the lower right. The
Advanced Add and alarm screen will open.
Click on Select Event by Severity and in the pull down menu on the right, choose
Error or Worse.
Under Recipients, in the Email Recipients Non-Admins field, enter the Johnson and
Johnson Storage Support mailbox name.
Click Add on the bottom right of the Alarms pane to add the alarm.
The new event will now be displayed on the bottom of the Alarms page.
4.3
Check
Date: ___/___/___
If applicable, DataFabric Manager can forward alarms to SCOM using the section below.
Note that this section requires that the Netapp Appliance Watch Management Pack v1.x be installed in
the SCOM environment. Otherwise skip this section.
Step
1.
2.
3.
4.
5.
Task
Check
In the Control Center tab, click on the Home link. The Group Summary pane will now
be displayed.
Click the Setup pulldown menu and select Alarms. The Alarms page will open.
In the Add an Alarm pane, click on the Advanced Version link on the lower right. The
Advanced Add and alarm screen will open.
Verify that the Global Group is selected.
Click on Select Event by Severity and in the pull down menu on the right, choose
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Step
Task
Check
Error or Worse.
6.
Under Recipients, in the SNMP Trap Hosts field, enter the SNMP string and FQDN of
the SCOM management server in the following format:
snmp@FQDN:162
Example: ITS@itsusrascom01.na.jnj.com:162
7.
8.
Click Add on the bottom right of the Alarms pane to add the alarm.
The new event will now be displayed on the bottom of the Alarms page.
Date: ___/___/___
Note: Upon completion of this section, Operations Manager will only be accessible via HTTPS using port 8443
Step
Task
Check
1.
Log in via Terminal Services to the DataFabric Manager server with Local
Administrator login permissions.
2.
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Step
Task
6.
Check
Date: ___/___/___
Verification
The table below contains screen captures and text file outputs which will be used to validate the DataFabric
Manager server installation and functionality.
Step
Task
Check
1.
Log in via Terminal Services to the DataFabric Manager server with Local
Administrator login permissions.
2.
Open up a command propt and enter the following command to display that all
DataFabric Manager services are enabled and active:
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Step
Task
4.
Check
5.
This text file will be used as evidence showing the DataFabric Manager services
started and running for the IQ/OQ.
Date: ___/___/___
Document Sign-Off
Failed:
N/A
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
__________________________
___
Date: ___/___/___
References
Document Name
Document
Number
File Name/Location
V1.0
TED SharePoint
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Document Name
Document
Number
File Name/Location
V0,57
TED SharePoint
V0.3
TED SharePoint
Document History
All changes to this document following initial approval must be noted here and re-approved by the appropriate
parties.
Revision
No.
Contact
Action Date
.1-.8
Draft Status
2/18/10
1.0
Published
3/2/10
1.1
3/8/10
1.2
Patrick King
4/13/10
1.3
Patrick King
9/7/10
1.4
Patrick King
9/17/10
1.5
Patrick King
10/20/10
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The time interval at which an SNMP query is sent depends on the data being collected. For example, although
DataFabric Manager pings each storage system every minute to ensure that the storage system is reachable,
the amount of free space on the disks of a storage system is collected every 30 minutes.
A set of configuration requirements must be met to enable reception of SNMP traps from managed storage
systems. On the DataFabric Manager server, no configuration is needed to start the SNMP trap listener on
DataFabric Manager (the trap listener is automatically started after installation). The SNMP trap global options
are also configured with default settings, although you might want to modify these settings.
Enable SNMP trap listener
Use this option to enable or disable the SNMP trap listener.
SNMP Trap Listener Port
Use this option to specify the UDP port on which the SNMP Manager Trap Listener receives traps.
Supported storage systems can send SNMP traps only over UDP port 162.
SNMP Maximum Traps Received per window and SNMP Trap Window Size
Use these two options to limit the number of SNMP traps that can be received by the trap listener within
a specified period.
On managed storage systems, the DataFabric Manager server must manually be added as a trap destination
on all supported systems to be monitored. The traps must be sent to the DataFabric Manager server over UDP
port 162.
The SNMP traps generated for the DataFabric Manager events are specified in the DataFabric Manager MIB.
The MIB provides a complete list of DataFabric Manager SNMP traps and associated trap IDs, and is found in
the DFM installation directory.
C:ProgramFiles\NetApp\DataFabricManager\misc
DataFabric Manager can send only the traps that are available in the MIB.
Description of Events
Events are generated automatically when a predefined condition occurs or when an object crosses a threshold.
Event messages inform you when specific events occur. All events are assigned a severity type and are
automatically logged on the Events window in Operations Manager.
Alarms can be configured to send notification automatically when specific events or severity types occur. If an
application is not configured to trigger an alarm when an event is generated, information about the event can
be viewed by checking the Events window in Operations Manager. It is important that you take immediate
corrective action for events with severity level Error or higher. Ignoring such events can lead to poor
performance and system unavailability.
For detailed information on how to view and manage events, please refer to the GFS NetApp Operations
Manager Work Instruction Document.
Alarms
DataFabric Manager uses alarms for notification when events occur. DataFabric Manager sends the alarm
notification to one or more specified recipients: an e-mail address, a pager number, an SNMP traphost,
or a script that can be written.
The operator is responsible for configuring which events cause alarms, whether the alarm repeats until it is
acknowledged, and how many recipients an alarm has. Not all events are severe enough to require alarms, and
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not all alarms are important enough to require acknowledgment. Nevertheless, it is recommended that
DataFabric Manager is configured to repeat notification until an event is acknowledged, to avoid multiple
responses to the same event.
For detailed information on how to configure and create alarms, please refer to the GFS NetApp Operations
Manager Work Instruction Document.
User Alerts
The DataFabric Manager server can send alerts whenever it detects a condition or problem that requires
attention. The mail server can be configured so that the DataFabric Manager can send alerts to specified
recipients when an event occurs.
By default, DataFabric Manager sends out user alerts (e-mail messages) to all users who exceed their quota
limits. Whenever a user event related to disk or file quotas occurs, DataFabric Manager sends an alert to the
user who caused the event. The alert is in the form of an e-mail message that includes information about the
file system (volume or qtree) on which the user exceeded the threshold for a quota.
For detailed information on how to configure and create user alerts, please refer to the GFS NetApp Operations
Manager Work Instruction Document.
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If, for some reason, the restore job fails, DataFabric Manager attempts to restore the database to its earlier
state, and all temporary files that were created are deleted. If this attempt also fails, the CLI prompts you with a
set of instructions to restore the original database.
Restoring the Database From the Archive-Based Backup
The DataFabric Manager database can be restored on the same system by specifying the absolute path for the
backup file using the dfm backup restore command.
For detailed information on how to configure and run DFM database backups and restores, please refer to the
GFS NetApp Operations Manager Work Instruction
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