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How to Plan
for Program Implementation
Using the Six Boxes Model
Carl Binder, PhD, CPT
http://www.SixBoxes.com
http://www.Binder-Riha.com
http://www.Fluency.org
2005
2005
http://www.SixBoxes.com
www.Binder-Riha.com
www.SixBoxes.com
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
2005
2005
www.Binder-Riha.com
www.SixBoxes.com
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
My Background
2005
Measurement Counts!
http://www.Binder-Riha.com
http://www.Binder-Riha.com
http://www.SixBoxes.com
http://www.SixBoxes.com
http://www.Fluency.org
http://www.Fluency.org
2005
www.Binder-Riha.com
www.SixBoxes.com
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
2005
2005
www.Binder-Riha.com
www.SixBoxes.com
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
Behavior
Asking
Talking
Deciding
Writing
Demonstrating
Analyzing
Answering
etc.
Job Outputs
(Accomplishments)
Reports
Charted data
Class Plans
Notes to parents
Decisions
Phase changes
Contracts
Happy students
Module design
etc.
Organizational
Results
Test Scores
Enrollment
Clean building
Budget numbers
PTA census
etc.
2005
Output (Accomplishment)
(Dart in bulls eye)
Behavior
(Throws dart)
2005
www.Binder-Riha.com
www.SixBoxes.com
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
1.
2.
3.
4.
5.
6.
7.
8.
2005
of job OUTPUTS
(accomplishments)
of BEHAVIOR
2005
www.Binder-Riha.com
www.SixBoxes.com
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
Behavior
Expectations
Feedback
Incentives
Process &
Job design
Reference base
Tools/Job Aids
Handouts
Training
Coaching
Ergonomics
etc.
Asking
Talking
Deciding
Writing
Demonstrating
Analyzing
Answering
etc.
Job Outputs
(Accomplishments)
Reports
Charted data
Class Plans
Notes to parents
Decisions
Phase changes
Contracts
Happy students
Module design
etc.
Organizational
Results
Test Scores
Enrollment
Clean building
Budget numbers
PTA census
etc.
2005
A B C
Antecedents
Behavior
Consequences
(Discriminative Stimuli)
(Responses)
Contingency
Contingency Management
Management
Binder Riha Associates
2005
www.Binder-Riha.com
www.SixBoxes.com
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
Thomas F. Gilberts Behavior Engineering Model
(A)
(B)
(C)
E
N
V
I
R
O
N
M
E
N
T
P
E
R
S
O
N
(SD) Information
(R) Response
(SR) Motivation
Data
Instruments
Incentives
Knowledge
Capacity
Motives
Expectations
&
Feedback
(1)
Tools
&
Resources
(2)
Consequences
&
Incentives
(3)
Skills
&
Knowledge
(4)
Selection
&
Assignment
(5)
(Capacity)
Motives
&
Preferences
(6)
(Attitude)
2005
www.Binder-Riha.com
www.SixBoxes.com
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
Examples:
2005
2005
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www.SixBoxes.com
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
2005
Examples:
Non-examples:
bonuses not tied to specific behavior
non-contingent prizes and awards
non-specific celebrations
2005
www.Binder-Riha.com
www.SixBoxes.com
10
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
2005
Box 4
Skills and Knowledge must be FLUENT!
Performance
2005
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11
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
2005
2005
www.Binder-Riha.com
www.SixBoxes.com
12
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
Definition: having the right people for specific jobs, based on the
prerequisite characteristics and capabilities that they bring to the job,
rather than on those we can cost-effectively develop.
Guidelines:
Examples:
2005
Definition: What types of incentives, work, and other job factors people
prefer, and their general attitude about work.
Guidelines:
Check to see if the person is inherently interested in the work.
Identify rewards and incentives that motivate the individual and that are
available.
Poor or good design in the other boxes can often affect this category more
than trying to address it directly.
Examples:
Overall career and personal goals/options
What turns on the person professionally
IF
IFyou
youhandle
handleboxes
boxes1-5
1-5 THEN
THEN box
box66takes
takescare
careof
ofitself.
itself.
IF
IFNOT,
NOT,theres
thereslittle
littleyou
youcan
cando
dodirectly
directlyto
tofix
fix bad
badattitude.
attitude.
Binder Riha Associates
2005
www.Binder-Riha.com
www.SixBoxes.com
13
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
Attitude
+ Attitude
- Energy
+ Attitude
+ Energy
SPECTATORS
WINNERS
or
PLAYERS
- Attitude
- Energy
- Attitude
+ Energy
WALKING DEAD
CYNICS
Negative -
Energy
Low -
Binder
Riha Associates
1996-Vanguard Consulting
High +
2005
This
Thisisisaagood
goodway
wayto
topractice
practiceso
soyou
youcan
caneasily
easilycommunicate
communicate
with
others
about
The
Six
Boxes
on
the
spur
of
the
with others about The Six Boxes on the spur of themoment.
moment.
Binder Riha Associates
2005
www.Binder-Riha.com
www.SixBoxes.com
14
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
Implementation Planning
Question
Expectations
&
Feedback
Tools
&
Resources
Consequences
&
Incentives
(1)
(2)
(3)
Skills
&
Knowledge
Selection
&
Assignment
(Capacity)
(5)
Motives
&
Preferences
(Attitude)
(6)
Programs
Systems, or
Strategies?
(4)
2005
Implementation / Execution
What can go wrong?
Poor match between those selected for the team and the
characteristics required.
2005
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www.SixBoxes.com
15
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
2005
Behavior
(Tasks / Tactics)
Start here
2005
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www.SixBoxes.com
16
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
Opportunity to learn in the most efficient and A good match between the capacity and
effective means, in classrooms, self-study,
characteristics of people and jobs
with peers, with managers/coaches
Training designed to support performance of
exemplary performers
Ways to achieve fluency in using job tools
2005
Too many different expectations, lack of clear Reference tools and resources that are hard
priorities
to use , irrelevant, information-overloaded,
absent, not helpful, etc.
Skills and Knowledge
Selection and Assignment (Capacity)
Training and oth er learning methods that are
cumbersome, ineffective, not wo rth the time,
dont produce improvement
Training as the automatic performance
solution -- without true needs analysis
Training not ba sed on characteristics of
exemplary performance
Training on w rong objectives/topics
Learning left to chance
Absence of fluency in u sing job tools
Lack of fluency in critical knowledge
elements
Lack of fluent skill training, support or
modeling from managers
2005
www.Binder-Riha.com
www.SixBoxes.com
17
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
Behavior
(Tasks / Tactics)
Conduct assessments for each child
Select pinpoints for childs program
Decide whether you need to create
sheets
Etc.
2005
Program manual
Positive recognition in faculty
meetings and posted on board of
PT coach/advisor
everyone who completes each
Checklist/guidelines for creating
step in the implementation
materials
Special recognition for
Materials directory/database
achieving milestones first
Samples to emulate as templates
(specify)
on computer
Communication to parents about
etc.
new program with prompt to
encourage faculty members
taking first steps
Help teachers select pinpoints
most likely to see v aluable
improvements in students.
(5) Selection and Assignment (Capacity)
Let people volunteer and vie for Select initial participants based
first 5 slots in pilot program
on their enthusiasm and insights
(self-selection based on
about value of time-based
motivation, etc.)
measurement and practice
other?
2005
www.Binder-Riha.com
www.SixBoxes.com
18
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
Sample Implementation Planning Brainstorm for Corporate Training Classroom Fluency Development Program
1. Expectations and Feedback
2005
www.Binder-Riha.com
www.SixBoxes.com
19
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
Sub-outputs
Key Tasks/Tactics
(Accomplishments or Milestones)
.. and so on..
2005
Performance Problem-solving
Teach
Teach managers
managers and
and supervisors
supervisors to
to use
use Six
Six
Boxes
thinking
to
address
performance
problems.
Boxes thinking to address performance problems.
2005
www.Binder-Riha.com
www.SixBoxes.com
20
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
Construct
Constructtools
toolsfor
forobserving
observingand
andinterviewing
interviewingexemplary
exemplary
and
average
performers
structured
and average performers structuredwith
withthe
theSix
SixBoxes
Boxes
2005
3. Whats the payoff for doing the right thing? Are there any
discouragements for doing the right thing?
4. What are the key skills and knowledge you need to perform? What
do you wish youd had when you started?
2005
www.Binder-Riha.com
www.SixBoxes.com
21
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
Expectations
&
Feedback
(1)
Tools
&
Resources
(2)
Consequences
&
Incentives
(3)
Skills
&
Knowledge
(4)
Selection
&
Assignment
(5)
(Capacity)
Motives
&
Preferences
(6)
(Attitude)
2005
Management Development
Make
Makethis
thissimple
simplebut
butpowerful
powerfulSix
SixBoxes
Boxesmodel
modelpart
partof
of
aaperformance-centered
culture.
performance-centered culture.
Binder Riha Associates
2005
www.Binder-Riha.com
www.SixBoxes.com
22
How to Plan for Program Implementation using The Six Boxes Model
Carl Binder International Precision Teaching Conference 2005 Pittsburgh, PA
2005
Thank You!
2005
www.Binder-Riha.com
www.SixBoxes.com
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