Dealer Business Management

Service to Claim with Quotation

Dealer Business Management

User Manual
Service to Claim with Quotation (LCV)

Dealer Business Management

Service to Claim with Quotation

Glossary
Sl. No.

Description

Full Form

DBM

Dealer Business Management

2
3
4

OEM
SD
FI & CO

Original Equipment Manufacturer

Sales and Distribution
Financial and Controlling

5
6
7

MM
HR
SO

Materials Management
Human Resources
Sales Order

Dealer Business Management

Service to Claim with Quotation

Prerequisites
a)
b)
c)
d)

Customer Master Data is available in SAP-DBM.

Parts Master Data is uploaded in SAP-DBM.
Pricing and Tax condition records are updated in the system
Vehicle data exists in the system.

Procedure
SAP menu

SAP Easy Access Logistics Logistics Execution Dealer Business

Management Order processing Create Order

Transaction code

/DBM/VSEARCH

On the Vehicle Search screen, make the following entries:

Use either of following to search the Vehicle.
Field name

Description

User Action &Sample Values

Comment

Vehicle ID No.

Chassis No.

UDAY0006

Select from F4 list

Dealer Business Management

Service to Claim with Quotation

Click on Vehicle Search button.

Click on Order Tab

Double Click LCV Paid Service to create a Paid service

order.

Dealer Business Management

Service to Claim with Quotation

Click on LCV Service Quotation

Press Enter, following screen appears. Enter Distribution Channel = 30

Dealer Business Management

Service to Claim with Quotation

Confirm Memo Pad.

Go to-> Item tab. Enter relevant ROTs

Dealer Business Management

Service to Claim with Quotation

Go to-> Parts Tab. Enter relevant Parts and SAVE.

Dealer Business Management

Service to Claim with Quotation

Enter T-CODE: /n/DBM/ORDER05

Press Enter. Following Screen appears. Here enter the Quotation number which has already been
created.

Dealer Business Management

Service to Claim with Quotation

Press Enter.
Enter Order Type: ZLPA

Click on Simulate Button.

Dealer Business Management

Service to Claim with Quotation

Click Copy Button.

Confirm Memo Pad.

Dealer Business Management

Service to Claim with Quotation

Following Screen Appears: LCV Paid service create, Enter KM Reading in CntrRdng Field
Enter planned compl date and SAVE

Go to -> Item tab

Enter relevant ROTs. (E.g.: Enter key AC001VA and press enter)

In the job field enter Number 1 or any number, SAVE

In the item tab, below you will find Customer Voice.

the Order

Dealer Business Management

Service to Claim with Quotation

Click on F4, you will find the list of entries.

Check mark on the relevant code and click

and SAVE

Dealer Business Management

Service to Claim with Quotation

Note down the Order number Eg: 3730. Click on Release

Dealer Business Management

Service to Claim with Quotation

Click on Parts tab. In the key F4, Choose the relevant part from the list.

Give the job number and SAVE

Dealer Business Management

Service to Claim with Quotation

Click on

to go to display mode from change mode.

Dealer Business Management

Service to Claim with Quotation

Open a new session and give T- code zdbm_tm to maintain time booking for the
order

Enter Plant number and Click

execute button.

You will see the screen as shown below.

Dealer Business Management

Service to Claim with Quotation

Double click on Emp Name

Double click on relevant ROT code, in this case DOST PDI

Enter start time and end time. Click on SAVE.

Dealer Business Management

Service to Claim with Quotation

Close the session. Click on

to go to change mode from display mode. Click on

button.

Dealer Business Management

Service to Claim with Quotation

Click

button.

Click on Create billing, below displayed screen appears. Click on tick mark.

Dealer Business Management

Service to Claim with Quotation

To take print outs use T-CODE ZPRINT.

For reports use T-CODE ZREPORT.

End of Vehicle Service with Quotation