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Food which is prepared and served within a short span of time is referred to as Fast Food. The
fast food industry in Pakistan is undergoing an escalated boom. Despite brutal competition,
this industry has managed to generate profitability and is well-received by the local masses as
well. Recent statistics have revealed that fast food industry is the second largest in Pakistan,
with approximately 169 million consumers. Not only that, but this sector also accounts for
16% of the total employment in manufacturing sector. An industry with such dynamics has a
great probability of exceptional growth in future as well.
The existence of multinational fast food chains like McDonalds, KFC, Pizza Express, Pizza
Hut, Subway etc. have somewhat catered to the high income segment therefore developing a
niche as upscale fast-food restaurants.
Additionally, worldwide fast-food stores are not the only or even the primary resource of
readymade meals in most places of Pakistan. Many regional stores have developed around in
the main places of Pakistan (for example Khan Broast, KBC, Kabyees, Jans in Karachi) to
contest with worldwide stores and provide selection items that entice the unique regional
preferences and routines at relatively low costs.
In Pakistan, multinational chains are considerably more expensive, they usually are visited by
upper class because they are considered glamorous. However much of the middle-income
segment (which forms a major chunk of fast-food goers) prefers visiting local restaurants that
offer low cost fast food.
The Pakistani economy is becoming increasingly service-oriented, and over the past several
decades, the foodservice industries that offer the highest levels of convenience have been
rewarded with strong sales growth. In the face of rising population, incomes and increasingly
hectic work schedules, a nearly insatiable demand for convenience will continue to drive fast
food sales. Fast Food Outlets will strive to find ways to make their products even more
accessible.
Model FoodCornerwill be Partnership concern partners name are, Ali Arshad, Muhammad
Mujtaba and Faisal Ali, and we capitalized on the growing hospitality industry to create a niche
market for its restaurant
2)
Vision Statement
To be the leading integrated food services group in the Karachi to serve people quality food
on affordable cost with exceptional customer-focused s
3)
Mission Statement
4)
Objective
Our crucial success aspects will be to recognize other local and worldwide readymade meals
restaurant/chain styles and include them into our functions, provide friendly and quality
services, continue to get money in marketing and stand above the "competitor bend." And stay
a head our competitor in the area by providing quality taste and best services.
4.1) Occupancy:
Filling all restaurant 50% seats within the first 30 minutes. Good time management will allow
us a 3-4 table turnover. We are further expecting 50 take-out orders the first night and 80 takeout orders the second night.
4.2) Guest Experience:
Providing flawless and excellent customer service, and creating a unique dining experience
that is enriched with the teams enthusiasm and passion for quality and fresh food.
4.3) Team work and Employee development:
Management will thoroughly train and develop every member of the team to become a
committed and skilled professional. Integrated decision making as well as team building
activities are designed to maximize the team-spirit and to develop a professional competence
among all team members.
4.4) Costs: offer quality food at reasonable price.
2
5) Guiding Principals
5.1) Being Mindful of our Customers and our Staff
Coinciding with our family values, we will treat both our customers and staff in a manner in
which we ourselves would want to be treated (or better!)
5.2) Gratitude
An attitude of gratitude shown to our customers, employees and vendors because without
their input, service, labor and time, our business would not be here without them!
5.3) Our Service
Provide the warm and friendly service expected from a family-style restaurant creating an
informal, comfortable environment which will make the customers satisfied and want to
return again and again.
Keep in mind that because a concept works in one area does not mean it will be well-received
by customers in other location. Tastes are subject to location preference and more often target
market. In high scale urban areas (like PECHS, KDA etc.) are more likely to be successful
with a niche concept than in a dense middle income areas (like Gulistan e Jauhar, Malir).
6.5) Selecting Prime LOCATION
The specific location within target area also is critical. If restaurant is situated in an
infrequently traveled area no where near complimentary businesses or at the back of a mall, it
will limit earning potential. If the restaurant is right off of a major freeway heavily traveled by
truckers and road trippers restaurant may be highly successful despite a remote location.
Experience
Hiring Employees
%
(Sq.Fe
et)
(Sq.Feet)
Dining
49%
1900
Waiting
6%
250
33%
1300
Office
1%
50
Stores
10%
400
Total
100%
3,900
Details
Size
One of the biggest challenges restaurants face is a lack of qualified labor. In order to get and
retain qualified employees, make sure your pay scales relate clearly to the job's duties and
responsibilities. In addition, find out what other restaurants are paying their employees so that
you can be competitive in the job market, without spending too much on payroll. There are
several categories of personnel in the restaurant business: manager, cooks, waiters, helpers,
dishwashers and cleaners and sweeper. When your restaurant is still new, some employees'
duties may cross over from one category to another. For example, your servers may double as
the cleaners. Be sure to hire people who are willing to be flexible in their duties.
Job Title
No of
Employee
Salary
Total Monthly
Salary
5
Head Waiter
Waiter
Cooks
Manager
Counter Person
Presenters
Helper
Guard
Sweeper
Delivery Person
Total Salary Expense
2
3
4
1
1
2
4
1
2
2
22
9,000
6,000
30,000
30,000
15,000
12,500
9,000
10,000
2,500
6,500
130,500
18,000
18,000
120,000
30,000
15,000
25,000
36,000
10,000
5,000
13,000
290,000
Marketing, research, and design and Hiring is our responsibility, where as training and
employee development is the responsibility of the manager and senior head waiters.
Forecasting, budgeting and the cashier fall under the responsibility of the partners.
9.2.1) General Manager
We partners are responsible for the overall success of the restaurant. We will oversee the
administrative component to the business as well as restaurant operations. It is crucial for the
managers to have a complete understanding of the business. Cash operations will also be
handle by one of the partner using the system which we will use for cash and credit card
transactions.
We will be responsible for ordering, receiving and maintaining sufficient inventory to meet
production demands. Ordering schedules will be staggered with perishable products being
ordered multiple times per week to preserve freshness. Standard grocery and supply orders
will be ordered less often, according to a predetermined schedule and storage capacity.
9.2.2) Manager
Manager primary role is to accommodate the customers needs to the best of their ability.
Manager need to be well trained and experienced person and know how to provide excellent
customer service, know how to sell the product as well as stand out as the face of the
restaurant. Another job is to train all the jobs that deal with front of the house, because is it
very important to present the restaurant in a positive light in all aspects. Manager is
responsible for the layout of the room as well as keeping the theme of the restaurant alive.
Another primary role for this person is to make sure all Waiters, Helpers, and other staff are
doing their job properly on the floor. They need to be experienced in serving as well as have
some knowledge of the restaurant business. They must have exceptional knowledge of all the
items on the menu.
Manager will rely on operational checklists to verify that each work shift has been properly
prepared for and to insure the operational standards are followed before, during and after work
shifts.
9.2.3) Cooks
Cooking schools can usually provide you with leads to the best in the business, but we look
around and place newspaper ads before hire. Customers will become regulars only if they can
7
expect the best every time they dine at your restaurant. To provide that, you'll need top-notch
cooks and chefs. Cooks will be responsible for the food quality for which they should be in
restaurant on appropriate time to begin organizing for the day.
9.2.4) Presenter
Presenters have the duties to make sure that all orders that come into the kitchen are carried
out in a timely manner but prepared to the best of the chefs ability. Plates that go out are to be
inspected before they go out onto the floor and approved by the presenters. Presenters are
required to have basic knowledge of the equipment and supplies available. Control of the line
is best for a greater result.
9.2.5) Waiters
The Waiters key duties are to properly greet guests upon arrival, escort them to their tables.
Organization is a key attribute to focus on and the waiters will be called upon to multi-task
during busy junctures. The Head Waiters will also expect to inspect for restaurant neatness as
well as control complaints and complements.
Our Head Waiters will be pivotal to the restaurant since they interact with the guests most
frequently. It is crucial for the all waiters to be knowledgeable about the cuisine and beverages
as well as the restaurants framework. Waiters are to greet guests when approaching the table,
take orders and maintain guest satisfaction throughout their meal.
The Junior Waiters are expected to be the prime with serving is to keep the guests table clean
and organized, but must also be prepared to refill drinks and tend to guest inquiries.
9.2.6) Counter Person
To-go operations are one of the most important functions of our restaurant. Hence, our
Counter Person is extremely important staff member. Much of the income gained will come
from to-go orders. This staff member must be organized, detailed and well acquainted with
the cuisine. The food he sends customers home with must be equal quality to that which is
served in the restaurant.
Delivery persons will be expected to expedite food to customers not desiring to sit down at
our restaurant, but still enjoy our food in the convenience of another location. This person is
expected to be organized and committed
9.2.8) Suppliers
We partners and Manger will establish relationships with qualified suppliers. These suppliers
can provide reasonably priced products, delivered according to the schedule. Our main
suppliers would be
Proper labeling and rotation techniques, accompanied by storage facilities will ensure that
high quality prepared product will be sufficiently available to meet the demands during peak
business hours. Replenishment and ongoing preparation will continue during off peak
business hours.
We will design our restaurant in a better way as compare to our competitor and market
standings because we will be also look for the customer from posh area like MalirCantt and
Kasmabad.
Our restaurant design will be unique given the color schemes and the symbols that appealing
and attracting, with color full lighting in the top of the roof and slow dim lights with tables
will air conditioner keeping atmosphere calm
The chairs that we will be using within the restaurant are wooden and add a lot of character to
the design. With light music from music systems and TV screen of 40 as well
11)Customer Orientation
Pakistan is country with population over 188 Million people here love to go out and have dine
with their family in restaurants or small cafes usually at night time, where population of our
targeted city Karachi is exceeding from 20 Million, there is a different varieties of food
available in market, people love to eat Fast Food, Chinese Food, Sea Food, Continental,
Pakistani Traditional Food and etc.
Mostly this choice of varieties is depend upon the age group. People having age group of 15 to
24 they prefer Fast Food, age group of 26 to 40 they usually prefer Fast food and Light Food
like Chinese, and people above these age group they usually go for light food and low calorie
food mostly because of less physical activities andan age to stay healthy.
Given below is the age structure chart of Pakistans population
Age Structure Chart (2014 est.):
Marke
t
A
Age Group
Percentage
0-14 years
33.3%
(male
33,595,949/female
15-24 years
31,797,766)
21.5%
(male
21,803,617/female
25-54 years
20,463,184)
35.7%
(male
36,390,119/female
55-64 years
33,632,395)
5.1%
(male
5,008,681/female
65 years and
5,041,434)
4.3%
(male
3,951,190/female
over
4,490,045)
10
Many more table service restaurants, which traditionally focus on full-service in house dining,
will likely try to capture part of this market by offering take-out, and possibly experimenting
with home delivery. The value of consumer time, as well as the demand for consistent, highquality food products, will continue to shape the fast food industry. Fast food, once considered
a novelty, has become an increasingly significant part of the young generations diet, and the
future growth of the rest of the foodservice industry will be driven in large part by its ability to
find new ways to save consumers time.
We will offer fast food and some chines dishes so our target market is of B and some part of
C, if we apply above stats to Karachi population than people of age 15-24 in Karachi might be
4.200 Million 21.5%) and 25-54 is 7.140 Million(35.70%) and if we divide this segment C in
to two parts (50%) than it is 17.80%, and 17.80% of 20.000 Million is 3.160 Million. Our
main focus market in Karachi is of around 7.000 Million, so it shows there is a good market
of our product in the city, and if we only go for our area Model Colony and near by areas such
as MalirCantt, Kasmabad and Airport in the startup, than our target population might be at
least 15% of the city, so our focused market in the start is 1.000 Million customers at-least
11
Karachi is a big city with great opportunities for business person; so many local
chains/restaurant like Khan Broast, Mr Burger, KBC and Kaybees arealso operating in the
city, one who can provide good taste with quality and hygienic service can only stay in this
business in the existence of these biggiants.
12
Fast Food outlets tend to focus on the work while you eat philosophy similar to the
McDonald Outlet at Quaid e AzamInternationAiport (Karachi) wherein seating space is also
available for passengers in transition or the KFC outlets in large shopping malls like the
Millenium Shopping Mall in Karachi promoting the concept of Shop While You Eat.
Our restaurant will be located on the main Model Colony Road, it is a busy road with various
markets such as Al-Madina Market, Gusia Market, Liberty Market, and some other markets in
the same locality, people come here for shopping from various areas because of cheaper rate
as compare to Tariq Road and Bahdurabad market, due to which turnover in the market is
good and people come to shopping also visit restaurant available in the area for refreshments
or dinner with family specially in weekend. In Eid Season or other Festival Season people
turnaround is rapidly increased.Lee Broast and The King Broast are the dominating in the area
in food business right now. Our advantage would be of our Restaurant location in the area, it
would be in a middle of market, right between markets, which no other restaurant has. Both
top going restaurants are some away from market area and due to bad law and order situation
we can earn advantage that our restaurant would be more attractive for coming families
because of closer to markets andeasier to approach as compare to Lee Broast and The King
Broast.
Our Direct Competitors in the area are as follow:
Lee Broast
The King Broast
Pizza Polar
Chillies
MashAllahResturant
Food we will offer in our restaurant would be Fast Food, some Chines dishes and some
Pakistani Traditional Food with quality service and better taste compare to our competitor on
the same price, for that propose we will higher a better trained and skilled staff for mantling
the good standard of quality and taste.
13
Price
170
330
660
Bar BQ
ChikenTika
ChikenBoti (Plate)
ChikenMalaiBoti
(Plate)
Beef Boti (Plate)
SeekhKaba (Plate)
Beef Boti Roll
Chiekn Roll
Price
160
150
200
130
110
60
70
Paratha
20
Chapati
French Fries(perplate)
50
30
Burgers
Chicken Burger
Chicken Cheese Burger
Beef Burger
Beef Cheese Burger
Zinger Burger
Price
120
140
110
120
160
Sandwiches
Chicken Sandwich
Price
130
Club Sandwich
Chinese
Hot & Sour Soup (2
Servings)
Chicken Corn Soup (2
Servings)
Chicken Fried Rice
Chicken Chili(w/Rice)
Chicken
Manchurian(w/Rice)
150
Price
150
160
140
220
220
Soft Drinks(Large)
85
Soft Drinks
(Regular250ml)
20
30
60
14
looks
higher
standard
of
hygienic
environment.Following are some of the factors that contribute to a good fast food
experience:
Key Success
Factor
Marketing &
Advertisement
Location
Welcome
Skilled Staff
Quality Food.
Time factor
Price factor
Weighted
Multinational Brand
Local Chains
Rating (1-4)
Score
Rating (1-4)
Score
Rating (1-4)
Score
0.10
0.10
0.05
0.25
0.20
0.10
0.20
3
2
4
4
4
3
2
0.30
0.20
0.20
1.00
0.80
0.30
0.40
2
4
3
3
3
3
4
0.20
0.40
0.15
0.75
0.40
0.30
0.80
3
4
3
3
3
3
3
0.30
0.40
0.15
0.75
0.60
0.30
0.60
1.00
22.00
3.20
22.00
3.20
22.00
3.10
15
Key Success
Factor
Marketing &
Advertisement
Location
Welcome
Skilled Staff
Food Variety
Quality Food
Time factor
Price factor
Environment
Weighted
Lee Broast
Rating (1-4)
Score
0.05
0.10
0.05
0.10
0.10
0.20
0.15
0.15
0.10
2
3
2
3
4
3
3
4
3
0.10
0.30
0.10
0.30
0.40
0.60
0.45
0.60
0.30
2
2
3
4
1
4
4
3
2
0.10
0.20
0.15
0.40
0.10
0.80
0.60
0.45
0.20
3
4
3
4
2
4
3
3
3
0.15
0.40
0.15
0.40
0.20
0.80
0.45
0.45
0.30
1.00
27.00
3.15
25.00
3.00
29.00
3.30
16
Their is no marketing or very little marketing is done by Lee Broast and King Broast
as compare to them we will promote our restaurant from TV cable and Broachers.
Our location is better as compare to both the competitorright in the middle of the
market.
Lee Broast has limited staff One man doing so many things where King Broast has
excess staff, we will higher staff according to our need and requirement no access or
short of staff.
King Broast has limited verity in Food they offer only Fast Food (Broast, Burger and
Sandwiches) and Rolls only ion BBQ, where as Lee Broast offer vide range of verity
in food (Fast Food, BBQ, Chines food, Karhai, Handi, Birynai, Haleem and Fish). We
will offer more verity of food as compare to King Broast but not go wider in range like
Lee Broast, we will be limited in verity but more than King Broast. We will offer Food
which motly people are attracted to like Broast, burger, Sandwich and BBQ with some
Chines Dishes
King Broast has better taste as compare to Lee Broast because there cooks are better as
compare to Lee Broast cooks, for that purpose we will compete King Broast in this
area for better taste we will also higher better cooks (to compete level of King Broast
Cook)
We will offer little higher price as compare to Lee Broat but same as King Broast. for
example Broast at Lee Broast is of Rs. 160/- where King Broast offer Broast at Rs.
170/- we will also offer Broast at Rs. 170/-, which will be better in taste as compare to
17
Lee Broast
King Broast
Pizza Polar
Chillies
Mashallah Restaurant
Model Food Corner
Location
Food
Total
Benefits
(0-12)
8
9
6
9
4
10
Food
Total
Cost
(0-12)
8
10
8
12
6
8
Environment
Time
Skilled
18
Lee Broast
King Broast
Pizza Polar
Chillies
Mashallah Restaurant
Model Food Corner
(0-2)
2
1
1
1
1
2
Varity
(0-2)
2
1
1
1
1
1
Quality
(0-2)
1
2
1
2
0
2
(0-2)
1
1
1
2
0
2
(0-2)
1
2
1
1
1
1
Staff
(0-2)
1
2
1
2
1
2
Legal license
Staff required
Marketing (advertising)
Dining & Office Furniture
Suppliers (K&NS,Local& PEPSI)
Machinery (Freezers, New Roast Machine, Deep Well Firer, Hot Plate for Burgers,
Kebab, Sandwiches (30 x 22) Bin Marry Soup Container (2 Valve With Steel
Cabinet),Potato Cutter (8mm) ,Pillar (4.5 Kg Potato Peeling Capacity), Microwave
Working Tables , BBQ Chimni, Fryer, Tawa, Keg Racks & Shelves
Loan from the Bank
15) Capabilities
Machinery and equipment used to produce good quality fast food according to
customer need
Skills and experience will led providing tasty quality food to our costumers
19
Appropriate funding will led us to open bossiness by investing the required amount by
business partners
Location advantage
Market standing
Legal protection
Monopolistic outlook
Exclusive rights
18.2) Weaknesses
High prices
Time in Service
Lack of focus on R&D
Limited Varity in Food
18.3) Opportunities
21
Consumer prefer All under one roof in order to increase their sales turnover they can
increase or add the served items
Population growth
18.4) Threats
All of these and the list go on according to the circumstances available for the investor
Every investor requires an understanding with care to adjust his ideas in relation to these to
make a long term success for his business.
because of our lean size, we can turn on a dime when economically pushed and make changes
quickly allowing us to be proactive.
Promotion is the method used to inform and educate the chosen target audience about the
organisation and its products. Our strategy will include a focus on word-of-mouth advertising,
a good public image through community involvement in different events, Using all the
resources of promotion
23
As part of our promotion for Model Food Corner, we will be designing Flyers, one for
our main event, the opening of Restaurant
Prayers
We will stay current with industry trends and have a Webpage, Facebook page and
Twitter site. Our menu, map, and hours of operation will be easily accessed.
We will be ordering a Coming soon vinyl Banner that will be located near our
restaurant and it will have our name, slogan, and dates of operation printed.
Free Samples in the staring two days will be offer through various deals
Organize an small Event fro 1st two days of start-up
21.4) Place
Model Food Corner will be located on the Main Model Colony Road in the middle of the
market area. Due to market area we will attract more customer as compare to our competitors
in the area. Potential customers are able to readily find our restaurant.
24
Fixed Assets
Liability
Land/Building
Furniture & Fixture
Vehicles
Generator
kitchen Equipments
Other Fixed Assets
Capital Expenses
Total
8,000
850
900
900
1,200
1,100
1,000
13,950
Current Assets
Cash
Total
4,000
Total Liability
4,000
Partners Capital
3,500
3,500
3,500
Ali Arshad
Mujtaba
Faisal
Total Capital
10,500
14,500
550
550
Total Asset
14,500
50,000
25,000
9,000
20,000
25,000
10,000
10,000
Monthly Sale
2,956,050
2,421,150
Yearly
534,900
3,480,000
600,000
300,000
108,000
240,000
300,000
120,000
120,000
25
Year
2015
2016
2017
ended
Dec
955
1,000
1,955
7,900
680
720
720
1,020
825
Dec
2,701
1,000
3,701
7,805
544
576
576
867
619
Dec
10,401
1,000
11,401
7,715
435
461
461
737
464
10,865
9,987
9,273
13,820
14,688
21,674
ASSETS
Cash & Bank
Other Working Capital
Current Assets
Land/Building
Furniture & Fixture
Vehicles
Generator
Kitchen Equipments
Other Fixed Assets
Fixed Assets
Total Assets
Year
2015
2016
2017
ended
Dec
Dec
Dec
LIABILITES
CURRENT LIABILITIES
3,55
6
2,89
0
2,12
9
3,556
3,556
2,890
2,890
2,129
2,129
Partners Capital
10,50
0
10,26
5
11,79
8
26
Un Appropriate Profit/(Loss)
Total Capital
TOT LIABILITES & CAPITAL
(235)
10,265
13,820
1,534
11,798
14,688
7,746
19,545
21,674
INCOME STATEMENT
2015
Dec
Sales
Cost of Goods Sold
GROSS PROFIT
Salary
Electricity Bill
Gas Bill
Petrol Expense
Maintenance
Other Expense
Generator Line
Depreciation
Financial Charges
OPERATING PROFIT
Other Income
Income Tax
NET PROFIT / (LOSS)
2016
Dec
2017
Dec
35,965
29,457
46,515
37,687
95,042
77,173
6,508
8,828
17,869
3,48
0
60
0
30
0
10
8
24
0
42
0
12
0
1,08
5
39
0
3,78
0
69
0
34
5
12
4
27
6
34
5
13
8
87
8
44
7
4,60
1
79
4
39
7
14
3
31
7
39
7
15
9
71
4
35
3
6,743
7,024
7,874
(235)
1,804
9,995
0
0
(235)
271
2,249
1,534
7,746
27
Un Appropriate Profit/(Loss)
(235)
1,53
4
7,74
6
Rs in
"000"
FINANCIAL RATIOS
NET PRESENT
VALUE
YEAR
2015
Present Value
-14,490
LIQUIDITY RATIO
3.886389
current ratio
2
Inventory = Rs . 100,000/=
3.858267
Quick ratio
72
5.0823529
41
10.18037
5.0477508
65
10.1334
294.57
376.87
771.73
299.7083
33
337.06521
74
597.7484
PROFITIBILTY RATIOS
Profit margin on
sales
Return on total
assets
0.006534
1
1.958333
3
0.0387831
88
0.105164
13.072463
77
62.86164
28
References
business.onepakistan.com.pk
Core Economic Indicators - State Bank of Pakistan at www.sbp.org.pk
Pakistan Economic Indicators - at
http://www.tradingeconomics.com/pakistan/indicators
Population, Socio-economic and Development Profile of Pakistan
http://en.wikipedia.org/wiki/Demographics_of_Pakistan
Demographics of Pakistan At
http://www.indexmundi.com/pakistan/demographics_profile.html
Fast Food consumption in Pakistan (DRC) - http://www.brandsynario.com/fast-food-
consumption-in-pakistan
https://www.restaurantequipment.com/
http://www.webstaurantstore.com/restaurant-equipment.html
http://www.ebay.com/bhp/used-restaurant-equipment
http://www.equippers.com/public_html/used-equipment.asp
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