SYRINA B.

SMITH
2910 S. Glebe Road, #405
Arlington, VA 22206
(703) 536-4543
(703) 725-4664

EXPERIENCE
Capital Hospice - Falls Church , VA
Intern/Volunteer
January 2009 - December 2009
Medical Records Assistant
Medical records assistant position with duties including maintaining medical records for hospice patients, generating
orders for doctors' signatures, assembling and updating medical charts. Filing and Data Entry required

OFFICE TEAM
March 2006 – June 2008

NACCRRA – Arlington , VA
Contractor/Office Team
April 2007 – June 2008
Administrative Support
Administrative Assistant position obtained through Office Team with the National Association of
Child Care Resource and Referral Agencies. Duties included receiving, logging and tracking all
applications and requests for services. Additional duties included responding to requests for
information and application status via telephone and email, filing, creating new files, data entry,
sorting and distributing incoming mail and other office duties as requested.

Advanced Technology Systems Co. – Arlington , VA

Contractor/Office Team
July 2006 – March 2007
Front Desk Administrator
Administrative support position obtained through Office Team with duties included but not limited
to front desk reception, answering telephones, directing calls, typing, and data entry. Maintained
office calendar, office supplies and equipment, prepared minutes for monthly staff meetings,
handled incoming and outgoing mail, and other general office duties as requested.

Office Team – Alexandria , VA

Short Term Assignments
March 2006 – July 2006
Administrative Support / Receiving Coordinator
I held various administrative support positions and a receiving coordinator position with duties
including but not limited to typing, filing, data entry, shipping and receiving, processing purchase
orders for Accounting, as well as incoming and outgoing mail. Maintained supplies and postage
equipment and other general office duties as requested. Handled all incoming packages and
deliveries, prepared shipments and maintained shipping and receiving records

Hecht Co. – Tyson’s Corner / Vienna, VA

Seasonal….. November 2005-January 2006
Sales Associate / Cashier
Responsibilities included assisting customers with locating and purchasing merchandise and ringing up sales. I stocked
and stored merchandise, operated the cash register, made correct change, made deposits and withdrawals from cash
drawer, also handled credit card purchases, returns and exchanges.

GSA – Washington , DC
(Contractor-Friends and Company)
May 2003 – October 2005
Administrative Assistant
Administrative Assistant position with duties including but not limited to, answering telephone, filing, photocopying,
sending and receiving emails, ordering/receiving office supplies, maintaining daily calendars, travel arrangements,
setting up meetings, upkeep of office equipment, incoming and outgoing mail and other general office duties as
required.
Transportation, Inc... - Arlington , VA
January 2002 – May 2003
Head Operator/Sedans
Head operator position where I handled a high volume of requests for sedan services over the telephone. I
communicated with the drivers as well as the passengers, answered telephone inquiries and/or directed callers to
appropriate staff and updated flights and drivers list. I also assisted the dispatchers, other operators as well as the
customers. Typing and data entry was also required.

The Degge Group/PERI, Inc. – Arlington , VA

April 1999 – November 2001
Registration Coordinator
Duties included the handling of registrations for pharmaceutical education courses. Registering participants for
courses, processing applications for payment, provided participants with any information needed for registration and
prepared weekly registration reports. Data entry, attention to detail, accounts receivables, customer service and
collection duties required.

Sheet Metal Workers’ National Pension Fund – Alexandria , VA

November 1987 – March 1998
Legal Secretary
Duties included typing complaints, motions, briefs, entries of default and other legal documents. I drafted non-
technical correspondence for attorney’s approval. It was necessary that I carefully proofread the documents before
filing them with the court. I worked closely with attorney’s calendar planning meetings and making travel
arrangements. Additional duties included answering telephone, maintaining office supplies, equipment, mail and other
general office duties as required.

US Letter Carriers Mutual Benefits Association – Washington , DC

May 1987 – November 1987
Claims Analyst
Processed claims for hospital confinement benefits. Retrieved data from computer files for processing purposes, typed
correspondence filed claims, and entered claims for payment. Other general office duties as requested.

Wallace Computer Services, Inc. – Arlington , VA

July 1983 – May 1987
Secretary
Secretarial position with duties including by not limited to answering telephones, processing orders, and typing letters,
memos proposals and manuscripts. I took government specifications over the telephone for bid, maintained office
supplies and equipment, handled accounts payables/receivables, incoming and outgoing mail and other general office
duties as required.

EDUCATION

NATIONAL BUSINESS SCHOOL – Alexandria , VA

Graduated June 1983

T.C. WILLIAMS HIGH SCHOOL – Alexandria , VA

Graduated 1982

SKILLS

Transcription; Speedwriting; word processing -TRS-80 (SCRIPTSIT); IBM SYSTEM 34(Z-WORD); IBM
DISPLAYWRITE 3; APPLIED DIGITAL DATA SYSTEMS (Q-One)

Microsoft Work, Excel; ACCESS, Outlook, Lotus Notes, and PowerPoint

*references upon request