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  • Stakeholder Analysis

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    jayod1
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    Stakeholder analysis involves identifying an organization's stakeholders, their interests and concerns, and sources of their power over the organization. Stakeholders include internal groups like employees and owners, connected groups like customers and suppliers, and external groups like governments and communities. The analysis maps stakeholder relationships and identifies strategic challenges posed to the organization. Power comes from positions in the organizational hierarchy or control over resources. The analysis distinguishes most important stakeholders and relationships between them.

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    Stakeholder analysis involves identifying an organization's stakeholders, their interests and concerns, and sources of their power over the organization. Stakeholders include internal groups like employees and owners, connected groups like customers and suppliers, and external groups like governments and communities. The analysis maps stakeholder relationships and identifies strategic challenges posed to the organization. Power comes from positions in the organizational hierarchy or control over resources. The analysis distinguishes most important stakeholders and relationships between them.

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    603 просмотров2 страницы

    Stakeholder Analysis

    Загружено:

    jayod1
    Stakeholder analysis involves identifying an organization's stakeholders, their interests and concerns, and sources of their power over the organization. Stakeholders include internal groups like employees and owners, connected groups like customers and suppliers, and external groups like governments and communities. The analysis maps stakeholder relationships and identifies strategic challenges posed to the organization. Power comes from positions in the organizational hierarchy or control over resources. The analysis distinguishes most important stakeholders and relationships between them.

    Авторское право:

    Attribution Non-Commercial (BY-NC)
    Скачайте в формате DOC, PDF, TXT или читайте онлайн в Scribd
    Отметить как неприемлемый контент
    из 2

    Stakeholder Analysis

    The identity of stakeholders

    Stakeholder is an individual or group who have an interest in the activities of an


    organisation.

    Stakeholders:

    Internal Connected /Mixed External


    - Employees - Customers - The government
    - Management - Minority shareholder - Persuasive groups
    - Owners/ founders - Banks /lenders - Community
    - Controlling shareholders - Suppliers - Regulatory bodies
    - Contract workers - Trade unions
    - Outsourced workers

    Stages of Stakeholder Analysis:

    1. Identify all the stakeholders


    2. Identify their interest, values and concerns
    3. Identify sources of stakeholder power
    4. Identify what claims they can make on the organisation
    5. Distinguish the most important stakeholders from the organisations perspective
    6. Map the relationship between them – Mendelow Matrix
    7. Identify the resultant strategic challenges imposed on the organisation by
    stakeholder influence

    Sources of power

    Power is the potential ability of an individual or group to exert an influence on others, to


    persuade them into following a particular course of action. Power comes from number of
    sources viz.:

    • Positional power – this arises because of an individual’s position in an organisational


    hierarchy.

    E.g. Power vested with CEO

    • Resource power– This arises as an individual possess control over resources.


    E.g. Treasury

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