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SHARON L.

WRIGHT
http://www.linkedin.com/in/sharonogdenwright
Canton, MI 48187 734-812-6554 sharon.lee.wright@gmail.com

CAREER SUMMARY
Experienced in Unix/Linux infrastructure engineering services utilizing technical, quality process management,
and project management skills. Mentored global engineering teams on quality management system.
Performed internal quality audits on global engineering organization. Effective in determining customer
requirements, applying standard information technology solutions, creating build documentation, developing
standard quality procedures, communicating and technical writing.

PROFESSIONAL EXPERIENCE
2014 2015
HP Enterprise Services/Global Engineering & Technical Consulting Unix, Middleware & Cloud
Engineering/Kraft Unix/Linux Engineering
Infrastructure Specialist/Technology Consultant III
Unix/Linux infrastructure engineer supported the deployment of SUSE and Red Hat Linux standard portfolio
solutions into HP data centers for Kraft Foods Group. Hosted and performed quality peer reviews for Kraft
Foods Group and Mondelez Global engineering deliverables. Mentored Kraft Foods Group engineers on
Quality Management System (QMS) quality compliance based on ISO9001, CMMI model, and ITIL
framework. Developed quality work instructions to provide standardized support for global engineering.
Provided ongoing quality training, mentoring, consulting and auditing to the global engineering team. Created
engineering technical documentation for requirements, design, and deployment based on quality and customer
standards.
2013 2014
HP Enterprise Services/Global Engineering & Technical Consulting - Unix, Middleware & Cloud
Engineering/Luxottica Unix/Linux Engineering
Infrastructure Specialist/Technology Consultant III
Infrastructure engineer supported transition and transformation migration planning for Luxottica Linux
SUSE and Red Hat servers from customer to HP data centers. Researched current environment to
develop future solution consulting with application and migration teams during infrastructure planning.
Developed Technical and Solution Reviews and presented to HP internal technical team with final
presentation to Luxottica technical application leaders and managers. Requested hostnames and IP
addresses for target servers based on technical requirements. Prepared virtual machine planning
specifications for target servers. Created load balancer request documentation working with application
teams. Supported build team during server build out. Mentored infrastructure engineers on QMS.
Performed internal quality auditor role for Global Engineering Quality Management System ISO
9001:2008, CMMI and ITIL framework for the October 2013 and February 2014 audits.
2001 2013
EDS & HP Enterprise Services/ Americas Project Services Consulting & Engineering/Unix,
Middleware & Cloud Engineering/GM Web Hosting Engineering
Infrastructure Specialist/Technology Consultant III
Lead solution engineer supported GM Web Hosting Engineering Unix environment standard Solaris and
SUSE Linux solutions including iPlanet Java System Web Server, WebLogic Application Server, and Oracle
Database Server into HP GM Web Hosting data centers. Experienced planning Solaris 10 zone migrations
using Microsoft Project. Mentored GM Web Hosting engineers on QMS. Lead engineer for quality process
presentations at engineering staff meetings, quality audit preparations for global web hosting engineering and
interfaced with the Global Engineering QMS Core Team for Production Engineering. Developed quality
procedures that engineers utilize to provide standardized support for global web hosting solution engineering.
Appointed by manager to be on the Technical Review Board to review engineering projects to ensure GM
Web Hosting standards compliance. Created technical requirements, design, and operations guides.

1997 2000

EDS - Client Server & Web Integration

Advanced Engineering Systems Engineer


Provided web-hosting services in a Unix environment using Netscape Enterprise Server for the Truck Group
enterprise. Key contributor in defining the EDS/GM Truck Web Hosting Services Agreement. Supported a
web-based document management system for GM Truck/Industrial Engineering using Perl programming and
HTML. Applied SEI CMM processes to the GLOSSAR application.
1994 1997

EDS - GM Truck/Experimental Engineering Manufacturing

Advanced Engineering Systems Engineer


Lead customer support for Shop Management and Resource Tracking (SMART), a NAO common system that
used an ORACLE database and associated tools in a Unix environment. Expanded SMART usage in the
wood and metal model shop areas. Provided project leadership in managing integration activities with teams
throughout GM. Developed system metrics to drive process improvements.
1992 1994

EDS GM Truck/Vehicle Control Module (VCM)

Engineering Systems Engineer


Production support for Calibration Development System that used Perl, C, and JCL in a Unix environment.
Interfaced Cal-DS to the Product Description System. Key developer of proposal to expand support services
for Cal-DS. Technical team leader for project startup. Lead developer of team procedures and standards.
1990 1992

EDS Engineering Systems Development Program

Engineering Systems Engineer


Provided software development in C on PC for Supplemental Inflatable Restraint (SIR) project at GM Truck
Milford Proving Ground in Milford, MI. Developed routines that use signal integration to determine airbag
deployment. Provided support for Measurement Engineering Group VAX system for GM Truck at Milford
Proving Ground in Milford, MI and Pontiac Test Labs in Pontiac, MI. Technical skills included requirements
definition, structured analysis and design, program construction (Unix C programming), systems integration,
test plan development, programming standards, project management and systems development. Graduated
from the EDS Engineering Systems Development Program.

EDUCATION
Bachelor of Science Industrial Engineering

University of Wisconsin - Madison

Studied Sociotechnical Systems, Ergonomics, Simulation, Spanish, Organizational Behavior, Engineering


Accounting, Manufacturing Processes and Technical Writing.
Dean's Honor List

CERTIFICATIONS & TECHNICAL TRAINING PROGRAMS

ITIL Foundations Certified

School 2.0 SA Converged Infrastructure Hands on Lab

HP Innovations for Todays IT Infrastructure

Internal Quality Auditor CMMI and ISO 9001 Standard

Cloud Service Automation 3.x and HP Operations Orchestration 9.x Essentials Lab

Novell SUSE Linux 16 week CLP Academy Training Program

HP Blade System Admin, Systems Insight Manager Essentials, Essentials for ProLiant

Engineering Systems Development 10 week Technical Training