Lauren K.

Henderson

1505B Holly St.

Nashville, TN 37206

(615) 477-9678

hendersonlk@gmail.com

Objective
Seeking a secretarial/administrative position in an organization where I can contribute my clerical skills and experience.

Summary of Qualifications

 More than 3 years of secretarial/administrative experience

 Exceptional interpersonal and customer service skills

 Excellent written and verbal communication skills, with an eye for detail

 Extremely productive in a high volume, high stress environment

 Proficient in the use of IBM compatible and Mac desktops

 Highly productive in the use of Microsoft Office and various types of specialty software,
including Westlaw

 Ability to work independently and as a team player

 Self-starter with a can-do attitude

Employment History
August 13, 2008 – November 18, 2008 Altra Salon, Nashville, TN

Receptionist

Opened the salon daily, managed 4 stylists’ appointment schedules and answered phones.
Greeted clients, ran the cash register and completed other office tasks as needed.

February 26, 2007 – February 12, 2008 Sommet Group, Franklin, TN

Client Services Representative/Corporate Trainer
Completed payrolls for 20+ companies per month; also worked with 2 or 3 other company
representatives/trainers on accounts. Trained at least 3 clients on the company’s computer
software programs. Traveled to those clients and/or piloted web seminars and phone conferences
with those clients for required training and support services.

June 2005 – December 2005 Medical College of Georgia, Augusta, GA

Assistant Director of Development, School of Medicine
Identified and maintained consistent and appropriate contact with more than 20 prospective
donors. Secured donations totaling $10,000.00 in the first 3 months. Assisted with stewardship and
recognition activities, working with the Director of Corporations and Foundations, the Director of
Planned Giving, and the School of Medicine Alumni Association.
 2

August 2003 – May 2005 History Dept., Vanderbilt University, Nashville, TN

Undergraduate Secretary
Collected and updated all undergraduate history major information and wrote a draft for the history
major alumni section of the department newsletter. Other responsibilities: department contact
person, copying, faxing, and handling department mail.

August 2002 – May 2003 Martin Methodist College, Pulaski, TN

Director of Student Activities
Developed and implemented a student activities program, including weekly movies, a couple of
concerts per semester, holiday dances, trips, and 2 intramural sports. Represented the school and
investigated potential activities at the Annual Association for the Promotion of Campus Activities
Conference. Negotiated contracts, managed the student activities budget, and managed 5 work-
study students.

Education
The Washington Online Learning Institute Vanderbilt University, Nashville, TN
Paralegal Certificate, 2010 B.A., English and History, 2002

References available upon request.