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How will your workplace (TAFE) need to look and operate in the future ? What are
the customers going to be like? What are the teachers going to need to be like?
Gen Y we know, already would prefer not to be in a conventional workplace they
are not linear in terms of sitting down and working in the one spot in set hours.
They do not particularly like taking directions. They want to lead or put forward their
views and do it their way.
Like the e-commerce revolution twenty-plus years later, it is a time when being old
and wise isnt much of an advantage. You have to track down sources that can help
you, and be bold enough to make some educated guesses. When you are stuck
with a tough decision or a problem you dont understand, talk to all the smart
people you know (Kelley 2001, p.19). Its the networking approach to problem
solving. Have fun, take (calculated )risks, dont necessarily follow the rules change
them , just wing it, taste the food you make. Seize an opportunity. Kelley
suggests being a keen observer and keeping a bug list. Dont just write off
something which isnt working. Use the bug list to turn minor failings into
improvements for your organisation.
When you have an idea or newly designed product, dont ask the customer who is
happy with the current one and cant think of any improvements (they are not
visionaries), ask those who have an eye for it, those who understand the new
product and who will try it out. You learn more from the person who takes a
shortcut, forces the product to do something the manual says it cant, someone who
imagines and breaks the rules!
New ideas come from seeing, smelling, hearing being there (p.31). Even with all
our information and communication technology, sensory immersion is why people
fly around the country and around the world for face-to-face meetings. Phone and
videoconferencing often doesnt do it! If you are not in the jungle, youre not
going to know the tiger (p.31). This is why people still go to galleries and museums,
when they could just look at the digital image in their own homes.
Other ideas to innovate:
The boss gets to speak first (try sending out the boss for a coffee!). Hierarchy
is the enemy of cool space (p.136).
Everybody gets a turn too ordered
Experts only please not experts, but people with insight.
Do it off-site - beach resorts may not be the best site to have the buzz of
creativity blow through your offices.
No silly stuff
Write down everything no not everything as this shifts focus to the wrong
side of the brain
Live the future the future may be hard to predict, BUT it has already
arrived!
Success at innovation is like putting together the perfect golf swing (p.293).
When is the right time to decide to launch your new product?