BRYCE J.

RUBIO
3948 Royal Scots Ave
Las Vegas, NV. 89141
702-335-5209
brubios@yahoo.com

OPERATIONS LEADERSHIP FOR THE ENTERPRISE

Highly experienced and accomplished Operations Leader with a record of achievement in
increasingly responsible management roles as a Chief Information Officer, VP of Professional
Services, Sales Director and Managing Director for industry leaders in Hi Tech Software/Hardware
and Casino Gaming. Recognized and promoted to quickly assess and resolve organizational
deficiencies, establish strong customer bonds, identify new business growth opportunities, and
develop new markets for products and services.
A builder of high-performance technical and business teams with personal and practical experience in the individual roles of
both business and technical team members. A natural Team Leader, Mentor, and Motivator who thrives in
environments requiring a high level strategist and a big picture thinker.

CORE COMPETENCIES
Business Planning • Sales • Mergers / Acquisitions • International Business • Operations Streamlining
• Startups
New Business Development • Account Management • Needs Assessment • Post Sales Support
Territory Management • Budget Planning • Budget Forecasting • Business Forecasting • Cost Control
Expense Control • Project Management • Regulatory Compliance • Employee Relations

PROFESSIONAL EXPERIENCE

Formative Technology Ventures, San Francisco, Ca. 08/09 –

Management Consultant
Work in close collaboration with VC’s to identify and evaluate startup investment opportunities.
Evaluate business model, identify target markets, develop marketing plans, and determine funding
requirements.

Progressive Gaming International Corp ( IGT Company), Macau, China 2003 –

2009
A $2.5B company designing, manufacturing, and marketing computerized gaming equipment,
network systems, and services in North America and internationally. The company also licenses
intellectual property.
Managing Director (02/07-06/09)
Directed all Asia division operations while assuming full authority for the P&L of the Division.
Provided leadership to drive sales and marketing in the Asia region. Identify key decision makers,
determine customer needs and develop sales strategies to successfully close sales and drive
incremental revenue. Orchestrated all Business Development and Operational initiatives while
stewarding an annual budget of $11M. Guided the efforts of a Director of Marketing, Director of
Sales, VP of Finance, and a Director of Professional Services tasked with the management of 25
professionals. Fueled continuous business expansion in the face of a challenging global economic
downturn.
 Built the organization from the ground up while developing a management team focused on
collaboration and open communications in all vital operational and business development efforts.
 Improved Sales, Sales Management, and Sales Forecasting. Decentralized sales management to
provide greater in-country representation and tied job retention and financial incentives directly
to proven job performance.
 Improved revenues generated from recurring maintenance. Developed and launched customer
surveys that proactively identified and addressed customer needs and product performance
 issues while restoring customer confidence in the company’s products and services and
accelerating the collection of accounts receivable.

VP Professional Service/Sales Director, Las Vegas, NV (10/05-02/07)

Guided the delivery of professional services and sales throughout the Americas while closely
managing a budget of $5M. Responsible for customer Systems/Slot/Table implementation, support
and operations. Directed the efforts of 6 Regional Directors with down-line authority for a division
with 75 employees. Worked in close collaboration with sales and marketing to expand the company’s
product footprint and drive continuous improvement in customer satisfaction.
BRYCE J. RUBIO
PAGE TWO
Progressive Gaming International Corp (continued)
 Built the team that spurred organizational growth. Improved teamwork, morale, and trust by
promoting greater interaction between staff members dispersed throughout the America’s.
 Dramatically improved customer service and customer satisfaction. Initiated field engineer
product training and customer care training that significantly improved customer service rankings
in subsequent customer surveys.
 Improved the profitability and delivery of professional services by treating each customer as a
high-priority project. Established the organization’s first Project Management Office to promote
more accurate and profitable bidding and pricing while adding significant incremental revenue to
the sale of professional services.
 Personally delivered more than $5M in hardware and software sales revenues. Played a lead role
in the development of all sales in Oklahoma.

Chief Information Officer - Progressive Gaming International Corp (10/03-10/05)

Guided the development and delivery of all IT Services, Operations, and Security while providing the
intellectual leadership essential to the delivery of a best-in-class IT infrastructure that supported the
growth of the company. Orchestrated the efforts of 3 Regional IT Directors while driving continuous
improvement in the stability and availability of IT services.
 Cut human capital costs $300k by sponsoring and implementing a new ERP system.
 Reduced Global Telecommunications costs $200K by eliminating unnecessary services,
consolidating contracts, reducing travel, and implementing new technologies that dramatically
reduced the duplication of efforts.
 Eliminated international duplication of efforts and evaluation costs. Established Global IT
standards board and new technology certification process.
 Ensured compliance with Sarbanes Oxley requirements. Spearheaded the effort to develop and
document all relate corporate processes.

ViaFone Inc, Brisbane, CA 07/99-

10/03
A startup wireless software application provider for Sale and Service Automation Services
Chief Information Officer
Drove the development of the IT function supporting the development of a robust corporate and
commercial ASP from the ground up. Hired and guided the efforts of professionals including a Help
Desk Specialist, DBA, Voice Engineer, Network Engineer, and System Administrator.
 Created all operational procedures both corporate and in commercial ASP. Ensured all corporate
information and storage met or exceeded all security standards.
 Established Commercial 24/7 ASP to host commercial applications while working under severe budget
constraints.
 Streamlined order entry process and network to 3rd systems in a secure manner. Established IVR
Customer Sales process and workflow.
Oracle Corp, Redwood Shores, CA 09/96-
06/99
A $22B enterprise software company, engaged in the development, manufacture, distribution,
servicing, and marketing of database, middleware, and application software worldwide.
Senior Director Global Operations
Guided the delivery of Global Project Management, Operations, System/Network Engineering,
Network Control, Network Management and Automation across 65 counties and 200 offices. Ensured
the provision of support to automation centers and application development environments. Closely
managed the efforts of 4 Regional Operations Directors and a Director of Network Operations.
Defined and lead internal product strategy and architecture to address user and market demands.
Provided corporate/commercial customer project management, and operations consulting to drive
revenue growth and improve both top line and bottom line returns.

EDUCATION
Continuing studies in Business Administration at University of Phoenix

BRYCE J. RUBIO
3948 Royal Scots Ave
Las Vegas, NV. 89141
702-335-5209
brubios@yahoo.com

Dear Sir or Madam:

Developing best-in-class divisions and operations is what I do best. With an unwavering drive for
superior performance, I have successfully launched new organizations, developed or revitalized
infrastructures and fueled sales growth for industry leaders both in the US and abroad. I have done
so through innovation and the proven ability to develop consensus between divergent and
sometimes opposing interests in traditionally segregated business units.

Recognized for polished communication, management, and problem-solving skills, I have excelled in
positions where strategic planning, exceptional Client Relationship Management and the proven
ability to serve as a trusted advisor to management and the client has contributed to the growth of
the organizations I have been privileged to serve.

My core competencies include:

Business Planning • Sales • Mergers / Acquisitions • International Business • Operations Streamlining
• Startups
New Business Development • Account Management • Needs Assessment • Post Sales Support
Territory Management • Budget Planning • Budget Forecasting • Business Forecasting • Cost Control
Expense Control • Project Management • Regulatory Compliance • Employee Relations

As an experienced Executive in the Commercial Software/Hardware Sales and Operations industries,

I can readily translate these skills to bring out the best in your organization’s expansion efforts as
well. I am available to interview at your convenience. I look forward to your response.

Sincerely,

Bryce J. Rubio