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To login to Andhra Bank Internet Banking one should have the following:
The Home Page contains the following menus which will be highlighted in the
top of screen.
Accounts:
This menu contains the following Sub menus:
Operative accounts
Deposit Accounts
Loan Accounts
All Accounts
Click on any link to get the details of accounts under that category.
To get some additional information about any account select the account from
the dropdown list of accounts and choose any of the following option and click
on Go button:
Quick View It will display the latest 10 transactions done in the particular
account.
Account Details It will display all details like Status, Customer Id, Balance etc
Cheque Status Inquiry By giving the begin Cheque no. and end Cheque no. the
status of the cheques can be seen. Online Stop payment
facility is also
available. Please note that even though the Stop Payment is done online, the
same should be confirmed by other methods of communication like Fax, visiting to
branch etc. to avoid payment of Cheque.
Clearing Instrument It will display the status of cheque which has been
sent for clearing
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Lien Inquiry It will display Lien type, expiry date, Amount if any lien is marked to
the account.
Payments: This option is used for online Bill Payment and contains the following Sub
menus:
Pending Payments
Payee Setup: Payee setup is used for viewing the details of the payees
and credit card.
Search Payees
Payment to Retail Payee, fills up the form and click on Pay button.
Bill Presentment
Payment History
FUND TRANSFERS
Retail Customers:
Retail Customers are provided below mentioned default fund transfer limit. It is to be
noted that the Transaction Limit fixed is inclusive of all types of Fund Transfer (Self fund
transfer, Third party fund transfer, External fund transfer using NEFT, e-Tax Payments,
Online Trading, Bill Payments and e-Shopping etc.,).
However, if you feel that these limits are not adequate for your day to day Internet
Banking operations, you may approach your home branch for enhancement of your
Internet Banking limits.
The limits are as below:
Sl. No.
1
2
3
4
Cap
Daily
Weekly
Monthly
Yearly
Limit in Rupees
Rs. 1,00,000/- (One Lakh Only)
Rs. 5,00,000/- (Five Lakh Only)
Rs. 10,00,000/- (Ten Lakh Only)
Rs. 25,00,000/- (Twenty Five Lakh Only)
Fund Transfers page consists of Self Fund Transfer and Third Party Transfer.
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1. Self-Fund Transfers
This menu is used to transfer fund from any self-linked account to another selflinked account. The sub-menus under Self Transfer are:
Fund Transfer
Status Inquiry
After completing Fund Transfer one can take the cyber receipt by clicking on
SAVE button. Please note that Fund Transfer in Internet Banking can be done in
Indian Rupees only.
For the first time customer has to submit a prescribed application to the primary account
branch for availing the third party funds transfer facility.
activity. This may take maximum five days. Once customer is enabled for third party
transfer he can register and pay online.
To register a third party account click on
Funds Transfer-> Third party transfer-> Make Payment. A New page will be opened.
Click on Add New Payee. A Registration form will be displayed to add a payee and user
has to enter Andhra Bank Account Number and reconfirm the Account Number. User has
to click on validate button, system will validate whether the entered account number is a
valid one and display the message accordingly. After successful Validation, system will
prompt to enter the Payee city and nick name. The payee nick name should be of 20
characters without any special character including spaces. Click on Add Payee button.
System will prompt the below message and ask to confirm.
You will be receiving a unique Online Authorization Code -OAC to your
registered mobile number with the Bank. Kindly use the OAC for adding the
payee."
On click on Confirm button system will prompt to accept the term and condition to
authorise the newly added payee. On receipt of OAC (Online Authorisation Code) user
has to enter the received OAC and authorise the payee. OAC authorisation process has
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Make a Payment
Pending Payees
Registered Payees
Pending Payments
On Clicking add an external payee, registration form will be displayed. User has
to fill the entire mandatory fields (*) like Payee Name, Account Number, confirm
account number ,select Either IFSC or bank city etc. Customer has to key in the
Payee name without any special character, Account number and confirm the
account number. It is to be ensured by the user on the correctness of the payees
account number and Bank details such as IFSC Code. The amount will be credited
solely based on the beneficiary account number. Beneficiary name will not be
validated. Customer is facilitated to search the beneficiary branch based on bank
name and city as well as based on IFSC code.
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Bank has provided the facility for applying ONLINE to public issues under ASBA, through
Internet Banking. In order to apply under ASBA, Please click on the IPO Bid Request link
at the Home page or under Request tab. User is provided an option to view the details
of running IPO. In order to apply, user needs to have his/her DEMAT (Active) account
number, account with sufficient balance and PAN Number. Revision and cancellation of
bids are permitted till the issue closure date and time. System Blocks the amount and
investor is not allowed to withdraw the money until settlement of the IPO/FPO issue.
Andhra Bank Credit Card Payment:
Customer can view transaction details, statement and pay only his card dues using
Internet Banking. In order to avail this facility, user has to register his/her card onetime.
Customer can register only one Credit card on his name. Credit card registration is
offline process and on successful registration user can view his transaction, bill details
and pay the bill dues from the next month. In order to register card user has to click on
Credit Card link in the main menu. User is provided with various options in credit card
main menu. First time user can register his card thru the link Add credit card payee .
Requests:
Through Request menu one user can make different types of requests as well as can
make query on requests. The following request is available offline in internet banking:
Please note that, the above request made by user will be offline and will go to
respective Relationship Manager, who in turn will execute the request.
The following request is available online in internet banking:
Online Deposit Account opening:
1. 'Online opening of Term deposit facility is presently available for Retail Users only.
2. Login into Internet banking ---->Click on 'Requests' Tab (available on menu bar) -->Online deposit opening-->then the request page will be opened.
3. We are providing two types of deposits
a. Reinvestment Deposit
i. Kalpataruvu Deposit('KTDGP')
b. Fixed Deposit
1. Fixed deposit Monthly(FMOGP)
2. Fixed deposit Quarterly (FDOGP)
4. For knowing the valid amount and period for the required deposit type customer
can click on Click Here which is available on the top of the deposit opening page.
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5. Customer has to select the deposit type and Interest payment method and then
fill the deposit amount, deposit period, Automatic renewal (Y or N),Debit
account(Funds will be remitted from this account) fields and click on 'Submit'.
6. In the next page customer has to key in the user id and transaction password
for authorizing the transaction.
7. On successful opening, customer will receive a successful message in a pop up
window. On clicking OK 'Acknowledgement Slip' will be displayed with all the
relevant details like newly opened deposit account, rate of Interest etc.
8. Customer can Print/Save the slip. The customer can also get the details by visiting
'Requests Tab'-->'Query on Requests'(available on left side)--Retrieve--->Click on
Details. --->The newly opened deposit details will be available in 'Output Data'
i. The deposit receipt along with application form and nomination
request will be sent by the branch to the Customer by courier.
9. The newly opened deposit account will be visible after one day in Internet
banking.
Mails:
User can receive mails from relationship manager .The following options are available:
Inbox: All incoming mails will be available here. The mails are sent by Relationship
Manager only.
Trash: All mails deleted by user will be available here. Please note that user cannot
delete the mail completely. It can be send to trash only.
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RM Mail Alerts Inbox: All alerts received from Relationship Manager will be stored
here.
Folders: Various folders are available to sort and store mails, as per users
convenience. User can sort and store mails in this folder according to his
/her convenience.
Customize:
Customize menu is used to change Login/Transaction Password: User can change his
Login password as well as Transaction password.
Java Disabled in Browser
Java can be downloaded from the link provided at the Andhra Bank Internet Banking
home page i.e. https://www.onlineandhrabank.net.in . If Java is not enabled in the web
browser or If Java is already installed but do not work, you may need to enable the Java
through your web browser. Please follow these instructions to enable Java though your
Web browser:
Internet Explorer
1.
2.
3.
4.
5.
6.
7.
8.
9.
Firefox
1. Start Mozilla Firefox browser or restart it if it is already running
2. At the top of the browser, select the Firefox button (or Tools menu in Windows
XP), then Add-ons. The Add-ons Manager tab will open.
3. In the Add-ons Manager tab, select Plugins
4. Click Java (TM) Platform plugin to select it
5. Click on the Enable button (if the button says Disable, Java is already enabled)
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