Академический Документы
Профессиональный Документы
Культура Документы
Details variable
Please select appropriate city multiple choice
1. Can you please tell me your age?
Others (Terminate)
2. Gender
3. Do you use the Internet for personal reasons? button click properties
No
Exit
None of these
Exit
None of these
Exit
6. Let us know the internet service providers you are aware of?
Captured in Identifier Aware_ISP
If you have selected more than 1 brand in the above question. Please select
the brand which is your most frequent Internet Service Provider, in the below
question.
8. Which internet service do you use most frequently
Captured in Identifier Freq_brnds
9. Let us know how long have you been with current internet service provider
i.e. {{ Freq_Brnds }}
10.What is the speed of your internet of current service provider i.e.
{{ Freq_Brnds }}?
11.Did you have internet from any other provider in the past?
Button event : If no skip to Question 15
12.Could you let us know the Internet Service Providers you had in past?
Captured in Identifier Pst_Brnds
13.Please let us know the reason for switching from ISPs mentioned
- Extraction Source Pst_brands
15. If your friend or relative is planning to take an internet connection, how
willing are you to
recommend your current internet service provider i.e.
{{ Freq_Brnds }}
16. What was it about {{ Freq_Brnds }} that you did not like?
17. Can you share your experience with {{ Freq_Brnds }} that prompted you to
recommend?
18. Based on your experience with the {{ Freq_Brnds }}, I will read out a list of
statements; for each of the statements let us know how much do you agree or
disagree. Where
Skip to question 22
NOTES:
Termination - age, device, type of connection, internet for personal reasons, internet
usage in the past-skip details, recommendation rating 7-10 skip disgruntles,
did not like=response- skip why recommend, identifier - category, Aware ISP,
freq_brands, Pst brands,
Recommendations:
Page 15 has irrelevent diversion
Page 14 is not required
send Email from the survey results if user gives very poor rating, to the support
center of the company
question 14 missing
General question at the last can be transferred to beginning
DOUBT: Bracket in Excel first row