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Release Overview
(Technical)
Contents
1.
2.
OVERVIEW ........................................................................................................................................... 4
3.
LICENSED) .................................................................................................................................................... 5
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
4.
4.1
4.2
4.3
5.
5.1
5.2
5.3
6.
7.
8.
9.
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1. PRODUCT SUMMARY
Business today demands efficient, seamless communication to enable rapid decision-making and
customer responsiveness. NECs UNIVERGE360 is our approach to help small to medium-sized
businesses succeeds at this accelerated level by unifying all aspects of business communication. The
UNIVERGE SV9100 Communications Server is an integral part of this initiative.
The SV9100 Communications Server is the ideal system for small to medium-sized businesses that
wish to compete and grow their businesses over time. This robust, feature-rich solution is scalable and
can be expanded to meet your communications needs both now and in the future.
Designed to be both versatile and scalable for growing business needs, the SV9100 supports IP, TDM
video, wired or wireless. It also provides high-powered features and applications that can be
transparently shared between branch or remote locations. Individuals, departments and locations can
work more efficiently by using this feature to communicate seamlessly in real time.
The UNIVERGE SV9100 Communications Server provides converged communications - telephony,
data and video over an IP infrastructure. The solution is targeted at the small to medium sized business
and supports between 8 and 896 users on a single site, and a variety of networking possibilities.
SV9100 R3 builds on the strengths of the previously released R2 to add further functionality to
customers, resellers, engineers.
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2. OVERVIEW
The SV9100 introduced with the release of SV9100 R3 series software.
R3 software includes these new and enhanced features:SOFTWARE (NON LICENSED)
APPLICATIONS
For additional information on the SV9100 please refer to Product Overview SV9100 document. All
training courses against new items require the relevant pre-requisite courses.
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3.1.1
Benefits
This allows for more flexibility in call routing and for a more robust solution.
3.1.2
SV9100 R3 Software
BE113281 GPZ-IPLE
BE114065 SV9100 IP TRUNK-01 LIC Licenses
BE114042 SV9100 SYSTEM PORT-01 LIC if above 64 ports
3.1.3
Required Training
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3.1.4
Technical Information
Easy Edit
Area has been expanded to 6 profiles
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All items previously with 2 profile options (as detailed below in previous release overview) are now 6.
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CMD 21-19 (IP Trunk (SIP) Calling Party Number Setup for Extensions) has also been expanded to
allow allocation to a profile. This allows a different CLI to be sent out from the extension depending on
the SIP carrier the call is made through.
CMD 84-13 (SIP Trunk Codec Information basic setup) now allows the codec setting to be made per
profile.
CMD 84-14 (SIP Trunk Basic Setup) allows different entries to be made. Note the SIP Trunk port must
be different between Profile 1 and Profile 2. By default these are 5060 and 5062.
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CMD 84-31 (IPL Echo Canceller Setup) can be set per profile to give optimum performance. This
CMD rarely requires alteration and should be done so with care.
Or via Easy Edit, you will see under Quick Install, VoIP, SIP Trunks, that the 2 profiles are split.
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Limitations
PRG84-14-06 SIP Trunk Port Number.
The user has to set different values for the SIP Listen Port for each profile. For example,
profile1: 5060, profile2:5062, etc.
Default Gateway
Only one gateway can be used for routing.
DNS Server
Only one DNS server can be used.
SIP Trunks to a Netlinked node
If you configure a SIP Trunk to Net-Link Secondary System, can use only "profile1". Profile2 will
not be available.
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3.2.1
No Link
1Gbps, Full Duplex
1Gbps, Half Duplex
100Mbps, Full Duplex
100Mbps, Half Duplex
10Mbps, Full Duplex
10Mbps, Half Duplex
Benefits
Where the SV9100 is configured as auto-negotiate for ease of installation, it is possible now to see the
speed agreed on with the connected Network Switch Port.
3.2.2
SV9100 R3 Software
3.2.3
Required Training
No Training Required
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3.2.4
Technical Information
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3.3.1
Benefits
Allows you to confirm the information stated by customer and more easily diagnose issues.
3.3.2
SV9100 R3 Software
BE113281 GPZ-IPLE
3.3.3
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3.3.4
Technical Information
Allows STP statistical data (RTCP (RTP Control Protocol)), to be saved to the SD card or USB.
RTP data is saved automatically every 1000 calls, however this can be performed immediately via
service code. The information is saved in csv format for easy post processing. This information details
the quality of the calls, items such as lost packets, Jitter, etc.
The information can be retrieved via PCPro or can be saved to USB stick via TelPro.
The feature is turned on/off by Class.
About 4.6 M per file memory is used. About 46 M memory is used by ten files (Max).
In a call that using the IPLE, the statistical information on the system side is available.
Only when the terminal is supporting RTCP, the statistical information on the remote side can be
gained. Supports DT700, 800, SP310 and any standard SIP devices supporting RTCP.
Easy Edit
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Select the file required, they will have a time/date in the filename so easy to identify. Can also select
all.
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End Date
Ext/TRK
Number
Max
Number of Number of Cumulative Fraction
Sent RTP
Received
Lost
Lost(Remot Max Round
packets
RTP packets Cnt(Remote) e)
Trip Time
Ext/TRK
Max
Average
Number(Call Cumulative Fraction Fraction
partner)
Lost Cnt
Lost
Lost
EXT 210
TRK 001
TRK 001
Sent Sender
Number of Report
Sent RTP NtpTimesta Sender
packets
mp
SSRC
373
369
10858
10855
Max
Inter
Arrival
Jitter
Averag
e Inter Remote Average
Arrival Sender Round Trip
Jitter SSRC
Time
0 531c7bd1
307 efc00000746f1fbb
83dd3306
0 ba7fa853
10739 18000000746f291a
40d57b21
0 2d65822d
Max
Inter
Average Average
Remote
Arrival Fraction Inter Arrival Sender
Jitter Lost
Jitter
SSRC
Sent Sender
Report
Sender
NtpTimestamp SSRC
0
Src
Des
systemID Src port systemID Des port
type
40047
0 0004000b
3 00000000d909b9d9
ba7fa853
0 83dd3306
40047
340001
0 00000000d909c336
2d65822d
0 40d57b21
40047
340001
The CSV file can easily be viewed, filtered, searched on etc to find the call in
question and check the statistics for the call.
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3.4.1
Benefits
Give better accuracy of who is logged in and who can log in.
3.4.2
SV9100 R3 Software
Relevant ACD items
3.4.3
No training required
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3.4.4
Technical Information
SV9100 R3 checks both number of digits and an ID list. This would be implemented via item 6 set as
Enable. This will then refer to 41-21 to verify the login.
Easy Edit
Set the ID code length and if verification is needed (default is disbabled, which is same as operation
before R3)
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3.5.1
Benefits
Allows you to scroll through call history/redial and have the date and see time and date information.
3.5.2
SV9100 R3 Software
DT300/400/700/800
3.5.3
No training required
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3.5.4
Technical Information
There are no items required to turn this on, this is the new operation from R3. There is a new
configuration item to allow pack or unpack of history.
If this data is unpack, all dialed data is saved and displayed as individual items, so shows many calls to
a single destination each showing the time/date of that individual call.
If Packed, it takes the many instances to one number and just shows the last, this can allow for easier
scrolling through numbers. Pack is the default setting.
Easy Edit
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Worse than this some network devices may even drop the frames.
SV9100 R3 Software gives the ability to change the Maximum Transmission Unit (MTU) or frame size
for transmission out of the CCPU/IPLE Ethernet connection.
3.6.1
Benefits
This leads to greater compatibility with customers networks, particularly routed networks, where the
MTU sizes can be restrictive (dependent on equipment used or configuration).
3.6.2
SV9100 R3 software.
3.6.3
No training required
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3.6.4
Technical Information
The Default size is now 1450 Bytes (Previously 1500) for the CCPU Ethernet port and the IPLE port,
these can be set anywhere between 1000 and 1500 Bytes.
Easy Edit
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The ML440 now is more integrated and able to utilise the trunk access code automatically therefor,
mean all inbound number and outbound have a consistent format.
3.7.1
Benefits
SV9100 R3 software.
DECT 6.21 release
3.7.3
No training required
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3.7.4
Technical Information
Previously the Trunk Access Code was not able to utilised, therefore resulting in difficulty if trying to
call back a received call (as Trunk access digits not available to put on the leading 0 or 9).
This is now possible in the same way as the Standard DECT handsets by using the TAC field in the
SV9100.
Easy Edit
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Further details will be made available with the release of the Toll Fraud Guard.
3.8.1
Benefits
Improves security and the number of possible customer site configurations available.
3.8.2
SV9100 R3 software.
Toll Fraud Guard
3.8.3
No training required
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3.8.4
Technical Information
Further details will be made available with the release of the Toll Fraud Guard.
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The caller will receive the wakeup call and then be prompted Press X to set a snooze callback.
4.1.1
Benefits
4.1.3
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4.1.4
Technical Information
Easy Edit
Programming is very simple, two new items
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Setting
A wakeup call would be set in the usual manner.
The caller will receive the wakeup call and then be prompted Press X to set a snooze callback.
On pressing X (the digit set in programming) a snooze callback is enable, meaning another wakeup call
will occur in X (time set in programming) will occur.
Cancelling
Answer will cancel, however at any time before the snooze call back it is possible to Cancel via:
1
2
3
4
Go Off Hook
Dial the Wakeup Call Cancel Service Code (PRG11-14-06 or PRG11-14-08).)
The user will hear a confirmation tone indicating the Snooze Callback has been cancelled.
Go back On Hook.
Software Upgrade:
For this feature to work, new prompts must be uploaded. This will not be included in the standard
3.00.51 release of R3, there will be a Hotel variant (H3.00.51with these prompts added).
This upgrade will need to be performed via USB, as the prompts will not be uploaded via remote
upgrade.
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4.2.1
Benefits
SV9100 R3 software.
BE114045 SV9100 VERSION LIC (R3)
4.2.3
No training required
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4.2.4
Technical Information
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Register
200 OK
TCP
PRG15-05-51 = 1
UDP
PRG15-05-51 = 0
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4.3.1
Benefits
Rather than using a specific DDI to the group, the call can arrive at the Conference via an operator or
auto attendant.
4.3.2
SV9100 R3 software.
BE114045 SV9100 VERSION LIC (R3)
BE114073 SV9100 REMOTE CONF-01 LIC
An InMail mailbox, (user or group)
4.3.3
No training required
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4.3.4
Technical Information
This feature is simple to implement, there is only one item. This is set per class of service. By default
the feature is disabled.
Only unsupervised transfer is supported, the transferred party must enter the required PIN.
Easy Edit
A pilot number must be assigned, so that the Operator or Auto attendant can transfer to this.
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It is very difficult to go above the Power rating per chassis, this requires many terminals with adaptors,
etc, In the rare case that this occurs, the PcPro power factor view can allow you to see how moving
items around could correct this.
5.1.1
Benefits
SV9100 R3 software.
SV9100 R3 PcPro
5.1.3
No Training Required..
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5.1.4
Technical Information
The PCPro shows the Power factors per card and per terminal.
There is no configuration item to turn this feature on, this is a new built in feature.
The Max for Terminals is 80, Max for Boards is 7.
Please refer to SV9100 Hardware manual for Power ratings.
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5.2.1
Benefits
A more intuitive and user friendly interface allowing more control and quicker install.
5.2.2
SV9100 R3 PcPro
5.2.3
No training required
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5.2.4
Technical Information
You can click on a port on a card (for example VoIP) the properties for that port appear to the side
allowing view of the configured items and the ability to change.
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To add a card, select and drag and drop to required position. See again, selecting a port gives the
properties.
This operation covers all cards making installation and navigation easier.
Note: The sliding windows area (varies depending on item) works well with chassis view and Easy edit
view. However if using system data programming (Commands), the sliding panes boxes should be
closed to improve the speed of PCpro. Sliding area aspect and area to turn on/off can be seen
highlighted in red.
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5.3 Softphone
NECs Softphone delivers on the promise of unifying your businesss communications by managing
them through desktop clients on your PC. The Softphone Client allows your employees to get more
done in less time by providing them easy access to features such as hold, transfer, conference, enhanced
park, page and barge-in. It also provides them with:
Using the communication board even more features are at your fingertips:
Audio and videoconferencing - allows for easy set-up and participation in conference
calls
Application sharing - permits users to share files through peer-to-peer and conference
call environments, and are synchronized between all participants
Whiteboard - allows users to review, create and update graphic designs in real-time
Instant Message/Chat - enables users to correspond in real-time in either a peer-to-peer
or broadcast arrangement while engaged during a call or not
File Transfer - provides an easy method to send one or more files while in a call by
simply selecting the file and dropping it into a persons participation file
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5.3.1
Benefits
SV9100 R3 software.
SP310 Software.
No Training Required.
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5.3.4
Technical Information
Please refer to the SP310 Product Overview and Manual for full details.
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Description
Comments
New Software/Licenses
BE114045
BE114063
EU901002
Lower cost Standard SIP license intended for use with IP DECT
handsets bought as stock items rather than through configured
on the Platform.
7. TECHNICAL DOCUMENTATION
The following updated manuals are available to download and also available on the BusinessNet
immediately.
Description
SV9100 VoIP Manual
SV9100 Licensing Manual
8. TECHNICAL COURSES
Technical courses are available on the BusinessNet Training area.
9. DOCUMENT HISTORY
Issue
Date
01/06/2015
Changes
First Release
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