Students, Instructors, Supervisors and Employers: Views on Work-Based

Learning in Malaysian Colleges

By
ABDUL MURAD AHMAD
AeU
Prof. John Arul

Questionnire

Submitted 9.3.15

Work-Based Learning
Questionnire
Employer Feedback Form (to be completed by Employer/ Work-based Mentor)

Diploma in Hotel Management(DHM) (Work-based) Programme

Employer/ Work-based Mentor Feedback Form
Name:

Job Title: _________________________

Company/organisation name:
Date:
The information provided on this form will help us improve the development of the Diploma in Hotel
Management (DHM) (Work-based) programme and the monitoring of the programme for quality
assurance purposes. Please circle the number that best describes your level of satisfaction with the
programme for each question: 1 = needs major improvement, 2 = needs minor improvement, 3 =
satisfactory, 4 = good, 5 = very good.

1
Was the information you received for the DHM
(Work-based) programme adequate?
Were you satisfied with the level of support you
received as work-based mentor for the DHM
(Work-based) programme?
Were you satisfied with the level of college-based
project supervision students received for the
work-based learning modules?
Was your level of involvement in the programme
satisfactory?
Were you satisfied with the students
performance throughout the duration of the
programme?
Was the information included in the Work-based
Project Module Handbook a useful way of
monitoring student progress?
How satisfied were you that the programme met
the students professional development needs?

How satisfied were you with the

students work performance in each of
these areas:

Their communication and presentation skills

Developing practical solutions to work place

problems
Working as part of a team

Being creative in response to workplace

challenges
Their planning, time management and
organisation skills

Work-Based Learning

Their project management skills

Being self-motivated and taking on an

appropriate level of responsibility
Being open to new ideas and learning new
techniques
Using technology and workplace equipment

On a scale of 1 to 10 how do you rate your overall satisfaction with Diploma in

Hotel Management (Work-based) programme?
1

10

If you were dissatisfied with any aspect, please comment further:

How could this programme be improved?

Our aim is to strengthen links with industry. Do you think this programme helps to
achieve this?

Are there any additional comments you would like to make about the programme?

Would you consider sending another employee on

Yes
No
to the DHM (Workbased) programme?
Would you recommend the DHM
Yes
No
(Work-based) programme to another
organisation?
Please feel free to speak in confidence with the programme team about any aspects of the
programme. If you would like staff to contact you to discuss any issues, please provide your
contact number.
Phone:

Thank you for taking the time to complete this form.

Work-Based Learning

Student Feedback/Appraisal Form (to be completed by student)

Diploma in Hotel Management(DHM) (Work-based) Programme

Student Feedback/Appraisal Form
Name: LIM EE WAA
Date:

full-time/part-time: ______________

31/03/2015____

The information provided on this form will help us improve the development of the DHM (Work-based)
programme and the monitoring of the programme for quality assurance purposes. Please circle the number
that best describes your level of satisfaction with the programme for each question: 1 = needs major
improvement, 2 = needs minor improvement, 3 = satisfactory, 4 = good, 5 = very good.

Was the induction you received for the DHM

(Work-based) programme adequate?
Was the student handbook you received for the
DHM (Work-based)
programme adequate?
Was the WBL Handbook Guide you received for the
DHM (Work-based)
programme adequate?
Were you satisfied with the quality of the module
handbooks you received for the DHM
(Work-based) programme?
Were you satisfied with the level of support you
received from your College-based Personal Tutor
for the programme?
Were you satisfied with the level of support you
received from your College-based Project
Supervisor for the Work-based Modules?
Were you satisfied with the level of support you
received from your Work-based Mentor for the
work-based learning modules?
Were you satisfied with your performance
throughout the duration of the programme?
How satisfied were you that the programme met
your professional and career development needs?

How satisfied were you with your work

performance in each of these areas:

Your communication and presentation skills

Developing practical solutions to work place

problems
Working as part of a team

Work-Based Learning

Being creative in response to workplace

challenges
Your planning, time management and
organisation skills
Your project management skills

Being self-motivated and taking on an

appropriate level of responsibility
Being open to new ideas and learning new
techniques
Using technology and workplace equipment

On a scale of 1 to 10 how do you rate your overall satisfaction with the DHM (Workbased) programme?
1
2
3
4
5
6
7
8
9
10
If you were dissatisfied with any aspect, please comment further:

How could this programme be improved?

Did you find the supporting documentation for the programme i.e. student handbook and
module handbooks useful, clear and easy to follow?

Our aim is to strengthen links with industry. Do you think this programme helps to achieve
this?

Are there any additional comments you would like to make about the programme?

Would you recommend the DHM

Yes
student?
Please feel free to speak in confidence with the programme team about any aspects of
the programme.

Thank you for taking the time to complete this form.

Work-Based Learning

Work-based Learning Agreement (to be signed by Student/ Employer/ Work-based

Mentor and College Project Supervisor)
Work-based Learning Agreement for DHM (Work-based)
Please confirm that you have read all of the sections of this work-based learning handbook and that you
understand and acknowledge your responsibilities as outlined in this handbook.
Student
I confirm that I have read all the sections of the work-based learning handbook for the DHM (Workbased) programme and that I understand and acknowledge my responsibilities as outlined in this
handbook.
Signed: ..

Date:

Name: (please print)

Employer Organisation
I confirm that I have read all the sections of the work-based learning handbook for the DHM (Workbased) programme and that I understand and acknowledge the employer responsibilities outlined in
this handbook.
Signed: ..

Date:

Name: (please print)

Position: ......

Work-based Mentor
I confirm that I have read all the sections of the work-based learning handbook for the DHM (Workbased) programme and that I understand and acknowledge my role and responsibilities as Workbased Mentor outlined in this handbook.
Signed: ..

Date:

Name (please print)

Position: ....

College-based Project Supervisor

I confirm that I have read all the sections of the work-based learning handbook for the DHM (Workbased) programme and that I understand and acknowledge my role and responsibilities as Project
Supervisor as outlined in this handbook.
Signed: ..
Name: (please print)

Date: