BizChannel@CIMB Maintenance Form

For customers of new BizChannel@CIMB with Security Device shown below or Login via SMS,
please complete Page 2 to Page 4 ONLY.

For customers of old BizChannel@CIMB with USB Token* shown below,

please complete Page 5 ONLY.

* The above USB Token is applicable to customers of old BizChannel@CIMB. Please note that we are in the midst of migrating cust omers to new
BizChannel@CIMB platform.

Version 1.6 (29052015)

BizChannel@CIMB Maintenance Form (Only for existing BizChannel@CIMB subscriber)

Please submit duly completed Maintenance Form to the address below. If you need assistance, please contact
1-300-888-828.
Attention to: BizChannel@CIMB Processing Team
25th Floor, Menara CIMB,
Jalan Stesen Sentral 2,
Kuala Lumpur Sentral,
50470 Kuala Lumpur.
Company Details (Mandatory - Bank will be in touch with Contact Person below for clarifications)

Company Name

___________________________________________________

Company ID

_________________________

Contact Person

___________________________________________________

Contact No. (Office)

_______-______-___________
(Country Code) (Area Code)

Email

___________________________________________________

(Mobile)

_______-__________________
(Country Code)

Instruction: Please fill up the section(s) where applicable

Update Company Details [please tick () and fill up where applicable]

Company Name

____________________________________________________________________________________________________

Mailing Address

____________________________________________________________________________________________________

Contact Person

___________________________________________________

Contact No. (Office)

________-______-___________
(Country Code)

Email

___________________________________________________

(Mobile)

(Area Code)

________-_________________
(Country Code)

Note: Please submit the change request of Company Name for Current Account at our branches prior submitting the changes in BizChann el@CIMB.

Add/Delete Account(s) From BizChannel@CIMB [please tick () and fill up where applicable]

Add

Delete

Account No.

Add

Delete

Account No.

______________________________________

______________________________________

______________________________________

______________________________________

Add

Delete

Corporate Card(s) No.

Note: Please provide an additional attachment if there are extra corporate card(s) to be accessed

Add/ Delete/ Edit Authorised User(s)/ System Administrator(s)

- For LITE / Standard Package, please proceed to section (A) OR
- For LITE / Customised Package, please proceed to section (B)
(A) Add/ Delete/ Edit Authorised User(s) for LITE / Standard Package Only

Add

Please tick () one

Role*

[Mandatory]

[Mandatory to tick ()where applicable]

Delete

Edit

Full Name as per

NRIC/ Passport
Reset
Password

[Mandatory]

Inquiry

Maker

Authoriser**

GST
Manager Accounting
Software
Integration***
[Please tick ()
where applicable]

Mobile No.****
eg: (+60)192345678

Email****

(Country code)
Mobile No.

Note: * Please note that a transaction cannot be created and authorised by the same Authorised User.
** A security device will be issued for each new Authoriser and sent to your companys Contact Person. Please ensure at least 1 Authoriser is appointed for your company.
*** Direct integration for GST Payment creation in BizChannel@CIMB from Accounting Software, applicable only for Maker role under Standard Package
**** Mandatory and cannot be repeated for different Authorised Users.

(B) Add/ Delete/ Edit System Administrator(s)* for LITE / Customised Package Only
Please tick () one
Full Name as per NRIC/ Passport

[Mandatory]

Add

Delete

Edit

Reset
Password

[Mandatory. A security device will be issued to each new System Administrator and sent to
your companys Contact Person.]

Mobile No.**
eg: (+60)192345678

Email**

(Country code)
Mobile No.

Note: * Please ensure at least 2 System Administrators are appointed for your company
**Mandatory and cannot be repeated for different System Administrators.

Security Device Replacement [please tick () and fill up where applicable]

Defective device

Name*:_______________________________________Device Serial No:______________________

(Please return the defective device(s) within 30 days from

the date delivered to get a replacement at no cost,
otherwise RM106.00** will be debited from your company
account.)

Name*:_______________________________________Device Serial No:______________________

Replacement of device due to

Name*:_______________________________________Device Serial No:______________________

exceeded 3 tries of device PIN

(RM106.00** will be debited from your company account for
each replacement.)

Name*:_______________________________________Device Serial No:______________________

Loss of device
(RM106.00** will be debited from your company account for
each replacement.)

Name*: ___________________________________________________________________________

Device requisition for additional

Authoriser(s) only
(Only applies to Customised Transaction package.
RM106.00** will be debited from your company account for
each device.)

No. of device(s) required: ____________________________________________________________

* Full Name of Authorised User or System Administrator as per NRIC/Passport

** Inclusive of 6% GST

Suspension / Reinstatement of Authorised User(s) / System Administrator(s)

Please tick ()one

Full Name as per NRIC/ Passport

[Mandatory]

Reason
Suspension

Reinstatement

Upgrade Service Package [please tick ()where applicable]

LITE Transaction 50 (please complete section (A) above if there is a change of Authorised Users. Please complete section (B) above if there is a
change of System Administrators.

LITE Transaction 100 (please complete section (A) above if there is a change of Authorised Users. Please complete section (B) above if there is a
change of System Administrators.

Standard Transaction (please complete section (A) above)

Customised Inquiry (please complete section (B) above. Bank will need to delete & re-assign new Company ID).
Customised Transaction (please complete section (B) above if applicable. Bank will delete all access including transaction details & re-assign
new Company ID for upgrade from Standard Package) if condition require.

Termination [please tick ()if applicable]

I hereby wish to terminate my subscription to BizChannel@CIMB

Declaration By Company
I / We hereby
wish to request for changes to the services indicated in this Maintenance Form (Services) and hereby acknowledge that the use of the Services
is subject to CIMBs Terms and Conditions (available at www.cimbbank.com.my).
ii. accept and agree to be bound by the same (including all amendment thereto from time to time).
iii. confirm that all the information provided by us in this Maintenance Form are true, correct and not misleading.
iv. authorise the Bank to issue User Password(s) and/or security device(s) to Authorised User(s) and/or System Administrator(s), where applicable.
i.

Main Company Name:

____________________________

____________________________

____________________________

____________________________

Authorised Person

Authorised Person

Authorised Person

Authorised Person

Name:

Name:

Name:

Name:

Date:

Date:

Date:

Date:

FOR BANK (BRANCH) USE ONLY

Referred By :

Staff Name:

Staff ID: _______________________________________

Branch Code / Team:

Contact No: ____________________________________

Remarks: _______________________________________________________________________________________________________________

Version 2.0 (201410)

BizChannel@CIMB User Maintenance Form (only for existing BizChannel@CIMB subscriber)

*Mandatory field

Company Name*:
Note : This form is applicable for one (1) company only

Contact Person*:

Contact No.* :

Email address*:

(A) Company Details to be updated ( if applicable)

Note : Token(s) and pin mailer will be delivered to this address.

Update

Mailing Address :

(B) Contact Person(s)' Details to be updated (if applicable)

Note : New contact person details will replace the existing contact details
Add

Name (Mr/Mrs/Ms)

Del

Contact No.

Email Address

(C) Account(s) Details to be updated (if applicable)

Request
Add

Account Number

Del

Currency**

1)
2)
3)
4)
** Currencies : MYR, USD, GBP, JPY, AUD, NZD, SGD, CHF, EUR, CAD & THB

(D) Access & Profile to be updated (Please tick where applicable)

Notes :
1) Roles and modules selected on the form will be added to the new / existing users.
2) To remove existing roles / modules of the users, please indicate in the remarks column. (applicable for existing users only)
3) Please enclose certified true copy of photocopied NRIC/ Passport of new Authorised User(s) by either Company Director or Bank Officer.

FX/ Money Market

Direct Debit - MEPS

Collection Enquiry

Government Payment Services

B2B Payments

Bulk Payments - Payroll

Bulk Payments

Bulk TT

Payments@CIMB

Inquiry

(Please fill in account reference as per

Section C)

AccountServices@CIMB

Specific Account(s) Access

Authoriser

IC No (New)/ Passport

Data Entry

Name (as per IC/ Passport)

Modules

Authorisation Group

Role

Remarks

(E) Authorisation Condition Schedule to be updated (if applicable)

Notes :
1) Authorising condition required to be updated if different from the Authorisation Condition Schedule in Application Form.
2) The authorisation limit and authorising condition will apply to all the account numbers.

Authorisation Limit

Authorising Condition

Remarks

(F) Termination/ Suspension/ Reactivate (Applicable for users only)

Name (as per IC/ Passport)

Please tick either one

Termination
Suspension Reactivate

Reason(s)

(G) Termination of Bizchannel@CIMB

Note : The company as above and all existing users will be terminated from Bizchannel@CIMB.

I hereby wish to terminate my subscription to BizChannel@CIMB

Authorised Person
Name:
Date

Please mail the completed form to :

Authorised Person
Name:
Date

Authorised Person
Name:
Date

Authorised Person
Name:
Date

Transaction Banking Malaysia

21st Floor, Bangunan CIMB,
Jalan Stesen Sentral 2,
Kuala Lumpur Sentral,
50470, Kuala Lumpur
Tel No: 1-300-888-828
5