Summer Internship Project Report

HR POLICIES AND PLACEMENTS

AT

A report submitted to

Asian Business School, Noida

as a partial fulfillment of Full time
Post Graduate Diploma in Management (PGDM)
(Approved by AICTE, Ministry of HRD)

Submitted to:
MS. RUPALI MISRA
Asian Business School
Noida

Submitted By:
JAYATEE MUKHERJEE
BATCH: 2012-2014
PGDM-2ND TRIMESTER

Asian Business School (ABS)

A2, Sector 125, Noida
Website: www.abs.edu.in

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ACKNOWLEDGEMENT
This report bears sincere thanks to several people who have made contribution towards
its completion.
I am very thankful to Ms. Rupali Mishra, for providing me with an environment to
complete my project successfully. I express my sincere gratitude to her for invaluable
guidance and blessings and her unwavering support during the entire course of this
project work.
I am also thankful to my industry guide Ms. Sarupa Sahu, Eastern region placement
head CMC LTD Kolkata.
I extend my sincere gratitude and thanks to our Director Dr. Lalitya Vir Srivastava,
ABS, Noida.
JAYATEE MUKHERJEE

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STUDENT DECLARATION

I hereby declare that the project conducted at

CMC LTD
Under the guidance of
Ms. Sarupa Sahu
Submitted in partial fulfillment of the requirements for the degree of
POST GRADUATION DIPLOMA IN MANAGEMENT
TO
ASIAN BUSINESS SCHOOL,
NOIDA

Is my original work and the same has not been submitted for the award of
any other degree/diploma/fellowship or other similar titles or prizes.

Place: NOIDA
Date:

JAYATEE MUKHERJEE

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TABLE OF CONTENTS

S.No

CHAPTER

P AGE No.

Executive Summary

Introduction

Objectives

Research Methodology

12

Literature review

13

Data Analysis And Interpretation

33

Suggestions & Recommendations

47

Conclusion

48

Bibliography

49

10

Annexure

50

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EXECUTIVE SUMMARY
Internship at CMC Limited, Kolkata was a great exposure to the industry. After going
through summer training, This was firsthand experience of how an industry as well as HR
department functions.
INTRODUCTION OF PROJECT
This project is about the HR Policies and Placement in CMC Limited. The HR Policies in
an organization helps every individual to raise his/her potential in all facets by helping
him to be satisfied and secured about his present and future.
PROJECT TITLE
The title of the project is HR Policies and Placement in CMC Limited. As the name
indicates it is the study of the HR Policies prevalent in the organization and the placement
structure in CMC Ltd.
ORGANISATION
CMC Limited is an Information Technology services, consulting and software company
having its Headquarters in New Delhi, India. CMC is part of the TATA Group and is a
subsidiary of Tata Consultancy Services. CMC was incorporated on December 26, 1975,
as the 'Computer Maintenance Corporation Private Limited'. The Government of
India held 100 per cent of the equity share capital and owned by government of India. On
August 19, 1977, it was converted into a public limited company. In October 2001, CMC
was privatized by the Government of India in a sale to India-based Tata Consultancy
Services (TCS), the largest software services company in Asia. It also features on top ten
companies in India.

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INTRODUCTION
The working forces of CMC all play a significant role in the continuous progress of the
company. Hence it is essential to keep them motivated and keep their spirits high. The
broad objective of the study was to provide the working forces of CMC with some new
companies for student placement.
Therefore in order to have a deep knowledge and understanding about what should
constitute the placement schemes for the working force; a study was conducted (with the
help of questionnaires) with the help of 100 students in CMC academy Kolkata. Right
person for the right job the basic principle in giving placements to the candidates.

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OBJECTIVES OF THE STUDY

.

To understand the placement structure in CMC Ltd and to study about the further
aspects of improvement.

To understand what is the advertising techniques which should be used by CMC

for the promotion of their courses.

To study about the type of job needed in Corporates in respect to the CMC
courses.

To find out the drawbacks in the development of CMC academy.

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ABOUT THE TOPIC

HUMAN RESOURCE POLICIES
Human Resource Policies refers to principles and rules of conduct which formulate,
redefine, break into details and decide a number of actions that govern the relationship
with employees in the attainment of the organization objectives.

HR Policies cover the following:

1. Policy of hiring people with due respect to factors like reservations, sex, marital status,
and the like.
2. Policy on terms and conditions of employment-compensation policy and methods,
hours of work, overtime, promotion, transfer, lay-off and the like.
3. Policy with regard medical assistance-sickness benefits, ESI and company medical
benefits.
4. Policy regarding housing, transport, uniform and allowances.
5. Policy regarding training and development-need for, methods of, and frequency of
training and development.
6. Policy regarding industrial relations, trade-union recognition, collective bargaining,
grievance procedure, participative management and communication with workers.

FORMULATING POLICIES
There are five principal sources for determining the content and meaning of policies:

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1. Past practice in the organization.

2. Prevailing practice in rival companies.
3. Attitudes and philosophy of founders of the company as also its directors and the top
management.
4. Attitudes and philosophy of middle and lower management.
5. The knowledge and experience gained from handling countless personnel problems on
day to day basis

PLACEMENTS IN CMC
The placement cell provides active assistance to students in finding jobs. Placement
assistance is provided to them on successful completion of the programme. The
placement cell has successfully placed many students in top 20 IT organizations. Apart
from technical training in various software & hands-on project work, CMC LTD helps to
get a foothold in the booming IT & ITeS industry. CMC assists its students in finding
a job. Heres how:

Workplace skills Training

CMC LTD Career course includes 9 months of Workplace skills training that develops
English & Soft Skills.

Internship
As part of its Career course, CMC LTD places students with various companies. The 1year work experience gives students a chance to be in an office/ workplace & work on the
company real projects. Students who perform well during the internship are often offered
a full-time job by the company later on.

Placement Workshops
CMC LTD conducts workshops on handling job interviews, aptitude tests & Group
Discussions. Useful skills like resume writing, presentation skills & time management are
also developed.

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Job Fairs

Last year, CMC LTD organized job fairs in Delhi, Mumbai, and Kolkata & Kochi. Many
firms from IT & ITES fields participated in these fairs & short-listed 1300 participants
for various IT job roles.
From time to time, CMC LTD conducts such job fairs all over the country to connect
students with companies looking for talented students.

100% Placement assistance

CMC LTD offers 100% placement assistance to students. In 2012, CMC LTD
EDUCATION AND TRAINING placed students with many top companies in India &
overseas.

Recruit from us
Student/ alumni feedback
Become a business partner

PLACEMENT CYCLE

CLIENT
SEARCH
FROM NET

CLIENT
MEET

CLIENT CALL

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WORK PROCESS

Client Search

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STRATEGIES APPLIED FOR ACHIEVING THE TASK ASSIGNED

For placement of the students in different companies first we search for the different
companies
from internet from various sites.

Cold Calling
Cold calling means to approach the clients without taking prior appointments. I have
done lots of cold calling. I visited different companies and industries. I got a great
experience as I interacted with different kind of peoples. Even I learned lots of things
regarding convincing the clients.

Client Visit
I visited different companies and industries to get contact details from them and to
convince them to place our students in their companies. I got to interact with many HR of
different IT companies.

Role Plays
Role play is a kind of play or say drama which is been presented in front of a group of
peoples and that is even in rural areas where people dont understand the face to face
interaction or any another explanation. Role play is done basically in local language and
we are planning to do the same as our role play is all set to do.

Data Collection
My third strategy is to collect data as many as possible from different sources. So for this
data collection I have visited different colleges to get the data of retired people. I went to
colleges to get the data of the graduate students who would the good prospect for our
company.

Conducted test
There were three rounds first was written test, technical round, group discussion followed
by personal interview. With the help of my seniors I conducted admission tests of Cjet
candidates.

Conducted group discussion rounds

Then after the written test I suggested few group discussion topics and conducted group
discussion rounds and on the basis of this we were able to analysis the communication
skills of the candidates.

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Done survey to take students feedback

I made questionnaire to take feedback from the students for the betterment of CMC. I
went to different classes and interacted with the students to know about their problems
and suggestions.

Canopy
Canopy is the kind of activity in which we do arrange a small Business Opportunity
Presentation. We select particular area and in this area we give invitations to the people
residing in this area and then we arrange the presentation. We did our canopy in the areas
like Park street, Garia, and Konnagar and tried to cover as many areas as possible to
promote CMC LTD.

Recruitment Assistance for Companies

CMC LTD EDUCATION AND TRAINING DEVISION has Placements Team which has
helped hundreds of IT companies across the country find talented candidates for IT jobs.

Short listing candidates

CMC LTD has a full-fledged Placements Team operating from offices across India. The
Team is in touch with graduating students at all CMC LTD E&T centres. On receiving
recruitment request, the Team screens & shortlists candidates & sends them for tests
interviews to the company.

Job fairs
From time to time, CMC LTD organizes job fairs to connect companies with students.
Students are interviewed & often get spot offers for jobs with these companies.

Campus placements
Recently, Wipro, HCL, Indias largest third-party offshore Business Process Outsourcing
service provider, conducted campus placements at CMC LTD Computer Education.

Workplace skills

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12

Apart from IT education, CMC LTD also trained students in English language &
communication skills, how to make presentations, how to work in a team, and other
workplace skills

PLACEMENTS IN 2012-2013
CANDIDATE NAME
Richa Tiwari
Prachi Yagnik
Lokesh Arora
Rohit Dagare
Kanchan Bhangale
Nikhil Mishra
Vihang Bhatt
Rishabh Arora
Kushal Chitra
Pallavi Roy
Avishek Bhaumik
Md. Asif
Kumar Sachhidanand Shastri
Sudipta Sen
Anirban Mukherjee

COMPANY
Technosys Services
Technosys Services
Meta Design Solutions
Capgemini-Pune
Capgemini-Pune
Capgemini-Pune
Lemon Technologies
Lemon Technologies
Capgemini-Bangalore
Linde Group [British Oxygen Company]
CMC LTD [SECR Project]
CMC LTD [SECR Project]
CMC LTD [SECR Project]
CMC LTD [SECR Project]
CMC LTD [SECR Project

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RESEARCH METHODOLOGY
1. METHOD OF DATA COLLECTION
I have chosen the questionnaire methods of data collection due to limited time in hand.
While designing data-collection procedure, adequate safeguards against bias and
unreliability must be ensured. I have examined the collected data for completeness,
comprehensibility, consistently and reliability. I have also gathered secondary data which
have already been collected and analyzed. For the present piece of research the
investigator has used the following methods:
Interview
Observation
Questionnaire
2. SAMPLE SIZE
I have taken 100 as the sample size.
.
4. ABOUT THE QUESTIONNAIRE
In this method a questionnaire is sent to the HR Manager concerned with a request to
check the questions in the questionnaire. The questionnaire consisted of a number of
questions printed or typed in a definite order. I have chosen this method of data collection
due to low cost incurred, it is free from bias of the interviewer and respondent have
adequate time.

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LITERATURE REVIEW
ABOUT THE ORGANISATION
In a free enterprise, the community is not just another stakeholder in the business, but
is in fact the very purpose of its existence. - Jamsetji Tata
CMC Limited is a leading systems engineering and integration company in India,
offering application design, development, testing services and asset-based solutions in
niche segments through turnkey projects of national importance. CMC has also been
expanding its service presence in international markets offering off-shoring advantages
and delivering value through service level-based and project scope-based deliveries.
Since its inception on December 26, 1975, CMC has been a frontrunner in providing IT
solutions and services. CMC was the first ever enterprise in India to set up a countrywide
data network called INDONET - a computer network providing access to major cities in
India, way back in 1985.
A subsidiary of Tata Consultancy Services Limited (TCS Ltd), one of the world's leading
information technology consulting, services and business process outsourcing

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15

organizations, CMC Limited is a part of the US$ 100.09 billion Tata Group, India's best
known business conglomerate.
Today, CMC Limited, an ISO 9001:2000, certified and CMMI Level V accredited
organization, is positioned as a premier IT solutions provider in the fast growing and
competitive IT market. We execute large and complex turnkey projects, and have built,
managed and supported our customers' IT systems across the value chain infrastructure,
applications and business processes.

A few highlights of our business

Over 10775 employees spread across India, USA, UK, Europe, MEA & APAC

3300+ experts in technologies & domain for Application Development Practice

978 strong skilled force in Embedded Systems

11 Development Centers across India and USA

Experience in setting up large ODCs up to 300+ team

CMC has 18 offices in major Indian cities and over 150 service locations. We have a
sizable resource pool of engineers trained in diverse technologies, with vast domain
knowledge and varied skill sets.
We conduct significant research into emerging technologies and competence areas at our
state-of-the-art, ISO 9001 certified R&D Centre in Hyderabad, India. This gives us an
edge in complex, high technology projects.
CMC over the years has followed a multi-dimensional approach to support its growth and
expansion in becoming a global player.
Together with Tata Consultancy Services Limited (TCS Ltd), our strategic partner, we are
working to target the global market with additional offerings that leverage our combined
strengths and enable us to follow common best practices.
CMC's wholly owned subsidiary, CMC Americas Inc, was acquired in 1991 and formerly
called Baton Rouge International (BRI), before being renamed in 2003. With 9 offices in
USA and servicing customers across the country, it drives CMC's thrust towards
globalization and business development in USA.
In addition to the following, CMC Americas Inc also maintains offices in Austin, TX; Los
Angeles, CA; Sunnyvale, CA; Atlanta, Georgia; Baton Rouge, LA; Novi, MI; Edison, NJ;
Reston, VA and Burlington, MA.
CMC Informatics UK is the branch office of CMC Limited in the United Kingdom and

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covers the territories of UK, Ireland and Europe. The office is based in the historic city of
Guildford in Surrey, one of richest counties in the UK.
CMC's products for transport, law enforcement, banking and insurance verticals, and
services in embedded technologies, IT Consultancy and Infrastructure Development
Management and Outsourcing are offered through this office. The London Underground
Limited (LUL), Forth Ports and TRW are a few of our well known clients.
CMC Dubai is the branch office of CMC in West Asia and serves as a front end for
CMC's thrust towards globalization, especially in terms of business development in the
Middle East and Africa.
The Dubai office handles large projects for important clients like the National Bank of
Bahrain and Syrian Railways. In Africa, the Tanzania Police is also handled from this
office.

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S Ramadorai, Chairman

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Board of Directors

In February 2011, S Ramadorai stepped into public service when the Indian Government
appointed him as the Advisor to the Prime Minister in the National Skill Development
Council, in the rank of Cabinet Minister. The Council, which is headed by the Prime
Minister, seeks to develop a strategy for Skill Development at the National level with a
view to address the skill deficit.
Ramadorai continues as the Vice - Chairman of Tata Consultancy Services Ltd, a
company he has been associated with, for the past 39 years. He took over as CEO in 1996
when the company's revenues were at $ 160 million and has since then led the company
through some of its most exciting phases, including its going public in 2004. In October
2009, he stepped down as CEO, leaving a $ 6 billion global IT services company to his
successor, while he took over the mantle of Vice Chairmanship of the company.
Ramanathan Ramanan, Managing Director and Chief Executive Officer
R. Ramanan is currently the Managing Director and Chief Executive Officer of CMC
Limited. He was inducted as the Deputy Managing Director and COO of CMC Limited
in 16th October 2001 and became the Managing Director and CEO of CMC in 2003.
Ramanan has been associated with TCS and the TATA group since 1981.He is currently
the Chairman of CMC Americas, a wholly owned subsidiary of CMC in USA, and on the
Board of Directors of Tata Business Support Services Limited.

S Mahalingam, Director
Seturaman Mahalingam or Maha, as he is better known, started his professional career
with Tata Consultancy Services in 1970. In his 42-year career with TCS, Maha has been
involved in myriad aspects of the Companys operations and growth, before being
appointed as the Chief Financial Officer of the Company in February 2003 and as
Executive Director in August 2007.
A chartered accountant by qualification, Maha began his career as an IT consultant and
thereafter played a major role in marketing TCS services across the globe, developing
processes and creating large software development centers for the Company.

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Kalpana Morparia, Director

Ms. Kalpana Morparia is Chief Executive Officer of J.P. Morgan, India. Kalpana leads
each of the firm's lines of business -Investment Banking, Asset Management, Treasury
Securities & Services and Principal Investment Management. She also has responsibility
for Service Groups operating in India, including Global Research, Finance, Technology
and Operations. Internationally, Kalpana is a member of J.P. Morgan Asia Pacific
Executive Committee.

Sudhakar Rao, Director

Sudhakar Rao, 62, is a retired IAS Officer of 1973 batch. Rao holds a Masters Degree in
Economics from the Delhi School of Economics and a Masters Degree in Public
Administration from the Kennedy School of Government, Harvard University. He held
several key positions in the State Government of Karnataka as Chairman & Managing
Director of the Karnataka Urban Infrastructure Development and Finance Corporation
(KUIDFC), Principal Secretary- Finance; Principal Secretary- Home; Principal Secretary
to the Chief Minister of Karnataka; Chief Secretary of Karnataka etc. He also served the
Union Government as Director in Prime Minister's Office, Jt. Secretary in the Ministry of
Power; Minister(Economics) in the Embassy of India in Washington etc. He also served
as a Member of the Public Enterprises Selection Board for a year.

M S Ananth, Director
Dr. Ananth with research interests in Molecular Thermodynamics and Mathematical
Modeling is currently a Visiting Professor in the Chemical Engineering department in
IISc, Bangalore. Dr. Ananth graduated from the AC College of Technology with a gold
medal in Chemical Engineering and further obtained his Ph. D degree in Chemical

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Engineering in the area of Molecular Thermodynamics from the University of Florida,

USA in 1972.
He has held several key positions in academia; he joined IIT Madras as a faculty in the
Department of Chemical Engineering in 1972, served as Dean Academic Courses (19952001), Dean Academic Research (1997-98) and Director from Dec 2001 to July 2011.

Ashok Sinha, Director

Mr. Ashok Sinha has a wealth of experience, competencies and expertise, from his
leadership journey as the Chairman and Managing Director of Bharat Petroleum
Corporation Limited (BPCL), an organization that is listed as a Fortune 500 company. He
spent 33 years in BPCL, where he served on the Board of BPCL for 15 years first as
Director (Finance) for 10 years from 1995 and then as its Chairman and Managing
Director for 5 years from August 2005.

Our key clients

Our distinct value proposition and service culture, coupled with our track record of
successful service delivery, have enabled us to build enduring relationships with our
customers. These include dominant players in key infrastructure, services and
government sectors.
These relationships have earned us annuities, such as post implementation maintenance
and support. They have also given us ample opportunities to expand our service offerings
and acquire in-depth domain knowledge of diverse industries.

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Banking & Financial Services

Reserve Bank of India

Bombay Stock Exchange

National Securities Depository Limited (NSDL)

National Bank of Bahrain

Bahrain Development Bank

Central Depositories of Bangladesh

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Insurance

The New India Assurance Company

ICICI Lombard General Insurance Company

Cholamandalam MS General Insurance Company

HDFC ERGO General Insurance Company

The New India Assurance Company, Fiji

Government

Dept of Trade & Taxes

West Bengal Treasury

National Crime Records Bureau

Maharashtra Police Department

Manufacturing Energy Resources & Utilities

Sesa Goa

IOCL

Tata Steel

Tata Power

Transportation

22

NTPC

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Indian Railways

Airports Authority of India

Andhra Pradesh Road Transport Corporation

Delhi Transport Corporation

London Underground Limited

Shipping

Mumbai Port Trust

Chennai International Terminal

Adani Port

Forth Ports Plc, UK

Norfolklines BV, Netherlands

P&O Ports

Hitech & Telecom

Tata Teleservices

Bharat Sanchar Nigam

IBM Daksh Business Process Services

Mahanagar Telephone Nigam

Miro Technologies

Cadence Technologies

Retail & FMCG

ITC

Aditya Birla Retail

Reliance Retail

Parle Foods

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PepsiCo

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Defence & Space

Indian Air Force

Ordnance Factory Board, Ministry of Defence

Department of Space

ISRO

DRDO

Indian Navy

National Remote Sensing Agency

Education & Training

Mahindra British Telecom

ICICI Bank

WIPRO

SmithKline Beecham

Robert Bosche

Sema Schubergers

IIT Kharagpur

Ministry of External Affairs

Reserve Bank of India

State Bank of India

Calcutta Telecom

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Overview

CMC Limited is an end-to-end IT solutions provider with capabilities straddling the entire
information technology spectrum: IT architecture; hardware; software (including systems and
application software, development or implementation, maintenance, and frameworks);
network consulting; and IT-enabled processing services. A part of the $100.09 billion Tata
group, CMC is a subsidiary of Tata Consultancy Services Limited (TCS Ltd).
Employee strength
CMC has around 10,775 employees.
Locations
CMC has 18 offices, 150 service locations worldwide.
Shareholding Pattern
Shareholding pattern as on 31/03/2013

Category

Promoter - Tata
Services Limited

Foreign Institutional Investors

Indian Financial Institutions

Insurance Companies

Mutual Funds

No. Of
Cases

Total
Shares

%
To
Equity

15489922

51.12

57

6618714

21.84

2016090

6.65

26

3754626

12.39

Consultancy

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Resident Individuals / Trusts /

Clearing Members / HUF / Bank

25732

1759693

5.82

Bodies Corporates

370

449895

1.48

Non Resident Indians / Foreign

Nationals

537

211060

0.70

Total

26728

30300000

100.00

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Financial Summary
Particulars as on 31.03.2012

Unit

Standalone

Consolidated

Revenue

Rs./lac
s

95,533.69

146,934.24

Fixed Assets

Rs./lac
s

29,074.15

29,152.12

Rs./lac
s

14,333.16

15,181.24

Earnings Per Share*

Rs.

47.30

50.10

Average return on Net Worth

22.16

21.29

Net Asset Value Per Equity

Share*

Rs.

229.84

254.85

Adjusted
Taxation

Profit

after

Listing Information
Stock Exchanges

Stock Code

National Stock Exchange (NSE)

CMC

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Calcutta Stock Exchange (CSE)

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Mumbai Stock Exchange (BSE)

517326
10000071

HISTORY
CMC was incorporated on December 26, 1975, as the 'Computer Maintenance
Corporation Private Limited'. The Government of India held 100 per cent of the equity
share capital. On August 19, 1977, it was converted into a public limited company.

In 1978, when IBM wound up its operations in India, CMC took over the maintenance of
IBM installations at over 800 locations around India and, subsequently, maintenance of

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computers supplied by other foreign manufacturers as well. Taking over the activities of
IBM in India, including many of its employees, helped the company to imbibe a serviceoriented culture. This is demonstrated by our long-standing customer associations and our
ability to provide high-quality and reliable service.
In 1980, we perceived the need for total IT system solutions in India, and acquired a
'solutions' orientation. We aligned our focus with the government's thrust on IT
development activities. A significant milestone in our transition from a hardware
maintenance company to a complete end-to-end IT solutions provider was 'Project
Interact' (International Education and Research for Applications of Computer
Technology), a UN project involving design, development and systems-engineering of
real-time, computer-based systems dedicated to applications in the areas of power
distribution, railway freight operations management, and meteorology.
As we evolved along the value chain, CMC forayed into systems integration, interfacing,
installation, commissioning, software development, as well as education and training, on
a national basis. Our R&D facility was set up in 1982, to undertake competency
development in niche areas in the frontiers of technology, to provide us the cutting edge.
Today, our R&D facility is housed in our Hyderabad campus, and develops advanced
solutions in areas such as real-time systems, embedded systems and pervasive computing.
To reflect our diversified business activities, we renamed ourselves 'CMC Limited', and
obtained a fresh certificate of incorporation dated August 27, 1984.
Following a spurt in the global demand for IT services in the early 1990s, particularly in
the United States, we decided to expand our operations and market our product and
service offerings in these markets. Towards this end, in 1991, we acquired Baton Rouge
International Inc, USA (it was subsequently renamed CMC Americas, Inc, in 2003), one
of the first cross-border acquisitions by an Indian IT firm.
In 1992, the Indian government divested 16.69 per cent of CMC's equity to the General
Insurance Corporation of India and its subsidiaries who, in turn, sold part of their stake to
the public in 1996. In 1993, CMC's shares were listed on the Hyderabad Stock Exchange
and the Bombay Stock Exchange (BSE).
To service and develop our clientele in the UK and Europe, we opened a branch office in
London, in 2000. The next year, the government divested 51 per cent of CMC's equity to
Tata Sons Ltd, through a strategic sale, and CMC became a part of the Tata group.
In line with our strategy of offering our products and services globally, in 2003, we
opened a branch office in Dubai to tap the hitherto unexplored markets of West Asia and
Africa.

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In 2004, the government divested its remaining 26.5 per cent stake in CMC to the public.
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INFRASTRUCTURE
Over the years, CMC Limited has invested substantially in building a world-class
infrastructure. This has enabled us to provide our clients with state-of-the-art products
and solutions for a variety of needs.
The exposure that our employees have had to real-life business and infrastructure issues
and their interaction with managers in various sectors, has helped CMC develop its
knowledge network and pave the way to rapid growth.
Infrastructure facilities

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In-house systems that include HP, Sun, IBM, NCR and Digital Unix minis and
super-minis, as well as powerful Intel-based workstations.
Software Technology Park and development centre at Hyderabad, Mumbai,
Kolkata and Chennai with dedicated data communication links, email, internet
access and video conferencing facilities.
18 offices in major Indian cities and over 150 service locations, including a
sophisticated R&D centre at Hyderabad, a branch office in Dubai and CMC
Informatics, a trading branch office in the UK.
CMC Americas Inc, a subsidiary of CMC in the US, has offices in Austin (Texas),
Sunnyvale and Los Angeles (California), Atlanta (Georgia), Baton Rouge
( Louisiana), Novi (Michigan), Edison (New Jersey), Reston ( Virginia) and
Burlington (Massachusetts).
CMC operates through five strategic business units (SBUs):
o Infrastructure Solutions & Integration Services
o Software Solutions & Integration Services
o Embedded & Real Time Solutions & Engineering Services
o Digitization & Workflow Solutions & Integration Services
o Education & Training Solutions & Services
Over 160 E&T franchisees are operating across the country.
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Key development centres

Facilities

Area

Mumbai
CMC House, Bandra-Kurla Complex

45,000 sq ft

Hyderabad
CMC Centre, Gachibowli

206,000 sq ft

Kolkata
CMC House, Camac Street

27,000 sq ft

New Delhi
CMC Northern Region Development
Centre, Janak Puri

38,000 sq ft

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Awards and Recognitions

CMC wins Golden Peacock Business Excellence Award

CMC Awarded Certificate of Recognition for Excellence in Corporate

Governance by ICSI

CMC Recognized on World CSR Day

CMC wins the Best of Breed HR Practices Award 2012

Intelligent Transport System (ITS) designed and implemented by CMC for

KSRTC in Mysore, Karnataka, wins the CSI award for Excellence in IT 2012

CMC wins the Best Business Process Excellence Program award at the Global
Awards for Excellence in Quality Management and Leadership 2012

CMC adjudged winner of 'Special Commendation' for the Golden Peacock

Innovation Management Award 2012

Intelligent Transport System designed by CMC for Karnataka State Road

Transport Corporation wins eWorld 2012 Award for Best ICT enabled Urban Governance
Initiative of the Year

Fuel Pilferage Prevention System designed by CMC for Indian Oil Corporation
Ltd wins eWorld 2012 Award for Best use of ICT for Public Sector Units

CMC's Generation Control Room Project for Mahagenco bags the eMaharashtra
Award 2012

CMC's Nita Sarang wins Women at Work Leadership award 2012

CMC Wins Golden Peacock HR Excellence Award 2012

CMC Wins the Golden Peacock Innovative Product / Service Award 2011

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32

CMC conferred with Certificate of Recognition by ICSI for excellence in

Corporate Governance 2011

CMC EDUCATION AND TRAINING DEVISION

Indian Technical and Economic Cooperation (ITEC) were launched by a decision of the
Indian Cabinet on September 15, 1964. This is a bilateral programme of assistance, and
along with its corollary programme SCAAP, covers 156 countries in Asia, Africa, East
Europe, Central & Latin America, Pacific and Small Island, which are invited to share in
the Indian Development experience acquired over six decades post independence.

CMC's Association with ITEC/SCAAP

CMC's association with the ITEC/SCAAP Plans of the Ministry of External Affairs,
Government of India dates back to 1989, when CMC was the first company to provide
training in IT to foreign participants under these plans. Since then, CMC has trained more
than 4500 people from over participating 100 countries.

Education at CMC
CMC is a Tata Enterprise and a subsidiary of TCS (Tata Consultancy Services) has been
at the forefront of the IT revolution with experience of designing and executing IT
Solutions for massive, complex global projects across the value chain.
One of the pioneering companies to offer IT education for a wide spectrum of people,
CMC took the lead in Education & Training in India in the year 1978. Today, CMC has
training centres in 6 cities, viz. New Delhi, Mumbai, Bangalore, Chennai, Kolkata and
Hyderabad.

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33

CMC's training capabilities are well respected and recognized by employers across the
country. The excellence of its training programmes has been acknowledged by
participants from the Commonwealth Secretariat, various United Nations Agencies, the
World Bank, Ministry of Finance, Members of Parliament, Department of Statistics,
Nuclear Power Corporation (NPC), Bureau of Police Research & Development and a
number of other organisations.

CMC Academy, Education and Training arm of CMC, leverages its vast domain
experience and focuses on providing advanced skills for employment in IT, Finance and
Accounts, Design & Creative, Office Management and several other areas.
The programs are specifically designed for Graduates from technical and general streams,
students pursuing graduation, successful 10+2 students and 10th pass students for not
only getting them Job Ready but building a foundation for a strong career.
CMC flagship program provides assured work experience and all career programs offer
assured placement assistance through an extensive network of industry alliances.

COURSES OFFERED IN CMC

CMC JET is a job enabled programme which gives you work experience on real
IT projects and helps you to become an experienced professional from just a fresher.
Stream: CS - IT Infrastructure & Networking Services
Duration: 3 Months
Prerequisite: BE/MCA/MSc/BSc/Diploma
Stream description: 3 Months of training followed by 9 months of paid Job experience in
CMC or outside.
Stream outline:
Basic Electrical & Electronics
PC Hardware Maintenance
Installing & Configuring Windows 7
Administration of Cisco Networking Devices
Windows Server 2008 Server Administration
Configuring Windows Server 2008 Active Directory

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34

Configuring Windows Server 2008 Network Infrastructure

Understanding Basics of IT Service Management
Red Hat Linux System Administration
Installing, Configuring & Configuring Exchange Server 2010
Storage Fundamentals
Soft Skills / Life Skills
Stream: SI - Software Integration
Duration: 3 Months
Prerequisite: BE/BScIT/MCA/BCA
Stream description: 3 Months of training followed by 9 months of paid project experience
in CMC or outside.
Stream outline:
Programming Concepts and C programming
OOPs with C++ & Data Structure
RDBMS, SQL and PLSQL (Oracle 10G)
HTML, JavaScript, XML
Java Programming
Java EE and Spring with Hibernate, Struts OR
C# or VB programming

A programme that aims to empower students for a great job and a

bright career in IT.
Semester 1: Software Engineering - CMC Certified Programmer
Duration: 150 Hours
Prerequisite: Passed 12th doing Graduation
Description: Computer Fundamentals, Software Concepts and Essentials (Programming
Fundamentals, Object Oriented Programming & Database Fundamentals)
Course outline:
IT Fundamentals
Programming Fundamentals using 'C'
OOP using Java
Java Script
RDBMS Fundamentals
Semester 2: Software Engineering - CMC Certified .NET Programmer
Diploma in .NET Applications on completing Sem 1 & Sem 2

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35

Duration: 150 Hours

Prerequisite: Sem 1 Grad/BCA/BscIT
Description: Software Development using .NET - Developing Windows & Web
Applications using C# and ASP.NET
Course outline:
'Programming in C#
ASP.NET
Crystal Reports
Semester 3: Software Engineering - CMC Certified Enterprise Applications Specialist
Duration: 150 Hours
Prerequisite: Sem 2 Grad/BCA/BscIT

CMC TECH programme aims to provide essential skills that empower you for a bright
career as a Hardware & Networking Engineer
Semester 1: Hardware & Network Engineering
Duration: 150 Hours
Prerequisite: Passed 10th
Description: Computer Hardware Engineering - PC Maintenance & Upgrade
Course outline:
Basic Electricity & Electronics
Computer Fundamentals
Operating Systems
PC Architecture & Maintenance
Semester 2: Hardware & Network Engineering
Duration: 150 Hours
Prerequisite: Semester 1 of TECH/Hardware Maintenance
Description: Network Administration - Windows Technologies

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36

Course outline:
Networking Fundamentals
Windows Workstation Administration
Windows Server Administration
Windows Network Services
Windows Active Directory Services

Semester 3: Hardware & Network Engineering

Duration: 150 Hours
Prerequisite: Sem 2 of TECH/Hardware Maintenance & Network Administration
Description: Network Engineering - Linux Administration & Cisco Devices
Course outline:
Linux Operating System
Linux Shell Scripts
Linux Networking Services
Cisco Devices Configuration and Management

CMC PRO programme aims to provide YOU the right type of training which is
required to convert you from a programmer to software professional.
Course: Programming in 'C'
Duration: 36 Hours
Course outline:
Programming Fundamentals
Basic Input, Output
Operators, Expressions & Flow Control
Functions, Pointers & Arrays
Files, Structures

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Page

CMC EDGE Essential Diploma for Graduate Engineers is the only course which
provides employable skill and makes freshers industry ready
Course: Software Engineering
Duration: 360 Hours
Prerequisite: BE/BScIT/MCA
Description: IT Knowledge & Skills (Programming Fundamentals, Object Oriented
Programming, Databases), ELECTIVE - .NET OR JAVA, Industry Orientation (Software
Engineering, Project, Soft Skills)
Course outline:
Programming in 'C' & Data Structures
OOP with C++
RDBMS
ELECTIVE: 1).NET 2) JAVA
Software Engineering

INFRASTRUCTURE IN CMC EDUCATION AND TRAINING

DEVISION

38
Page

DATA ANALYSIS AND INTERPRETATION

COMPANIES WHICH WERE APPROACHED FOR PLACEMENT
OF THE STUDENTS

39

1) TOTAL NO. OF COMPANIES CONTACTED

EXISTING CLIENTS
15
Page

NEW CLIENTS
48

COMPANIES NOT HIRING

41

TOTAL NO. OF COMPANIES CONTACTED

NEW CLIENTS

39%
EXISTING CLIENTS

46% NOT HIRING

COMPANIES

14%

INTERPRETION:
THERE ARE 48 COMPANIES WHICH ARE NEW CLIENTS FOR CMC.
15 ARE THE EXISTING CLIENTS.
41 ARE THE COMPANIES WHICH ARE NOT HIRING CMC CANDIDATES. AND
THESE COMPANIES ARE FOLLOWED UP ON REGULLAR BASIS.
TOTAL 104 WERE CONTACTED FOR STUDENTS PLACEMENT.

2) NO. OF OPENINGS GENERATED

NEW CLIENTS

EXISTING

40

CLIENTS
22

Page

98

NO. OF OPENINGS GENERATED

18%
NEW CLIENTS

EXISTING CLIENTS
82%

INTERPRETATION: OUT OF 120 CLIENTS IN WHICH 98 ARE NEW

CLIENTS AND 22 ARE EXISTING CLIENTS. NEW PLACEMENT OPENINGS
WERE GENERATED.

NEW CLIENTS
10

41
Page

3) NO. OF OPENINGS CLOSED

EXISTING
CLIENTS
19

NO. OF OPENINGS CLOSED

34%
NEW CLIENTS

EXISTING CLIENTS

66%

All the above data collection through primary source

INTERPRETATION: OPPENINGS FOR NEW PLACEMNTS WERE CLOSED

FOR 10 NEW CLIENTS AND 19 EXISTING CLIENTS.

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42

4) TOTAL NO. OF COMPANIES WHERE CANDIDATES WERE

SENT FOR INTERVIEW BUT NOT SELECTED

NEW CLIENTS

EXISTING CLIENTS

TOTAL NO. OF COMPANIES WHERE CANDIDATES WERE SENT FOR INTERVIEW BUT NOT SELECTED
NEW CLIENTS EXISTING CLIENTS

20%

80%

INTERPRETATION: TOTAL NO. OF COMPANIES WHERE STUDENTS

WERE SENT BUT NOT SELECTED WERE 5. OUT OF WHICH 4 WERE NEW
CLIENTS AND 1 WAS EXISTING CLIENT COMPANY.

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5) TOTAL NUMBER OF STUDENTS WHO GOT SELECTED.

NO OF DRIVES

NO. OF STUDENTS
PARTICIPATED
155

22

14%

11%

NO. OF STUDENTS
SELECTED
29

NO OF DRIVES
NO. OF STUDENTS
PARTICIPATED

75%

NO. OF STUDENTS
SELECTED

INTERPRETATION: 155 STUDENTS PARTICIPATED OUT OF WHICH ONLY

29 GOT SELECTED IN 22 DRIVES.

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44

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45

6) COURSES WHICH HAVE MORE DEMAND IN CORPORATES.

COURSES

17

PHP

45

MySQL
Advance JAVA
.NET

23

C#
26

INTERPRETATION:
OUT OF 120 COMPANIES 45 HAVE REQUIREMENT FOR PHP DEVELOPERS .
26 HAVE REQUIREMENT FOR MySQL.
23 COMPANIES GAVE REQUIREMENT FOR CANDIDATES IN ADVANCE JAVA.
17 COMPANIES REQUIRED C# CANDIDATES.
3 HAD REQUIREMENT FOR .NET.

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Page

ANALISYS DONE ON THE BASIS OF DATA COLLECTED FROM

STUDENTS IN CMC ACADEMY
1. SOURCES FROM WHERE THE STUDENTS GOT TO KNOW
ABOUT CMC ACADEMY?

SOURCE OF INFORMATION

FRIEND

9
13

LEAFLET
POSTER
INTERNET

45

20

TELECALL
REFERAL
OTHER

INTERPRETATION: Out of 100 students45 came to know about CMC through internet.
20 students came to know from posters.
13 via leaflet.
9 through friend.
5 students came to know about CMC by telecalling
5 through referral.
3 out of 100 students came to know about CMC through other sources.

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47

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48

2. RATING OF CMC ON A SCALE OF 1-5.

RATING
40
35
30
25

RATING

20
15
10
5
0
1

INTERPRETATION: MEAN RATING HAS BEEN TAKEN TO TAKE OUT THE

AVERAGE. 1 IS FOR VERY POOR AND 5 IS EXCILLENT.

SUMMATION OF RATING GIVEN BY STUDENTS* RATES

MEAN =
TOTAL NO. OF SAMPLE SIZE
=

4+24+39+124+2
100

3.91 AVERAGE OF STUDENTS

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49

3. SATISFACTION OF THE STUDENTS IN THE TRAINING

IMPARTED TO THEM.

SATISFACTION OF STUDENTS

18
YES
NO
82

INTERPRETATION: OUT OF 100 STUDENTS 82 ARE SATISFIED WITH THE

TRAINING IMPARTED TO THEM. 18 WERE NOT SATISFIED WITH THE
TRAINING.

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4. ARE THE STUDENTS SATISFIED WITH THE PLACEMNT

OPPORTUNITIES PROVIDED TO THEM?

PLACEMENT OPPORTUNITIES

33
YES
67

NO

INTERPRETATION: 67 STUDENTS ARE SATISFIED WITH THE PLACEMENT

OPPORTUNITIES PROVIDED TO THEM. WEREAS 33 STUDENTS WERE NOT
SATISFIED WITH PLACEMENT OPPORTUNITIES PROVIDED TO THEM.

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5. ARE THE PROBLEMS OF THE STUDENTS ARE ATTENDED?

PROBLEMS ATTENDED

44

YES
56

NO

INTERPRETATION: 56 STUDENTS SAID THAT THEIR PROBLEMS WERE

NOT ATTENDED BY THE FACULTY MEMBERS. 44 STUDENTS SAID THAT
THERE QUERIES WERE RESOLVED BY THE FACULTY AND STAFF MEMBERS.

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6. ARE THE PROGRAMME TRAINERS GOOD

COMMUNICATORS ?

TRAINERS

22
YES
NO
78

INTERPRETATION: 22 STUDENTS OUT OF 100 FEEL THAT THE FACULTY

TRAINERS ARE NOT ABLE TO COMMUNICATE THEM PROPERLY. WEREAS 78
STUDENTS WERE SATISFIED WITH THE TRAINERS.

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7. HOW MANY STUDENTS WANTED TO REFER CMC TO THEIR

FRIENDS AND FAMILY MEMBERS?

REFERENCE

42
58

YES
NO

INTERPRETATION: OUT OF 100 STUDENTS IN THE ACADEMY 58 OF

THEM WATED TO GIVE CMC REFFERENCE TO THEIR FRIENDS, FAMILY
MEMBERS AND OTHERS WEREAS 42 DID NOT GAVE ANY REFERAL.

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8. TWO SUGGESTIONS GIVEN BY THE STUDENTS FOR

IMPROVEMENT.

SUGGESTION
100
90
80
70

SUGGESTION

60
50
40
30
20
10
0
WASHROOMS

CANTEEN

LIBRARY

INTERPRETATION: AS THERE WERE TWO SUGGESTIONS GIVEN BY 100

STUDENTS SO THE TOTAL DATA IS OUT OF 200. IN WHICH 98 WANTED
CANTEEN FACILITIES. 77 WANTED A BETTER LIBRARY AND 25 WANTED
MORE CLEANINESS IN WASHROOMS.

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55

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56

SUGGESTIONS &RECOMMENDATIONS
1) For generating good quality of students proper entrance test should be conducted.
2.) Students who secure good marks should be given scholarship.
3.) 45% of the students came to know about CMC from net so; the promotion must be
mainly focused on internet.
4.) Students rating on an average were 3.91 which mean there is a further scope of
improvement.
5) Placement cell should often conduct mock test and interviews for the practice of the
students.
6) 44% of students problems are not attended so, there should be improvement inb the
staffs and faculty.
7.) Students reference is one of the major source for getting more. There should be few
techniques used while counseling to take out reference from the students.
8.) Library and canteen facilities should be improved.
9) Out of all the courses PHP, MySQL and advance JAVA have high scope in the
corporates so company should mainly focus on these two courses.

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Page

CONCLUSION At this moment, I have reached the end of this research on placement
and policies in CMC Ltd. Now I have an idea of how placement department in HR works.
And how candidates are placed. I have also learned the methodology by which client
companies are contacted for placing the students. By research I also came to know that
the IT courses in CMC have high market demand in Corporates. Students are placed on
daily basis. Now I am having a clear ideology of approaching different companies for
placement and the entire procedure of the placement departments. I have a deeper
understanding of its logical design.
As a whole, its hoped that this paper work has introduced benefits in the placement
procedure. May this research helps in understanding students mind set in further
development in the promotion and advertising of the company.

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Page

BIBLIOGRAPHY
Books:
K. Aswathappa, Human Resource Management, New Delhi, Tata McGraw
Hill, 2010,
Journals & Articles:
1. Articles by T.V Rao Learning Systems.
2. Policies of CMC Ltd.
3. Documents of CMC Ltd.
Websites:
www.cmcltd.com
www.ask.com
www.wikipedia.com
www.hrgroup.com
www.ppspublishers.com

1)
2)
3)
4)
5)

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59

ANNEXURE
NAME OF THE CANDIDATE:
COLLEGE NAME:
PROGRAMME ENROLLED :
YEAR:
SOURCE OF INFORMATION:
Friend

Leaflet

Poster

Internet

Telecall

Referral

Other

6) HOW MUCH WOULD YOU RATE CMC LTD ON A SCALE OF 1-5?

7) ARE YOU SATISFIED WITH THE TRAINING IMPARTED TO YOU?

YES

NO

8) ARE YOU SATISFIED WITH THE PLACEMENTS OPPORTUNITIES?

YES

NO

9) ARE YOUR QUERIES OR PROBLEMS ATTENDED?

YES

NO

10) DO YOU FEEL THAT THE PROGRAMME TRAINERS/ FACULTY ARE GOOD
COMMUNICATORS?

60

NO

Page

YES

11) WOULD YOU LIKE TO REFER ANYONE TO OUR PROGRAMMES AND

COURSES?
YES

13)

NO NO

SUGGEST ANY TWO AREAS FOR IMPROVEMENT?