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Value Stream Mapping

NSR ASP Lean Shipbuilding & Ship Repair Forum


June 2002

John Drogosz, Ph.D.


Sr. Lean Consultant
Optiprise, Inc.
(734) 972-3803
Jdfd4@aol.com

Keith Leitner
Sr. Lean Consultant
Optiprise, Inc.
(814) 414-6667
kleitner@optiprise.com

10/24/2002
Page 1

Lean Enterprise System


Lean Enterprise System
Highest Quality, Lowest Cost, Shortest Lead Time

Just in Time
Continuous Flow
Produce only:
What
is needed,
When it is
needed
at Rate of
Customer
Consumption

Built in Quality
Culture

Pull System
Quick Change
Over & Lot
Size Reduction
Level Production

Flexible,
Capable,
Highly
Motivated
People

Standard Work
Error Proofing

Understanding
Value-Added

SPC & 6 Sigma

Separate Manual
from Machine
Time

Total Productive
Maintenance
Design for
Manufacturing

Elimination of
Variation

Foundation of Operational Stability, Preventive Quality Culture


Value Str. Mapping
Lean Visioning

Problem Solving
Preventive Maintenance

Communications
Process Stability

Measurement/System
5 S & Organization

Build The Base First

LEAN SHIPBUILDING
GOAL
WORLD CLASS SHIPBUILDING

100% CUSTOMER SATISFACTION


LOWEST COST, FASTEST DELIVERY & HIGHEST QUALITY

JUST IN TIME

"THE RIGHT PART, RIGHT


TIME, IN THE RIGHT AMOUNT"
TAKT TIME (PACEMAKER)
EFFICIENT FLOW
PULL SYSTEM
LEVEL & BALANCED
SCHEDULES

VALUE CHAIN INTEGRATION


INTEGRATED PRODUCT AND PROCESS
DEVELOPMENT
CUSTOMER FOCUS
SUPPLY CHAIN INTEGRATION

BUILT IN QUALITY
LEARNING
ORGANIZATION
DESIGNED AND BUILT
BY FLEXIBLE, CAPABLE,
HIGHLY MOTIVATED
PEOPLE
CONTINUOUS
IMPROVEMENT

ACCURACY CONTROL
LABOR-MACHINE BALANCING
IN-CONTROL PROCESSES
VISUAL CONTROL
WORKER SELF-QUALITY
CONTROL ERROR PROOFING

STABLE SHIPYARD
SHIPYARD PROCESSES
STABLE
PROCESSES

STANDARD
STANDARD
SYSTEMS
SYSTEMS
TOTAL
WORKPLACE
ORGANIZATION
(5S)
PRODUCTIVE
MAINTENANCE
AND SAFETY
ERGONOMICS
TOTAL PRODUCTIVE
MAINT.
OFAND
WASTE
ELIMINATION
ERGONOMICS
SAFETY

10/24/2002
Page 3

Comparison of Traditional vs.


Lean Value Stream Cultures
Traditional Culture
Most people understand

only the functions in which


they work
Functions are competitors
A functions Measures

isolate it from other


functions

Value Stream Culture


People understand the big
picture and the business of the
other functions
Functions are partners
Common Goals (Order to Ship
Time, Information accuracy and
timeliness, etc.)

10/24/2002
Page 4

10/24/2002
Page 5

What do most firms do?


Go directly to KAIZEN Blitzes!
Isolated Tools - with Isolated Results:
5S (label the trash cans)
Partial Cellular layouts
Kanban cards
&
No effect on your business!

10/24/2002
Page 6

Value Stream Perspective


Get away from isolated perspective / improvements

Process 1

Process 2

Process 3

Kaizen

Kaizen

Kaizen

10/24/2002
Page 7

Product Leadtime
Waiting

Casting
Transportation

Raw
Material

Assembly

Machining
Staging

Inspection

Time

= Value
Added Time

= Non-Value
Added Time
(WASTE)

Set-up

Finished
Parts

Value Added Time is only a very


small percentage of the Leadtime.
Traditional Cost Savings focused
on only Value Added Items.
FOCUS ON NON-VALUE
ADDING ITEMS.
10/24/2002
Page 8

Traditional Results
Traditional Results of Manufacturing Improvement

Time

Time
Small Amount of
Time Eliminated

10/24/2002
Page 9

Lean Results
Focused on Non-Value Adding Items

Time

Large Amount
of Time
Eliminated

Time

10/24/2002
Page 10

Definition
What is the Value Stream:
All actions (VA & NVA)
Currently Required
Bring product through main flows essential to get
product to the customer
SUPPLIERS

PLANT OR COMPANY

CUSTOMER TO END USER

Total Value Stream

10/24/2002
Page 11

Types of Value Streams


Production
Raw Material

Customer

Design
Concept

Launch

Administrative
Order-taking

Delivery
10/24/2002
Page 12

Two kinds of Kaizen


Senior
Management

Flow Kaizen
(Value Stream Improvement)
Focus
Point Kaizen
(Elimination of Waste)

Front
Lines

Time

Value Stream Improvement is Flow


Kaizen Management doing Kaizen
10/24/2002
Page 13

The Value Stream Map


Most basic tool of lean
management
Based on Toyotas Material and
Information Flow Diagram
Easy to create
Easy for everyone to understand
Key to sustainable progress
through a current-state becomes
future-state management cycle

product family
current-state
drawing
future-state
drawing
work plan

10/24/2002
Page 14

Learning to See,
Mike Rother and John Shook

10/24/2002
Page 15

Objectives of
Value Stream Mapping
Visualize

material and information flow


Facilitate the identification and elimination of
waste and the sources of waste
Support the prioritization of continuous
improvement activities at the plant and
value stream levels
Support constraint analysis
Provide a common language for evaluating
processes
10/24/2002
Page 16

Value Stream Mapping


Process
product family

current-state
drawing
future-state
drawing

work plan

Understanding how the work


area currently operates. The
foundation for the future state.
Designing a lean flow.

Lean Transformation Plan

10/24/2002
Page 17

Value Steam Mapping Symbols


I

Vendor

1X
Weekly

Sr. Mgt.

Inventory - Product that is not being worked on

Factory - a Customer or Vendor facility

Transportation - Indicates shipment of Product to/from external facility

Functional Group - Processes Information but adds no Value to


Product

Fiber Prep

Process Box - Area where Value is added to Product

10/24/2002
Page 18

Value Steam Mapping Symbols


Push Arrow - indicates Product is pushed into next process
Flow Arrow - Indicates Product Flows from one process to another
Pull Arrow - Indicates Process or Customer pulls Product from
previous process or Vendor

Supermarket (Kanban) - Small Inventory of Product from which the


next Process or Customer may Pull

Information Flow - Indicates flow of information regarding Part #,


Quantity and Delivery Schedule

10/24/2002
Page 19

Value Stream Mapping


Process
product family

current-state
drawing
future-state
drawing

work plan

Understanding how
the work area
currently operates.
Designing a lean flow.

Lean Transformation Plan

10/24/2002
Page 20

10

Modulator Fabrication
Material Flow

Suppliers

Customers
100/Day

(1/99)

1X Daily

Scheduled
Shipments

3 days

Shipping

Connector
Rifocs
Fiber Prep

15 - 30 days

2 days

.1 days

Dice & Polish

Wafer Fab

.5 days

A&T

I
20 days

I
Packing

1.5 days

.5 days

Package Prep

6 days

Push

3 days

10/24/2002
Page 21

Forecast
Meetings

100/Day

Order

Sr. Mgt.

Suppliers

Customers

Acct Mgrs

Sales
Orders

Purchasing

Materials
Mgt
MRP

Modulator
Fabrication
Information Flow
(1/99)
Shipping

Connector
Rifocs
Fiber Prep

Wafer Fab
Dice & Polish

A&T

Packing

Package Prep

Info Flow
10/24/2002
Page 22

11

Information Flow Data

Type of information (forecast, schedule, etc.)


Mode of transmission (Phone, Fax, EDI, Email)
Frequency of transmission
Who receives/transmits the ABX
Europe
FAX + Lotus
Part A
Notes Shipment
information ?
Confirmation
FAX
1/wk
6 wk firm
6 wk fcast
FAX
1/mo.
6wk
forecast

Note: Capture formal and


informal information flows

DMX
Ft. Wayne, IN
Part X

Supplier
Austin, TX

EDI Order to
Supplier ABC

10/24/2002
Page 23

Modulator Fabrication
Value Stream Map
(1/99)

Forecast
Meetings

100/Day

Order

Sr. Mgt.

Suppliers

Customers

Acct Mgrs

Sales

1X daily

Orders
Materials
Mgt

Purchasing

3 days

MRP

Scheduled
Shipments

I
Shipping

Connector
Rifocs
Fiber Prep

15 - 30 days

2 days
Wafer Fab

.1 days

Dice & Polish

I
20 days

.5 days

A&T

I
Packing

1.5 days

.5 days

Package Prep

I
6 days

I
3 days

Info Flow
Push

10/24/2002
Page 24

12

Example: Current State Map


8 week
Forecast

Supplier

Weekly
Fax

250 ft coils

30/60/90 day
Forecast

Production
Control

Daily
Order

MRP System

Mondays

40,000 pcs/mo.
-30,000 L
-10,000 R
Container= 50 pcs

Daily Ship
Schedule

Daily Requirements

Customer

2 shifts

4 coils

Stamping

500/Gon

Drill

300 T press
2 machines
3 shifts
12000 L
EPE = 2 weeks 4000 R C/T=36sec
Takt = 4.1 sec
C/T= 3 sec.
O.A. = 70%
FTQ = 98%
C/O = 4 hrs, 1X/wk
Scrap = 2%
Rework = none
# operators = 1/shift
Capacity = 22,000/day
V.A. = 3 sec
Shared:part # 123,ABC

250/Cart

Grind

I
4500 L
1500 R

Takt = 25.9 sec


C/T= 18 sec.
O.A. = 85%
FTQ = 99.5%
C/O = 40 min,1X/wk
Tool C/O= 30/day
Scrap = 0.5%
Rework = none
# operators = 2/shift
Capacity = 2450/day
V.A. = 36 sec
Dedicated: L,R

100/Cart

Assemble

OP 10 20 30

3000 L C/T 19 20 19
1000 R C/0 10 8 8

Takt = 25.9 sec


C/T= 20 sec.
O.A. = 75%
FTQ = 98%
C/O = 60 min, 1X/wk
ToolC/O = 2hrs, 1X/wk
Scrap = 2%
Rework = none
# operators = 1/shift
Capacity = 2200/day
V.A. = 20 sec
Dedicated: L,R

Takt =25.9 sec


C/T= 20 sec.
O.A. = 90%
FTQ = 95%
C/O =10min,1X/day
Scrap = none
Rework = 5%
# operators = 3/shift
Capacity = 2230/day
V.A. = 58 sec
Dedicated: L,R

50

/C
on

2x
daily

t.

Ship

4500 L
1500 R

Staging

General Information
- 20 days/month
- 7.2 hours avail./shift
- 2 shifts/day
10/24/2002
Page 25

Current State Map: On-Block Outfitting


MACPAC
& LMS

Master Planning:
Issues a complete schedule
good for the life of the product
barring any major changes.

SOC 3 Block
1 day

Daily Pick
Ticket

Trade Work

As
Sched.

Inv. (Elec.)
7.5 days

Warehouse

Supprt. Work

(Electrical)
C/T: 15 days

Wait (PCI)
2.5 days

Inst. Vent
3 days

15 days
Post-Turn
Delivery

1 day

3 days

7.5 days

Turn Block

2.5 days

Paint
Wait (Svcs.)
0.5 days

0.5 days

2 days

Wait (Trade)
0.5 days

Inv. (Pipe)
3.5 days

0.5 days

3.5 days

2 days

Ins. Steam P.
Wait (Paint)
0.5 days

3 days

3 days

3 days

0.5 days

0.5 days

Erect
As Req.
0.5 days
0.5 days

4.5 days

Wait (PCI)
1 day

4.5 days

0.5 days

1 day

2 days

1 day

Paint
Wait (PCI)
0.5 days

3 days

Wait (Svcs.)
0.5 days

Test Pipe
Wait (P-Test)
1 day

7 days

Inst. Insul.

Scaffold
(for Erection)
1 day

0.5 days

Trade Work
(Pipe)
7 days

2 days
0.5 days

Wait (Svcs.)
0.5 days

3 days

0.5 days

Scaffolding
2 days

Supprt. Work
Insul. P-Pen.
3 days

Wait (Trade)
0.5 days

0.5 days

0.5 days

Wait (Svcs.)
0.5 days

3 days

Clean/Prep
(for Turn)
0.5 days

Wait (Paint)
0.5 days

2 days

0.5 days

Wait (PCI)
3 days

SOC 6
1 Block

1 day

SOC 6 reports any problems that would cause


a major schedule change. Otherwise, blocks
are erected per the schedule.

Value Added Time = 47 days


VA Ratio = 0.657 (value added days / lead time days)

0.5 days
Lead Time = 71.5 days

13

Current State Mapping


Guidelines

Assign a scribe who will draw the Current State Map


Document customer information and requirements.
Identify main processes. (In order).
Fill in a Data Box for each main process. (Do not use
standard times, use data observed on the floor
whenever possible)
Identify Inventory at each stage. (Number of pieces
and days)
Material Movement. (Push or Pull?)
Document Information Flows. (How do processes
know what to make?)
10/24/2002
Page 27

Value Stream Mapping


Process
product family

current-state
drawing
future-state
drawing

work plan

Understanding how the work


area currently operates. The
foundation for the future state.

Designing a
lean flow.
Lean Transformation Plan

10/24/2002
Page 28

14

Future State Questions


1. Calculate Takt Time
The Beat of Production
Takt time is the time in which a unit must be
produced in order to match the rate of customer
demand.

Takt Time =

Available Time
Unit Demand
10/24/2002
Page 29

Takt Time Example


3 Months Schedule = 52,800 Units
=17,600/ Month
17,600/22 = 800/day or 400/shift

Per Shift:
420min/400 = 1.05 min
or 63 seconds per piece

Parts should move from operation


to operation every 63 seconds
10/24/2002
Page 30

15

Block Construction To Takt Time


ALL STEEL PREP
FOR BLOCK

ALL STEEL SUBASSEMBLY FOR


BLOCK
ALL STEEL
ASSEMBLY FOR
BLOCK

ALL TASKS TAKE SAME


TIME WHICH IS SET BY
SHIP CONSTRUCTION
SCHEDULE
BLOCK
CONSTRUCTION

BLOCK
OUTFITTING

ALL OUTFIT
ASSEMBLY FOR
BLOCK

GRAND BLOCK
JOINING

ALL OUTFIT SUBASSEMBLY FOR


BLOCK

GRAND BLOCK
ERECTION IN
DOCK

ALL OUTFIT PREP


FOR BLOCK
10/24/2002
Page 31

Future State Questions


Processes:
2. What are the production constraints that do not
allow us to meet the customer requirements?
3. How can we simplify, combine and/or eliminate
processes to improve the flow?

10/24/2002
Page 32

16

Capacity Analysis

Effective Cycle Time =

Gross Cycle Time


Operational
Quality rate
X
Availability
through final op

10/24/2002
Page 33

Capacity Analysis
Effective Cycle Time Vs Takt Time
Stamping
Effective C/T:

Takt Time:

3sec
(.7)(1-.02-.025)
= 4.5 sec
3.9 sec

Drill
36 sec
(.85)(1-.005-.02)
= 43 sec
23 sec X 2 machines
= 46 sec.

Grind

Assemble

20 sec
(.75)(1-.02)
= 27.2 sec

20 sec
(.9)(1-.05)
= 23.9 sec

23 sec

23 sec

We need to establish realistic targets for Quality and


Operational Availability for the Future State that
will meet the Customer Requirements

10/24/2002
Page 34

17

Serial Unreliability leads to No Control


Low Individual Machine Reliability

MANUAL
CUTTING PLATE

.90

MANUAL

MANUAL

PROFILE CUTTING

.85

PLATE JOINING

.90

MANUAL
STIFFNER WELDING

.90

System Reliability = .62

High Individual Machine Reliability

N/C BURNING
MACHINE

.95

ROBOTIC

PROFILE CUTTING

.98

PLATE LINE

PLATE JOINING

.97

STIFFNER JOINING

.96

System Reliability = .87

10/24/2002
Page 35

Quality
Use Statistical Process Control (SPC) at those stations where critical process
indicators demonstrate high degrees of variability.

Stiffener Length
UCL
X-bar
LCL

Out of Control
Condition

Improves product quality by controlling in-process variability.


Helps ensure the operator is not passing on quality defects.
Helps prevent errors from occurring by making process adjustments in out of
control conditions.

10/24/2002
Page 36

18

Future State Map of Operations


Customer

Supplier
250 ft coils

45,000 pcs/mo.
-30,000 L
-15,000 R
Container= 50 pcs
2 shifts

Drill, Grind & Assemble


Stamping

Drill
OP (2) Grind 10 20 30

300 T press
3 shifts
EPE = 1 day

C/T 36
C/0 10

Takt = 3.9 sec


C/T= 3 sec.
O.A. = 80%
FTQ = 98.5%
C/O = 20 min, 1X/shift
Scrap = 1.5%
Rework = none
# operators = 1/shift
V.A. = 3 sec
Shared:part # 123,ABC

20
10

Ship

19 20 19
10 8 8

Takt =23 sec


C/T= 20 sec.
O.A. = 90%
FTQ = 97%
C/O =10min,1X/shift
Scrap = 2%
Rework = 1%
# operators = 5/shift
V.A. = 114 sec
Dedicated: L,R

Staging

General Information
- 20 days/month
- 7.2 hours avail./shift
- 2 shifts/day
10/24/2002
Page 37

Batch Processing versus One-Piece Flow

SORTING

SORTING/
BUFFER

BLOCK
CONSTRUCTION

SORTING

SORTING/
BUFFER

STORAGE

BEFORE - BATCH BUILDING

BLOCK
CONSTRUCTION

AFTER - IDEAL OF ONE PIECE FLOW

10/24/2002
Page 38

19

Example: Cutting Line


5-S Opportunity

One-Piece Flow Line

10/24/2002
Page 39

Example: Boeing Final Assembly Cell

20

Future State Questions


Material Flow:
4.Where can continuous flow processing be used?
5. Where can we use FIFO?
6.Where will supermarket pull systems be
required to control upstream production?

10/24/2002
Page 41

Eliminate Overproduction and


Inventory Wastes ( Cycle Time)
How Do We Get Rid of the Triangles?
Process 1

Process 2

INV

Process 3

INV

What is the waste caused by overproduction ?


Handling
Storage space
Shortages
Critical capacity

Logistics/Expediting
Inventory Carrying Cost
Slower Feedback
Lengthens lead times
10/24/2002
Page 42

21

Future State Map


Production
Control

250 ft coils

MRP System

Daily
Milk Run

coil

Supplier

Batch

Stamping
300 T press
3 shifts
EPE = 1 day

(at the press)


Takt = 3.9 sec
C/T= 3 sec.
O.A. = 80%
FTQ = 98.5%
C/O = 20 min 1X/shift
Scrap = 1.5%
Rework = none
# operators = 1/shift
V.A. = 3 sec
Shared:part # 123,ABC

45,000 pcs/mo.
-30,000 L
-15,000 R
Container= 50 pcs

50

Drill, Grind & Assemble


Coils

Customer

Drill
OP (2) Grind 10 20 30
C/T 36
C/0 10

20
10

19 20 19
10 8 8

Takt =23 sec


C/T= 20 sec.
O.A. = 90%
FTQ = 97%
C/O =10min,1X/shift
Scrap = 2%
Rework = 1%
# operators = 5/shift
V.A. = 114 sec
Dedicated: L,R

2 shifts

50
L

2x
daily

Ship
Staging

General Information
- 20 days/month
- 7.2 hours avail./shift
- 2 shifts/day
10/24/2002
Page 43

Using Sequencing
Plate Panel

Pallet

Jumbled
Must be sorted

BEFORE

Plate Panel

AFTER

Pallet

Sequenced
10/24/2002
Page 44

22

Future State Questions


Information Flow:
7. At which single point(pacemaker) in the
production chains will we trigger production?
8. How much work do we consistently release and
remove from the pacemaker process?
9. How will we level the production mix at the
pacemaker process?
10. Will we build directly to customer order or to
a finished goods supermarket ?
11. How will suppliers know what to ship?
10/24/2002
Page 45

Future State Map


8 week
Forecast

Supplier

coil

Daily
Milk Run

tote

Drill, Grind & Assemble

Stamping

1 day

C/T 36
C/0 10

20
10

19 20 19
10 8 8

Takt =23 sec


C/T= 20 sec.
O.A. = 90%
Grind
FTQ = 97%
Changeover
C/O =10min,1X/shift
Scrap = 2%
Drill
Changeover Rework = none
# operators = 5/shift
V.A. = 114 sec
Dedicated: L,R
Grind
Uptime

1 day
3 sec,

OXOX

Drill
OP (2) Grind 10 20 30

2 shifts

50
50
L
R

2x
daily

Ship
Staging
General Information
- 20 days/month
- 7.2 hours avail./shift
- 2 shifts/day

1 day
114 sec.

Customer

45,000 pcs/mo.
-30,000 L
-15,000 R
Container= 50 pcs

5050

50

300 T press
3 shifts
EPE = 1 day
(at the press)
Takt = 3.9 sec
Change C/T= 3 sec.
over O.A. = 80%
FTQ = 98.5%
C/O = 4 hrs, 1X/day
Scrap = 1.5%
Rework = none
# operators = 1/shift
V.A. = 3 sec
Shared:part # 123,ABC

Daily
Order

MRP System

Batch
Coils

Production
Control

Daily
Fax

250 ft coils

Date:
30/60/90 day
Forecast

L.T. = 3 d
V.A. = 117 s

23

Production Smoothing
Leveled
Leveled Production
Production
Traditional Production

Production
Volume

Move to Level Production

Production
Volume

Monthly Production

Monthly Production

Level Production

Production
Volume

Monthly Production

10/24/2002
Page 47

Why Level Production?


Smooths demand on upstream
operations
Foundation for pull (kanban) systems
Minimizes inventory
Efficient use of resources

10/24/2002
Page 48

24

How to Level Production


Using Temporary Employees
Cross Training Employees
Careful planning
Standardized Times for Processes
Standardized Designs
Balancing Processes across the Shipyard

Takt Time Planning

Best Results:
Combination of All, Which Results in the
Least Amount of Waste
10/24/2002
Page 49

Future State Map: : On-Block Outfitting


MACPAC
& LMS

Planning / Production Control


Utilize standard times in part number
descriptions.
Determine the order blocks are erected in
based on level production for all stages of
construction.

Produce
Next Appro.
Order

Warehouse,
Trade Shop,
& SOC 3

Move Next Block


To SOC 5

All Trades

On
Demand

Produce
Next Block

SOC 6
1 Block

C/T: 20 days

Clean/Prep
Shoot Pins
0.5 days

2 days

Paint

Turn Block
Scaffolding
1.5 days

20 days

0.5 days

2 days

1.5 days

1 day

1 day

Clean/Prep
Scaffold
1 day

Insulation

Paint

All Trades

0.5 days

Erect

3 days

3 days

7.2 days

0.5 days

1 day

3 days

3 days

7.2 days

Value added Time = 38.7 days


Lead Time = 40.7 days

VSR = 0.95 (value added days / lead time) days

25

Functional-Batch versus Product-Flow Process


FLAT
PLATE

PLATE

SUB

PROCESSING

STORAGE

ASSEMBLY

FLAT

SHOP

BLOCK

SHOP

CURVED

PLATE

PLATE

AND

STORAGE

PROFILE
STOCKYARD

FITTING

ASSEMBLY
CURVED

STORAGE

PROFILE

PROFILE

PROCESSING

STORAGE

PIPE

SHOP

CURVED

SHOP

OUT-

SHOP

SUB

STRAIGHT

BLOCK

PAINT

SHOP

PAINT

and

SHOP

GRAND
BLOCK
CONSTR

BLOCK
SHOP

BERTH

PROFILE
STORAGE

BEFORE: FUNCTIONAL-BATCH PROCESS

FLAT BLOCK LINE

PAINT

FLAT BLOCK

SHOP

OUTFITTING

GRAND

PLATE

PROFILE
STOCKYARD

BLOCK

PIPE SHOP

SUB-ASSEMBLY

AND

CURVED BLOCK LINE

BERTH

CONSTR-

PAINT

CURVED BLOCK

SHOP

OUTFITTING

UCTION

AFTER: PRODUCT-FLOW PROCESS

CREATING LEAN FLOW FREES UP SPACE


OFFICES

PARTS

PANEL

PARTS &

BUFFER

SUB-

BUFFER SUB-ASSEMBLY

ASSEMBLY

SHOP

BUFFER

BLOCK
CONSTRUCTION

BLOCK

PAINT

PIPE

BUFFER

SHOPS

SHOPS

PIPE

WORKER
FACILITES

BLOCK OUTFITTING &


PLATE

PROFILE

PROCESSING

PROCESSING

BUFFER

GRAND BLOCK CONSTRUCTION

BERTH

B
E
F
O
R
E

STOCK
YARD

SPACE FREED UP
FLAT BLOCK
PAINT

FLAT BLOCK LINE


STOCK

SUB-ASSEMBLY LINE

YARD

CURVED BLOCK LINE

C.B. PAINT

BLOCK

PIPE

OUT-

OUT-

SHOP

FITTING

FITTING

SPACE
FREED UP
GRAND BLOCK CONST.
OFFICES

WORKER
FACILITES

FLAT
BLOCK

CURVED

A
F
T
E
R

BERTH

26

Define Future Lean Vision

Use Value Stream Map, then Make Lean


Action Plan for Improvement

Q: How Good is Good?!

10/24/2002
Page 53

Improvements by
Moving to Future State
On-block inventory reduced from a total of
15 days to 2 days (82% reduction)
Lead Time vs. Value Added Time (VAR)
increased from 0.67 to 0.95
Reduced complexity in information flows

10/24/2002
Page 54

27

Value Stream Mapping


Process
product family

current-state
drawing
future-state
drawing

Understanding how the work


area currently operates. The
foundation for the future state.
Designing a lean flow.

work plan

Lean Transformation
Plan
10/24/2002
Page 55

Example: Work Plan


Future Value Stream Mapping Workshop ACTION PLAN
#
1
2
3
4
5

Item
PLANT-WIDE:
Develop Standard Work process, form & training
JIT Handbook Development
Problem Solving Process, Forms & Training
Visual Workplace-Form & Employee Rating Committee
TPM (method, training, OEE tracking)

Responsible
R. Soreno
Y. Kim
J. Jackson
G. Harrison
M. Thompson

23-Jun
2-Jul
20-Jul
15-Jun
20-Jun

1
2
3
4
5

ASSEMBLY:
Map Ass'y (and Other) box
TPM workshop
Develop Pull System from Table
Plan for 2 Shift Assembly
One-piece flow/Cell Design Workshop

B.
R.
K.
V.
P.

7-Jul
15-Jul
11-Aug
30-Jul
23-Jul

Smith
Valentine
Masterson
Carrera
Gordon

Due Date

10/24/2002
Page 56

28

Setting SMART Goals


Goals Should be S.M.A.R.T.!
Specific John does xxxx (someone on Team to be accountable)
Measurable John tracks OEE on M7 and updates Team
Action-Oriented John leads 5S and reports results
Realistic John develops an employee overview by tomorrow
Time-Based John to lead 5S in Area7, report results by 7/12

10/24/2002
Page 57

Approach to Lean
Transformation
Select Model Line (a major product line)
Identify Roles and Responsibilities for Lean
Enterprise Implementation
Develop a Current State Map and Future State
Map for Model Line
Develop Project Plan for Model Line
Transformation
Week by Week Transformation
Schedule for one-week Kaizen events as needed

JUST DO IT!
10/24/2002
Page 58

29

Customers

Modulator Fabrication
Material Flow

Suppliers

100/Day

1X Daily

(1/99)

3 days

S chedul ed
S hip ments

Customers

Acct Mgrs

Forecast
Meetings

Rifocs

Fiber Prep
Orders

Sales

15 - 30 days

2 days

Pu rchasing
Wafer Fab

Materials
Mgt

Dice & Polish

MRP

I
.1 days

Modulator
Fabrication
A &T
Information Flow
I

20 days

.5 days

Packing

(1/99)

1. 5 days

.5 days
Shipp ing

P ackag e P rep

Rifocs

6 days

1'-0"3

Fiber Prep

A &T

Dice & Polis h

Packing

106'-0"

P ackage P rep

25'-0"

25'-0"

CI Plans

29 Griffin Road
Push South
Manufacturing Facility

days

10'-0"

Wafer Fab

Shipping

100/Day

Order

Sr. Mgt.

Suppliers

20'-0"

Loading
Dock
25'-0"

25'-0"

13'-0"

24'-0"

14'-6"

Info Flow
29'-0"

28'-0"

Bay 4a

14'-0"

4'-5 9/16"

Lunch Room

Bay 4b

Bay 3

Bay 2

Bay 1

Modulator Fabrication
Future State Map

Customers

Forecast
Meetings

100/ Day

Suppliers

Order
Sales

Orders

Current State

Pu rchasing

29 Griffin Road South


Manufacturing Facility

1'-0"
10'-0"

1X daily

Mat erials
Mgt
MRP

S chedul ed
S hip men ts

I
Pack/Ship
Fiber Prep

Continuous
Improvement
Process

25'-0"

Wafer Fab

Dice & Polis h

Bay 4a

A &T

Rifocs
24'-0"

25'-0"

20'-0"

Loading
Dock

P ackage P rep

Info Flow
Material Push
Material Flow

Lunch Room

Bay 4b

Bay 3

Future State
10/24/2002
Page 59

Observed Results Using the


Value Stream Mapping Process

Lead time reductions of 50+%


Productivity increases of 15-20%
Quality improvements of 5 15%
Increased visibility of critical operations
Improved allocation of resources
Improved communication/understanding of
processes by supplier and customer
Accelerated Lean transformation
10/24/2002
Page 60

30

Conclusions
Value Stream Mapping helps to:
visualize the product flow
show the links between the information and material
flows
identify the sources of waste in the system
establish a clear future vision for the value stream
prioritize improvement activities
focus attention on the key elements that will improve
the Lead Time and reduce the Total Cost of the
Product
10/24/2002
Page 61

References
Learning to See
by Rother & Shook
www.lean.org
Lean Thinking
by Womack & Jones

10/24/2002
Page 62

31

Value Stream Mapping


for Ship Construction
and Repair
Lean Shipbuilding & Repair Forum
June 6, 2002

Building Lean Enterprise Excellence

Levels of Value Stream Mapping


Process
Level

Single Plant
(Door to Door)

Multiple Plants

Across Companies
Learning to See
Rother & Shook
Lean Enterprise Institute
1999

Building Lean Enterprise Excellence

Better Tool
Process
Level
Single Plant
(Door to Door)

Multiple Plants

Across Companies

Building Lean Enterprise Excellence

Process Sequence Charts Overview

Schematic representation of the current or proposed flow.


Used to analyze sources of variation of machines,
methods, materials and manpower throughout the
process.
Helps to analyze all aspects of the process:
Inspection
Transport
Storage

and Delays

Uses Standard ASME Symbols

Building Lean Enterprise Excellence

Flow vs. Process Sequence Chart


Flow Chart

Process Sequence Chart


Receive
Material

Receive
Part

Inspect
Accept

NO

Rework

YES

Move to
Machine
Machine

Machine
Part

Store
Building Lean Enterprise Excellence

Chart Symbols
Operation
- Indicates main steps in the process (usually VA).
- Part, material, process modified before proceeding.
Inspection
- Indicates inspection or check for quality.
- No modification to part, material or process.
Transport
- Indicates movement of manpower, materials,
equipment.
- Movement other than during operation (trucks,
benches, bins, conveyors).
Building Lean Enterprise Excellence

Chart Symbols
Permanent Storage
- Indicates controlled storage of material.
- Permanent storage requires authorization to remove.
- Temporary storage requires no authorization.
Temporary Storage or Delay
- Indicates a delay in the sequence of events
without record.
Examples are:
- work stacked on the floor,
- work waiting between operations,
- parts waiting to be put into store,
- letters waiting to be signed.
Building Lean Enterprise Excellence

Chart Symbols
Combined Activities
- Indicates activities performed simultaneously (ie.
operation & inspection).
- Should not be confused with Poka Yoke symbol.
Poka Yoke (mistake proofed operation)
-Indicates operation with mistake proof device fitted.
-Not an ASME Symbol.

Building Lean Enterprise Excellence

Applying Value Stream


Mapping Above the Shop Floor
NSR ASP Lean Shipbuilding & Ship Repair Forum
June 2002

John Drogosz, Ph.D.


Sr. Lean Consultant
Optiprise, Inc.
(734) 972-3803
Jdfd4@aol.com

10/24/2002
Page 1

Engineering & Business Processes


Must deal with multiple projects simultaneously
Even though many of the specific challenges are
unique, much of the work, tasks, and sequences of
tasks are common across projects
Most systems can be viewed as a knowledge work
job shop with multiple work centers and an
integrated network of queues

10/24/2002
Page 2

Engineering & Business Processes


Highly variable volumes of work
Tend to work in batches
Lots of expediting
Many capacity mismatches
Create tremendous system congestion, queues and
long lead times

10/24/2002
Page 3

Why use VSM?


Potentially even more valuable above the shop floor
as it helps to
Understand highly complex system made up of diverse,
interdependent, concurrent activities
Synchronize activities
Highlight dependencies
Identify opportunities for the application of specific tools
and strategies

10/24/2002
Page 4

Process Differences
The need for adaptation
VSM above shop floor

Traditional VSM

Virtual Data Flow

Physical Product Flow

Weeks and Months

Seconds and Minutes

Primarily Knowledge Work

Physical Manufacturing

Non-linear and Multi-directional Flows Linear Evolution


Large, Very Diverse Group of
Technical Specialists

Primarily Manufacturing Organization

Created by Jim Morgan

10/24/2002
Page 5

Challenges in collecting data


Long Cycle times for many tasks
Resources work on several tasks at the same time
Product resides in multiple work centers
simultaneously
Difficult to follow the evolution of the product
Existing business systems do not time/costs by task

10/24/2002
Page 6

Version 2.2b
Version 2.1
E/C 1A 8C
Version 1

Designer

Structural Eng

E/C Req 1.5

Version 2.2b
Version 1

E/C Req 1.2

Weight Control

Process ver 1.3


E/C Req 1.5

Version 1

ZZZ

Configuration Management
Scoping

10/24/2002
Page 7

Created by Jim Morgan

Initial
Release

Milestone
Release I

January

February

WIP
Data

Final
Milestone
Release

Milestone
Release II

March

Frt Ctr Mbr v2


Fndr Inr v5
Hood Otr v11
Hood Inr v2

April

Hood Otr v8
Hood Inr v1.2

May

E/C Change
Requests

Engineering

Created by Jim Morgan

10/24/2002
Page 8

Complex Information Flows


Many different technical disciplines working
together simultaneously
Reciprocal information exchanges
Web of interdependencies
Data releases
Feedback
Product changes
Scheduling information
Unscheduled data exchanges
10/24/2002
Page 9

PDN II Rel

Updated Timing
Recovery Plan

Ver I?

February

E/Cs

Program Mgmt

E/C Req 15

Structural Eng

E/C Req 15a

WIP ver 14

Scoping
Major
Concern

Craft

Billing

10/24/2002
Page 10

Mapping The Current State

Crucial first step in process improvement deep


understanding of the existing process.

Identify all the activities currently involved

Start at a high level Develop a preliminary map or


process outline should be developed by the team to serve
as a VSM guide.

Utilize a go to the source strategy.

Its not about the map!

More questions than answers!

10/24/2002
Page 11

Example: Process Outline

Created by Jim Morgan

10/24/2002
Page 12

Example: Process Outline


Macro Map
Vendor Info
Eng/Mat

2D Dwg Dev
Eng

3D Dwg Dev
Eng

3D Dwg Extr
Eng

Weight Control

Structural Models

Composites

Mach. Arrangement

Tech Check

Foundation Models

O&F Dwgs

Wireways Models

Wireways

CADM
Eng

Bill & Scope


Planning

Budgeting
IE

HVAC Models

Wire List

Piping Models

Cable Routing
Penetration Control
Foundation Dwgs
Structural Mfg Aids

10/24/2002
Page 13

Map Components

Work centers
Time line and scheduled events
Process boxes and activity levels
Data boxes
Primary data flows
Icons
Engineering Activity Logs
Tool Activity Tags

10/24/2002
Page 14

Work Centers
Primarily various functional disciplines
Layered and color coded

10/24/2002
Page 15

Created by Jim Morgan

Time Line and Scheduled Events


Months before production start

24

25

PDN 0 Release

23

PDN I

22

21

PDN II

20

FINAL
RELEASE

Clay Freeze
Body and Structures Engineering Data Release Milestones

Created by Jim Morgan

10/24/2002
Page 16

Process Boxes and Activity Levels

At a low level of magnification, process boxes (activities) are summarized in terms of


total task times and located on the time scale to correspond to peak periods of activity.
Periods of repetitive activity and product refinement through trial and error are shown
as periods of looping within the design process flow.
Created by Jim Morgan

Process Boxes and Activity Levels

Load level lines and


overtime markers show
activity loading and periods
of intense effort.

At a high level of magnification, activity is depicted in real-time. Complex


interactions can be recorded between groups and dependencies between dependent
Created by Jim
Morgan
activities
analyzed.

Example: Data Boxes

Expedite / Overtime
Daily Loading
Task Time
(Value Added Activity)
Time in System
Changeover (if any)
Value Ratio

Created by Jim Morgan

Definitions
Work center: Location where specific work or task is done
Time in System(Throughput Time): Time frame from
when a task is started within a work center until it leaves the
work center
Task Time: The total time it actually requires to complete a
task within a work center.
Value Ratio: Task time divided by time in system for a work
center or the sum of the task times divided by lead time for
the process
Lead Time: The time required for a single new product to
complete the entire process as defined
Time in Queue: Time a single unit spends in a specific
queue for instance a released product design waiting for a
processing resource.
10/24/2002
Page 20

10

Example: Current State

10/24/2002
Page 21

Example: Data Boxes


Run Extraction Program
BOM File
Drawing Formats for Parts List

Merge 3-D Model into Drawing


Extraction Model

Structural Elements
Lead Sheets
NVA-R

Discipline

Processing Throughpu
(HOURS)
t (Days)

CSI

NVA-R

Discipline
All

Processing Throughpu
(HOURS)
t (Days)

W ireways
Hot W ork
Machinery
Arrangement
Machinery
Grating
GT
Machinery
DG
Machinery
O&F
HVAC

10/24/2002
Page 22

11

Primary Data Flows

Product / Design Flow


(PUSH by supplier onto customer
delay queue or in-process activity)
(PULL by customer from storage)

Information Flow
(E/C Requests, directions, etc)
(Discussion)
(Meeting requests, data availability
notification, etc)
(Program management activity)

10/24/2002
Page 23

Created by Jim Morgan

P/D VSM Current State Icons


Delay Types

Activity Icons

Event Icons

Traditional VSM Ship and Supply

Created by Jim Morgan

12

Example: Time Tracking Sheet


Sources
of Delay

C/D

WIP

Preliminary Level
Processing
I

Design
Phases

Level I
Level
I+

D
Level
II

C Level II

Rework
Level II

D
Level
II+

Update
To Final

C Level III

Process Chg
Rework

Official Milestone Dates


Created by Jim Morgan

Data Received Dates

Data Releases + External


Communications

O/T and Intense


Activity Periods

13

Job Summary Process


Rapid Improvement Workshop
November 13 to November 16, 2001
Puget Sound Naval Shipyard
Jim Forster
05/03/02

Summary of Tools Used

Waste Walk
Brainstorming
Visual Management
5-S
Diverse Workshop Team

What is a Job Summary?


What is Value Added?

Current JS Work Flow

Current JS Work Flow Cont

Before Layout

30,744 Ft. Traveled


58 Hand-offs
Redundant Communications

Before Situation Measures

Key Measures (based on a 30 job phase summary)


Total Lead Time = 97 Days
Value Added Time = 15 Days Wait Time (Non-Value Added)
= 62 Days
Non-Value Added Required Time = 20 Days
Job Summary Travel Distance = 30,744 ft (5.8 Miles)
Process Steps = 70
Hand Offs = 58

Specific Goals

Reduce Lead Time by 50%


Establish Visual Controls
Reduce Job Summary Cost by 20%
Reduce Travel Distance by 75%
Establish 5S

Future State Job Summary Process


- Co-Located Team
- Standard Processes

START:
ASSIGN
J.ob
Summary

DEVELOP
BUBBLE
CHART
8

INCORPORATE
COMMENTS
12

One JS Owner

.1

CONFIRM
W.B.S.
WITH
TEAM

PHASE
CUS PER
BUBBLE
CHART
2

PREP
S/C
PKG.

BUILD
CU
ASSYS

3
14

SHIP
CHECK

DEVELOP
ALL PHASES
F Phase
PRIORITY
90

TECH
REVIEW
CONTRACT
OR INHOUSE
30

.5

STATUS
ALL CU PH
TO PRL
.2

.5
APS /
ZM
REVIEW

.2

START
SCHEDULING
PROCESS

UPDATE
METRICS
& HISTORY
FILE

Product Line
History

Cross-Functional Core Team

START
REMAINING
JMLS
10

END PROCESS
START:
- LF TGI
- PACKAGING

12

3
XFER
1 LLTM
TO END USE

APPROVE
SUMM &
ALL CU PH

Self-Directed Reviews

FILE
STD.
PACKAGE

MATL
SPECALIST
COMPL JML

LLTM CU
PHASE
.2

1.5
MATL
SPECIALIST
ISSUE
LLTM
JML 1.5

10

MATL
PROCESS

After

Total Distance:
2,464 to 13,944 Ft.

Control Board
CU PHASES
JS ID

SUMMARY
HOLDER

SCOPING MTG

TECH REVIEW PROJECT REVIEW

Complete Total Submit Complete Submit Complete Schedule

Actual

Y
514A0101

GUTIERREZ

75%

15

2/20/02

2/20/02
4/2/02

515AB103 LEITHEISER

97%

12

2/26/02

2/26/02

556AB102 GUTIERREZ

80%

59

2/25/02

2/25/02

556AD106 GUTIERREZ

80%

15

2/22/02

4/18/02

3/19/02

4/18/02

4/1/02

4/18/02

2/22/02
3/26/02

561AA103 GUTIERREZ

80%

585AF105

FERREIRA

0%

595AA101

FERREIRA

60%

4/18/02

29

2/22/02

2/22/02

48

3/12/02

3/12/02

Y
3/29/02

528A0101

OHMAN

99%

80

2/22/02

2/22/02

3/29/02

N/A

N/A

726 FSUM
Schedule

Actual

COMMENTS /
REMARKS

TECH REVIEW,
NOT BEING
WORKED
03/01/02
complete. Still
need BSPO
action &
submepp
03/08/02 04/26/02 authorization (no
NEED PROJECT
REVIEW
03/11/02
review on 4/18
ECD 4/22/
Returned to 260.3
for edit ECD 4/26
03/11/02
tech review ECD
WAS 4/15,
delayed man
power ECD 4/26
03/12/02
Hold up BSPO
Vancleef
clarrification
required
03/12/02
FINNEY Tech
Review ECD 4/29
03/14/02
Wheeler. ECD
3/31 Tech review
Ohman making
changes ECD
03/15/02

Goal Chart
WEEKLY
GOAL

WEEKLY
ACTUAL

CUMULATIVE
GOAL

CUMULATIVE
ACTUAL

3/3/02

10

11

68

79

3/10/02

12

80

81

3/17/02

15

86

96

3/24/02

28

114

104

3/31/02

120

105

WEEK

4/7/02

127

107

4/14/02

10

137

114

4/21/02

139

121
125

4/28/02

143

10

153

5/12/02

159

5/19/02

12

171

5/5/02

Workspace (Before)

After Picture

Team Operating Procedures


Continuing Effort:
Job Summary Ownership
Contracting Help
Standard Files / Systems
Cost and Schedule Management

Workshop Results
Average Job
Summary

Current State

Value Added Time (Days)


Non-Value Added Required
Total Cost =
Wait Time (NVA)
Total Lead Time =
Travel Distance (Feet)

Potential
Improvement

Future State

15
20
35 MD
62
97
30,744

15
8
23 MD
3
26

0%
60%
34%
95%
73%

2,464 to 13,944

55 to 92%

Process Steps

70

23

67%

Hand-Offs

58

10

80%

Primary Actions:
Co-located, Cross-functional Team
Single Job Summary Owner
Self directed work and reviews (reduced management of work)
Standard processes and records

Results - Month 4
COST

DURATION

Potential Improvement

34%

73%

Improvement Goal

20%

50%

ACTUAL

16%

66%

Current JS Average

9.4 MD

33 Days

(11.2 MD Budget)

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