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machine
tool
manufacturing
company.
The
products
of
the
trade
names
of
the
watches
manufactured
Company and
1961 :-The Watch Factory at Bangalore had this operating divisionThe Watch
Factory Division: set up during the year, this Division started with manufacture of hand
winding watches. A new plant was set up to manufacture self-winding watchesThe
Watch Factory at Srinagar was set up for the manufacture of 3 lakh hand winding
watches.
1975 The HMT at Ajmer was set up by the Govt. of India as the unit
of
Machine Tool Corporation of India, Ltd. with effect from 1stApril, the unit was
merged with
2
1971:-In this year the company was converted into public sector
undertaking
COMPANY PROFILE
Type
Founded
:1953
Headquarter
:Bangalore
Key People
Products
Cosmo Ferrites limited founded in 1986 by promoters with over five decades of
standing in the Indian Industry, is today the leading manufacturer in India. The
Company has its unit operating in the foothills of the Himalayas at a distance of 300
kms. from Delhi.
The company places overriding value on developing close and long lasting
relationships with its customers.
COSMO FERRITES has a leading position in the indian market. The exports of Soft
Ferrites from India in 1988 and has been the leading exporter since then. More than
70% of production is exported to U.S.A., Western Europe and East
No of engineers.
There are 60 engineers working in an organisation.
LITERATURE SURVEY
Literature survey is the way to express background of ideas that come to the mind during the
research formulation. I asked various employees of the company about the new technological
initiatives taken by the company.
The project being conducted was Buisness ethics . Once the problem is formulated, the
researcher undertakes an extensive literature review connected with the problem.
Conceptual literature:Conceptual literature is that which relates with concepts and theories. Help from different
books should be taken for different concepts and theories.
Empirical literature:Empirical literature consists of study made by other in same field. The published data in
newspapers, books, & magazines available for discussion with people of organization
BOOKS
Kothari C.R., Research Methodology, Wishawab
Beumont, P.B., Human Resource Management: Key concept and skills, Sage, New
Delhi, 2001 From this book I have taken types of ethics .
Bass, B..M. and V.A. Vaughan, Training in industry- the management of learning,
systematic approach to training. From this book I have taken ethics techniques.
Chatterjee, N.N. Management of Personnel in India Enterprises, Allied Book Agency,
New Delhi,1978 From this book I have taken benefits of role play as a ethics
technique.
Cuming, Maurice W., Theory and practice in personnel management, Heinemann,
London, 1968 From this book I have taken valuable tips for effective mentoring
technique.
Aggarwal, D.V. (1984), Management, Principles, Practices and Techniques, New
Delhi: Deep & Deep. Publican From this book I have taken training technique.
Beach, Dales S. (1975), The personnel management of people at work, New York:
Macmillian Publishing Co. From this book I have taken H.R.Personnel department
function.
Flippo, Edwin B. (1983), Personnel Management, New York: Mcgraw Hills From
this book I have taken concept of training.
Jucius, Michael J. (1978), Personnel Management, Mumbai: D.B, Tara Porevala Sons
& Co. Pvt. Ltd. From this book I have taken need for training.
Killian, Ray A. (1976), Human Resource Management, New York: American
Management Association From this book I have taken importance of training.
Memorial, C.B. (1980), Personnel Management, Mumbai, Himalaya, Publishing
House. . From this book I have taken H.R. Personnel department function.
6
Websites:All the information regarding the organization overview is taken from the
unit of
BUSINESS ETHICS
The saying work is worship is one which attaches value as well as
morality to our work. Every organization demands a set of values and accepted
behavior from its employees rightly termed as work ethics. Being respectable entities,
8
every human needs to follow certain defined social as well as moral roles so as to
succeed not only on professional , but also on moral ones.
Given below are such work ethics which need to be followed by every
employee.
If you follow certain work ethics, then you increase your chances for
You need to follow and perform your job with utmost honesty. Try making
your profession your passion and youll enjoy your job even better. You need to
display proper work habits which include discipline, dressing and most importantly,
communicating with seniors as well as juniors. A professional man is one who
respects his seniors and guides his juniors rather than just bossing around.
Humility and humbleness are amongst the prime requirements of good work ethics as
no employer would like to have an employee who has negativity and negative work
qualities. You need to have the qualities of becoming an efficient team leader as well as
the ability to work in team. These are some of the most common work ethics desired in
every company.
But the questions arises in mind are: Is it possible for an individual with strong moral values to make ethically
questionable decisions in a business setting?
OVERVIEW OF ISSUES
IN
BUSINESS ETHICS
11
1.
2.
The ethical rights and duties existing between companies and society.
Law reform, such as the ethical debate over introducing a crime of corporate.
12
All of the above are also related to the hiring and firing of employees. A employee
or future employee can not be hired or fired based on age, gender, religion, or any
other disciminatory act..
13
BUSINESS ETHICS
IN
Different Fields
1. Corporate ethics policies
14
2. Officers Ethics:Ethics officers called "business conduct officers" have been appointed formally by
organizations One of the new role was a series of fraud, corruption and abuse
scandals that affect ethical business.
the Ethics & Compliance Officer Association (ECOA) -- originally the Ethics
Officer Association (EOA)-- was founded at the Center for Business Ethics as a
professional association for those responsible for managing organizations' efforts to
achieve ethical best practices. The membership grew rapidly (the ECOA now has
over 1,100 members) and was soon established as an independent organization.
The foundation for ethical behavior goes well beyond corporate culture and the
policies of any given company, for it also depends greatly upon an individual's early
moral training, the other institutions that affect an individual, the competitive
business environment the company is in and, indeed, society as a whole.
Work done by ethic officers: Details of the act his or her unethical behavior.
Exact time and location.
The effect those actions had on other employees, departments and all else
involved.
The ethics officer would proceed then to discover any communication breaks
that had affected the employee's state of well being and productivity. The officer
would seek to understand if the employee:
Understood company policy,requirements of his or her post.
Knew the company system for communicating with other posts and
departments.
In any area where the employee lacked information or understanding, he would
promptly be trained and upgraded. Following this basic system of handling ethics has
proven to be effective for small business owners in reducing employee attrition rates.
16
employees ethics.
To study the balance with the needs of business with ethical issues.
personal needs.
These factors are very important for my study .For this purpose, I have designed a
questionnaire keeping the above stated factors in mind. My questionnaire would contain
questions relating to the PERSONAL ETHICS & ORGANIZATIONAL ETHICS.
17
18
application of scientific procedures. The main aim of research is to find out the truth
which is hidden and which has not been discovered as yet.
Type of Research
The Research criteria I am following is Descriptive Research which
involves fact finding in nature.It includes survey and fact-finding enquiries of different
kinds. The major purpose of descriptive research is description of the state of affairs, as
it exists at present.
I have taken data of two Organizations A structural questionnaire
was designed I have contacted the employees personally and those employees fill the
questionere & helped me to complete my research programe. 100 responded out of all
19
contacted. Few of the filled questionnaires were incomplete, so were dropped off at
time of analysis.
SAMPLING DESIGN
SAMPLE SIZE
STATISTICAL TOOL
Data collection through survey was analyzed with the help of simple % Tabular
& graphic method that includes both graphs & Pie Charts.
RESEARCH INSTRUMENT
Questionnaire
20
RESEARCH PROCESS
Formulating the Research problem
SURVEY
Analysis of data
21
Preparation of report
22
Never
0
Sometimes
14
Never
0%
Usually
40
Always
46
Sometimes
14%
Usually
40%
Always
46%
Never
Sometimes
Usually
Always
23
they usually they are honest when sharing information with others, and rests 46% of
them say always they are honest when sharing information with others.
24
Never
0
Never
0%
Sometimes
20%
Usually
38%
Always
42%
25
Never
0
Sometimes
24
Never
0%
Always
42%
Usually
34
Always
42
Sometimes
24%
Usually
34%
Never
Sometimes
Usually
Always
26
Never
2
Sometimes
28
Never
2%
Usually
32
Always
38
Sometimes
28%
Always
38%
Usually
32%
27
Never
6
Never
6%
Always
42%
Sometimes
14%
Usually
38%
28
Never
8
Sometimes
20
Never
8%
Always
38%
Usually
34
Always
38
Sometimes
20%
Usually
34%
29
Never
4
Never
4%
Sometimes
14%
Always
48%
Usually
34%
Never Sometimes
Usually
Always
30
Never
2
Sometimes Usually
18
41
Always
39
Never
2%
Always
39%
Sometimes
18%
Usually
41%
Never
8
Never
8%
Always
38%
Sometimes
22%
Usually
32%
Never
Sometimes
Usually
Always
32
18
40
34
33
Never
6
Sometimes
22
Never
6%
Always
38%
Usually Always
34
38
Sometimes
22%
Usually
34%
Never
Sometimes
Usually
Always
34
Never
16
Never
16%
Always
34%
Usually
30%
Sometimes
20%
35
Never
14
Never
14%
Always
40%
Sometimes
20%
Usually
26%
36
Never
14
Never
14%
Always
34%
Usually
30%
Sometimes
22%
37
Never
10
Never
10%
Always
38%
Sometimes
22%
Usually
30%
Never
Sometimes
Usually
Always
38
Never
22
Never
22%
Always
32%
Sometimes
20%
Usually
26%
39
Never
6
Never
6%
Always
46%
Sometimes
10%
Usually
38%
40
Never
8
Never
8%
Always
40%
Sometimes
22%
Usually
30%
41
Never
12
Never
12%
Always
38%
Sometimes
22%
Usually
28%
Never
Sometimes
Usually
Always
42
Never
16
Never
16%
Always
34%
Usually
30%
Sometimes
20%
43
Usually
20%
Always
10%
Never
38%
Sometimes
32%
44
Always
14%
Never
28%
Usually
24%
Never
Sometimes
34%
Sometimes
Usually
Always
45
Category
No of respondents
Sometimes
2%
Never
0%
Usually
22%
Always
76%
Never
Sometimes
Usually
Always
46
Never
0%
Sometimes
12%
Usually
18%
Always
70%
47
HMT:2. Does your company require its employees to sign a code of conduct
statement?
Category
No of respondents
Never
0%
Sometimes
4%
Usually
14%
Always
82%
Never
Sometimes
Usually
Always
48
COSMO:1. Does your company require its employees to sign a code of conduct statement?
Category
No of respondnts
Never
0
Sometimes
12
Never
0%
Usually
10
Always
78
Sometimes
12%
Usually
10%
Always
78%
Never
2
Never
2%
Sometimes
14%
Usually
30%
Always
54%
50
Never
8
Never
8%
Always
50%
Sometimes
20%
Usually
22%
51
Never
0
Never
0%
Sometimes
14%
Usually
20%
Always
66%
Never
Sometimes
Usually
Always
No of respondents
22
18
60
Never
0%
Always
60%
Sometimes
22%
Usually
18%
53
Never
2
Always
58%
Never
2%
Sometimes
6%
Usually
34%
54
Never
10
Always
46%
Never
10%
Sometimes
14
Usually
30
Always
46
Sometimes
14%
Usually
30%
55
Never
0
Never
0%
Sometimes
14%
Usually
32%
Always
54%
56
Never
0
Never
0%
Always
50%
Sometimes
22%
Usually
28%
57
HMT:7. Is the behavior of your leaders consistent with the stated ethics and values of the
organization?
Categories
No of respondents
Never
4
Sometimes
18
Never
4%
Always
44%
Usually
34
Always
44
Sometimes
18%
Usually
34%
58
COSMO:7. Is the behavior of your leaders consistent with the stated ethics and values of the
organization?
Category
No of respondents
Never
16
Sometimes
14
Usually
30
Always
40
Never
16%
Always
40%
Usually
30%
Sometimes
14%
59
Never
10
Never
10%
Always
38%
Sometimes
22%
Usually
30%
Never
Sometimes
Usually
Always
60
Never
20
Never
20%
Always
34%
Sometimes
18%
Usually
28%
61
62
Always
30%
Never
30%
Sometimes
18%
Usually
22%
63
HMT:10. The leaders in your organization balance the needs of the business with ethical
issues appropriately?
Category
No of respondents
Never
0
Sometimes
20
Never
0%
Always
46
Sometimes
20%
Usually
34%
Always
46%
Never
Usually
34
Sometimes
Usually
Always
64
COSMO:10. The leaders in your organization balance the needs of the business with ethical
issues appropriately?
Category
No of respondents
Never
6
Sometimes
22
Never
6%
Always
42%
Usually
30
Always
42
Sometimes
22%
Usually
30%
65
HMT:11. Does your organization balance its short term business goals with its long
term need for success?
Category
No of respondents
Never
0
Sometimes
22
Never
0%
Usually
36
Always
42
Sometimes
22%
Always
42%
Usually
36%
Never
Sometimes
Usually
Always
66
COSMO:11. Does your organization balance its short term business goals with its long
term need for success?
Category
Never
Sometimes
Usually
Always
No of respondents
22
34
38
Never
6%
Always
38%
Sometimes
22%
Usually
34%
67
FINDINGS
OF
PERSONAL & ORGANISATIONAL ETHICS ASSESSMENT
HMT employees are more honest in sharing information with others as compare
to Cosmo because the promotion & other schemes given to the employees
equally in each department but the schemes given in cosmo on the basis of their
work done by them.
In Cosmo employees decisions are having favoritism as compare to HMT. So the
favoritism challenge Cosmo employees to do more work for their seniors.
The HMT employees keep confidentiality in their work to rise and maintain
position but cosmo is having more favouritism.
HMT is able to avoid more conflict because conflict arises due to dissatisfaction
but employees of HMT is found much satisfied.
Cosmo employees says less no to in appropriate requests because the
management of cosmo using their authorities strictly.
HMT employees are aware about policies and code of conduct because they are
working under public firm where acts are applicable strictly
The leaders behaviour are ethical,good and deciplined behaviour is rewarded in
HMT by government. Cosmo do not pay more attention to behaviour due to
more burden of work and this shows less interaction of employees among them
during service time.
The HMT employees are given training so that the employees behave ethically
with others in an organization. But the cosmo employees are only given training
for the work. They are only given training in the form of seminars.
68
Suggessions to an individual:1.
Honesty: Any job assigned to you should be done with utmost honesty..
2.
3.
4.
5.
6.
69
LIMITATIONS
This study have certain limitations, so that the findings of the present study can be
perceived in their correct perspective. .The limitations are mentioned below:-
Due to lack of time constraint and lack of resources, the research was
concentrated to Hmt & COSMO FERRITES.
Although utmost care has been taken to get accurate results, but because of
the risk on the part of the respondents..
The respondents might not have responded truly, as they may not
want to disclose the information for fear of administrative
70
CONCLUSION
Addictive and inherently dangerous products and services (e.g. tobacco, alcohol,
weapons) affect the ethics of employees.
Honesty
Efficiency
Initiative
Positive Attitude
Teamwork
71
BIBLIOGRAPHY
Mamoria, C.B.(2006), Personnel Management, Business ethics, Himalaya
Publishing.
Tripathi, P.C.(1998), Personal Management and business ethics, , Sultan Chand
And Sons,.
Sahani N.K.(2004), Management Concepts And Organisational Behaviour,
Business ethics, Kalyani Publishers,.
Gupta, Rosy(2005), Human Resource Management and Organisational
Behaviour, Ethics, Kalyani Publishers,
Internet Resources
www.Google.com
www.yahoo.com
www.wikipedia.com
www.careers-in-hr.com
72
73
Never
74